8-8
CIC Pro™
2026419-033E
Troubleshooting
Display issues
Blank screen
1.
Verify all the display screens and the device are plugged into a UPS.
2.
Verify that all cables are properly seated.
3.
Verify that all components are connected correctly.
4.
Verify the electrical wall outlet is operating properly.
5.
Verify the power cords are operating properly.
6.
Shut down (
Perform safe shutdown of the CIC Pro center on page 8-31
), turn off,
and unplug the CIC Pro center from the electrical wall outlet.
7.
Follow the electrostatic discharge (ESD) precautions on page 9-11
8.
Remove the cover from the CIC Pro center and ensure all internal components
are properly seated.
9.
If necessary,
Connect the display(s) on page 5-13
.
NOTE
For more information, refer to the manufacturer’s document that is shipped
with the display.
Blue screen
Indicates the Windows operating system has a functional error and patient monitoring
at the CIC Pro center is
not
occurring. If the CIC Pro center does not automatically
restart after 90 seconds, the monitoring function at the CIC Pro center will not resume
During CIC reboot, the display screen
shows a blank screen with the cursor
blinking
A USB device other than a keyboard or
mouse is connected to the CIC Pro center
Remove/unplug USB memory stick from the
back of the CIC Pro center and power cycle
the CIC Pro center using the power switch.
Need to edit the password for the Webmin
logon
See Change the logon password for
Webmin on page 8-32.
System resource icon is yellow or red
Or
Environment Monitor Notification message
received stating System Resources are low
and require restart or contacting
immediately for service
System resources are outside normal
operating limits
Incorrect Webmin page displayed
All Webmin modules are static in nature.
Webmin service interface session times out
after 15 minutes.
Refresh the browser to load the latest page
Message/Symptom/Issue
Probable cause
Recommended action
Summary of Contents for CIC Pro
Page 12: ...x CIC Pro 2026419 033E ...
Page 13: ...2026419 033E CIC Pro 1 1 1 Introduction ...
Page 27: ...2026419 033E CIC Pro 2 1 2 Equipment overview ...
Page 53: ...2026419 033E CIC Pro 3 1 3 Licensing ...
Page 60: ...3 8 CIC Pro 2026419 033E Licensing ...
Page 61: ...2026419 033E CIC Pro 4 1 4 Service interfaces ...
Page 74: ...4 14 CIC Pro 2026419 033E Service interfaces ...
Page 75: ...2026419 033E CIC Pro 5 1 5 Installation ...
Page 94: ...5 20 CIC Pro 2026419 033E Installation ...
Page 95: ...2026419 033E CIC Pro 6 1 6 Configuration ...
Page 187: ...2026419 033E CIC Pro 7 1 7 Checkout procedures ...
Page 208: ...7 22 CIC Pro 2026419 033E Checkout procedures ...
Page 209: ...2026419 033E CIC Pro 8 1 8 Troubleshooting ...
Page 241: ...2026419 033E CIC Pro 9 1 9 Field replaceable units FRUs ...
Page 243: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 3 Hard drive Flash drive ...
Page 244: ...9 4 CIC Pro 2026419 033E Field replaceable units FRUs Rack mount ...
Page 245: ...Field replaceable units FRUs 2026419 033E CIC Pro 9 5 Mounting options ...
Page 265: ...2026419 033E CIC Pro 10 1 10 Preventive maintenance ...
Page 279: ...2026419 033E CIC Pro 11 1 11 Reload software ...
Page 288: ...11 10 CIC Pro 2026419 033E Reload software ...
Page 289: ...2026419 033E CIC Pro 12 1 12 Upgrade software ...
Page 298: ...12 10 CIC Pro 2026419 033E Upgrade software ...
Page 299: ...2026419 033E CIC Pro A 1 A Electromagnetic compatibility ...
Page 305: ...2026419 033E CIC Pro B 1 B Backup and restore backed up data modules ...
Page 309: ...Device compatibility 2026419 033E CIC Pro C 1 C Device compatibility ...
Page 312: ...C 4 CIC Pro 2026419 033E Device compatibility ...
Page 313: ......