Gateway e-4000, User Manual

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Chapter 9: Troubleshooting
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Diskette drive
The diskette drive is not recognized
■ Shut down and restart your computer.
■ Open the computer case and make sure that the cables are connected
correctly to the diskette drive and the system board. The red-striped edge
of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the
diskette drive (typically on the side farthest from the power supply
connection). If necessary, reverse one end of the cable so the red-striped
edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure
that the pins are not bent or misaligned. For more information, see the
adding or replacing CD, DVD, or diskette drives section for your case in
“Adding or Replacing Components” on page 103 .
You cannot save a file to diskette or you see the message “disk is full
or write-protected”
■
Make sure that the write-protection tab on the upper-right corner of the
diskette is down (unprotected).
■ Delete unnecessary files on the diskette and try again.
■ Make sure that the diskette you are using is IBM-compatible.
■ Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■ Run Error-checking on the diskette. For more information, see “Checking
the hard drive for errors” on page 75 . If errors are detected and corrected,
try using the diskette again.
You see a “Access Denied” or “Write protect” error message
■ Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■ Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
■ Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.