Gateway ALR 9250R, User Manual

Page: 173 / 226

Chapter 7: Troubleshooting 159
Using PCDiagnostics
A diagnostics package for the system is provided with the system. For
documentation about the test modules, see the Diagnostic help files that end
with the extension .HLP. They are ASCII files that you can print to form a
manual of all tests in this product.
•
The program called Testview uses a simple DOS-based menu
system.
•
The program called T.EXE is not for Windows or DOS; you can
access it at the command line prompt without having a hard drive
installed.
•
The README.TXT file for diagnostics tells how to install the
program.
Monitoring POST
See “Power-on self test” on page 124, for more information about the
POST utility and its functions.
Verifying proper operation of key system lights
As POST determines the system configuration, it tests for the presence of
each mass storage device installed in the system. As each device is checked,
its activity light should turn on briefly. Check for the following:
•
Does the diskette drive activity light turn on briefly? If not, see
“Diskette drive activity light does not light” on page 163.
•
If a second diskette drive is installed, does its activity light turn on
briefly? If not, see “Diskette drive activity light does not light” on
page 163.
•
If there is a hard disk drive or SCSI devices installed in the system,
does the hard disk drive activity light on the control panel turn on
briefly? If not, see “Hard disk drive activity light does not light” on
page 163.
Caution!
The diagnostic package
contains many optional
tests that should be used
only by a user with
advanced technical
knowledge. Inadvertent
actions could be damaging,
such as running a hard
drive write test on a hard
disk. All tests that require
external hardware, user
interaction, or are
destructive, are disabled in
the default configurations.
Before using such a test,
make sure you read and
understand the help
information for that test.
9250R.book Page 159 Friday, April 9, 1999 9:44 AM