Fuji Xerox DocuCentreS2320 User Manual Download Page 192

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12 Problem Solving

192

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Troubleshooting

This section describes troubles that may occur with the machine and their solutions.

Follow the troubleshooting procedure below to solve the problems.

If you cannot resolve an error despite following the above procedure, contact our Customer
Support Center.

There is a problem with the
machine's operation.

Yes

[Action]

Refer to "Machine Problems" (P.193).

A message is displayed.

[Cause]

Is there a paper or document jam?

Yes

[Action]

For information on paper jams, refer to "Paper Jams" (P.228).
For information on document jams, refer to "Document
Jams" (P.234).

[Cause]

Is an error code displayed?

[Action]

Refer to "Error Code" (P.217).

The image quality is poor.

[Action]

Refer to "Image Quality Problems" (P.196).

Yes

There is a problem when using
the Copy feature.

[Action]

Refer to "Copying Problems" (P.201).

Yes

There is a problem when using
the Print feature.

[Action]

Refer to "Printer Problems" (P.204).

Yes

There is a problem when using
the Scan feature.

[Action]

Refer to "Scan Problems" (P.206).

Yes

Network Problems

[Action]

Refer to "Network Related Problems" (P.210).

Yes

Summary of Contents for DocuCentreS2320

Page 1: ...1 DocuCentre S2320 User Guide DocuCentre S2520 ...

Page 2: ...ata saved in the hard disk of the machine may be lost if there is any problem in the hard disk Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking Important 1 This manual is copyrighted with all rights reserved Under the copyright...

Page 3: ...ttings 27 Supported Environment 28 Print Feature 28 Scan Feature 28 Interface Cables 30 Using the USB Interface 30 Using the Ethernet Interface 30 Setting the Network Environment 32 Setting the Machine s IP Address IPv4 32 Setting the Machine s IP Address IPv6 32 When Using the Printer Setup Utility for Setting the IP Address 33 Activating the Communication Port To Use 36 Setting the Send E mail F...

Page 4: ...ttons 68 About Icons on the Display 70 About the Default Display Screen 73 Setting the Default Display 73 Account Mode 75 Types of Account Modes 75 Entering Text 77 Setting the Options Configuration 78 4 Loading Paper 81 Paper Types 82 Supported Paper Weights and Sheet Counts 82 Supported Paper Type 83 Unusable Paper 85 Storing and Handling Paper 85 Loading Paper 87 Loading Paper in Trays 1 to 4 O...

Page 5: ... using the Copy Feature 114 Checking the Total Number of Impressions Copied 114 6 Scan 115 Scanning Procedure 116 Placing the Document 116 Using the Scan Feature 118 Loading Scan Data Using the PC Based Application 120 Sending Scan Data to PC as E mail Attachment E mail 121 Sending Scan Data Directly from the Machine to the PC 123 Operations during Scanning 125 Canceling the Current Scan Job 125 C...

Page 6: ...ate Speed 148 IP Filter Settings 148 Copy Settings 150 Lighten Darken 150 Original Type 150 2 Sided 150 Paper Supply 151 Reduce Enlarge 151 Edge Erase 151 Sharpness 151 Background Suppression 151 Back Suppression Level 152 Reduce Enlarge Preset 152 Auto Collation 152 ID Card Copy Settings 153 Original Type 153 Number of Cards 153 Edge Erase 153 Scan Settings 154 Lighten Darken 154 Original Type 15...

Page 7: ...4 Canceling the Current Job 175 11 Maintenance 177 Replacing Consumables 178 Replacing the Toner Cartridge 179 Replacing the Drum Cartridge 182 Cleaning the Machine 187 Cleaning the Exterior 187 Cleaning the Document Cover and the Document Glass 187 Cleaning the Document Presser and the Narrow Glass Strip 188 Cleaning Document Feeder Rollers 189 12 Problem Solving 191 Troubleshooting 192 Machine P...

Page 8: ... Tray 1 to 4 232 Paper Jams in Tray 5 bypass 233 Document Jams 234 13 Appendix 237 Specifications 238 Printable Area 243 Optional Components 244 Notes and Restrictions 245 Notes and Restrictions on the Use of the Machine 245 Notes and Restrictions on the Use of the Copy Feature 246 Notes and Restrictions on the Use of the Print Feature 246 Notes and Restrictions on the Use of the Scan Feature 247 ...

Page 9: ...describes how to use this guide as well as safety notes and legal notice you should read before using the machine Preface 10 Types of Manuals 11 Using This Guide 12 Safety Notes 14 Regulation 22 Environment 22 About License 23 Legal Notice 25 ...

Page 10: ...ely be sure to read this guide before use This guide assumes that you have a basic knowledge of the operating environment of the personal computer in use and networking environments For information on the environment of the personal computer in use and the basic knowledge and operations of networking environments refer to the manuals provided with the personal computer operating system and network...

Page 11: ...et The guide describes a quick reference for the basic operations daily maintenance and problem solving for this machine The guide is included in the Media Software Product Manual Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Media Software Product Manual Print Driver Help The help describes p...

Page 12: ... Loading Paper Describes the types of paper and other media that you can use on the machine and how to load paper in a tray 5 Copy Describes the basic operation and features of the copy feature 6 Scan Describes the basic operations and features of the scan feature 7 Print Describes the basic printing operations 8 Tools Describes the System Administration mode as well as how to change the default s...

Page 13: ...ders files applications button or menu names displayed on the screen Names of menus commands windows or dialog boxes displayed on the computer screen and their buttons and menu names button Hardware buttons on the control panel key Keys on the keyboard of the computer Path to a certain item within a procedure on the control panel For example When you see the procedure select Tools Copy Settings th...

Page 14: ...re information Used for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow ins...

Page 15: ...e rear panel of this product for its rated ampere and voltage Never touch the power cord with wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and ...

Page 16: ... electric shock or a fire accident Never locate this product in the following places Near radiators or any other heat sources Near volatile flammable materials such as curtains In the hot humid dusty or poorly ventilated environment In the place receiving direct sunlight Near cookers or humidifiers This product weighs 33 kg When moving it always carry it by a team of three or more persons to avoid...

Page 17: ...lug Unplug the product if an abnormal condition is noted With Duplex Automatic Document Feeder Unit mm 1100 9 100 595 325 9 80 100 583 4 376 8 1460 2 400 Do not incline the product at more than 10 degree angle Otherwise it may fall over and cause injuries 10 10 10 10 front back front back right right left left Always lock the wheels of this product after installation Otherwise it may fall over or ...

Page 18: ... a tool to remove To prevent electric shock and injuries never remove those covers and protectors To avoid the risk of electric shock and a fire accident switch off and unplug the product promptly in the following conditions then contact your local Fuji Xerox representative The product emits smoke or its surface is unusually hot The product emits unusual noise or odor The power cord is cracked or ...

Page 19: ...operation and maintenance Keep electrical and mechanical safety interlocks active Keep the safety interlocks away from magnetic materials Magnetic materials may accidentally activate the product and cause injuries or electric shock Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller Otherwise it may cause injuries...

Page 20: ...k water and consult a physician immediately When replacing drum cartridges and toner cartridges be careful not to spill the toner In case of any toner spills avoid contact with clothes skin eyes and mouth as well as inhalation If toner spills onto your skin or clothing wash it off with soap and water If you get toner particles in the eyes wash it out with plenty of water for at least 15 minutes un...

Page 21: ... Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product To avoid the risk of burn injuries and electric shock never touch the area with the High Temperature or High Voltage marks on ...

Page 22: ...adio communications Operation of this product in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense Changes and modifications to this product not specifically approved by Fuji Xerox may void the user s authority to operate this equipment Product Safety Certification UL CB This product is certified by the fo...

Page 23: ... the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other dealings in this Software without prior written authorization of the copyright holder FreeBSD This product contains the part of FreeBSD codes The FreeBSD Copyright Copyright 1994 2006 The FreeBSD Project All rights reserved Redistribution and use in source and binary forms with or without...

Page 24: ...t C 1991 2 RSA Data Security Inc Created 1991 All rights reserved License to copy and use this software is granted provided that it is identified as the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing this software or this function License is also granted to make and use derivative works provided that such works are identified as derived from the RSA Da...

Page 25: ...es of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt con...

Page 26: ...1 Before Using the Machine 26 Before Using the Machine 1 ...

Page 27: ... this chapter Such models an optional component is required For more information contact our Customer Support Center Supported Environment 28 Interface Cables 30 Setting the Network Environment 32 Activating the Communication Port To Use 36 Setting the Send E mail Function 38 Using CentreWare Internet Services 41 Installing the Print Driver Scan Driver 57 ...

Page 28: ... setting when using the Port9100 port For information on how to set TCP IP refer to Setting the Network Environment P 32 For information on how to activate a communication port refer to Activating the Communication Port To Use P 36 Scan Feature The machine supports the following Scan functions Using the USB connection Scan with PC application Uses the USB connection to import scan data in a comput...

Page 29: ...are sent as well as the recipient address system administrator s e mail address for e mail notification when a transmission error occurs For information on how to activate the SMTP port refer to Activating the Communication Port To Use P 36 For information on how to set the SMTP server refer to SMTP Server Settings P 38 For information on how to enter the header and body of an e mail refer to E ma...

Page 30: ...B 2 0 interface To connect the USB interface 1 Press the power switch to the position to turn the power OFF Note Make sure that the display is turned off 2 Connect a USB cable to the USB 2 0 interface connector 3 Connect the other end of the USB cable to the computer 4 Press the power switch to the position to turn the power ON Using the Ethernet Interface The machine supports 100BASE TX and 10BAS...

Page 31: ... Note Make sure that the display is turned off 2 Connect a network cable to the Ethernet interface connector Note Prepare a network cable suitable for your network connection When you replace the network cable contact our Customer Support Center 3 Press the power switch to the position to turn the power ON ...

Page 32: ... the Printer Setup Utility for Setting IP Address included in the Media Software Product Manual or using the control panel to change the Get IP Address setting to Static Note If the network has a DHCP server the machine s IP address may be changed so check the address periodically The machine can acquire address information automatically by using a BOOTP or RARP server To use a BOOTP or RARP serve...

Page 33: ...IPv6 or Dual Stack The IPv6 address can be entered manually if the Enabled checkbox in Enable Manual Address is checked under IPv6 For information on how to use the Printer Setup Utility for Setting IP Address refer to When Using the Printer Setup Utility for Setting the IP Address P 33 For information on how to set the IP address from the control panel refer to Network Settings P 147 Forinformati...

Page 34: ...hine and then click Next 4 As a list of available IP addresses and Mac addresses appears select the machine and click Next If you already have the IP address of the machine click Enter IP Address and directly enter the IP address on the displayed window 5 Make advanced settings if needed and then click Next ...

Page 35: ...rocess by one of the following methods Printing the System Settings Report On the Machine Status screen Using the Tools menu items Using CentreWare Internet Services For information on how to print the System Settings Report refer to Printing Reports Lists P 167 For information on how to check on the Machine Status screen refer to Checking the Machine s IP Address P 164 For information on how to c...

Page 36: ... information on how to start CentreWare Internet Services refer to Starting CentreWare Internet Services P 42 2 Click the Properties tab 3 From the menu on the left select Connectivity Port Description SNMP Activate this port to use the SNMP protocol used for operations such as loading the machine s information to the print driver SMB Activate this port to use Scan to PC Network LPD Activate this ...

Page 37: ...Activating the Communication Port To Use 37 Environment Settings 2 4 Click Port Settings and check the checkbox of the desired port 5 Click Apply Note Restart the machine to enable the new settings ...

Page 38: ...eWare Internet Services P 42 2 Click the Properties tab Item Description SMTP Server IP Address Host Name Enter the SMTP server s IP address as an IPv4 or IPv6 address or in FQDN format up to 256 characters Port Number for sending E mail Set the SMTP server s port No a value between 1 and 65535 Login Credentials for the Machine to access the SMTP Server to send automated e mails Select None or SMT...

Page 39: ...re shown below Note To send an e mail you need to set the system administrator s e mail address You cannot send an e mail unless this is set For information on how to set the system administrator s e mail address refer to Administrator s E mail Address P 44 To make the settings 1 Start CentreWare Internet Services For information on how to start CentreWare Internet Services refer to Starting Centr...

Page 40: ...onment Settings 40 Environment Settings 2 2 Click the Properties tab 3 From the menu on the left select Services E mail 4 Click Defaults and enter the Subject Message and Maximum Attachment Size 5 Click Apply ...

Page 41: ...r the following web browsers Web Browser Settings Specifying the machine s address in the web browser is recommended Note If you specify the machine s address using a proxy server the service response time may be slow or the screens may not appear If these problems occur you will need to set the machine s IP address in the web browser and choose not to use a proxy server See your web browser s man...

Page 42: ... machine s IP address or URL and then press the Enter key The top page of CentreWare Internet Services is displayed Example IP address IPv4 Example IP address IPv6 Example URL Note If your network uses DNS Domain Name System and the machine s host name is registered on the domain name server you can access the machine using the Internet address combining the host name and the domain name For examp...

Page 43: ...e system administration mode or there are any current or pending jobs If you still cannot enter System Administration mode wait for 5 minutes and try again since there may be background process running Also you cannot operate the machine control panel while a computer is entering system administration mode Tab Menu Item See Page Properties P 44 Description P 44 General Setup Usage Counters P 44 Po...

Page 44: ... characters Contact Person You can enter the contact person s information up to 255 ASCII code characters Administrator s E mail Address You can enter the e mail address of the system administrator up to 128 characters This information is required for sending an e mail Comment You can enter machine comments up to 255 ASCII code characters Apply button You can apply changes by pressing this button ...

Page 45: ...oot the machine to enable new settings Ethernet Connectivity Physical Connections Rated Speed You can set the Ethernet port speed You can select from Auto 10 Mbps Half Duplex 10 Mbps Full Duplex 100 Mbps Half Duplex or 100 Mbps Full Duplex Default Auto MAC Address The machine s MAC address is displayed Apply button You can apply changes by pressing this button Note Reboot the machine to enable new...

Page 46: ...s You can enter the gateway address when the Enable Manual Address checkbox is checked Automatically Configured Gateway Address The automatically assigned gateway address displayed Domain Name Used to enter the DNS domain name up to 255 characters DNS Configuration IPv4 Obtain DNS Server Address Automatically Check this checkbox to acquire the DNS server address automatically using DHCP When you s...

Page 47: ... the SNMP protocol General SNMP Port Status You can check Enabled to use SNMP Default On Edit SNMP v1 v2c Properties button You can make advanced SNMP v1 v2c settings by pressing this button Default On Community Name Read Only You can enter the community name to acquire up to 32 ASCII code characters Default blank public Community Name Read Write You can enter the community name to acquire write u...

Page 48: ...et the UDP port No for entry a value between 1 and 65535 SNMP Version You can specify the SNMP version for entry as v1 or v2c Default SNMP v1 Trap Community Name You can enter the trap community name for entry between 1 and 32 ASCII code characters Default SNMP_trap Trap to be Received You can set whether to send notification of Print Cold Start and Authentication Failure events Delete button You ...

Page 49: ...s button Note Reboot the machine to enable new settings LPD Connectivity Protocols You can set the LPD port General LPD Port Status You can check Enabled to use LPD Default On Physical Connection Ethernet is displayed Port Number You can set the LPD port No a value between 1 and 65535 You must set a unique number for each port Default 515 Connection Time Out You can set the timeout period that the...

Page 50: ...Pv4 or IPv6 address or in FQDN format up to 256 characters Port Number for Sending E mail You can set the port number used by the SMTP server to send an e mail a value between 1 and 65535 Default 25 Login Credentials for the Machine to access the SMTP Server to send automated e mails You can set the authentication method when sending an e mail by SMTP You can select None or SMTP AUTH Default None ...

Page 51: ...y button You can apply changes by pressing this button Note Reboot the machine to enable new settings Network TWAIN You can set the Network TWAIN protocol Configuration Network TWAIN Port Status Enabled is displayed Physical Connection Ethernet is displayed Connection Time Out Set the connection timeout period from 1 through 255 seconds Default 30 Apply button You can apply changes by pressing thi...

Page 52: ...e background suppression from five levels Default Normal Resolution You can set the scan resolution from 200x200dpi 300x300dpi 400x400dpi or 600x600dpi Default 200x200dpi Note When Color Mode is set to Color and 400x400 dpi or 600x600dpi is selected for the resolution the Color Mode is automatically set to Black White Image Compression You can set the file compression from five levels Default Stan...

Page 53: ...ss Default 0 Delete button You can delete the accessible IPv4 address IPv6 Filtering IP Filtering You can check Enabled to enable IP Filtering Default Off IP Filter Rule List The accessible IPv6 address is displayed Add button The Add IP Filter Rule IPv6 screen is displayed Adds an accessible IPv6 address You can add up to 10 IPv6 addresses Source IP Address You can set the accessible IP address S...

Page 54: ...y a number between 0 and 10 Specify 0 to disable this setting The total number of failed authentication attempts is reset when authentication is successful or the system is restarted Default 5 Apply button You can apply changes by pressing this button Support Tab The links to support information is displayed The link settings can be changed Support Change Settings button You can change the links t...

Page 55: ...ct the address type E mail or Server of the registered address E mail Address E Mail only Enter the e mail address to be registered in ASCII code alphabetic or symbols with up to 64 characters Server Name IP Address Server only Enter the DNS name FQDN of a server an IP address or a NetBIOS name only for SMB to be registered in ASCII code alphabetic or symbols three symbols with up to 64 characters...

Page 56: ...er to specify a speed dial number to be registered To specify the speed dial number select the Specify Preferred Address Number and enter the speed dial number that you want to register If the Specify Preferred Address Number is not selected a speed dial number is automatically assigned Name Enter a name of the address to be registered in ASCII code or UTF 8 with up to 18 characters Address Type S...

Page 57: ...he Print Driver To uninstall the print driver use the uninstallation tool on the Media Software Product Manual Follow the instructions provided in the Manual HTML included on the Media Software Product Manual Uninstalling Other Software To uninstall other software installed from the Media Software Product Manual see the application s Readme file Readme files can be displayed from the Product Infor...

Page 58: ...2 Environment Settings 58 Environment Settings 2 ...

Page 59: ...and describes basic operations such as how to turn the power ON OFF and use the control panel Machine Components 60 Power Source 64 Power Saver Mode 65 Control Panel 67 About the Default Display Screen 73 Account Mode 75 Entering Text 77 Setting the Options Configuration 78 ...

Page 60: ...or operations For more information refer to Control Panel P 67 4 Center tray Copies and prints are delivered here facing down 5 Front cover Open this cover to replace consumables 6 Tray 1 standard tray Load paper here 7 Tray 2 One Tray Module Optional Optional tray Load paper here 8 Trays 3 4 Two Tray Module Optional Optional trays Load paper here 9 Locking casters Locks the wheels of the machine ...

Page 61: ... mode and turn the machine s power OFF No Component Description 5 3 4 1 2 No Component Description 1 Power switch Switches the power of the machine on and off For more information refer to Power Source P 64 2 Power cord connector Connects the power cord 3 Adjusting foot Prevents the machine from toppling over Move the machine to its installation site and then rotate this adjuster in clockwise dire...

Page 62: ... 3 Inside 1 3 2 No Component Description 1 Toner cartridge Contains toner the powder used to form the image 2 Drum cartridge Contains photoconductors 3 Fusing unit Fuses toner on paper Important Do not touch this unit as it is extremely hot ...

Page 63: ...Component Description 1 Document feeder cover Open this cover to remove any jammed paper 2 Inner cover Open this cover to remove any jammed paper 3 Document guides Aligns the edges of documents 4 Document feeder tray Load documents here 5 Document stopper Prevents outputs from falling off 6 Document output tray Outputs are delivered here 7 Narrow glass strip Scans the loaded documents ...

Page 64: ...p Make sure that the power cable is connected to the machine and the wall outlet properly Switching the Power Off The following describes how to switch the power off Important Do not switch the power off in the following situations If the power is switched off the processing data may be erased While data is being received While a job is being printed While a job is being copied While a job is bein...

Page 65: ... the length of time to wait until the machine enters Low Power Sleep mode Low Power mode is set to 1 minute and Sleep mode to 1 minute as default If the machine is left idle for 1 minute it switches to Low Power mode If it is left idle for another minute it switches to Sleep mode You can set the amount of time the machine waits before entering Low Power mode from 1 to 60 minutes and the amount of ...

Page 66: ... mode from a computer Pressing any button on the control panel Taking paper out or putting in a tray Opening or closing the document cover Opening or closing any cover of the machine Placing a document in the document feeder Exiting Sleep mode Receiving a job Pressing the Power Saver button Entering System Administration mode from a computer ...

Page 67: ...he button allows you to select the previous menu item The button allows you to select the next menu item The button allows you to go to the next menu screen The button allows you to return to the previous menu screen 6 OK button Press this button and the arrow buttons to change settings For more information refer to About Quick Buttons P 68 7 Log In Out button Press this button to enter or exit Sy...

Page 68: ...dress Book button Press this button to display the recipients registered for the Address Book when sending data by e mail or network 18 Back button Press this button to return the display to the previous screen 19 Pages per Side button Quick Button Press this button to display the setting screen for the Pages per Side function that lets you select copying the multiple pages of a document on a sing...

Page 69: ...ssing the button when your desired setting is being selected Once you get used to the Quick Button operation you can easily change the settings By using the OK and the arrow buttons also changes the settings but this operation is generally not recommended Quick Buttons Icons Paper Supply Copy Auto Reduce Enlarge Auto Original Size Auto 1 111 1 ...

Page 70: ...Photo Text is applied automatically The Quick Button setting screen is exited 2 seconds after the button is pressed and the new setting is applied 2 sec The process of the Quick Button operation by pressing one single button Quick Button New setting is applied when 2 seconds passed after pressing the button and the Quick Button setting screen is exited Pressing another Quick Button Pressing the St...

Page 71: ...es Yes Lighten 2 Yes Yes Yes Toner Saver Yes Original Type Photo Yes Yes Yes Photo Text Yes Yes Yes Text Yes Yes Yes 2 Sided 1 1 Sided Yes 1 2 Sided Yes 2 1 Sided Yes 2 2 Sided Yes Off Yes Flip on Long Edge Yes Flip on Short Edge Yes Collated Off Yes On Yes On Rotate Yes Resolution 200 100 200 200 Yes 300 300 Yes 400 400 Yes 600 600 Yes 111 123 123 100 200 300 400 600 ...

Page 72: ...3 Product Overview 72 Product Overview 3 Pages per Side Off Yes 2 Pages Yes 4 Pages Yes Function Icon Item Copy ID Card Copy Scan 1 2 4 ...

Page 73: ...digits 2 Use the numeric keypad to enter the passcode and then press the OK button Note The Log In Out button lights when the machine is in System Administration mode 3 Select System Settings and then press the OK button 4 Select Other Settings and then press the OK button Note Select or button to move the display up and down 5 Select Default Display and then press the OK button Note Select or but...

Page 74: ...3 Product Overview 74 Product Overview 3 6 Select the desired default display and then press the OK button Scan Default Display Copy ...

Page 75: ...accounts are set on the machine in Multiple Account Mode You can set a desired passcode for each user account Users are required to enter their account number and passcode to log in to the machine The system administrator can set the copy job limit on each user account and also review the total number of copies made by each account Logging in the Machine in Single Account Mode The following proced...

Page 76: ...enter the passcode which corresponds to the account number of the selected user and then press the OK button If the entered passcode is correct the machine enters Copy Mode Note The passcode is the same as the system administrator s passcode used for entering System Administration mode from the control panel For more information refer to Enter System Administration Mode P 136 The Log In Out button...

Page 77: ...an enter changes with each press of the button 1 Period 1 Toggles back to start 2 a b c A B C 2 a Toggles back to start 3 d e f D E F 3 d Toggles back to start 4 g h i G H I 4 g Toggles back to start 5 j k l J K L 5 j Toggles back to start 6 m n o M N O 6 m Toggles back to start 7 p r s Q R S 7 p Toggles back to start 8 t u v T U V 8 t Toggles back to start 9 w x y z W X Y Z 9 w Toggles back to st...

Page 78: ...ion activate the SNMP port Default Enabled If you failed to retrieve information of machine configuration or are using the USB interface connection set the information of machine configuration manually For more information click Help on the screen to display Help Information Follow the steps below to set the option configuration 1 From your computer s Start menu select Printer and Faxes to display...

Page 79: ...rinter If Printer Searching Method is displayed The machine s information is not loaded onto the print driver Complete the following operations 1 Select Specify Address and click Next 2 Enter the printer name or IP Address in the Printer Name or IP Address field 3 Click Finish 5 Click OK ...

Page 80: ...3 Product Overview 80 Product Overview 3 ...

Page 81: ... This chapter describes the paper that can be used with the machine precautions when handling paper and how to load paper in trays Paper Types 82 Loading Paper 87 Changing Paper Size 90 Changing the Paper Settings 92 ...

Page 82: ...ort the loaded paper Select the correct paper size type and tray to ensure successful printing Note Basis weight is the weight of one sheet of paper of 1 m2 in size Ream weight is the weight of 1 000 sheets of duodecimo size 788 x 1 091 mm paper Supported paper sizes Maximum A3 11 17 Non standard size 297 432 mm Minimum A5 Non standard size 98 127 mm WARNING Do not use conductive paper such as ori...

Page 83: ...ommend the following standard paper Semi Standard Paper In addition to the standard paper the following paper also can be used Paper Type Quality Lightweight 60 to 63 gsm Plain 1 64 to 74 gsm Plain 2 75 to 90 gsm Paper Name Basis Weight gsm Paper Type Notes Countermeasure P paper 64 Plain 1 Tough plain paper suitable for internal documents at the office Paper Name Basis Weight gsm Paper Type Notes...

Page 84: ...2 Xplore 70 Plain 1 Xcite 80 Plain 2 Xceed 70 Plain 1 Xceed 80 Plain 2 ASTRO EXTRA 70 Plain 1 ASTRO EXTRA 80 Plain 2 Xpress 70 Plain 1 Colotech 90 Plain 2 100 Heavyweight ECO Enviroguard Paper 80 Plain 2 Colotech 120 Heavyweight 160 Heavyweight 200 Extra HW Recycled Supreme 80 Plain 2 A paper 75 Plain 2 H paper 80 Plain 2 K paper 80 Plain 2 PAPER ONE COPIER PAPER 70 Plain 1 PAPER ONE All Purpose 8...

Page 85: ... has absorbed moisture may result in paper jams and lower image quality After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets Store paper on a flat surface to prevent bends or warping Please keep the following points in mind when loading paper in a tray Align the stack of paper neatly before loading it in a tr...

Page 86: ... other means to cover your fingers before touching the print media LEF is recommended for heavyweight media fed from the Tray 5 bypass If a misfeed occurs please apply an intentional upper curl to the leading edge of the paper Do not load paper above the maximum fill line in the Tray 1 to 5 It may cause paper jams When Heavyweight Paper Extra HW Paper is supplied to the Tray 5 and causes paper jam...

Page 87: ... trays in order from Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 if there is more than one paper tray that matches Note Tray 2 to 4 are optional component When the machine runs out of paper during copying or printing the tray is switched to the next tray containing paper of the same size and orientation or the tray set in priority If the tray containing paper in a different size or orientation is selected ...

Page 88: ...nction 4 Push the tray in gently until it stops Important When pushing the tray in do it slowly If the tray is pushed with too much force it may cause machine malfunctions Loading Paper in Tray 5 bypass When printing or copying on paper that cannot be set in Tray 1 to 4 use the Tray 5 bypass The following describes the procedure for loading paper into the Tray 5 bypass For printing specify the set...

Page 89: ...ting paper until its edge lightly touches against the paper feed entrance Important Do not load mixed paper types in a tray Do not load paper above the maximum fill line It may cause paper jams or machine malfunctions The machine may not be able to feed or create the desired print quality for some types of heavyweight paper 3 Gently align the paper guides to paper loaded 4 Execute the copy or prin...

Page 90: ...ore information on how to set the paper quality refer to Changing the Paper Settings P 92 Changing the Paper Size for Trays 1 to 4 The following describes the procedure for changing paper size in Trays 1 to 4 1 Pull out the tray until it stops Important While the machine is copying or printing do not pull out the tray that the job uses To prevent paper jams or loading errors do not load different ...

Page 91: ... side of the tray Important Do not load paper above the maximum fill line It may cause paper jams or machine malfunctions 6 Push the tray in gently until it stops Important When pushing the tray in do it slowly If the tray is pushed with too much force it may cause machine malfunctions Note Affix the paper size label to the front of the tray ...

Page 92: ...111 five 1 digits The Log In Out button lights up when the machine is in System Administration mode 3 Select System Settings and then press the OK button 4 Select Paper Tray Settings and then press the OK button Note Select or button to move the display up and down 5 Select Tray Settings and then press the OK button 6 Select the desired paper tray and then press the OK button 7 Select Paper Type a...

Page 93: ... 4 8 Select the desired paper type and then press the OK button 9 Press the control panel s Log In Out button Note The Log In Out button light goes out when the machine has exited System Administration mode Plain 2 Paper Type Plain 1 Lightweight ...

Page 94: ...4 Loading Paper 94 Loading Paper 4 ...

Page 95: ...s chapter describes the Copy functions and operations Overview of Copy Operations 96 Operations Performed While Copying 102 ID Card Copy 103 Advanced Copy Settings 105 Managing the Copy Paper with Accounting 114 ...

Page 96: ...lect one of the following alternative document sizes For more information refer to Switch DADF Legal Size P 141 and Switch 8K 16K Size P 141 8 5 14 default or 8 5 13 Chinese 8K 16K default or Taiwan 8K 16K When using 2 sided document placed in the document feeder make sure to set Original Binding Position properly Supported documents types weights Documents with weights from 38 to 128 gsm 50 to 12...

Page 97: ...6K Important When copying multiple pages of a document the document size of the first document page is set to copy the rest of the document Note The machine automatically determines the tray holding the appropriate paper based on the document size and the specified zoom ratio Supported document sizes You can select one of the following document sizes from Original Size A5 A4 A4 A3 B5 B5 B4 7 25 x ...

Page 98: ...ing the document glass make sure to close the document cover after finishing your copy job 2 Place the document face down and align it against the top left corner of the document glass 3 Close the document cover Making Advanced Settings Note The displayed settings may vary according to models You may need to enter a passcode to use the copy feature Ask your system administrator for the passcode CA...

Page 99: ... 1 Use the numeric keypad to enter the desired number of copies The entered value appears in the display Note If you have entered an incorrect value press the C Clear button and then enter the correct value Copy button Paper Supply Copy Auto Reduce Enlarge Auto Original Size Auto 1 111 1 1 2 3 4 5 6 7 8 9 0 C Numeric keypad PaperSupply Copy Auto Reduce Enlarge Auto OriginalSize Auto 12 111 1 1 2 3...

Page 100: ...lated On 2 Sided 1 2 Sided or 2 2 Sided Pages per Side 2 Pages or 4 Pages ID Card Copy 1 After the first page of a document is read the Load your next original message appears Place the next page of the document in the machine 2 Select OK Scan and then press the OK button Note If there is no other page select Cancel Print and then press the OK button About Auto Rotation The copy feature supports t...

Page 101: ...Overview of Copy Operations 101 Copy 5 If none of the above conditions applied when copying the machine does not perform Auto Rotation which may result in a part of the image to be missing ...

Page 102: ...ob being executed or the status of a copy job waiting to start a pending job Note You can cancel the currently executing copy job or a pending copy job For more information on operation in job screen refer to Canceling the Current Job P 175 1 Press the Job Status button 2 Check the job status 3 After checking the job status press the Job Status button until the Copy screen is displayed 1 2 3 4 5 6...

Page 103: ...o the corner of the document glass may not copy the edge of the ID card properly 2 Press the ID Card Copy button Note For your assistance follow the guidance of ID Card Copy displayed on the screen To copy an ID Card with its four edges select Photo Text or Photo by pressing the Original Type button 3 Make advanced settings as needed The following settings are also available by Lighten Darken Pres...

Page 104: ...e scanning the other side of the ID card place the other side of the ID card face down slightly away from the top left corner of the document glass and then close the document cover 6 Select OK Scan and then press the OK button to start printing two sides of the ID card Number of Cards ID Card Copy Auto Paper Supply 1 Card Reduce Enlarge Auto 1 1 2 Cards Number of Cards 1 Card 1 1 2 3 4 5 6 7 8 9 ...

Page 105: ...sity P 106 Original Type 1 2 Sets the document type P 107 2 Sided 1 Used to select one or two sided copying P 107 Collated Sets the output method to use when making multiple sets of copies P 108 Pages per Side Used to copy multiple pages of a document on a single page P 109 Paper Supply 1 Sets the paper tray to use P 109 Reduce Enlarge 1 Sets a reduction or enlargement factor P 110 Original Size 2...

Page 106: ... Quick Button Selection Timer P 171 Darken 2 Creates copies with the darkest density Use this setting to scan document containing light objects Darken 1 Creates copies with a fairly dark density Use this setting to scan document containing fairly light objects Normal Creates copies with the same density as document Lighten 1 Creates copies with a fairly light density Use this setting to scan docum...

Page 107: ...ection Timer P 171 Text Select this option when document contains sharp black and white objects such as text Photo Text Select this option when document contains both text and photos Photo Select this option when document contains only photos 2 Sided You can set to scan a 1 sided or 2 sided and copy on one or both sides of paper Note You can select 2 1 Sided or 2 2 Sided when document is placed in...

Page 108: ...ded Copies 2 Sided document on both sides of paper same appearance as the document Collated You can set the output method for copying multiple sets of documents 1 Press the Collated Resolution button 2 The selection of an output method changes everytime the Collated Resolution button is pressed The selection is applied when the screen is returned to the main menu screen without pressing the OK but...

Page 109: ... per Side automatically sets a zoom ratio that will enable the document to fit on the page Important Place document in the upright position When using 2 sided document placed in the document feeder make sure to set Original Binding Position properly Note Setting Pages per Side automatically sets the Reduce Enlarge setting to automatic The reduction enlargement is adjusted automatically within the ...

Page 110: ...m increments Reduce Enlarge You can set the copying zoom ratio 1 Select Reduce Enlarge and then press the OK button 2 Select the reduction enlargement factor and then press the OK button 100 The machine makes the copy the same size as the document Note Use the numeric keypad or and buttons to set the desired reduction enlargement zoom ratio You can set a value between 25 and 400 in 1 increments Au...

Page 111: ...er or may have shadows at the edges 1 Select Original Size and then press the OK button 2 Select the document size and then press the OK button Auto The machine automatically detects the document size from among the supported standard sizes Fixed document size Preset Select the size of the placed document Note Original Size is automatically set to Auto when document is placed in the document feede...

Page 112: ...rait orientation Flip on Short Edge Binds the short edge of document in landscape orientation Edge Erase You can set to erase the black shadows created around the edge of paper when copying with the document cover open or copying a bound document You can set a value between 0 and 40 mm in 1 mm increments for the Edge Erase function Note The value set for Edge Erase applies to all four edges of the...

Page 113: ... 1 Select Edge Erase and then press the OK button 2 Use the numeric keypad to enter a value and then press the OK button Flip on Long Output Binding P Flip on Long Original Binding 2mm Edge Erase Copy 1 111 1 Edge Erase 0 40 2 PP Qty 1 ...

Page 114: ...ying Clear the total number of impressions To enable Accounting User Control P 157 Items available with Accounting User Management P 157 Operations when using the Copy Feature The operation procedure differs depending on the account mode that you are using For more information refer to Account Mode P 75 Checking the Total Number of Impressions Copied The machine can display the total number of imp...

Page 115: ...Scanning Procedure 116 Loading Scan Data Using the PC Based Application 120 Sending Scan Data to PC as E mail Attachment E mail 121 Sending Scan Data Directly from the Machine to the PC 123 Operations during Scanning 125 Advanced Scanner Settings 126 ...

Page 116: ...following alternative document sizes For more information refer to Switch DADF Legal Size P 141 and Switch 8K 16K Size P 141 8 5 14 default or 8 5 13 Chinese 8K 16K or Taiwan 8K 16K When a document containing pages of different sizes is placed in the machine the machine uses the largest document size to scan the document When using 2 sided document placed in the document feeder make sure to set 2 ...

Page 117: ...guides to each side of the document 4 Open the document stopper Document Glass Document sizes supporting automatic detection The document size is detected automatically when Original Size is set to Auto The following document sizes are detected automatically A3 B4 A4 A4 B5 B5 A5 11 17 8 5 11 8K 16K and 16K Supported document sizes You can select one of the following document sizes from Original Si...

Page 118: ...ure to close the document cover after finishing your scan job 2 Place the document face down and align it against the top left corner of the document glass 3 Close the document cover Using the Scan Feature You can select the scan functions from the following list CAUTION Do not apply excessive force to hold thick document on the document glass It may break the glass and cause injuries Scan Functio...

Page 119: ...gits DD Day 2 digits HH Hour 2 digits MM Minutes 2 digits and SS Seconds 2 digits The size of the scanned image may be slightly larger than the document size in some cases This is due to the margin of error introduced with processing E mail Network USB Scan data is sent to the computer as an e mail attachment P 121 Scan to PC Network USB Network USB Scan data is forwarded directly from the machine...

Page 120: ...r information on how to install the scan driver refer to Installing the Scan Driver P 57 The items you can set will vary according to the TWAIN compatible and Windows Image Acquisition WIA compatible applications you are using The supported applications are 32 bit only Follow the steps below to perform the operation 1 Place the document on the machine Refer to Placing the Document P 116 2 Start th...

Page 121: ...ess after the transmission to the SMTP server is completed When using 2 sided document placed in the document feeder make sure to set 2 Sided properly If it is not specified and the orientation of the scanned data needs to be changed rotate it on your computer For more information on selecting TIFF or JPEG format refer to File Format P 129 Follow the steps below to e mail the scanned data 1 Place ...

Page 122: ...n advanced settings refer to Advanced Scanner Settings P 126 6 Press the Start button If the recipient is not specified the Address Book screen is displayed Note You can also set to display the screen to confirm recipient For more information refer to Recipient Confirmation P 156 File Format PDF Color Mode Color Scan to 02 Original Size A4 200 1 2 3 4 5 6 7 8 9 0 C Start button Smith xxx com 02 Sm...

Page 123: ... one Up to 20 MB of data can be scanned to PC Network If the volume exceeds 20 MB you can select whether to cancel or send the part Scan data volume may differ depending on the graphical content in the original document color mode and resolution If a network error occurred or the machine or the computer is disconnected during the transmission a part of the transferred file is stored in the compute...

Page 124: ...vanced settings as needed For more information on advanced settings refer to Advanced Scanner Settings P 126 6 Press the Start button If the address of computer is not specified the Address Book screen appears Note You can also set to display the screen to confirm recipient For more information refer to Recipient Confirmation P 156 02 Smith PC Network Info Jump to _ 01 pc1 03 pc2 File Format PDF C...

Page 125: ...ancel on the screen that appears while scanning Checking Job Status To check the status of the currently executing or the previously scanned job Note You can cancel the currently executing scan job For more information on operation in job screen refer to Canceling the Current Job P 175 1 Press the Job Status button 2 Check the job status 3 To exit the screen press the OK button 1 2 3 4 5 6 7 8 9 0...

Page 126: ...ment E mail P 121 For information on specifying an address of computer refer to Sending Scan Data Directly from the Machine to the PC P 123 Lighten Darken You can set the density from the five levels The farther left the position of the darker the copy density is the farther right the lighter Setting Item Description See Page Lighten Darken Adjusts the scan density P 126 Original Type Sets the doc...

Page 127: ...g to scan document containing light objects Darken 1 Scans with a fairly dark density Use this setting to scan document containing fairly light objects Normal Scans with the same density as document Lighten 1 Scans with a fairly light density Use this setting to scan document containing fairly dark objects Lighten 2 Scans with the lightest density Use this setting to scan document containing dark ...

Page 128: ...ument contains only photos 2 Sided You can set to scan a 1 Sided or 2 Sided document 1 Press the 2 Sided button 2 The selection of a copy method changes everytime the 2 Sided button is pressed The selection is applied when the screen is returned to the main menu screen without pressing the OK button You can change the displayed time length of the setting screen For more information on changing the...

Page 129: ...Format is set to TIFF in Black White mode changing the color mode to Color changes the File Format setting to PDF When File Format is set to JPEG in Color mode changing the color mode to Black White changes the File Format setting to PDF 1 Select Color Mode and then press the OK button 2 Select the desired color mode and then press the OK button Black White Used to scan document in black and white...

Page 130: ... Original Size and then press the OK button 2 Select the document size and then press the OK button Auto The machine automatically detects the document size from the supported standard sizes Fixed document size Preset Select the size of the placed document Note Original Size is automatically set to Auto when document is placed in the document feeder Original Size A4 Color Mode Color File Format PD...

Page 131: ...7 Print This chapter describes how to print using the print driver Major Print Driver Functions 132 Printing 133 Operations during Printing 134 ...

Page 132: ...s tab is required to make the functions available Any functions not displayed on the screen are not available For information on how to set the option information refer to Setting the Options Configuration P 78 Pages Per Sheet Prints a multiple page document on a single page 2 Sided Print Prints on both sides of each page Poster Enlarges one page of print data to the specified size and prints it o...

Page 133: ...peration used for the FX DocuCentre S2520 S2320 print driver screen 1 Select Print from the application s File menu 2 Select FX DocuCentre XXXXX XXXXX Displayed as either S2520 or S2320 depending on the model of your machine 3 If needed click Properties to make advanced settings Note For information on the Print functions click Help in the print driver screen to display the Help Information 4 Clic...

Page 134: ...On the machine 1 Press the Stop button On the computer 1 Double click the printer icon located on the task bar in the lower right corner of the screen 2 Select the document name that you desired to cancel and then press the Delete key If there is no document displayed on the window cancel it manually on the machine 1 2 3 4 5 6 7 8 9 0 C Stop button ...

Page 135: ...be displayed on some models An optional component is required For more information contact our Customer Support Center This chapter describes the functions you can make settings changes for and provides the setting procedures System Settings Procedure 136 List of Tools Menu Items Displayed in System Administration Mode 138 System Settings 140 Network Settings 147 Copy Settings 150 ID Card Copy Set...

Page 136: ... information on how to change the passcode refer to System Admin Passcode P 145 2 Use the numeric keypad to enter the passcode and then press the OK button The Tools screen appears Note The Log In Out button lights up when the machine is in System Administration mode Set Functions 1 Press the and buttons to select the item to set For more information on setting items refer to List of Tools Menu It...

Page 137: ... the Log In Out button Note If any settings that require to reboot the machine for the new settings to be applied reboot the machine as the message appear The Log In Out button light is turned off when the machine exits System Administration mode 1 2 4 5 7 8 0 Log In Out button ...

Page 138: ...re settings P 150 Lighten Darken Used to set the default copy density value P 150 Original Type Used to set the default original type value P 150 2 Sided Used to set the default value for 2 sided copying P 150 Paper Supply Used to set the default paper tray for copying P 151 Reduce Enlarge Used to set the default zoom ration P 151 Edge Erase Used to set the value for Edge Erase P 151 Sharpness Use...

Page 139: ...sed to set the background suppression level P 155 Image Compression Used to set the compression ratio for scanning P 156 Sharpness Used to set the sharpness level P 156 Edge Erase Used to set the value of Edge Erase P 156 Maximum Attachment Size Used to set the maximum file size of an attached file P 156 Receipt Confirmation Used to set whether to confirm recipient information before sending P 156...

Page 140: ...ry shipment Tray 2 to Tray 4 Paper Type Sets the type quality of the paper in Tray 2 to Tray 4 optional trays You can select Plain 1 Plain 2 Heavyweight Extra HW or Lightweight Tray 5 Paper Size Sets the size of the paper in Tray 5 bypass You can select A3 297 x 420 mm A4 297 x 210 mm A4 210 x 297 mm B4 257 x 364 mm B5 257 x 182 mm B5 182 x 257 mm 8K 267x388 mm 8K 270 x 390 mm 16K 267 x 194 mm 16K...

Page 141: ... time of factory shipment Switch 8K 16K Size Used to set the alternative document size that can be detected automatically in the document feeder You can select from Chinese 8K 16K or Taiwan 8K 16K Chinese 8K 16K is set at the time of factory shipment Consumables Settings Show Toner Alert Used to set how frequently to display messages on screen when it is close to the time to replace the toner cart...

Page 142: ...ine waits before automatically returning to the Default Display screen when no operation is being performed You can select 15 seconds 30 seconds 45 seconds 1 minute 2 minutes 3 minutes or 4 minutes 45 seconds is set at the time of factory shipment Auto Print Timer Used to set the amount of time the machine waits after operating the control panel loading paper on the document feeder or closing a tr...

Page 143: ...nd being scanned The amount of time that passes to continue to the next job assuming that there is no additional document to be loaded 30 seconds is set at the time of factory shipment You can select 20 seconds 30 seconds 60 seconds or 90 seconds Job Cancel Timer Sets whether the machine automatically cancel the job when an error occurs You can select On or Off If On is selected you can set a valu...

Page 144: ... 12 59 When 24H has been set for Time Format enter a value between 0 00 and 23 59 Press the and buttons to move the cursor 7 Press the OK button 8 Check the settings and then press the OK button The confirmation screen will be displayed Date Format Set the date format You can select from yy mm dd mm dd yy or dd mm yy yy mm dd is set at the time of factory shipment 1 In the Clock screen select Date...

Page 145: ...hen press the OK button For information on how to display the Tools screen refer to System Settings Procedure P 136 2 Select System Admin Passcode and then press the OK button 3 Enter the desired passcode in the New Passcode field Note The entered passcode is displayed as asterisks 4 Press the OK button Maintenance Used to clear the counter of the consumables periodic replacement parts when direct...

Page 146: ...the time of factory shipment Note Some screens cannot be set on some models Follow the steps below to change the Default Display screen 1 In the Default Display screen select the screen to use as the Default Display screen For information on how to display the Default Display screen refer to System Settings Procedure P 136 2 Press the OK button Enter Power Saver After Job Ends Used to set whether ...

Page 147: ... address DHCP Automatically acquires the IP address subnet mask and gateway address from the DHCP server BOOTP Automatically acquires the IP address subnet mask and gateway address from the BOOTP server RARP Automatically acquires the IP address from the RARP server IP Address When Get IP Address is set to Static the IP address is set by manual input from the numeric keypad Note Enter the IP addre...

Page 148: ...achine in an environment using both IPv4 and IPv6 IPv4 Select this setting when using the machine in an IPv4 environment IPv6 Select this setting when using the machine in an IPv6 environment Ethernet Rate Speed You can select Auto 10BASE T Half 10BASE T Full 100BASE TX Half or 100BASE TX Full Auto is set at the time of factory shipment IP Filter Settings Sets whether to restrict the IP addresses ...

Page 149: ...Network Settings 149 Tools 8 IPv6 Sets whether to restrict the IPv6 addresses that can access the machine When this setting is enabled you can register up to 10 IP addresses subnet masks to support ...

Page 150: ...mal is set at the time of factory shipment Original Type Sets the default value displayed for Original Type This setting optimizes the copy characteristics for the specified document type Text is set at the time of factory shipment Text Set when copying documents with sharp black and white contrast such as text documents Photo Text Set when copying documents containing both text and photos Photo S...

Page 151: ... B4 A4 B5 A5 86 A3 B4 A4 B5 115 B4 A3 B5 A4 122 A4 B4 A5 B5 141 A4 A3 B5 B4 200 A5 A3 5 5 x 8 5 11 x 17 or Preset XXX Auto is set at the time of factory shipment Note The value displayed for Preset XXX is the value registered for Reduce Enlarge Preset in Copy Settings When Auto is set the machine reduces or enlarges the document to fit the specified paper size when copying Edge Erase Sets the defa...

Page 152: ...hipment For more information refer to Scan Settings Back Suppression Level P 155 Reduce Enlarge Preset Used to set the preset Reduce Enlarge value by selecting Copy Reduce Enlarge in the Default Settings You can set a value between 25 and 400 in 1 increments 400 is set at the time of factory shipment For more information refer to Default Settings Copy Reduce Enlarge P 151 Auto Collation Sets to ro...

Page 153: ...th sharp black and white contrast such as text document Photo Text Set when copying document containing both text and photos Photo Set when copying photos Number of Cards Sets the number of ID cards to be copied You can select 1 Card or 2 Cards 1 Card is set at the time of factory shipment Edge Erase Sets the default value displayed for Edge Erase Setting a value for this menu item erases the blac...

Page 154: ...Type Sets the default value displayed for Original Type This setting optimizes the scanning characteristics for the specified document type Text is set at the time of factory shipment Note When Color Mode is set to Color the image quality of Text and Photo are equivalent to that of Photo Text Text Set when scanning document with sharp black and white contrast such as text document Photo Text Set w...

Page 155: ...e You can select Auto A3 297 x 420 mm A4 297 x 210 mm A4 210 x 297 mm B4 257 x 364 mm B5 257 x 182 mm B5 182 x 257 mm 8K 267 x 388 mm 8K 270 x 390 mm 16K 267 x 194 mm 16K 270 x 195 mm A5 148 x 210 mm 11 x 17 8 5 x 14 8 5 x 13 8 5 x 11 or 8 5 x 11 A4 297 x 210 mm is set at the time of factory shipment Background Suppression Sets the default value displayed for Background Suppression Sets whether to...

Page 156: ... 2 Soften 1 Normal Sharpen 1 or Sharpen 2 Normal sets the sharpness at the standard level Soften 2 sets it lower Sharpen 2 sets it higher Normal is set at the time of factory shipment For more information refer to Copy Settings Sharpness P 151 Edge Erase Sets the default value displayed for Edge Erase Setting a value for this menu item erases the black shadows created around the edges of the paper...

Page 157: ...r Passcode P 60 Multiple Select this setting when managing the amount of copy paper used by user or group using Accounting You can set passcodes and maximum number of impressions permitted for copying for each user or group Confirm Edit You can manage the copy paper usage for up to 30 users or groups User 01 to User 30 using Accounting You can set the passcode and maximum number of copied impressi...

Page 158: ...press the OK button The current passcode is displayed Note To change the passcode press the C Clear button to erase the current passcode and then use the numeric keypad to enter a new passcode 2 Press the OK button Copied Impressions Displays the total number of impressions the user has currently copied 1 Press Copied Impressions User Control Multiple Off Single User Management Confirm Edit Reset ...

Page 159: ... OK button Reset Copied Impressions You can select whether to reset the total number of copied impressions for all registered users User01 to User30 at once Click Yes to reset the total number of impressions copied to 0 Follow the steps below to perform the operation 1 In the Tools screen select User Management and then press the OK button For information on how to display the Tools screen refer t...

Page 160: ...8 Tools 160 Tools 8 ...

Page 161: ...l component is required For more information contact our Customer Support Center Checking Consumables 162 Selecting Language 163 Checking the Machine s IP Address 164 Checking the User Account Information 165 Checking the Meter 166 Printing Reports Lists 167 Notification Display 169 ID Card Guidance Display 170 Quick Button Selection Timer 171 Firmware Version 172 ...

Page 162: ...aced soon Make sure to have a new toner cartridge on hand Replace Soon Replacement is needed soon Replace Now Replacement is needed now Error A toner cartridge error occurred Drum Status Shows the drum cartridge status OK Replacement is not currently needed Reorder Replacement is not currently needed but the cartridge will need to be replaced soon Have a new drum cartridge on hand Replace Soon Rep...

Page 163: ...ault language may vary depending on the region of purchase Follow the steps below to select the language 1 Press the Machine Status button 2 In the Machine Status screen select Language 3 Select the display language from the Language screen 4 Press the OK button 1 2 3 4 5 6 7 8 9 0 C Machine Status button IP Address Machine Status Toner Status OK OK Drum Status User Account Informati Language Engl...

Page 164: ...ess the Machine Status button 2 In the Machine Status screen select IP Address 3 The IP address of your machine is displayed 1 2 3 4 5 6 7 8 9 0 C Machine Status button IP Address Machine Status Language User Account Informati Toner Status OK Drum Status OK IP Address IPv4 xxx xxx xxx xxx IPv6 xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx ...

Page 165: ...nd the maximum number of impressions the user is permitted to copy 1 Press the Machine Status button 2 In the Machine Status screen select User Account Information 3 Check the desired item 1 2 3 4 5 6 7 8 9 0 C Machine Status button User Account Informati Machine Status Language IP Address Toner Status OK Drum Status OK User Account Information Copied Copy Limit ...

Page 166: ...tems to be verified Item Description Product Code Product code of your machine Serial Number Serial number of your machine Meter 1 The total number of pages printed for copying or printing Meter 2 The total number of copied pages Meter 3 The total number of printed pages Meter 5 Besides the Meters 1 to 4 the total number of pages printed for copying and printing recognized as large size 1 2 3 4 5 ...

Page 167: ...tory In some cases page errors occurring during continuous printing of various jobs single page jobs due to paper jams and other problems may not be registered to the Page Error History For information on how to set the machine to print the Job History Report automatically refer to Job History Verbose P 146 Error History Report Prints information on errors generated in the machine Up to 42 errors ...

Page 168: ...Select the report or list to print and then press the OK button Note To cancel printing while a job is printing press the Stop button and select Yes on the confirmation screen Service Settings Print Report OK Print System Settings Job History ...

Page 169: ...display the notification 1 Press the Machine Status button 2 Select Notification Display and then press the OK button 3 To disable the guidance select Off and then press the OK button 1 2 3 4 5 6 7 8 9 0 C Machine Status button Print Report Notification Display Machine Status Billing Informati Toner Status OK Drum Status OK On Notification Display Off ...

Page 170: ...2 Select ID Card Guidance and then press the OK button 3 To disable the guidance select Off and then press the OK button Sample of guidance for ID Card Copy 1 2 3 4 5 6 7 8 9 0 C Machine Status button Notification Display ID Card Guidance Display Machine Status Print Report Toner Status OK Drum Status OK On ID Card Guidance Display Off Place card face down 5mm from top left corner of Document Glas...

Page 171: ...set to 2 seconds 1 Press the Machine Status button 2 Select Quick Button Selection Timer and then press the OK button 3 Select the desired time and then press the OK button 1 2 3 4 5 6 7 8 9 0 C Machine Status button ID Card Guidance Display Quick Button Selection T Machine Status Notification Display Toner Status OK Drum Status OK 3 seconds 4 seconds Quick Button Selection Timer 2 seconds 4 secon...

Page 172: ...mware Version and then press the OK button 3 Select the item to be verified Note The displayed items vary depending the model you use 1 2 3 4 5 6 7 8 9 0 C Machine Status button Print Counter Status Firmware Version Machine Status Toner Status OK Drum Status OK Qucik Button Selection T Document Feeder 0 0 0 4 seconds Firmware Version Controller 0 0 0 ...

Page 173: ...s of current or pending jobs and how to cancel jobs Note Some settings cannot be displayed on some models An optional component is required For more information contact our Customer Support Center Checking Current Pending Jobs 174 Canceling the Current Job 175 ...

Page 174: ...ding jobs Current printor scan job Pending print jobs Note Completed jobs are not displayed 1 Press the Job Status button 2 Used to check the jobs 1 2 4 5 7 8 0 Job Status button 06 18 Print A4 06 18 Scan B5 Active Jobs ࠉࠉ Stop Delete 06 18 Print A4 06 18 Print A4 06 18 Scan B5 Active Jobs ࠉࠉ Stop Delete 06 18 Print A4 ...

Page 175: ...t You may not be able to cancel a job depending on the status of the job processing If the machine is being used as a local printer it may take some time to cancel the job depending on the type of print job being executed 1 2 4 5 7 8 0 Job Status button 06 18 Print A4 06 18 Scan B5 Active Jobs ࠉࠉ Stop Delete 06 18 Print A4 1 2 3 4 5 6 7 8 9 0 C Stop button ...

Page 176: ...10 Job Status 176 Job Status 10 ...

Page 177: ...11 Maintenance This chapter describes how to replace consumables and clean the machine Replacing Consumables 178 Cleaning the Machine 187 ...

Page 178: ... cleaner and cause explosion Use a broom or a wet cloth to wipe off the spills If you spill a large volume of toner contact your local Fuji Xerox representative Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact your local Fuji Xerox representative for its ...

Page 179: ...ng paper on the floor beforehand The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance Use only the toner cartridges recommended by Fuji Xerox When the remaining amount of toner is low the machine may stop printing and display an error code If this occurs replace the toner cartridge to resume copying or printing Leave the machine s power ON when replac...

Page 180: ...oner may spill from the cartridge Return the used toner cartridges to your local Fuji Xerox representative 4 Unpack a new toner cartridge and shake it lightly up down and left right 10 times Important Do not touch the shutter WARNING Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartrid...

Page 181: ...enance 11 5 Orient the toner cartridge with the arrow facing up and insert it as far as it will go 6 Close the front cover Note If the front cover is not completely closed an error code will appear and the machine will remain paused ...

Page 182: ...091 440 Drum Near End of Life Drum cartridge is near end of life Reorder a drum cartridge The drum cartridge will need to be replaced after about 4 000 pages Have a replacement drum cartridge ready 091 402 091 441 Drum Near End of Life Drum cartridge is near end of life Replace drum cartridge soon The drum cartridge will need to be replaced after about 1 000 pages Have a replacement drum cartridge...

Page 183: ...of the drum cartridge as shown in the illustration and gently pull out the drum cartridge from the machine 5 Take the new drum cartridge out of the box and insert the used drum cartridge into the supplied plastic bag and place it into the box Important Do not place the new drum cartridge in an upright position Return the used drum cartridge to your local Fuji Xerox representative 6 Peel the protec...

Page 184: ...dge 8 Tighten the two screws clockwise 9 Peel off the drum cartridge s protective strip 10 Close the front cover Note If the front cover is not completely closed an error code will appear and the machine will remain paused 11 Gently close the left cover and Tray 5 ...

Page 185: ...tem Administration mode 14 Select System Settings and then press the OK button 15 Select Other Settings and then press the OK button 16 Select Maintenance and then press the OK button 17 Enter 950807 using the numeric keypad and then press the Start button 1 2 4 5 7 8 0 Log In Out button System Admin Passcode Network Settings Copy Settings Tools System Settings Region Timer Settings Other Settings...

Page 186: ...chine for the new settings to be applied reboot the machine as the message appear The Log In Out button light is turned off when the machine exits System Administration mode MaintenancAre You Sure A Drum Cartridge 668 The NVM value is cleared now MaintYes Start No Clear AllA 1 2 3 4 5 6 7 8 9 0 C Start button 1 2 4 5 7 8 0 Log In Out button ...

Page 187: ...istened with a small amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning the Document Cover and the Document Glass If the document cover and document glass become soiled smudges may appear on copies or scanned documents and the machine may not properly detect document sizes To ensure clean copies at all times clean the document cover and the document glass about once...

Page 188: ... To ensure clean copies at all times clean the document presser and the narrow glass strip about once a month Important Do not use benzene paint thinner or other organic solvents Doing so may damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying or scanning 1 Wipe the document presser ...

Page 189: ... to malfunction or damage documents during copying or scanning 1 Lift the latch of the document feeder top cover until it is completely open Note When you fully open the cover it enters a fixed position Open the cover gently 2 While turning the rollers wipe them with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Use a cloth firmly wrun...

Page 190: ...11 Maintenance 190 Maintenance 11 ...

Page 191: ... to various problems you may encounter with the machine Troubleshooting 192 Machine Problems 193 Image Quality Problems 196 Copying Problems 201 Printer Problems 204 Scan Problems 206 Network Related Problems 210 Error Code 217 Paper Jams 228 Document Jams 234 ...

Page 192: ... paper or document jam No Yes Action For information on paper jams refer to Paper Jams P 228 For information on document jams refer to Document Jams P 234 No Cause Is an error code displayed Action Refer to Error Code P 217 The image quality is poor Action Refer to Image Quality Problems P 196 No Yes There is a problem when using the Copy feature Action Refer to Copying Problems P 201 No Yes There...

Page 193: ... display is dark Is the Power Saver button lit The machine is in the Power Saver mode Press the control panel s Power Saver button to turn off the Power Saver mode Unable to print or copy Is there an error code displayed in the control panel s display Follow the instructions in the displayed error code to take the required action Refer to Error Code P 217 Is the power cord connected Switch the pow...

Page 194: ...y Refer to Placing Document P 96 Is the document folded Smooth out the document and place it again correctly Refer to Placing Document P 96 Paper is often jammed or wrinkled Is paper loaded correctly in the tray Load paper correctly Refer to Loading Paper in Trays 1 to 4 Optional P 87 Is the tray inserted correctly Correctly insert the tray by firmly pushing it until it stops Refer to Loading Pape...

Page 195: ...des to the correct positions Refer to Error Code P 217 Refer to Loading Paper in Tray 5 bypass P 88 Documents often jam Are suitable types of documents being used Correctly load the documents suitable for the document feeder Refer to Placing Document P 96 Are you using the irregular shaped documents business cards transparencies or thin documents Are there any sticky tags paper clips or adhesive t...

Page 196: ...hadows can resemble dirt in the copy Place a transparency or transparent film under the document before copying Black lines appear in copies Is the document feeder s narrow glass strip dirty Clean the narrow glass strip Refer to Cleaning the Document Presser and the Narrow Glass Strip P 188 Copies are too dark Is the copy density set to a high value Adjust the copy density Refer to Lighten Darken ...

Page 197: ...ument may not be making proper contact with the document glass Place a stack of white paper on top of the document to bring it into proper contact with the document glass Striped patterns appear in copies Are you attempting to make an enlarged copy of the document with a too large enlargement factor When making enlarged copies some enlargement factors can create striped patterns Adjust the copy en...

Page 198: ...Glass Strip P 188 Dirt appears at regularintervalsin the printout Paper feed direction The paper feed path is dirty Print several sheets The drum cartridge has deteriorated or been damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge P 182 White spots appear in areas of black fill The paper is unsuitable Load the correct type of paper The drum cartridge has deter...

Page 199: ...upply failure may have occurred Contact our Customer Support Center The printout is blank Multiple pages were fed through the machine at once double feeding Riffle through the stack of paper thoroughly before loading it The toner cartridge has run out of toner Replace the toner cartridge with a new one Refer to Replacing the Toner Cartridge P 179 A power failure or high voltage power supply failur...

Page 200: ...The paper is damp Text is blurry The paper is unsuitable Replace the paper with new paper Paper has been added to the paper loaded The paper is damp White or color patches appear vertically Paper feed direction The drum cartridge has deteriorated or been damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge P 182 The toner cartridge has run out of toner Replace th...

Page 201: ...ment shreds stuck in the document feeder Open the document feeder cover and remove the document shreds Refer to Document Jams P 234 You have placed a document containing pages of different sizes You cannot place documents with different size pages Symptom Possible Cause Remedy Copies are dirty The document cover or document glass is dirty Clean the document cover or document glass Refer to Cleanin...

Page 202: ...d patterns appear in copies The document s enlargement factor is too large When making enlarged copies some enlargement factors can create striped patterns Adjust the copy enlargement factor Refer to Reduce Enlarge P 110 Copies are out of position or crooked You have not placed the document correctly Place the document correctly Refer to Placing Document P 96 The document feeder s document guides ...

Page 203: ...isaligned Place the document correctly moving the document guides into contact with the edges of the document Refer to Placing Document P 96 The document is creased Smooth out the document and place it again correctly Refer to Placing Document P 96 The edges of copies are cut off The document exceeds the printable area Adjust the reduction enlargement factor to reduce the copy slightly Symptom Pos...

Page 204: ...rs Wait a while and then try printing again Data has been sent to the machine No paper has been loaded Load paper There is no paper of the specified size Load paper of the specified size Refer to Loading Paper P 87 An error has occurred in the machine Check the error information and take the required action Job execution has been paused Use the screen to select whether to cancel the job Symptom Po...

Page 205: ...ver Confirm whether the print driver on the computer is the one supplied with the machine On the computer select the print driver supplied with the machine If the print driver is not listed for selection install the print driver and then select it Operation is not guaranteed if another company s print driver is used Symptom Possible Cause Remedy ...

Page 206: ... paper clips or tape Refer to Paper Types P 82 The document guides are misaligned Align the document guides properly to match the document size Refer to Placing the Document P 116 There are document shreds stuck in the document feeder Open the document feeder cover and remove the document shreds Refer to Document Jams P 234 Symptom Possible Cause Remedy Unable to find the scanner The machine s pow...

Page 207: ... for the machine has not been registered Input the Administrator s e mail address Refer to Administrator s E mail Address P 44 The registered SMTP server setting is incorrect Check the SMTP server setting Refer to SMTP Server Connectivity Protocols P 50 The authentication for the SMTP server is not operated correctly Check the authentication method for the SMTP server Refer to SMTP Server Connecti...

Page 208: ...ered correctly Check the storage location setting Has the login name been entered correctly Check the login name setting Has the passcode been entered correctly Check the passcode setting When forwarding data to Windows Server 2003 or Windows Server 2008 is the time setting the same in the machine and in Windows Set the same time in the machine and in Windows When using Windows Server 2003 Windows...

Page 209: ...unsuitable Select the proper Original Type for the document There are missing parts in the image The document has been cut and pasted or is creased Cut and pasted or creased parts of the document may not be making proper contact with the document glass Place a stack of white paper on top of the document to bring it into proper contact with the document glass The image is not the desired size The d...

Page 210: ...display Turn the machine s power OFF wait until the display becomes blank and then turn the power ON again The selected protocol is not compatible with the computer Check the selected protocol Select a protocol compatible with the computer The data format of the print data that the machine is attempting to process does not match the data format of the print data sent by the computer Turn off outpu...

Page 211: ...her the machine is operating normally Nothing happens after pressing Refresh Are you using a supported web browser See Using CentreWare Internet Services P 41 to check whether your web browser is a supported type The frame on the right is not updated after selecting a menu item from the frame on the left The screen display is fragmented Change your web browser s window size The display is not upda...

Page 212: ... not being able to send an e mail Symptom Remedy Unable to send an e mail Is Send E mail set to Enabled Have settings such as the SMTP server s address been made correctly Have you entered the recipient e mail address correctly Is the SMTP server working properly Check with your Network Administrator Is the system administrator s e mail address set ...

Page 213: ...t the IP address of a DNS server that can resolve the destination address The setting of the address that does not use a proxy server is incorrect Confirm whether only addresses that do not use a proxy server are set Even if addresses not through a proxy server are specified using the FQDN if a server is directly accessed using its IP address the registered server is not excluded Set the address n...

Page 214: ...o use a proxy server If the machine is not set to use a proxy server in an environment that uses one you cannot connect to the desired web server Set the machine to use a proxy server The machine is set to use a proxy server even though the environment does not use a proxy server Do not set the machine to use a proxy server in an environment not requiring the use of the proxy server such as an int...

Page 215: ...asting is only supported within a local link FF02 1 Symptom Remedy Unable to use a shared Windows printer from a Windows operating system supporting IPv6 in an IPv6 network environment without a DNS server Register the machine s computer name in the hosts file in the Windows operating system supporting IPv6 Example Register the name in the file C Windows system32 driver etc hosts Symptom Remedy Th...

Page 216: ...12 Problem Solving 216 Problem Solving 12 Other IPv6 Problems Symptom Remedy IPv6 addresses are not entered correctly in output Job Logs Use IPv4 ...

Page 217: ...ze specified the reduction enlargement ratio exceeds the allowed range Remedy Press the control panel s Stop button and change the setting 003 942 Cause A document with a non standard size is set in the document feeder Remedy Press the control panel s Stop button and check the document 003 956 Cause A document with a non standard size is set on the document glass Remedy Press the control panel s S...

Page 218: ... Refer to Document Jams P 234 005 940 Cause An error occurred in the document feeder Remedy Press the control panel s Stop button and set the document on the document feeder again 005 948 Cause A document size mismatch error occurred in the document feeder Remedy Press the control panel s Stop button and cancel the job 007 270 Cause Tray 1 malfunction Remedy Switch off the machine power make sure ...

Page 219: ...rred while printing Remedy Press the control panel s Stop button and cancel the job 016 571 Cause A communication error occurred during print processing Remedy The machine will automatically recover Wait a moment and try again 016 598 Cause The size of an e mail page exceeds the maximum message size because of page splitting Remedy Press the control panel s Start button to redo the operation or pr...

Page 220: ...5 Cause The attachment size using the Scan to E mail service exceeds the maximum size Remedy Press the control panel s Start button to redo the operation or press the Stop button to cancel the operation 017 745 Cause Exceeded the maximum storage size using SMB of the Scan to PC service Remedy Press the control panel s Start button to redo the operation or press the Stop button to cancel the operat...

Page 221: ...dy Confirm that the paper guide is adjusted to the paper size supported in Tray 4 024 950 Cause There is no paper in Tray 1 and another tray cannot be selected Remedy Load more paper or press the control panel s Stop button to cancel the job 024 951 Cause There is no paper in Tray 2 and another tray cannot be selected Remedy Load more paper or press the control panel s Stop button to cancel the jo...

Page 222: ...ent Size Paper Size Paper Tray 2 sided printing and Output Tray is incompatible Remedy Confirm the print data and try printing again 026 737 Cause A network error occurred Remedy Consult your network administrator whether the network or the server has any problem 027 518 Cause Failed to login the forwarding destination Remedy Press the control panel s Stop button and cancel the job 027 520 Cause I...

Page 223: ...he machine power If the same message is displayed again contact our Customer Support Center 062 277 Cause An error occurred in the document feeder Remedy Switch off the machine power make sure that the display is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 062 300 Cause The document cover is open Remedy Lower the document co...

Page 224: ...itch off the machine power make sure that the display is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 074 101 074 103 Cause A paper jam occurred in the two tray module cover C or Tray 4 Remedy Remove the jammed paper Refer to Paper Jams P 228 074 104 Cause A paper jam occurred in the one tray module cover B or the two tray mo...

Page 225: ...per Refer to Paper Jams P 228 077 904 Cause A paper jam occurred in the one tray module cover B Remedy Remove the jammed paper Refer to Paper Jams P 228 077 905 077 906 Cause A paper jam occurred in the two tray module cover B or C Remedy Remove the jammed paper Refer to Paper Jams P 228 091 313 Cause An error occurred Remedy Switch off the machine power make sure that the display is blank and the...

Page 226: ...Remedy Switch off the machine power make sure that the display is blank and then switch on the machine power 092 661 Cause Temperature SNR in CRU value is out of range Remedy Exchange the Sensor unit and switch off the machine power make sure that the display is blank and then switch on the machine power 092 668 Cause ATC SNR in drum cartridge value is out of range Remedy Switch off the machine po...

Page 227: ...ain 116 334 116 377 116 390 Cause An error occurred Remedy Switch off the machine power make sure that the display is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 747 Cause Unable to complete scanning due to the scanning area being too small Remedy Decrease the value of the Edge Erase or reduce the zoom ratio 117 319 117 ...

Page 228: ...rt button again to allow the document feeder to feed and scan the rest of the loaded documents WARNING If you need to pull out a tray to remove paper jam contact your local Fuji Xerox representative Do not pull out a tray otherwise it may cause injuries CAUTION Do not attempt to remove a paper deeply jammed inside the product particularly a paper wrapped around the fusing unit or the heat roller O...

Page 229: ...replacement 074 101 074 102 Paper Jam in Tray 4 Check Tray 4 Open Cover C and remove paper 1 Two tray module cover C 2 Tray 4 P 231 P 232 074 104 Paper Jam at Covers B and C Open Cover B and Cover C and remove paper 1 One tray module cover B 2 Two tray module cover C P 231 P 231 074 105 Paper Jam at Cover B Open Cover B and remove paper One tray module cover B P 231 075 135 Paper Jam in Tray 5 Rem...

Page 230: ...latch 2 Remove the jammed paper Note Do not leave any torn pieces of paper inside the machine 3 Return the latch back to their position If the paper is jammed within the left cover 1 If the paper is jammed in the location as shown in the right figure remove the jammed paper pulling upwards 2 If the paper is jammed in the location as shown in the right figure remove the jammed paper pulling upwards...

Page 231: ...ll the release lever and slowly open the one tray module cover 2 Remove the jammed paper Note The paper may be jammed in the upper part where it is difficult to see Check thoroughly for jammed paper If the paper tears check to make sure there are no remaining shreds in the machine 3 Close the one tray module cover gently Paper Jam in Two Tray Module Cover C Follow the steps below to clear paper ja...

Page 232: ... Follow the steps below to clear paper jams in Tray 1 to 4 1 Remove the jammed paper by referring to the following Tray 1 Paper Jam in Left Cover A P 229 Tray 2 optional Paper Jam in One Tray Module Cover B P 231 Tray 3 to 4 optional Paper Jam in Two Tray Module Cover C P 231 2 If the jammed paper cannot be removed pull out the tray Important Pulling out a tray after a paper jam without checking w...

Page 233: ... Jam in Left Cover A P 229 2 Inspect the inside around the paper feed entrance of the Tray 5 bypass and remove the jammed paper Important If multiple sheets of paper were loaded remove all the paper while you clear the jam Note If the paper tears check to make sure there are no remaining shreds in the machine 3 If multiple sheets of paper were loaded align the corners of the removed paper 4 Insert...

Page 234: ...er and open the document feeder cover completely Note The cover will remain fixed in position when fully opened Open the cover slowly 2 If the document has not yet been fed into the feeder remove it Error Code Message 005 122 005 123 005 125 005 131 005 132 005 134 005 135 005 136 005 139 005 145 005 147 005 196 005 198 005 199 005 907 005 908 005 913 Document Feeder Jam Open Document Feeder Cover...

Page 235: ...nt has been fed into the feeder do not pull it out directly The document may tear 6 Close the document feeder s inner cover 7 Close the document feeder cover until it clicks into place and confirm that there is no space between the near or far side of the cover and the document feeder 8 If you cannot find the document carefully lift up the document feeder If you find the document remove it and the...

Page 236: ...he jammed pages Scan E mail PC Network Place the entire document again If the scanned data is already sent place the unscanned document again including the jammed pages Scan TWAIN WIA Windows Image Acquisition Place the unscanned document again including the jammed pages Note Torn wrinkled or folded document pages can cause document jams or damage Always copy torn wrinkled or folded documents by p...

Page 237: ...13 Appendix This chapter describes the machine specifications optional components and notes and restrictions Specifications 238 Printable Area 243 Optional Components 244 Notes and Restrictions 245 ...

Page 238: ...nal Size The maximum size is 297 432 mm A3 11 17 for both sheets and books Paper Size Maximum 297 x 432 mm A3 11 17 Minimum A5 Tray 5 bypass 127 x 98 mm Image loss width 4 mm max at top right and left 4 mm max at bottom Paper Weight Tray 1 standard 60 90 gsm Tray 2 to 4 optional 60 216 gsm Tray 5 bypass 60 216 gsm Important Use paper recommended by Fuji Xerox Copying may not be performed correctly...

Page 239: ...sed for Bond Plain and Recycled paper Print performance can be varied depending on the type of paper used When using 80 gsm paper Paper Tray Capacity Standard 350 sheets Tray 1 250 sheets Tray 5 bypass 100 sheets Optional 500 sheets One Tray Module and 1 000 sheets Two Tray Module Maximum Paper Capacity 1 850 sheets Standard One Tray Module Two Tray Module Important When using 80 gsm paper Continu...

Page 240: ...Windows Server 2008 Microsoft Windows Server 2008 x64 Edition Microsoft Windows Server 2008 R2 Microsoft Windows 7 Microsoft Windows 7 x64 Edition Microsoft Windows 8 x64 Edition Microsoft Windows 8 Microsoft Windows Server 2012 x64 Edition Microsoft Windows 8 1 Microsoft Windows 8 1 x64 Edition Microsoft Windows Server 2012 R2 Important For information about the latest supported OS refer to the F...

Page 241: ...dition Microsoft Windows Server 2012 R2 Microsoft Windows 8 1 Microsoft Windows 8 1 x64 Edition File Format Monochrome binary PDF TIFF DocuWorks Color PDF JPEG DocuWorks Scan to PC Protocol TCP IP SMB Supported Operating Systems Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP Professional x64 Edition Microsoft Windows Server 2003 x64 Edition Microsoft Windows Vista Microsof...

Page 242: ...cuCentre S2320 23 sheets minute A4 1 Sided 17 pages minute A4 2 Sided Dimensions Weight Width 540 Depth 498 Height 125 mm 7 3 kg Paper Size Maximum A3 11 17 Minimum A5 B5 Paper Weight 60 110 gsm Note Use the bypass tray when using 91 110 gsm paper Paper Size Same as the Basic Functions Copy Functions Paper Weight 500 sheets x 1 tray Note When using 80 gsm paper Dimensions Weight Width 540 Depth 52...

Page 243: ...is the area of the page within 4 0 mm from the top bottom left and right edges of the paper The actual printable area may vary depending on the printer plotter and control language 4 mm 4 mm 4 mm 4 mm Paper feed direction Unprintable area Printable area Guaranteed print area ...

Page 244: ...gsm paper Two Tray Module A set of two trays that can load 500 sheets of paper per tray when using 80 gsm paper This module is available only when the One Tray Module is installed Stand A special stand used to mount the machine on the floor Contains storage space for paper This stand is available when the One Tray Module is installed Tray Lock Locks the trays on the machine Localize Kit for VI A c...

Page 245: ...rs may not be displayed correctly Only ASCII characters can be used Hard Disk You cannot install a hard disk into this product Job History Report If the output file name includes characters other than alphanumeric it is not displayed correctly on the Job History Report Printing Results The sort feature to change the paper orientation for each set causes a decrease in productivity relative to the o...

Page 246: ...a which is being scanned About Auto Rotation If using document with over 297 mm on the long side except using the Pages per Side function the machine does not perform Auto Rotation Notes and Restrictions on the Use of the Print Feature Output of Long Feed Documents The output of long feed documents is not supported Print Jobs while the Control Panel is being Operated The processing print job or ou...

Page 247: ...shared resources other than shared folders such as shared printers shared resources other than shared folders may be displayed in the shared folder list Network settings such as the workgroup names server names and shared names displayed in lists may not be displayed alphabetically If the registered destination of SMB is incorrect the job does not end by pressing the Stop button after proceeded to...

Page 248: ...d firewall you may not be able to connect to the Internet or intranet To connect to the Internet or intranet using a third party server application proxy or firewall the following requirements must be met The software must run on Windows XP Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2012 or Windows 2012 R2 RFC2617 HTT...

Page 249: ... used under the Network Information Service NIS consult your NIS administrator SMB Authentication When an IP address or a host name is used to designate the authentication server for SMB authentication even if the domain name is incorrect the authentication succeeds if the correct user name and passcode are entered Files on the Computer If a network error occurred or the machine or the computer is...

Page 250: ... restrictions to observe when using IPv6 connection You can only use the following operating system versions to print in an IPv6 environment Windows XP Windows Vista Windows 7 Windows Server 2008 Windows Server 2008 R2 Windows 8 Windows Server 2012 Important IPv6 must be installed on Windows XP computers Some features of SMB are not supported If you attempt to use services with a NetBIOS name comm...

Page 251: ...q or cancel lprm commands for user print jobs executed by LPD When simultaneously operating IPv4 and IPv6 addresses with the same host When simultaneously operating multiple IPv6 addresses with the same host IPv6 addresses may not be correctly recorded on job logs Use an IPv4 network for correct logging When searching a device outside the router via SMB directly specify the address Multicasting is...

Page 252: ...13 Appendix 252 Appendix 13 ...

Page 253: ... button 68 color mode 129 154 common tasks 56 confirm edit 157 continuous copy 239 continuous copy speed 239 continuous print speed 240 control panel 60 67 copied impressions 158 Copy button 67 copy limit 159 copying problems 201 D Data indicator 68 default display 146 defaults 51 description 44 dimensions 239 dimensions weight 242 display 67 document cover 60 document feeder 96 116 document feede...

Page 254: ...oading paper 87 loading paper in Trays 1 to 4 87 loading paper into the Bypass tray 88 localize kit for TH 244 localize kit for VI 244 locking casters 60 Log In Out button 67 136 185 login passcode 158 low power mode 65 LPD 36 49 M machine components 60 machine problems 193 Machine Status button 67 maintenance 145 management 56 managing the copy paper with accounting 114 maximum attachment size 15...

Page 255: ...ner cartridge 179 replacing consumables 178 reports lists 167 reset copied impressions 159 resolution 129 154 S Scan button 68 scan driver 57 241 scan problems 206 scan resolution 238 240 scan to e mail 121 241 scan to PC 123 241 scan via USB 120 semi standard paper 83 Send E mail 36 service settings report 167 sharpness 156 show drum alert 141 show drum warning 141 show toner alert 141 sleep mode...

Page 256: ...ock 244 troubleshooting 192 TWAIN WIA 120 two tray module 60 242 244 two tray module cover 60 U unable to copy 201 unable to print 204 uninstalling 57 unusable paper 85 usable paper 84 USB interface 61 using the Ethernet interface 30 using the USB interface 30 V view all names 55 W warm up time 238 weight 239 ...

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Fuji Xerox DocuCentreS2320, User Manual

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