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Appendix/External Devices/Troubleshootin
g
Warranty and After-Sales Service
Warranty
d
Make sure that the warranty card is included with your FOMA terminal at the time of purchase. Check the
contents, the information about “the shop or date of purchase”, etc. and keep the card in a safe place. If
the card does not contain necessary information, immediately contact the shop and request them to fill in
the card. The warranty period is one year from the date of purchase.
d
The whole or part of the product, including its accessories, is subject to improvement without notice.
d
Stored data such as phonebook entries may be altered or lost through damage or repair on the FOMA
terminal. It is recommended to take notes of the stored data just in case. In the course of repairs on your
FOMA terminal, data downloaded via i-mode or i-appli are not transferred to a new mobile phone due to
copyright law.
* You can store data on your FOMA terminal such as a phonebook in the external memory card.
* You can move movie or i-motion to the external memory card from your FOMA terminal.
* Using the Data Security Service which is a pay service requiring subscription allows you to store data on
the FOMA terminal such as a phonebook in the Data Security Center.
* If you have a PC (Windows 98, Windows Me, Windows 2000, Windows XP), you can transfer the data to
your PC by using the dedicated Data Link Software (p.472) and the FOMA USB Cable (optional), then
back up the data on the PC.
“Message too long to add header”
d
This message appears when the character count of the text and header
in total exceeds 5,000 double-byte and the header cannot be added.
−
“You have no certificate Do you
connect?”
d
The user certificate has not been downloaded. Select “YES” to view
the site. Some sites cannot be viewed without the certificate.
p.233
“Your certificate has expired Do
you connect?”
d
The site requests the user certificate, but the validity period has
expired. Select “YES”, and you may be able to continue. It is
recommended to download a new certificate.
p.233
“Your certificate is requested
Send your certificate?”
d
The site requests the user certificate. Select “YES” to send the
certificate, otherwise “NO”.
−
“Memory full Cannot move”
d
This message appears when you transfer data to or from the Secret
folder and the destination folder is full of data. Delete unnecessary
data stored in the destination folder and retry transfer.
p.163
“Could not read”
d
The data cannot be copied due to some error. Exchange with a new
miniSD memory card then retry to copy.
−
“Activating record display OFF”
d
You cannot use “Received calls”, “Redial/Dialed calls”, “Received
address” or “Sent address” because “Record display set” is set to
“OFF”. To access these records, set “Record display set” to “ON”.
p.170
NOTE
e
Mobile phone/FOMA card (UIM) manufacturer numbers are used by the IP (information service provider) to identify
you and provide you with customized services and to confirm that you can use content provided by the IP.
e
Your Mobile phone/FOMA card (UIM) manufacturer numbers are sent to the IP (information service provider) via
the Internet and may be disclosed to a third party. However, your phone number, address, age and sex are not
disclosed to the IP (information service provider), etc.
Error Message
Explanation and Solution
Refer to