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9-1
S E C T I O N 9
Troubleshooting
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
SYMPTOM
POSSIBLE CAUSE
REMEDY
1a. AC & DC power out
1a. Check transformer & battery connection;
check AC input & batt. volt. (w/transformer
disconnected).
1. LED or LCD: Keypad
display not lit
1b. Keypad not powered
1b. Check term. 20 (+) & 17 (-) for 12VDC.
2a. Primary AC power out
2a. Check transformer connection; check AC
input voltage.
2. LED KP: AC/LB light OFF
LCD
KP:
AC LOSS
2b. Faulty
keypad
2b. Replace
keypad
3a. DC power out
3a. Check battery connections; check battery
voltage (w/transformer disconnected).
3. LED KP: AC/LB light slowly
blinking
LCD KP: LOW BAT
3b. Low battery voltage
3b. Same as 3A except volt. < 11VDC; let
battery charge; replace battery.
4a. Failure to communicate
w/central station
4a. Check for cut or disconnected telephone
lines. Repair if required.
Check the panel programming for incorrect
CS information. Reprogram with correct
information if required.
4b. Faulty
panel/dialer
4b. Replace
panel.
4. LED KP: ARM light slowly
blinking
LCD
KP:
COMM FAILURE
4c. Faulty telephone lines
4c. Consult local telephone company.
5a. Zone faulted; system not
ready
5a. Check loop wiring for open/short & repair:
check EOL resistor for open or wrong
value.
5b. Faulty
keypad
5b. Replace
keypad.
5. LED
KP: ZONE light ON &
READY light OFF
LCD
KP:
NOT READY: ZN
# & SYSTEM NOT READY
5c. Faulty panel
5c. Check zone terminal voltage for 3.3VDC;
bypass zone temporarily; replace panel.
6a. Faulty siren/speaker
6a. Connect 12VDC to siren/speaker; if no
sound is produced, replace siren/speaker.
6b. Faulty wiring
6b. Check wiring for an open or short circuit
and replace wiring if necessary.
6. Siren/Speaker does not
sound
6c. Faulty panel/bell output
6c. Check terminals 3 (+) & 4 (-) for 12VDC
when panel is in alarm (if programmed for
bell output). If no voltage is measured,
replace panel.
For more complicated problems, consult our Technical Support Department.