Erbe ERBOTOM ICC 350 M, Instruction Manual

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15-1
15 CONDITIONS OF GUARANTEE
15.1 Customer service
If you are interested in a service contract, please contact ERBE Elektromedizin or an authorized
retailer. Do you have questions regarding high-frequency surgery, the ICC or on this instruction
manual? Wish you like the latest scientific publications on high-frequency surgery? Please contact
an ERBE employee or your local branch office. We would be glad to help you.
15.2 Conditions of guarantee
The unit and accessories must be immediately examined upon receipt for defects and shipping
damage. Claims for damage compensation in this regard are only considered valid if the Seller
or Shipping agent is immediately notified. A damage report must be filled out.
The term of guarantee for the ICC is 1 year, for accessory parts 6 months, calculated from the
date of delivery. A claim of guarantee can only be made when the properly completed guarantee
certificate is presented.
The scope of the guarantee encompasses no-cost repair of the unit, provided the damage was
caused by a material or manufacturing error. Other claims, particularly claims of damage
compensation, are excluded.
Repair must only be performed by ERBE, one of our representatives, or by an authorized retailer.
The claim of guarantee becomes void if improper changes or repairs were made.
Through guarantee performances, the guarantee is neither extended nor renewed.