Cannot Scan the Correct Area on the Scanner Glass
❏
Make sure the original is placed correctly against the alignment marks.
❏
If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏
When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏
When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
&
“Placing Originals on the Scanner Glass” on page 72
Cannot Preview in Thumbnail
❏
When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏
Check that the original is placed straight.
❏
Depending on the original, previewing may not be performed in
Thumbnail
. In this situation, clear the
Thumbnail
check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.
Related Information
&
“Scanning Photos or Pictures (Photo Mode)” on page 148
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏
On the
Image Format Options
window in Epson Scan 2, check that
Text Language
is set correctly on the
Text
tab.
❏
Check that the original is placed straight.
❏
Use an original with clear text. Text recognition may decline for the following types of originals.
❏
Originals that have been copied a number of times
❏
Originals received by fax (at low resolutions)
❏
Originals on which the letter spacing or line spacing is too small
❏
Originals with ruled lines or underlining over the text
❏
Originals with hand-written text
❏
Originals with creases or wrinkles
❏
In
Document Mode
in Epson Scan 2, when
Image Type
on the
Main Settings
tab is set to
Black & White
,
adjust
Threshold
on the
Advanced Settings
tab. When you increase the
Threshold
, black becomes stronger.
❏
In
Document Mode
in Epson Scan 2, select the
Advanced Settings
tab, and then
Image Option
>
Text
Enhancement
.
User's Guide
Solving Problems
233