Checking the Printer Status from the Computer (Windows)
❏
When a message is displayed stating that the connection check tool
EPSON Status Monitor 3
will start, click
OK
. This allows you to automatically clear connection errors or check how to solve problems.
❏
Click
EPSON Status Monitor 3
on the printer driver's
Maintenance
tab, and then check the printer status. If
EPSON Status Monitor 3
is disabled, click
Extended Settings
on the
Maintenance
tab, and then select
Enable
EPSON Status Monitor 3
.
❏
Click
Print Queue
on the printer driver's
Maintenance
tab, and then check the following.
❏
Check if there are any paused print jobs.
If unnecessary data remains, select
Cancel all documents
from the
Printer
menu.
❏
Make sure the printer is not offline or pending
If the printer is offline or pending, clear the offline or pending setting from the
Printer
menu.
❏
Make sure the printer is selected as the default printer from the
Printer
menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in
Control Panel
>
View devices and printers
(
Printers
,
Printers and Faxes
), see the following to select the
icon.
Example)
USB connection: EPSON XXXX Series
Network connection: EPSON XXXX Series (network)
If you install the printer driver multiple times, copies of printer driver may be created. If copies such as
"EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click
Remove
Device
.
❏
Make sure the printer port is selected correctly in
Property
>
Port
from the
Printer
menu as follows.
Select "
USBXXX
" for a USB connection, or "
EpsonNet Print Port
" for a network connection.
User's Guide
Solving Problems
215