Solving Problems
Checking the Printer Status
Checking Messages on the LCD Screen
If a message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the
problem.
Error Messages
Solutions
Printer Error
Turn on the printer again. See your
documentation for more details.
Do the following.
1. Open the scanner unit and remove any paper or protective material
inside the printer.
2. Close the scanner unit and turn the power off and on again.
If the error message is still displayed after turning the power off and on
again, contact Epson support.
“Contacting Epson Support” on page 249
An error occurred while saving. Check and if
necessary, change the memory device.
The external storage device, such as a memory card, may be damaged.
Check if the device is available.
Ink is low.
You can continue printing until you are prompted to replace the ink
cartridges. However, note that the printer cannot print if any of the ink
cartridges is expended. Prepare new cartridges as soon as possible.
Ink cartridge(s) are low. Print job may not print
completely.
Select
Continue printing
or
Replace before printing
.
When you select
Continue printing
, the printer may stop printing
indicating it is time to replace the ink cartridge. In this case, printing fails
and the paper is ejected. Select
No, cancel printing
, and then replace
the cartridge. If you select
Yes, replace now
, printing continues after
you replace the cartridge and more paper is wasted.
When the printer stops during copying indicating it is time to replace
the cartridge, the original on the scanner glass may move when you
open and close the scanner unit to replace the cartridge. Place the
original by aligning it with the corner mark on the scanner glass, and
then start copying.
You need to replace the following ink
cartridge(s).
To ensure you receive premium print quality and to help protect your
print head, a variable ink safety reserve remains in the cartridge when
your printer indicates it is time to replace the cartridge. Replace the
cartridge when you are prompted to do so.
The printer's borderless printing ink pad is
nearing the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
Select
OK
to resume printing.
“Contacting Epson Support” on page 249
User's Guide
Solving Problems
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