Epson C11CH68401, User Manual

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There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
You need to reconfigure the USB connection.
Solutions
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer,
and then select
Remove Device . Next, connect the USB cable to the computer.
If you cannot use a USB cable, reset the USB connection by following the steps for changing the method
of connecting to a computer. See the related information link below for details.
&
“Making Settings for Connecting to the Computer” on page 229
Cannot Send or Receive Faxes Even Though a Connection has been Correctly
Established (Windows)
The following causes can be considered.
The software is not installed.
Solutions
Make sure that the PC-FAX driver have been installed on the computer. The PC-FAX driver is installed
with FAX Utility. Follow the steps below to check if it is installed.
Make sure the printer (fax) is displayed in Devices and Printers , Printer , or Printers and Other
Hardware . The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers , Printer , or
Printers and Other Hardware .
❏
Windows 10
Click on the start button, and then select Windows System > Control Pane l > View devices and
printers in Hardware and Sound .
❏
Windows 8.1/Windows 8
Select
Desktop
>
Settings
>
Control Panel
>
View devices and printers
in
Hardware and Sound
or
Hardware .
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
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