Epson C11CH68401, User Manual

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Messages Solutions
The file name is already in use. Rename
the file and scan again. Change the file name settings. Otherwise, move or delete the files, or change the
file name on the shared folder.
Scanned file(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space. There is not enough disk space on the computer. Increase the free space on the
computer.
Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
Items Operation Error Messages
Connecting Connect to the computer from the printer. DNS error. Check DNS settings.
Logging on to the
computer Log on to the computer with the user name and
the password. Authentication error. Please check the
Email Server Settings.
Checking the folder to
save Check the network path of the shared folder. Communication error. Check the Wi-Fi/
network connection.
Checking the file name Check if there is a file with the same name as the
file you want to save in the folder. The file name is already in use. Rename
the file and scan again.
Writing the file Write a new file. Scanned file(s) are too large. Only XX
page(s) have been sent. Check if the
destination has enough space.
Saving the Scanned Images Takes a Long Time
It takes a long time for the name resolution to correspond to the "Domain Name" and the "IP
Address".
Solutions
Check the following points.
❏
Make sure the DNS setting is correct.
❏
Make sure each DNS setting is correct when checking the Web Config.
❏
Make sure the DNS domain name is correct.
Cannot Send or Receive Faxes
Cannot Send or Receive Faxes
The following causes can be considered.
Solving Problems
>
The Printer Does Not Work as Expected
>
Cannot Send or Receive Faxes
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