Epson Aculaser CX21N Series, User Manual

Page: 334 / 401

Faxing Problems 334
The scanned area is inappropriate.
Make sure if the transportation lock on the left side of the document table is set in the
unlocked position. The transportation lock must always be set in the unlocked position
except when transporting the product. See "Scan Settings" on page 254.
Faxes are not printing or are printing incorrectly
Make sure there is media in the MP tray or the paper cassette. If there is no media, load
the MP tray or the paper cassette. Any faxes received while the input tray is empty are
stored in memory and will print out once the tray has been refilled.
Received faxes are too light or are printing only on half of the page
Check if the product ran out of toner while printing a fax. The product stores up to 10 of the
most recently printed faxes. Replace the toner cartridge. See "Replacing a toner cartridge"
on page 278.
Reports are not printing correctly
If a transmission report or an activity report is not printed correctly, try one or more of the
following solutions.
❏
Check the driver settings, and the specifications and the status of the connection cable.
❏
If the product is connected with a network, consult the network administrator.