177
z
Troubleshooting Guide
chap.6
(7) "E009" is displayed
(8) "E011" is displayed
Cause/Detective section Procedures
Result
Countermeasure
Items to be checked
1
YES Follow the procedure
2
.
Follow the procedure
3
.
Thermal head
2
Removing the all connectors of the
themal head. Using a tester, measure
the voltage between the relay PCB unit
CN3-1 and CN3-14 when thermal head
power is on with HELP-008. Is it +24V?
YES
Check the wiring harness. If there is
no problem, replace the thermal head.
Drive PCB unit
Relay PCB unit
4
5
Does replacing the drive PCB unit solve
the problem?
Does replacing the relay PCB unit solve
the problem?
YES
YES
Finish.
Finish.
Main PCB unit
NO
Follow the procedure
4
.
YES
24V power supply
3
Measure the voltage between CN2-5
and CN2-1 of the 24V power with the
tester. Is the v24V?
NO
NO
Measure the voltage between CN1-1 and
CN1-3 of the 24V power with the tester.
If it is AC100V, replace the 24V power.
Fuse
Is the fuse (F1) of the relay PCB
normal?
Replace the fuse.
Replace the main PCB unit.
NO
Cause/Detective section Procedures
Result
Countermeasure
Items to be checked
1
Does thermal head up/down motor turn
when it is checked using HELP-008?
YES Follow the procedure
6
.
Thermal head up/down
motor
3
2
Using a tester, measure the voltage
between CN3-23 and CN6-24 when the
thermal head up/down motor is activated
using HELP-008. Is it +24V?
YES
Check the wiring harness. If there is
no problem, replace the Thermal head
up/down motor.
4
Drive PCB unit
5
Does replacing the drive PCB unit solve
the problem?
YES Finish.
Main PCB unit
NO
NO
Check the connector and bundled wire
between the drive PCB unit CN1 and
the main PCB CN19. If OK, replace the
main PCB unit.
Thermal head position
sensor
6
Does the thermal head position sensor status
when it is checked using HELP-005?
NO
Replace thermal head position sensor.
24V power supply
Measure the voltage between CN2-5
and CN2-1 of the 24V power with the
tester. Is the v24V?
Measure the voltage between CN1-1 and
CN1-3 of the 24V power with the tester.
If it is AC100V, replace the 24V power.
NO
Fuse
Is the fuse of the drive PCB normal?
Replace the fuse.
HELP-008
\
see page 218
HELP-008
\
see page 218
Summary of Contents for DP-S Series
Page 1: ......
Page 9: ......
Page 11: ......
Page 16: ...x Dimensions chap 1 15 R8S01001 xDimensions 622 1360 510 228 1080 710 980 688 370 mm...
Page 22: ...v Part Names and Their Functions chap 1 21 44000A1e 2A 2B 2C R8S01006a 2Detailed drawing...
Page 33: ...32 z Scanner Section chap 2 Circuit R8S02E03e...
Page 87: ...86 m Drum Section chap 2 2 Circuit R8S02E30...
Page 171: ...170 MEMO...
Page 193: ...192 MEMO...
Page 195: ...194 z Help mode List chap 7 z HELP Mode List...
Page 243: ...242 c HELP Mode Function and Operation Procedures chap 7...
Page 270: ...269 c HELP Mode Function and Operation Procedures chap 7...
Page 281: ...280 MEMO...
Page 293: ...292 z Electrical Parts Layout and Their Functions chap 9 MEMO...
Page 295: ...309 294 x Overall Wiring Layout chap 9 Overall Wiring Layout 1 Main PCB 2 2...
Page 297: ...311 296 x Overall Wiring Layout chap 9 Overall Wiring Layout 2 Drive PCB 2 2...