Dormakaba BEST Wi-Q ONGUARD, Interface User Manual

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Troubleshooting EXQ Exit Hardware trim
If the mechanism doesn’t unlock, refer to the following table:
For additional troubleshooting instructions, see the Service Manual for the hardware.
Sign on Controllers (Task 9)
When all hardware is installed and tested, you are ready to sign on your system controllers.
To do this, Wi-Q Interface Software must be installed on your Host computer. At a
minimum, you will need to create your segment and add your Wi-Q Gateways to the
segment tree before you can sign on the controllers. Once that is done you can return to
the site and sign on the controllers. To complete controller sign on, you must perform steps
at the Host and the controllers.
At the Host
Once you have installed Wi-Q Interface Configuration Tool and created a segment, a sign-
on key number is generated. You will need this number when you return to the site and sign
on the controllers.
Table 3. Troubleshooting (EXQ Exit Hardware Trim)
LEDs Sounder You should...
Single red flash — Use the card at a moderate speed.
Red flashes 3 short tones Use the temporary operator card provided with
the lock
or
Perform a door reset to restore to the factory
default settings (the lock may already be
associated (programmed).
Green flashes — Check the motor connection.
Alternating red and green flashes — Check the motor connection.
— — Check the battery connection.