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Error Messages and Flash Codes: Dell™ Latitude™ CPx H-Series/J-Series User's
Guide
Error Messages
Memory Allocations
System Flash Codes
I/O Memory Map
Avoiding Interrupt Assignment Conflicts
Error Messages
Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs,
a message may appear on the computer's display or on an external monitor (if one is attached), or a flash code may be emitted.
If an error message appears on the display or external monitor, make a note of the message. For an explanation of the message and
suggestions for correcting any errors, see
Table 1
. The messages are listed alphabetically.
NOTE: If the message is not listed In Table 1, see the documentation for the application program that was running at the time
the message appeared and/or the operating system documentation for an explanation of the message and a recommended
action.
Table 1. System Error Messages
Message
Cause
Action
Auxiliary
device failure
The touch pad, track stick, or external
PS/2 mouse may be faulty.
If you are using an external mouse only, check the connection
for a loose or improperly connected cable. If the problem
persists, enable the
Pointing Device
option. If the problem
persists,
call Dell
for technical assistance.
Bad command or
file name
The command you entered does not exist
or is not in the pathname you specified.
Make sure that you have typed the command correctly, placed
spaces in the proper location, and used the correct pathname.
Cache disabled
due to failure
The primary cache internal to the
microprocessor has failed.
Call Dell
for technical assistance.
Data error
The diskette or hard-disk drive cannot
read the data.
Run the appropriate utility to check the file structure of the
diskette drive or hard-disk drive. See the documentation that
came with your operating system.
Decreasing
available
memory
One or more memory modules may be
faulty or improperly seated.
Reseat the
memory modules
and, if necessary, replace them.
Disk C: failed
initialization
The hard-disk drive failed initialization.
Run the
Hard-Disk Drive
tests in the
Dell Diagnostics
.
Diskette drive
0 seek failure
A cable may be loose, or the system
configuration information may not match
the hardware configuration.
Run the
Diskette Drive
tests in the
Dell Diagnostics
. If error is
not corrected, have the cables checked by an authorized
service technician.
Diskette read
failure
A cable may be loose, or the diskette
may be faulty.
If the diskette-drive access indicator lights up, try a different
diskette.
Diskette
subsystem reset
failed
The diskette drive controller may be
faulty.
Run the
Diskette Drive
tests in the
Dell Diagnostics
.
Diskette write-
Because the diskette is write-protected,
Slide the write-protect notch up.
Summary of Contents for Latitude CPx H Series
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