A d v a n c e d Tr o u b l e s h o o t i n g
63
4
When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD
drive.
5
At the
Welcome Dell System Owner
screen, click
Next
.
NOTE:
The ResourceCD displays drivers only for hardware that came on your computer. If you
installed additional hardware, the drivers for the new hardware might not be displayed by the
ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers
information, see the documentation that came with the device.
A message stating that the ResourceCD is detecting hardware in your computer
appears.
The drivers that are used by your computer are automatically displayed in the
My
Drivers—The ResourceCD has identified these components in your system
window.
6
Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating
system.
Using Windows
®
System Restore
The Microsoft
®
Windows
®
XP operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data files) if changes
to the hardware, software, or other system settings have left the computer in an undesirable
operating state. See Windows Help for information on using System Restore. To access
Windows Help, see page 32.
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data
files or recover them.
Creating a Restore Point
1
Click the
Start
button and click
Help and Support
.
2
Click
System Restore
.
3
Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after you install a device driver, use Device Driver Rollback (see page 62)
to resolve the problem. If that is unsuccessful, then use System Restore.
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