10
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LAN adapter
Installer reference guide
131
EWSAH/X06D
Daikin Altherma 3 WS
4P675764-1 – 2022.04
Symptom: The app does not find the LAN adapter
In the rare case that the ONECTA app does not find the LAN adapter automatically,
connect router, LAN adapter, and app manually by way of a fixed IP address.
1
In the router, check the IP address that is currently assigned to the LAN
adapter.
2
Access the configuration web interface with this IP address.
3
On the configuration web interface, set "DHCP active" to "Manually".
4
In the router, assign a static IP address to the LAN adapter.
5
On the configuration web interface, in the fields next to "Static IP address", set
the same static IP address.
6
In the ONECTA app (Settings menu), assign the same IP address to the LAN
adapter.
7
Reset the power to the LAN adapter.
Result:
Router, LAN adapter, and ONECTA app share the same fixed IP address and
should be able to find each other.
10.6.3 Solving problems based on error codes – LAN adapter
Error codes of the indoor unit
If the indoor unit loses its connection with the LAN adapter, the following error
code appears on the user interface:
Error code
Description
U8-01
Connection with LAN adapter lost
Error codes of the adapter
LAN adapter errors are indicated by the status LEDs. There is a problem if one or
more status LEDs have the following behaviour:
LED
Error behavior
Description
Heartbeat LED NOT blinking
No normal operation.
Try resetting the LAN adapter or contact
your dealer.
Network LED flashing
Communication problem.
Check the network connection.
Indoor unit communication LED
flashing
Communication problem with the
indoor unit.
Smart Grid LED flashing for
more than 30 minutes.
Smart Grid compatibility problem.
Try resetting the LAN adapter or contact
your dealer.
INFORMATION
▪
The DIP switch is used to configure the system. For more information, see
"10.4 Configuration – LAN adapter"
117].
▪
When the LAN adapter performs a Smart Grid compatibility check, LD4 flashes.
This is NOT erroneous behaviour. After a successful check, LD4 will either stay ON
or go OFF. When it keeps flashing for more than 30 minutes, the compatibility
check failed, and NO Smart Grid operation is possible.