COBHAM EXPLORER 323 User & Installation Manual Download Page 117

Page: 117 / 158

Chapter 6: Maintenance and troubleshooting

98-169085-B

Troubleshooting

108

Online software update failed

Remote software update failed.

Try again later.
If the problem persists, contact
your distributor.

Online software update failed.
Could not connect to URL.

Remote software update failed
because the terminal could not
connect to the URL.

Check that you have specified
the correct URL in your AT
command, or enter the correct
IP address instead.

Online software update failed.
Could not establish PDP context.

Remote software update failed
because the data connection
could not be established. The
reason may be:
no network resources,
wrong APN, or
no line of sight to the satellite.

Check the status of the terminal,
e.g. in the web interface. Make
sure there is line of sight to the
satellite and that the APN is
correct.

Preparing for software update

The terminal is preparing to
update the software.

Wait for the software update to
complete.

Registration for data failed

The system has not yet been
allowed to register for data
services (Packet Switched).

If the problem persists, contact
your airtime provider.

Registration for voice failed

The system has not yet been
allowed to register for voice
services (Circuit Switched).

If the problem persists, contact
your airtime provider.

Satellite signal lost

The system no longer receives a
signal from the satellite.

Make sure the antenna has a
clear view to the satellite.

SIM blocked

The SIM card is blocked because
You have entered too many
wrong SIM PINs and PUKs.

Contact your airtime provider
for a new SIM card.

SIM heater - temperature too low
- SIM disabled

The temperature was too low for
the SIM heater to be able to
warm up the SIM card.

Move the terminal to a warmer
location.

Software update failed

The terminal was unable to
upload new software to the
antenna.

Reboot the terminal.
Contact your supplier if the
problem persists.

Software update forced roll-back

Something went wrong with the
software update, so it was rolled
back to the previous version

Check that you have the correct
software version and try again.

Software update is already started You tried to start a software

update when someone else had
already started one.

Wait until the software update
is completed.

Displayed text

Explanation

Remedy

Summary of Contents for EXPLORER 323

Page 1: ...Cobham Public EXPLORER 323 User Installation Manual...

Page 2: ...YNC Partner Portal or from the distributor Thrane Thrane A S is not responsible for the content or accuracy of any translations or reproductions in whole or in part of this manual from any other sourc...

Page 3: ...ansmission the antenna in this system radiates microwave power This radiation may be hazardous to humans close to the terminal When the system is powered make sure that nobody gets closer than the rec...

Page 4: ...s rule will void the warranty Power supply The voltage range is 12 24 V DC 10 30 Be aware of high start up peak current 20A at Vin 12V Steady State after 3 sec and 40A at Vin 24V Steady State after 3...

Page 5: ...ual Manual overview This manual has the following chapters and appendices Introduction to EXPLORER 323 To install the system To get started To use the EXPLORER 323 Configuration with web interface Mai...

Page 6: ...r should select in the user interface Example Select Terminal settings Italic is used to emphasize the paragraph title in cross references Example For further information see Connecting Cables on page...

Page 7: ...le 15 Chapter 3 To get started Before you start 16 To switch on the EXPLORER 323 17 To connect to the LAN interface 18 To connect your WLAN enabled device 19 The EXPLORER Connect app 20 To access the...

Page 8: ...ection packages 49 Multiple data connections 51 Status information 57 The Control panel 59 To use the logs 60 Terminal settings 61 To set up the interfaces 65 To manage VoIP phones or smartphones Not...

Page 9: ...16 Satellite coverage 117 Appendix B Command reference Overview of M2M AT and SMS commands 119 SMS remote commands 120 AT commands 125 Configuration examples 136 Appendix C Conformity CE 139 FCC 139 I...

Page 10: ...Broadband Global Area Network You can access the terminal through an Ethernet connection or through a WLAN Wi Fi connection All parts are contained in a standalone unit that is roof mounted on a vehic...

Page 11: ...g features Compact standalone class 12 terminal Silent operation and high reliability No moving parts Single cable solution Powered by vehicle battery BGAN voice support using VoIP SIP handset via LAN...

Page 12: ...ons and accessories are available for the EXPLORER 323 Item Part number EXPLORER 323 Land vehicular BGAN terminal 403723A 00500 Item Part number 15m hybrid cable for 24V DC and Ethernet 403723A 060 EX...

Page 13: ...rminal To install the terminal To connect cables To unpack Unpack your EXPLORER 323 and check that the following items are present EXPLORER 323 Terminal with plastic spacers mounted Cable for combined...

Page 14: ...o unscrew the 3 screws for the SIM compartment and remove the cover Keep screws and cover for later 2 Locate the SIM holder in the middle of the compartment 3 Slide the lock to release the SIM holder...

Page 15: ...al sources or receivers We recommend that other antennas such as LTE or VHF antennas are located as far as possible from the terminal If other equipment is installed near the EXPLORER 323 we recommend...

Page 16: ...You may choose between these methods To mount the terminal fixed on the vehicle roof recommended Magnetic Mount Solution optional Attach the terminal using magnets underneath the terminal Important Ma...

Page 17: ...plates of 10 mm height See the drawing below 2 Based on the dimensions of the mounting plates calculate and mark up the position of the holes to be drilled in the roof of the vehicle The drawing belo...

Page 18: ...of 10 mm between the roof and the terminal bottom This is to ensure that the ventilation hole in the bottom of the terminal is not blocked and to ensure free airflow under the terminal to prevent over...

Page 19: ...ncluded with the Magnetic Mount Solution 2 Make sure the mounting place on the roof of the vehicle is level and made of a magnetizable material 3 Wipe the surface clean before you place the terminal o...

Page 20: ...er supply and Ethernet equipment comes with the system If you need a longer cable a 15 meter cable is also available Important The 15 m cable requires 24 V operation Pin Function Wire color A V Red B...

Page 21: ...you have connected via the EXPLORER Mobile Gateway the Remote on off function may be automatically enabled and you can go straight to step 7 If you are not using a EXPLORER Mobile Gateway you can use...

Page 22: ...for the Power control pin If you have configured the input to be Active low default To deactivate Connect the Power control pin blue wire to V High 2 8 32 VDC To activate Connect the Power control pin...

Page 23: ...the Ethernet wires as follows 1 Connect the wires 1 2 3 and 4 from the EXPLORER 323 cable according to the pinout shown in the previous section Included cable on page 11 If you prefer to mount an RJ 4...

Page 24: ...ommunications device that supports integration of satellite LTE 3G LAN backhaul and Land Mobile Radio Note If you are using the EXPLORER Mobile Gateway with the EXPLORER 323 the Remote on off function...

Page 25: ...gh temperatures Connector There is only one connector on the terminal placed on the side of the terminal This connector is used for both DC power and Ethernet A dedicated cable is included with the te...

Page 26: ...web interface For further information see Power save on page 90 To use a remote on off switch If an external switch is connected to the remote on off pin in the DC connector you may use the remote swi...

Page 27: ...t your LAN cable between the network connector on your computer and the LAN interface from the terminal or a switch connected to the terminal For details on the physical LAN interface see To connect E...

Page 28: ...setup on page 65 Connect your device 1 Switch on the EXPLORER 323 2 Place your WLAN enabled device computer tablet or smartphone close to the EXPLORER 323 3 On your device search for available WLAN ne...

Page 29: ...LAN or WLAN as described in the previous sections 3 Open your browser and enter the IP address of the terminal in the address bar The default IP address of the terminal is 192 168 0 1 4 Enter user nam...

Page 30: ...tails see the next section For information on how to connect your computer see To connect a computer to the LAN interface on page 18 or To connect your WLAN enabled device on page 19 To enter the SIM...

Page 31: ...istering The terminal is attempting to register with the Satellite Access Station SAS 3 Ready The terminal has registered and attached to the SAS and is ready to accept a service request a call or a d...

Page 32: ...possible Status of the mounting calibration You can see the status of the mounting calibration in the Terminal status field in the web interface The status can be Calibrating Shown after first instal...

Page 33: ...ddress of the terminal default IP address 192 168 0 1 in the address bar to access the web interface or On your smartphone start the EXPLORER Connect app and select Terminal access 2 Locate the connec...

Page 34: ...you use the EXPLORER Connect app you must select Register when prompted You should now be ready to make and receive calls over BGAN When the terminal is registered with the BGAN network and your phone...

Page 35: ...le to make and receive calls over BGAN To make a call from the EXPLORER 323 To make a call from a phone connected to the terminal dial 00 country code phone number Example To call Cobham SATCOM in Den...

Page 36: ...e If you are calling from Denmark and the mobile number for Standard Voice is 870772420567 on your terminal and you want to make a call to the terminal dial 00 870 772420567 For the mobile number of y...

Page 37: ...is also available for iPhone and for Android phones The app includes a Satellite phone function that enables you to make calls to and from your smartphone over the satellite network using the EXPLORE...

Page 38: ...IP address between a number of local network users Standard or Streaming data The BGAN network supports different classes of data connection to the Internet The main classes are Standard data and Stre...

Page 39: ...will send the same number of ping commands to the Secondary and then Tertiary IP address if available If no response is received from any of the IP addresses the terminal will try to reestablish the c...

Page 40: ...the EXPLORER 323 system Use PPPoE if you want to control your connection independently of the web interface Possible applications are Connect an EXPLORER Mobile Gateway see PTT connection example on...

Page 41: ...r information For setups that have a check box for Enable LCP extensions deselect this APN You have the option to define an APN specifically for your PPPoE connection See To change the APN for PPPoE o...

Page 42: ...P IP and type in the IP address and port number For local connection use the local IP address of the EXPLORER 323 default 192 168 0 1 and port number 5454 For remote connection use the external IP add...

Page 43: ...n as long as power is connected Remote on off When Remote on off is selected in the web interface or with AT commands you can control the power save function using the Power control pin Remote on off...

Page 44: ...rminal if wanted Idle power save When Idle power save is selected in the web interface and the Idle time has run out the terminal deregisters and gracefully closes down the terminal to save power To u...

Page 45: ...7 Power control pin function when Idle power save is selected When you have selected Idle power save you can choose to enable the Power control pin in the web interface Disabled If the Power control p...

Page 46: ...he web interface Using the AT command _IREMWEB e g sent in an SMS ATCO command SMS command Function ACTIVATE Activates BGAN data connections for the device s connected to the EXPLORER 323 DEACTIVATE D...

Page 47: ...te access to web interface 1 Make sure your remote computer has access to the Internet 2 On the remote computer open your web browser 3 In the address bar of your browser enter the IP address of the t...

Page 48: ...interface is 80 enter http 161 30 180 12 80 You should now be connected to the built in web interface of the terminal Remote access with AT commands 1 Prepare the terminal for remote management as de...

Page 49: ...k When the VoIP phone is powered and ready you are able to make and receive calls over BGAN First time SIP setup If it is the first time you connect your phone to the EXPLORER 323 for making calls you...

Page 50: ...the web interface Control panel gears Logs Call log To make a call to the EXPLORER 323 To make a call to a phone connected to the EXPLORER 323 dial Mobile number is the prefix used in front of the co...

Page 51: ...tory number Tracking and location reporting The EXPLORER 323 can be used for tracking purposes You can set up the terminal to report its position to a server at certain time intervals or after moving...

Page 52: ...llowing sections The web interface To control data connections from web interface To set up your data connection packages Status information The Control panel To use the logs Terminal settings Advance...

Page 53: ...e access with the web interface on page 37 4 If you have an M2M subscription you must log in to access the web interface see next step If you have a non M2M subscription the web interface will now ope...

Page 54: ...n the icon bars Breadcrumbs right below the icon bar show the current location in the menu system and gives access to the higher levels in the menu Contents section shows the contents of the selected...

Page 55: ...ple Icon Explanation signal Signal level of the external network BGAN wifi WLAN interface Bright when WLAN is enabled grayed when it is disabled Click to access WLAN settings The WLAN icon shows the n...

Page 56: ...r message The error message is also shown in the data log see Data log on page 60 When a connection is active the icon changes to and the tile for the active connection shows IP address The external I...

Page 57: ...a connection This type of connection is ideal for TCP IP traffic such as e mail file transfer and Internet intranet access The user pays for the amount of data sent and received Streaming data The fol...

Page 58: ...on types for different types of traffic Add more connections to a connection package and apply filters to assign different connection types to different types of traffic See To create a package with m...

Page 59: ...th the connection package that you want to change 2 Select Parameters 3 Next to APN select the source of the APN SIM default default and recommended setting The APN is taken from the SIM card Network...

Page 60: ...ge 50 Example You want to be able to send email while making a live video transmission with your EXPLORER 323 You build a new package containing 2 connections 1 A streaming connection for your video t...

Page 61: ...startup page click New connection package 2 Type a name for the new connection package 3 Select the type of connection see To set up dedicated connections on page 56 4 Click Save 5 Click Click here t...

Page 62: ...connection all traffic that does not match the first filters in the list will be passed through on this last connection For this reason we recommend a Standard data connection for the No filter conne...

Page 63: ...elect a filter for the connection If this is the last connection in your connection package you may select No filter in order to let all remaining traffic use this connection The connection package no...

Page 64: ...tivation ACA To enable Automatic Context Activation of your Standard data connection do as follows 1 From the Dashboard click gearsalt in the right side of the tile with the connection package that yo...

Page 65: ...LORER 323 will get a new dedicated connection used only for that unit When you disconnect the unit the connection is removed after a few minutes Each new connection gets its own tile on the Dashboard...

Page 66: ...ation If the window is large enough it shows a status field at the bottom of the page or in the right side of the page If not click at the bottom of the page to show the status page Click again to ret...

Page 67: ...on on page 23 Local IP address The local IP address of the EXPLORER 323 E g used to connect to the web interface Logged in as You can log in as User or Administrator this field shows how you are logge...

Page 68: ...59 The Control panel The Control panel is used for accessing the settings and functions of your EXPLORER 323 To open the Control panel click gears from the bottom right corner of the web interface No...

Page 69: ...To clear the Call log click the Clear call log button at the top Data log The Data log shows Standard data shows data usage date and time termination cause and estimated charge of each Standard data s...

Page 70: ...Chapter 5 Configuration with web interface 98 169085 B Terminal settings 61 Terminal settings To configure the terminal settings select gears Control panel Terminal settings...

Page 71: ...e default setup and bridge mode Router mode Default setup example Terminal Device 1 Device 2 192 168 0 1 192 168 0 1 192 168 0 n assigned by the terminal via DHCP 192 168 0 m assigned by the terminal...

Page 72: ...e 10 added to the second octet of the assigned IP address Plus one example If the IP address assigned by the DHCP server to the locally connected equipment is 161 30 181 130 the terminal will get the...

Page 73: ...omatic to let the terminal find the most appropriate satellite 3 Click Save To select the type of navigation system GNSS To select which navigation system to use with your EXPLORER 323 do as follows 1...

Page 74: ...communication on the WLAN interface 5 Select Broadcast SSID to show your WLAN access point to other users If you clear the box your WLAN access point is hidden 6 Type in the SSID Important If you disa...

Page 75: ...e serial number under Control panel Support About or on the label on the EXPLORER 323 10 Click Save A line through a grayed out WLAN icon means the interface is disabled A blue WLAN icon means the int...

Page 76: ...age 4 Select Enable to enable the handset bancircle on the tile for your handset means the handset is disabled on the tile for your handset means the handset is enabled 5 To change the Password simply...

Page 77: ...of port numbers on the EXPLORER 323 for which incoming traffic to the EXPLORER 323 will be forwarded 5 Type in the Destination IP address which in this example is the IP address of the mail server 192...

Page 78: ...ve The values for the new entry are now in the list This means that the terminal can communicate with the destination IP address on the other side of the gateway To change the APN for PPPoE For genera...

Page 79: ...follows 1 In the Control panel gears click Traffic control A list of connected and added devices appears 2 Click your connected device to see MAC address and IP address and to change the name or bloc...

Page 80: ...ault Traffic control is disabled which means all devices are allowed access To change the default settings for all devices 1 Click the button Default settings 2 Select Block BGAN traffic if you want t...

Page 81: ...ck the button Reset to default the traffic rules will be reset to the default values set in the previous section but the name remains the same If the device is not connected and you click the button R...

Page 82: ...follows 1 From the Control panel gears select Tracking and location reporting 2 To enable tracking of the EXPLORER 323 select Enable tracking 3 Select the Report type Compressed Only latitude and long...

Page 83: ...interval in days dd hours hh and minutes mm Example If you type in 01 12 and 00 the EXPLORER 323 will send a report for every 1 day 8 Under Distance reports select Enable and type in the following Ma...

Page 84: ...more information on the event messages refer to List of messages on page 106 To view the Event log The Event log shows events that occurred in the past and are no longer active It includes events of i...

Page 85: ...ord If you have forgotten the administrator password do as follows 1 Contact your supplier for a reset code Report the serial number and IMEI number of the terminal You can find the serial number and...

Page 86: ...m the Support page select Reboot terminal 2 Click to confirm the reboot The terminal restarts About The About page shows the Serial number software version IMSI and IMEI of your EXPLORER 323 as well a...

Page 87: ...s user and you want to access the Advanced settings do as follows 1 From the Control panel gears select Advanced If you are not logged in as administrator you are now prompted to log in 2 Enter the ad...

Page 88: ...ake these pages read only This is useful if you want to protect the system against unintended changes Study this screen thoroughly and decide to which areas of the system you want to give non administ...

Page 89: ...r the box you can access and use the terminal without entering a PIN If you select the box you must enter a PIN on startup before you can make calls or data sessions 4 If you selected Require PIN on s...

Page 90: ...to lock your SIM card to a specific provider or distribution partner For further information contact your supplier To save or load a configuration If you need to reuse a configuration in other termin...

Page 91: ...loaded from the EXPLORER 323 to the downloads section of your computer To load a configuration from a file To load a configuration from a file into your EXPLORER 323 do as follows 1 In the Advanced pa...

Page 92: ...l in minutes between the ping commands Minimum interval is 5 minutes Depending on the Ping mode step 5 this interval is the time from last ping or from last transmission 4 Select the Number of retries...

Page 93: ...MS to verify SMS connection The terminal continuously monitors The time monitors that UTC time is received from GPS at startup CS attach the status of circuit switched connection If any of the actions...

Page 94: ...the Tertiary IP address if available If no response is received from any of the IP addresses the terminal will eventually restart 6 Enter the APN and user name and password if required to use for the...

Page 95: ...select Call Charges 2 Select the currency from the Displayed currency drop down list 3 Enter the tariff for each of the services 4 Click Save The entered tariffs are used for estimating the charges fo...

Page 96: ...he Remote management page select Enable access to web application and or Enable access to AT commands 2 Type in the Incoming port numbers to use for the web server and for AT commands The default port...

Page 97: ...terminal To use the static IP address it must be included in your airtime subscription and you must set the APN source to SIM default For details see To change the APN for a connection package on pag...

Page 98: ...ion of the EXPLORER 323 you can set up the terminal so that the tracking server can access the EXPLORER 323 e g to start or stop tracking or to change reporting intervals To allow the tracking server...

Page 99: ...lways on This is the default setting The terminal will never go into power save state but will always be on when connected to power Idle power save The terminal will go into power save state after a c...

Page 100: ...from power save when the LAN port receives a magic packet from locally connected equipment 6 Under Power control pin select Enable wake up when activated if you want to use the power control signal e...

Page 101: ...every day 4 At Power control pin Remote on off select the polarity of the power control signal Active high Active low 5 Click Save Important Be aware that once you have enabled the Remote on off funct...

Page 102: ...xt steps 5 Select an existing Connection template as a basis for your new template 6 Type in a suitable Name for the connection type 7 Select the Traffic class Standard is a shared best effort connect...

Page 103: ...nt types of traffic There are two predefined filters UDP and TCP UDP is used for traffic using UDP protocol such as video streaming or Voice over IP TCP is used for traffic using TCP protocol such as...

Page 104: ...he following items Use global IP filter Traffic to and from the IP address or network subnet mask entered here is automatically routed to the connection type associated with this traffic flow filter U...

Page 105: ...ter will now be available for selection when you add new connections to a connection package Example You want a connection package which allows you to use uninterrupted Voice over IP while having a St...

Page 106: ...Click Save Security The EXPLORER 323 internal web server supports HTTPS which includes encryption of the exchanged web traffic when accessing the EXPLORER 323 web interface By default the system uses...

Page 107: ...Chapter 5 Configuration with web interface 98 169085 B Advanced settings 98 BEGIN RSA PRIVATE KEY your key here END RSA PRIVATE KEY 4 Click Save...

Page 108: ...ou select Cancel when you are asked for a PIN you can use the web interface as normal but you will not be able to access the network to make calls or data sessions To enter the PIN later after cancell...

Page 109: ...arton has been carefully designed to protect the EXPLORER 323 and its accessories during shipment This carton and its associated packing material should be used when repacking for shipment Attach a ta...

Page 110: ...ee Remote access with SMS on page 37 Note that you need a password for both access methods For AT commands use the AT_ICLCK command with the admin password for SMS use the remote SMS password 2 Use th...

Page 111: ...acquire the software from Cobham SATCOM and save it to your computer 2 Connect your computer to the EXPLORER 323 3 Open the web interface in your browser For details on how to access the web interface...

Page 112: ...e reset button The EXPLORER 323 has a Reset button that has three functions 1 To restore all settings to factory settings 2 to restore LAN and WLAN settings only and 3 to put the EXPLORER 323 into saf...

Page 113: ...f individual components use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol Contact the local distributor for...

Page 114: ...D signaling The LED is located in the cover for the SIM compartment in the bottom of the terminal The functions of the LED are Light pattern Meaning Green flashing rapidly Starting up Yellow flashing...

Page 115: ...n malfunction There is an error with the sky scan function of the antenna Contact your supplier Automatic activation failed Reconnecting The terminal failed to automatically activate a Standard data c...

Page 116: ...tact your supplier Error opening software file A wrong file name may have been entered with the AT command _IUPDFW Use the command _IUPDFW to show the correct file name before updating Network failure...

Page 117: ...ces Packet Switched If the problem persists contact your airtime provider Registration for voice failed The system has not yet been allowed to register for voice services Circuit Switched If the probl...

Page 118: ...own If possible move to a cooler place Temperature sensor error The temperature sensor does not work properly Contact your supplier Temperature too high critical Critically high temperature is causing...

Page 119: ...arning High ambient temperature is causing the performance of the system to be degraded or halted The bit rate is reduced Wait for the terminal to cool down If possible move to a cooler place Too low...

Page 120: ...following local IP subnets are reserved for internal use in the terminal 192 168 1 x and 192 168 2 x where x can be any number from 0 to 255 The netmask for these subnets is 255 255 255 0 Furthermore...

Page 121: ...with DC power input Ethernet interface 10 100 Mbps Remote on off 2 4 GHz WLAN interface standard 802 11 b g Frequencies Inmarsat I 4 Transmit Receive Inmarsat Alphasat Transmit Receive 1626 5 1660 5...

Page 122: ...iameter 320 mm Height 97 mm including plastic spacers 87 mm without spacers Weight 3900 g 8 6 lbs including spacers Mounting With 3 bolts through the vehicle roof or Optional Magnetic Mount Solution o...

Page 123: ...context primarily transmitted traffic WLAN active 25 7 W Active PDP context bidirectional traffic LAN active 26 9 W Active PDP context bidirectional traffic WLAN active 25 7 W State of the terminal a...

Page 124: ...ion of 1 05 G RMS in each of three mutually perpendicular axes The spectrum of the vibration is as follows 5 to 20 Hz 0 02 G2 Hz 20 to 150 Hz 3dB octave Vibration survival Random vibration of 1 7 G RM...

Page 125: ...Appendix A Specifications 98 169085 B Outline dimensions 116 Outline dimensions Figure 1 1 EXPLORER 323 outline dimensions drawing...

Page 126: ...covers a certain area footprint The coverage map below shows the footprints of the BGAN system For updated information on coverage see Inmarsat s home page at inmarsat com Note In low elevations below...

Page 127: ...LORER 323 You can send commands to the EXPLORER 323 either with an SMS or via AT shell SMS is very useful for remote operation because you only need the terminal s mobile number to access the terminal...

Page 128: ...SW _IUPDFW X X Send file from terminal to FTP server _ISENDFILE X X Get file from FTP server to terminal _IGETFILE X X Update configuration file _IUPDCFG X X Power Save configuration _IPWSAVSCHD X Re...

Page 129: ...ser provided parameters are case sensitive but may be either case TE means Terminal Equipment the equipment connected locally to the EXPLORER 323 SMS remote command summary Commands The table below su...

Page 130: ...d Delete All SMS messages dataset GPS USAGE ALL GPS position Cumulative call time and data usage GPS position plus call time and data usage get_set 1 2 Get parameters Set parameters imei 14 digits IME...

Page 131: ...APN password is specified Note that any previously entered password is maintained Password is not used qos 1 Standard background data currently the only qos available for M2M reset_type 1 Normal dela...

Page 132: ...ing wakeup 0 1 NA wdog_enable 0 1 NA Disabled Enabled Placeholder when no value is specified The existing setting applies Used if you want to change one of the other parameters without changing the en...

Page 133: ...VATE command is in progress INVALID RESTART REQUEST Attempt to perform restart before EXPLORER 323 has been running for at least 15 minutes INVALID WATCHDOG PING ADDRESS Entered Ping address is out of...

Page 134: ...sen by the user options indicates that options may or may not be included in the command Keywords and parameters are separated by commas Note If parameters in the middle are left out the commas must s...

Page 135: ...EMWEB enable ip_addr_lo ip_addr_hi apn apn uname apn passwd _ISENDFILE local dir filename ftp dir ftp server ftp uname ftp passwd apn apn uname apn passwd _IUPDCFG filename _IUPDFW filename Parameter...

Page 136: ...aving a file mode 0 1 Deferred activation Immediate activation new passwd new passwd The new password to be used after this command The password must be 5 to 15 characters long and cannot contain spac...

Page 137: ...subscription APN network or connectivity FTP Management codes 20 FTP hookup fail Connection to FTP server failed Problem could be server unreachable or specified IP address or server name invalid or c...

Page 138: ...failure The new firmware failed to run or failed to acquire the network and the unit fell back to the old release 54 Upgrade status file error Previous update has not finished yet _IREMWEB command co...

Page 139: ...Command Parameters _ICLCK type enable passwd _IMACLOC enable interface interface _IMACLOCAD action interface MAC Address MAC Address a _IPWSAVSCHD psmode psvalue _ITREMONOFF active mode power down de...

Page 140: ...inistrator password polarity HIGH LOW The Power control pin will be active high The Power control pin will be active low power down delay 0 1440 minutes This is the time from when the Power control pi...

Page 141: ...ands see the 3GPP standard ETSI TS 127 005 V4 2 1 Command Parameters Function CMGD index Delete Message CMGF mode Message Format CMGL stat List Messages CMGR index Read Messages CMGS da mr toda scts S...

Page 142: ...eed bitrate DL Delivery order Maximum SDU size SDU error ratio Residual bit error ratio Delivery of erroneous SDUs Transfer delay Traffic handling priority CGEQREQ cid Traffic class Maximum bitrate UL...

Page 143: ...efines the order in which the traffic flow filters are applied to packets 0 is first then 1 2 etc Guaranteed bitrate DL Guaranteed bitrate DL 0 The guaranteed bit rate down link 32 64 128 If the param...

Page 144: ...s and subnet mask 0 0 0 0 0 0 0 0 to 255 255 255 255 255 255 255 255 The first four numbers are the IP address and the last four numbers are the subnet mask source port range source port range Source...

Page 145: ...ddresses are listed it is interpreted as a range of IP addresses 2 The EXPLORER 323 should now return an SMS response with the external IP address of the terminal Example _IREMWEB 81 Global IP 161 30...

Page 146: ...w Set up the Remote on off function as follows 1 Type in the AT command AT_ITREMONOFF active mode power down delay awake time of day awake duration polarity Example AT_ITREMONOFF 1 3 60 10 HIGH In the...

Page 147: ...T_IPWSAVSCHD psmode psvalue Example AT_IPWSAVSCHD TOD_TRG 24 00 In the example above the wake up method Time Of Day TOD is selected and the time of day to wake up from power save is 24 00 UTC time To...

Page 148: ...ations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter...

Page 149: ...contenu dans le pr sent appareil est conforme aux CNR d Innovation Sciences et D veloppement conomique Canada applicables aux appareils radio exempts de licence L exploitation est autoris e aux deux...

Page 150: ...Cobham SATCOM declares that the following equipment complies with the specifications of Directive 2014 53 EU concerning Radio Equipment RED Equipment included in this declaration Model Description Par...

Page 151: ...arth rotational axis The Y axis can be determined by the right hand rule to be passing through the equator at 90 degrees longitude F FUP Firmware Upgrade Process G GLONASS GLObal naya NAvigatsionnaya...

Page 152: ...Access Control address A hardware address that uniquely identifies each node of a network N NAT Network Address Translation An Internet standard that enables a local area network to use one set of IP...

Page 153: ...omic Time TAI with leap seconds added at irregular intervals to compensate for the Earth s slowing rotation Leap seconds are used to allow UTC to closely track UT1 which is mean solar time at the Roya...

Page 154: ...bridge mode 63 C cable and pinout 11 calibration mounting direction 23 call charges estimating in web interface 86 call log 60 calls make 41 missed received outgoing 60 total usage 60 CE compliance 1...

Page 155: ...resses reserved 111 IP handset manage in the terminal 66 SIP settings 40 user name and password 66 items included in delivery 4 L LAN automatic activation of data 55 configure 65 connect an IP handset...

Page 156: ...diagnostics 75 reserved IP addresses 111 Reset button change function 97 location and function 103 restore factory settings 80 return units 100 rights for users in web interface 79 router mode 63 S s...

Page 157: ...ne or IP handset 66 user permissions setting up in web interface 79 V vehicle compliance 6 VoIP phones setup 66 W warning messages 75 warranty 100 web interface accessing 44 change language 64 definit...

Page 158: ...98 169085 B www cobham com satcom Cobham Public...

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Summary of Contents for EXPLORER 323

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COBHAM EXPLORER 323, User & Installation Manual

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Summary of Contents for EXPLORER 323

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