Chapter 8 Diagnosing Problems With CiscoWorks Server
Verifying Server Status
8-2
User Guide for CiscoWorks Common Services
78-16571-01
All Users
Check process status.
Checks whether back-end
processes are in an interim
state.
Select
Server > Admin > Processes.
Collect server
information.
Provides system information,
environment, configuration,
logs, and web server
information.
Select
Server > Admin > Collect Server
Information
or
Enter the following command:
•
On Windows:
NMSROOT
\bin\collect.info
•
On Solaris:
$NMSROOT
/bin/collect.info
where NMSROOT and $NMSROOT are the
directories where you installed CiscoWorks,
in Windows and Solaris respectively.
Table 8-1
Server Status (continued)
Task
Purpose
Action