Chapter 8 Diagnosing Problems With CiscoWorks Server
Testing Device Connectivity
8-4
User Guide for CiscoWorks Common Services
78-16571-01
Testing Device Connectivity
The connectivity tools enable you to test device connectivity and reachability and
troubleshoot nonresponsive devices. Some connectivity tools require system
administrative-level privileges (see
Connectivity Tools Tasks
Table 8-2
).
MDCSupport
(Continued)
If \etc directory is full, or if you want to
preserve the data collected previously by not
over writing the tar file, you may create
another directory by running the following
command:
./mdcsupport
Directory
Before you close the command window,
ensure that the MDC Support utility has
completed its action.
If you close the window prematurely, the
subsequent instances of MDCSupport Utility
will not function properly.
If you happen to close the window, delete the
mdcsupporttemp directory from
NMSROOT\MDC\etc directory, for
subsequent instances to work properly.
Table 8-1
Server Status (continued)
Task
Purpose
Action
