Cisco Cisco ONS 15600 SDH, Troubleshooting Manual

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Cisco ONS 15600 SDH Troubleshooting Guide, R8.0
July 2010
Chapter 1 General Troubleshooting
1.7.5 Sluggish Cisco Transport Controller Operation or Login Problems
Figure 1-19 The Delete the CTC Cache Window
Delete the CTC Cache File Manually
Step 1
To delete the JAR files manually, from the Windows Start menu choose Search > For Files or Folders .
Step 2 Enter ctc*.jar or cms*.jar in the Search for files or folders named field on the Search Results dialog
box and click Search Now .
Step 3
Click the Modified column on the Search Results dialog box to find the JAR files that match the date
when you downloaded the files from the TSC card.
Step 4 Highlight the files and press the keyboard Delete key.
Step 5
Click Yes in the confirmation dialog box.
1.7.5.1 Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Windows
Note
Before proceeding with the following steps, ensure that your system has a minimum of 1 GB of RAM.
If your system does not have a minimum of 1 GB of RAM, contact the Cisco Technical Assistance Center
(TAC).
Step 1
Close all open CTC sessions and browser windows.
Step 2
From the Windows Start menu, choose Control Panel > System .
Step 3
In the System Properties window, click the Advanced tab.
Step 4
Click the Environment Variables button to open the Environment Variables window.
Step 5
Click the New button under the System variables field.
Step 6 Type
CTC_HEAP
in the Variable Name field.
Step 7
Type
512
in the Variable Value field, and then click the OK button to create the variable.
Step 8
Again, click the New button under the System variables field.
Step 9
Type
CTC_MAX_PERM_SIZE_HEAP
in the Variable Name field.