Cisco Catalyst 4500 Series, Software Configuration Manual

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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 77 Configuring Call Home
Configuring Call Home
Configuring Contact Information
Each switch must include a contact e-mail address. You can optionally include a phone number, street
address, contract ID, customer ID, and site ID.
To assign the contact information, perform this task:
This example shows the configuration of contact information:
Switch# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)# call-home
Switch(cfg-call-home)# contact-email-addr username@example.com
Switch(cfg-call-home)# phone-1-800-555-4567
Switch(cfg-call-home)# street-address “1234 Picaboo Street, Any city, Any state, 12345”
Switch(cfg-call-home)# customer-id Customer1234
Switch(cfg-call-home)# site-id Site1ManhattanNY
Switch(cfg-call-home)# contract-id Company1234
Switch(cfg-call-home)# exit
Switch(config)#
Command Purpose
Step 1
Switch# configure terminal
Enters configuration mode.
Step 2
Switch(config)# call-home
Enters the Call Home configuration submode.
Step 3
Switch(cfg-call-home)# contact-email-addr
email-address
Assigns the customer’s e-mail address. Enter up
to 200 characters in e-mail address format with
no spaces.
Step 4
Switch(cfg-call-home)# phone-number
+ phone-number
(Optional) Assigns the customer’s phone
number.
Note
The number must begin with a plus ( +)
prefix, and may contain only dashes (-)
and numbers. Enter up to 16 characters.
If you include spaces, you must enclose
your entry in quotes (“”).
Step 5
Switch(cfg-call-home)# street-address
street-address
(Optional) Assigns the customer’s street address
where RMA equipment can be shipped. Enter up
to 200 characters. If you include spaces, you
must enclose your entry in quotes (“”).
Step 6
Switch(cfg-call-home)#
customer-id
text (Optional) Identifies the customer ID. Enter up to
64 characters. If you include spaces, you must
enclose your entry in quotes (“”).
Step 7
Switch(cfg-call-home)# site-id text
(Optional) Identifies the customer site ID. Enter
up to 200 characters. If you include spaces, you
must enclose your entry in quotes (“”).
Step 8
Switch(cfg-call-home)# contract-id text
(Optional) Identifies the customer’s contract ID
for the switch. Enter up to 64 characters. If you
include spaces, you must enclose your entry in
quotes (“”).