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Catalyst 4500 Series Switch, Cisco IOS Software Configuration Guide - Cisco IOS XE 3.9.xE and IOS 15.2(5)Ex
Chapter 77 Configuring Call Home
Configuring Call Home
You need to register the following items:
•
The SMARTnet contract number for your switch
•
Your e-mail address
•
Your Cisco.com ID
For detailed information on Smart Call Home, refer to the Smart Call Home page at this URL:
http://supportforums.cisco.com/community/netpro/solutions/smart_services/smartcallhome
Configuring Call Home
How you configure Call Home depends on how you intend to use the feature. Consider the following
information before you configure Call Home:
•
At least one destination profile (predefined or user-defined) must be configured. The destination
profile(s) used depends on whether the receiving entity is a pager, e-mail, or automated service such
as Cisco Smart Call Home.
–
If the destination profile uses e-mail message delivery, you must specify a Simple Mail Transfer
Protocol (SMTP) server.
–
If the destination profile uses secure HTTP (HTTPS) message transport, you must configure a
trustpoint certificate authority (CA).
•
The contact e-mail, phone, and street address information should be configured so that the receiver
can determine the origin of messages received.
•
The switch must have IP connectivity to an e-mail server or the destination HTTP server using the
ip domain name
command.
•
If Cisco Smart Call Home is used, an active service contract must cover the device being configured.
To configure Call Home, follow these steps:
Step 1
Configure your site’s contact information.
Step 2
Configure destination profiles for each of your intended recipients.
Step 3
Subscribe each destination profile to one or more alert groups, and set alert options.
Step 4
Configure e-mail settings or HTTPS settings (including CA certificate), depending on the transport
method.
Step 5
Enable the Call Home feature.
Step 6
Test Call Home messages.
Tip
http://supportforums.cisco.com/community/netpro/solutions/smart_services/smartcallhome
Summary of Contents for Catalyst 4500 Series
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