C H A P T E R
29
Music On Hold Settings
GUI: Cisco Business Edition 3000 Administrative Interface
The music on hold feature plays music to users when they are put on hold. Music on hold audio source files
must meet the following specifications:
• 16-bit PCM .wav file
• Stereo or mono
• Sample rates of 48 kHz, 44.1 kHz, 32 kHz, 16 kHz, or 8 kHz
For information on tasks that are performed to set up music on hold, see the
Music On Hold, on page 118
.
Uploading a new audio source file replaces the current file on the system.
Tip
The following table describes the settings on the Music On Hold page where you can upload music on hold
audio source files (
System Settings
>
Music On Hold
).
Table 54: Settings on the Music On Hold page
Description
Setting
This link displays the name of the music on hold file
that is currently installed. The default file that is
installed is SampleAudioSource.
To listen to the audio source file, click the link and
download the file to your desktop.
Uploaded Audio Source
To upload an audio source file from your desktop,
click Upload from Desktop and browse to the
location of the file.
Upload from Desktop
To upload an audio source file from a system USB
port, click
Copy from System USB Port
and browse
to the location of the file. Ensure that the USB flash
drive is put in the port on the server before you copy
the file.
Copy from System USB Port
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