Cantel Medical MEDIVATORS DSD EDGE, Service Manual

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Error and Warning Messages
Error messages are displayed on the LCD screen to alert the operator to operational malfunctions and/or operational warnings (see
the Appendix for message definitions). If none of the solutions correct the problem, or if the problem recurs, contact your customer
support.
“Bas Sen Err” is displayed.
Incoming water pressure too high........................ Verify water pressure is set at 35-40 PSI.
Fluids on basin sensor......................................... Clean fluid droplets off sensor.
Basin fluid did not drain ..................................... Contact your customer support.
Drain line kinked ................................................ Check the line for kinks. Reposition, if necessary.
“Flow Sen Err” is displayed during initial start.
Flow sensor stuck in the “on” position ............... Press the STOP button to clear the error.
Press the ADD AIR button to free the sensor.
“Lid Ajar” is displayed during initial start.
The reprocessor lid is open ................................. Close the reprocessor lid. Verify there are no obstructions
preventing the lid from completely closing. Press the START
button to resume the cycle.
“Low Chamber” is displayed during disinfectant phase.
Disinfectant screen is plugged.............................. Check the screen. Clean, if necessary.
Insufficient air pressure....................................... Check that the compressor is working correctly.
Check the external air regulator on non-compressor reprocessors.
Contact your location building maintenance.
Air pressure switch harness disconnected........... Check the harness for proper connection. Also, check for
damage, loose wires.
Debris in the filter connections........................... Remove the filter and check the connections for debris. Clean
the connections and replace the filter.
“Low Chamber” is displayed during disinfectant phase or rinse phase.
Insufficient air pressure....................................... Check that the compressor is working correctly. Check the
external air regulator on non-compressor reprocessors.
Contact your location building maintenance.
Insufficient water supply pressure, flow rate...... Contact your location building maintenance.
External water pre-filter plugged........................ Replace the filter cartridge.
Internal water filter is plugged............................ Replace the water filter.
Incoming water regulator setting is incorrect ..... Check the regulator setting. The setting must be 35 to 40psi. Do
not adjust the regulator if the setting is correct—check for a plugged filter.
Air pressure switch harness disconnected........... Check the harness for proper connection. Also, check for
damage, loose wires.
“No Air Flow” is displayed.
Air compressor is not working............................ Contact your customer support.
Air filter is blocked ............................................. Replace the filter.
Hookup is disconnected or kinked .................... Verify the hookup is not kinked and reconnect.
Air filter is disconnected..................................... Verify the air filter is connected.
Insufficient external air pressure......................... Contact your customer support.