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Canon LBP 1760 - B/W Laser Printer User Manual Download Page 136

128

Problems and Solutions Without Messages

Problems and Solutions Without
Messages

Font changes

First page prints correctly in the font and format specified in the
software application, but midway through the job the font and
format changes?
The printer has initiated a job timeout.  When a job timeout occurs, the
downloaded fonts and formatting commands specified by the software
application are lost, so printing after the job timeout is completed without
the downloaded font and format.
If the print job came over the parallel port, increase the I/O TIMEOUT
setting or disable it on the PARALLEL MENU (see page 77).

Font not used

Printer not using the font you want?
You have specified a font that is not available.
Print a PCL or PS Font List and see if the font you specified is available
(see page 99 or 109).

Indicators

Indicators off and display blank?
Power switch is not turned on.
Check the power switch to ensure the printer is turned on.
-or-
Power cord is not attached.
Check the power cord and be sure it is connected at both ends.
-or-
No power at the power source.
Check the main power source.  Consult an electrician or the local power
company.  If you are using a power strip, ensure power lead is connected
at the source and turned on.

Margin

One edge of the document is cut off?
You are attempting to print something outside the printable area of the
page.
Use your software application to adjust the margins of the page.  Check
and ensure that your software application is not trying to print graphics
or text outside the printable area.

Summary of Contents for LBP 1760 - B/W Laser Printer

Page 1: ...LBP 1760e Laser Beam Printer USER S GUIDE Canon Inc 3 30 2 Shimomaruko Ohta ku Tokyo 146 8501 Japan ...

Page 2: ...Ludlow Type Foundry CG Intellifont and UFST are trademarks of Bayer Corporation or its affiliated companies and may be registered in some jurisdictions CG Omega is a product of Bayer Corporation and CG Times based on Times New Roman under license from the Monotype Corporation plc is a product of Bayer Corporation Clarendon Helvetica New Century Schoolbook Optima Palatino Stempel Garamond and Times...

Page 3: ...izing Your Printing Environment This explains many of the printer s advanced features such as context saving personality switching and how to optimize the use of memory Procedures about how to print the test page and font list are also covered Chapter 5 PostScript Printing Shows you how to test your PostScript module installation and print with PostScript Chapter 6 Maintenance Routine maintenance ...

Page 4: ...ne Printer message displays are enclosed in a box The printer uses an easy to read 2 line 16 character LCD panel for messages Unless messages continue onto two lines this manual will only show a single line display CAUTION This symbol indicates specific procedures that must be followed to prevent possible personal injury or damage to furnishings This symbol indicates important instructions about p...

Page 5: ...ose Tray 33 Guidelines for using the Multi Purpose tray 33 Loading the Multi Purpose tray 35 Printing the first sheet on letterhead 37 Using the Multi Purpose tray as a manual feed station 39 Printing Envelopes with the Multi Purpose Tray 42 Before loading envelopes 42 Loading envelopes 44 Using the control panel to print envelopes 46 Printing transparencies 47 Manual duplex printing 48 Duplex Pri...

Page 6: ...ith Context Saving 91 How much memory is enough 92 Turning context saving on and off 93 Printing a Test Print 94 Test print sample 95 Printing the test print continuously 97 Printing the Font Lists 98 PCL font list sample 99 PCL demonstration page 101 Chapter 5 PostScript Printing 103 Testing the PostScript Installation 104 Checking the menus 104 Setting PostScript Printing Options 105 Automatic p...

Page 7: ...n tray area 144 c Imaging area 145 v Optional envelope feeder area 147 b Multi Purpose tray area 149 n Paper cassette area 150 m Optional 500 sheet paper feed unit area 152 Optional duplex unit area 153 Correcting Poor Print Quality 158 When text is too light or dark 158 When you see vertical stripes or fading 159 When you see black spots or white specks 161 Calling for service 162 Reference Appen...

Page 8: ...ilm 193 Adhesive labels 193 Envelopes 194 Storing paper 196 Handling paper 197 Appendix 4 Printer Specifications 198 Operating specifications 198 Interface specifications 202 Glossary 204 Index 218 Menu Operation Flow 224 ...

Page 9: ...quality High resolution printing at 1200 1200 or 600 600 dpi dots per inch is further enhanced by Automatic Image Refinement to smooth jagged edges along with the use of super fine toner Combined these will ensure superior reproduction quality of text and graphics Software compatibility and language switching The printer supports Hewlett Packard s PCL6 printer language which enables the printer to...

Page 10: ...nterprovidesimprovedenergyefficiency Because of this power saving feature the printer meets the guidelines for the International ENERGY STAR Program Reducing toner consumption To save toner you can also select the economy mode to print rough drafts with less toner The printed page is much lighter similar to the draft mode found on many dot matrix printers Interface features The printer supports au...

Page 11: ... license from Agfa Gevaert Japan Ltd Also supplied with the printer are the TrueType screen fonts for 110 font solution and Canon Font Manager for easy management of installed fonts in Microsoft Windows 98 95 and Windows NT version 4 0 A list of typeface samples is provided in Appendix 1 Printer drivers and utilities The printer comes with printer drivers for Microsoft Windows 98 95 and Windows NT...

Page 12: ...ork environment including Canon Ethernet Board EB 52 For details on the network cards supported by the printer contact your local supplier 500 Sheet Paper Feed Unit PF 52 The Canon 500 Sheet Paper Feed Unit is designed for high volume printing and sits underneaththestandardpapercassette Thefeederholds500sheets 80g m2 or21lbs paper and can be adjusted to accept different sizes of paper up to Legal ...

Page 13: ... Easily installed in the printer this increases the amount of memory available for the storage of fonts and macros in the printer RAM DIMM Modules Easily installed in the printer these increase the amount of memory available to the printer ...

Page 14: ...down and collated x Full paper sensor Indicates when the face down tray is full c Face up tray opened Holds approximately 50 printed sheets 80 g m2 or 21 lbs delivered face up v Control panel For printer operation and status display b Duplex unit The optional Canon Duplex Unit DU 52 allows the printer to automatically print on both sides of the paper ...

Page 15: ... PF 52 holds an additional approximately 500 sheets of paper up to Legal in size 80 g m2 or 21 lbs 0 Paper volume status bar Indicates how much paper remains in the paper cassette 1 Multi Purpose tray Holds a variety of print media such as plain paper envelopes labels transparencies and non standard size paper The capacity is approximately 100 sheets of plain paper 80 g m2 or 21 lbs see page 33 2 ...

Page 16: ...uide area and registration roller area should be cleaned periodically with a damp cloth to remove any paper dust collected on the plate or transparent sheet c Transferchargingroller Thisdelicaterollershouldbekeptfreeoffingerprints and oil to prevent print quality deterioration v Serial number This is located inside the printer Refer to this number when calling a service technician ...

Page 17: ...r slot covered For installing the optional Canon Envelope Feeder EF 52 c Envelopefeedergearandconnector covered Forinstallingtheoptional envelope feeder v Extension tray pulled out Supports loading of a variety of print media and sizes b Paper sensor Detects if paper is loaded in the Multi Purpose tray ...

Page 18: ...ts see page 83 c Duplex Unit DU 52 optional This allows the printer to print on both sides of a sheet of paper v 500 Sheet Paper Feed Unit PF 52 optional This increases the paper capacity of the printer by 500 sheets of paper It uses the Canon 500 Sheet Universal Cassette UC 52K which is also available as an option b Power socket Connects to a power source n Parallel interface port ...

Page 19: ... selections warns you about problems and identifies errors Printer control panel buttons Thetableonpage13isashortsummaryofwhatthebuttonsontheprintercontrolpanel do Thefirsttimeyoureadthroughthetableyoumaywanttoactuallypressthebuttons on the printer control panel to see how they operate Your software application program should send all the commands required to print your documents Remember that the...

Page 20: ...can visually check the operation of the printer and print a list of the configuration settings Reset the printer to the factory defaults Print a list of printer resident fonts or permanently downloaded soft fonts Make other print selection your software application does not allow The printer must be off line before you can use buttons other than Go on the printer control panel If an invalid key is...

Page 21: ...tion Flow table at the end of this guide e Item With a menu name displayed press Item to cycle through all the items on a menu and return to the first item To step back through the items in the opposite direction press Shift and Item Depending on what options you have installed some items may not appear See the Menu Operation Flow table at the end of this guide r Value With an item name displayed ...

Page 22: ...erwise you may lose print data The page is printed when all of the data has been processed Off The printer is off line You can now use the printer control panel buttons to view and change settings When off line the printer cannot accept data for printing w Job On Part of a page has been processed and stored in the printer s memory Off There is no data stored in the printer s memory e Alarm On An e...

Page 23: ...ur warranty registration card or you may be asked for the serial number when you call for service or maintenance To find the serial number open the top cover The serial number label consisting of 3 letters followed by 5 numbers is located inside the printer Do not remove the serial number label your service representative will need to examine it before servicing your printer ...

Page 24: ...MEMO 16 ...

Page 25: ... and Printing Process Understanding how paper moves inside the printer will help you to handle paper jams and load paper After a sheet of paper is fed manually or from a cassette it travels to the EP cartridge Toner is attracted onto the paper by means of the laser beam and the paper then moves to the fixing assembly where the toner is fused to the paper Finally the paper is delivered to either th...

Page 26: ... Paper Path and Printing Process Paper path z Face up tray x Face down tray c Envelope feeder option v Multi Purpose tray b Universal paper cassette n 500 sheet paper feed unit option m Duplex unit option ...

Page 27: ...in the correct way as explained below Paper cassette The printed side should be face down with the top of the paper at the front Multi Purpose tray The printed side should be face up and placed as shown below For details on paper feeding see Loading paper in the paper cassette page 28 or Loading the Multi Purpose tray page 35 ...

Page 28: ...aper 98 4 190 mm to 16 34 3 8 Face down 215 9 355 6 mm approx 100 sheets 37 8 71 2 to of 80 g m2 or 21 lbs 81 2 14 including Letter 81 2 11 Legal 81 2 14 A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 B5 ISO 176 250 mm A5 148 210 mm Multi Purpose Tray Letter A4 Approx 50 sheets Face up Transparencies Face down Multi Purpose Tray Letter A4 Approx 40 sheets Face up Labels Face down Multi Pur...

Page 29: ...pped or stapled We do not recommend using paper that is perforated Leave unused paper in its wrapper NevermixdifferenttypesofpaperwhenyouloadthecassetteorMulti Purposetray Beforeyouloadfreshpaper alwayswaituntilthecassetteortrayisempty Toavoid paper jams do not add fresh paper to paper already in the cassette or tray For more details about print media for the Multi Purpose tray and for general inf...

Page 30: ...is DRIVERS WIN9X PCL5E The CD ROM contains the following driver folders Windows 98 and 95 PCL 5e printer driver DRIVERS WIN9X PCL5E Windows NT 4 0 PCL 5e printer driver DRIVERS WINNT40 PCL5E Windows 98 and 95 PCL 6 printer driver DRIVERS WIN9X PCL6 Windows NT 4 0 PCL 6 printer driver DRIVERS WINNT40 PCL6 4 Choose the Setup icon 5 The Printer Installation dialog box appears Follow the instructions ...

Page 31: ...heetPaperFeedUnitPF 52holds letter legal A4 B5 JIS custom or executive size paper See page 189 for size Multi Purpose Tray Permanently attached to the printer the collapsible Multi Purpose tray can be used as an additional paper feed source for standard paper sizes or for envelopes You can also adjust its paper guides to feed a variety of non standard paper sizes or other media such as transparenc...

Page 32: ...f the page letter style Landscape Prints from bottom to top across the length of the page Landscape orientation is convenient for spreadsheets or other printouts that require more width for printing Paper size Below Paper Size click the down arrow to open the drop down list of standard paper sizes Paper source Source Below Paper Source click the down arrow to open the drop down list of paper sourc...

Page 33: ...se options use the online help You may need additional memory to perform duplex printing See the table on page 50 for details of the memory requirements for duplex printing To use online Help 1 Click the Help button 2 Point and click on the feature you need more information about Online Help will display the information about the feature you selected 3 When you are finished click anywhere outside ...

Page 34: ...an hold about 500 sheets of letter legal or A4 size paper Removing the paper cassette 1 Pull out the paper cassette from the printer Changing the paper size for the paper cassette 1 Liftthestopperinthecenterofthepapersizerearguideslightly andslideittothemark indicating the desired paper size A4 LTR LGL Standard paper cassette Rear alignment Letter Legal A4 size paper ...

Page 35: ...outfromtheedgeofcassetteinwards q and slide the stopper downwards to lock the guides in position w To select Letter and Legal size slide the stopper upq and push the paper size side guides outwards w Loading paper in the paper cassette 1 Place a stack of paper in the paper cassette with the print side facing down Insert the stack of paper so that it fits neatly into the back of the paper cassette ...

Page 36: ...he paper size guide clips Then press the stack down once more to make sure it is below the paper limit marks on the side of the paper cassette and the paper size guide hook at the back of the cassette 3 Press the paper stack down to make sure it has a clearance of approximately 1 mm 0 04 in from the paper size rear guide hook ...

Page 37: ... paper is being fed etc The vibration caused by doing so especially when loaded to full capacity will cause the image to move and adversely affect the quality of the printout The paper volume status bar shows how much paper remains Paper volume status bar 4 Reinsertthecassetteintotheprinter alignthecassettewiththerailsontheprinter then lift slightly to insert the cassette Slide it all the way into...

Page 38: ...job with your software application For details refer to your software application user s guide If you do not take care to stop the flow of data from the host computer the printer will continue to print out any data it receives after READY has appeared 2 Press Go to take the printer off line 3 Press Menu until you see RESET MENU Press Item and then Value to select RESET PRINTER or RESET MENU and pr...

Page 39: ...ay is open or closed Face down tray To select face down delivery make sure the face up tray is closed Printed paper is delivered face down to the printer s top tray and is stacked in order When printing transparencies it is recommended that you select face down delivery If the extension of the face up tray is extended be sure to push it back into the tray before closing Select face down delivery w...

Page 40: ...nd of the extension tray tab and pull it out until it is fully extended The extension tray must be extended when printing on Legal size paper or envelopes Select face up delivery for manual duplex printing see page 48 Make sure that the face up tray is closed when automatic duplex printing with the optional duplex unit is selected The message CLOSE FACE UP TRAY will appear in the display panel if ...

Page 41: ...he following paper in the tray Moist paper Paper that is wavy curled or damaged Folded clipped or stapled paper Paper with cut outs or perforations not recommended Paper containing materials that melt vaporize offset discolor or emit dangerous fumes at a temperature of 190 C 374 F or higher Avoid pressing or applying excessive force on the tray as this may cause damage The paper stack must not exc...

Page 42: ...r stack bends Do not set the paper guides too loose so that the paper stack is not evenly aligned Do not set the paper guides too loose so as to leave room between the guides and the paper Do not place the paper into the tray at an angle Do not set the paper so that the rear edge is at an angle ...

Page 43: ...rom the Multi Purpose Tray Loading the Multi Purpose tray 1 Pull the tray out using the handle on the panel 2 Pull out the extension tray with the center grip 3 Align the stack of paper by tapping it on a flat surface ...

Page 44: ...nt of the printer Please note the following points when loading small size paper in the tray If the paper is not loaded correctly the paper will not be detected by the printer and a message will appear asking you to load paper in the tray Make sure that the paper guides are set correctly Makesurethatthepaperisloadedcorrectlyandthattheleadingedgeisfully inserted into the printer Make sure that the ...

Page 45: ... be changed to as follows 2 Press Menu to display the first menu name in the top line 3 Press Menu until you see FEEDER MENU in the top line 4 Press Item The following message will appear in the bottom line Another message CASSETTE2 will appear if the optional 500 Sheet Paper Feed Unit PF 52 is installed 5 Press Value until you see MPT 6 Press Enter Printing from the Multi Purpose Tray PAUSED FEED...

Page 46: ...et of letterhead with the print side face up and the top of the page inserted into the printer 12 Start to print with the software application The printer will take the first sheet from the tray and will automatically feed remaining sheets from the standard paper cassette 13 Close the tray For frequent printing of letters you may want to leave the printer in this setting The printer will always ch...

Page 47: ...nel If you are running your software application under Microsoft Windows you can set the printer for manual feed from the printer driver supplied with your printer 1 Press Go to take the printer off line At this time make sure the On Line indicator is off The READY message will be changed as follows 2 Press Menu to display the first menu name in the top line 3 Press Menu until you see FEEDER MENU ...

Page 48: ...or the tray because the tray has no paper size sensor 7 Press Item until you see MPTSIZE in the bottom line 8 Press Value until you see the paper size you want to select Then press Enter 9 Press Go to put the printer back on line FEEDER MENU MANUAL ON FEEDER MENU MPTSIZE LETTER FEEDER MENU MPTSIZE LEGAL ...

Page 49: ...media in the tray 6 Press Go to print the page 7 If you are printing more than one page you will be prompted to load the next sheet Load the sheet and press Go to continue printing Load the same size paper in the tray as is specified in the MPTSIZE setting However if you send a print job specifying a different paper size to the MPTSIZE setting you must ensure the required paper size is loaded in t...

Page 50: ...with peel off strips Don t use envelopes with any type of treated surface or lettering that might melt discolor or degrade at a high temperature of 190 C 374 F To avoid paper jams use only envelopes of the same size and follow the simple procedure described below before loading a stack of envelopes into the tray 1 Fan the stack of envelopes to make sure none of the envelopes are stuck together 2 P...

Page 51: ... stiffness Check all corners If the corners are curled straighten them Be sure to flatten out the leading edges of the envelopes if they are curled downwards Otherwise a paper jam may occur 4 Correct any dog eared corners then align the edges of the stack of envelopes by tapping them on a flat surface ...

Page 52: ...u must load the envelopes with the flap underneath and to the left hand side when facing the tray Ensure the paper guides are set to the size of the envelope Paper jams or misfeed may occur if they are too loose or too tight Ensure the envelopes are not placed at an angle When you print on envelopes you must use the landscape orientation Do not pull out the extension tray when loading envelopes in...

Page 53: ...eptable The flap of each envelope should be separate not overlapping the edges of any of the other envelopes in the stack Not Acceptable If the flap of any of the envelopes overlap the edges of any of the other envelopes in the stack like those in the examples below paper jams or misfeeds will occur top flap and other flaps overlapping the envelopes underneath top flap overlaps the envelopes under...

Page 54: ...ss Item until you see ORIENTATION in the top line 4 To select landscape orientation press Value until you see ORIENTATION LANDSCAPE in the bottom line and press Enter 5 Press Menu until you see FEEDER MENU in the top line 6 Press Item The message FEED XXXXXX will appear in the bottom line 7 Press Value until you see MPT displayed Press Enter to select it 8 Because the tray does not have a paper si...

Page 55: ...recommend using Canon s transparencies For details contact your local supplier Follow these steps to load transparencies 1 Before loading fan a stack of transparencies then tap them on a flat surface to align the edges When handling transparencies always hold the edges to avoid touching the print area Printing Envelopes with the Multi Purpose Tray ...

Page 56: ...cy as soon as it is delivered into the face up tray This will prevent curling and paper jams It is recommended that you select face down delivery to print transparencies Manual duplex printing Manual duplex printing is possible using the Multi Purpose tray which accepts paper sizes from 98 4 190 mm to 215 9 355 6 mm 37 8 71 2 inches to 81 2 14 inches for 60 to 128 g m2 16 to 34 lbs paper However p...

Page 57: ...ling However if the paper does curl be sure to flatten it to avoid printing problems 3 Placetheprintedpaperonthetraywiththeprintedsideface downandtheleadingedge going into the printer first Then print Curling on the leading edge of the printed paper may cause the paper to wrinkle misprint or jam Be sure to flatten it before duplex printing Ensure the stack of paper does not exceed the limit mark D...

Page 58: ...d print quality of some documents With more memory the printer can handle more complex documents without having to use compression The table below lists the minimum amount of total memory required for duplex printing to operate effectively For example the printer has 4 MB of standard memory so for the 8 MB listed in the table below you need an additional 4 MB of memory For detailsaboutinstallingad...

Page 59: ...n and binding method settings Refer to the samples and table below The diagram below shows long edge binding for portrait and landscape orientation Long edge binding q Portrait w Landscape Back of the page Front of the next page Back of the page Front of the next page The diagram below shows short edge binding for portrait and landscape orientation Short edge binding e Portrait r Landscape Back of...

Page 60: ... you see ORIENTATION in the top line 4 Press Value to select PORTRAIT or LANDSCAPE in the bottom line Press Enter 5 Press Menu until you see FEEDER MENU in the top line 6 Press Item until you see the duplex printing item in the bottom line If DUPLEX does not appear in the menu this means the Duplex Unit DU 52 is not installed correctly For details refer to the Getting Started Guide for installatio...

Page 61: ... the printed letterhead side will print first in duplex printing 1 Open the tray 2 Load a sheet of letterhead into the tray with the print side letterhead face up and placed as shown To load a sheet of letterhead in a paper cassette place the letterhead paper print side face down as shown below Duplex Printing ...

Page 62: ...54 MEMO ...

Page 63: ...er on a range of settings called defaults stored in the printer s memory are enabled Default settings are configured at the factory before shipping When you unpack the printer and set it up it is ready for operation using the factory defaults You can change these factory defaults to suit your own needs so they are enabled every time you turn the printer on Howyouusetheprinterdependsonhowmanybuilt ...

Page 64: ...y and display the next menu title Press Menu repeatedly to cycle through the menu names until you see the menu you want to use Press Shift and Menu repeatedly to step backward through the menu names Item With the title of the menu you want to open on the display press Item to display the first item in the menu Press Item repeatedly to cycle through all the item names Press Shift and Item repeatedl...

Page 65: ... to familiarize yourself with how to use the printer control panel buttons to view or change menu settings The example below shows you how to view or change the density setting 1 Check the printer control panel to ensure the Job indicator is off 2 Press Go to take the printer off line The On Line indicator goes off and PAUSED is displayed in the top line 3 Press Menu PCL MENU is displayed in the t...

Page 66: ...without making any changes press Item or If you want to return to the menu level without making any changes press Menu or If you want to go back on line without making any changes press Go Using the Menu Operation Flow at the back of this manual as a reference take a few minutes to look at some of the other menus items and values Some menus and items will not be displayed until the corresponding o...

Page 67: ...eption of the page count value Resetting the printer or menus Follow this procedure to do a printer or menu reset 1 Press Go to take the printer off line At this time make sure the On Line indicator is off The READY message will change to PAUSED 2 Press Menu PCL MENU is displayed in the top line 3 Press Menu until you see RESET MENU 4 Press Item until you see RESET XXXX 5 Press Value to display PR...

Page 68: ...ory defaults execute a cold reset Only the page count is unaffected by a cold reset If the printer is set up in a shared environment do not execute a cold reset unless absolutely necessary Only perform the cold reset under the super vision of the system administrator A cold reset must be performed if any options are installed on the printer This includes printing options such as the Canon Duplex U...

Page 69: ...The default settings appear to the right of the equal sign in the display with the item name and are explained first in the lists of values All the items and values are explained However several of these menus and items are hardware dependent They won t be available until the corresponding option is installed Details of the items and values that appear in the PS menu only appear after the optional...

Page 70: ...ize paper at this resolution 1200 1200 x 1200 dpi This setting is recommended for graphics and fonts designed for 1200 dpi The printer prints 8 5 ppm using letter size paper and 8 ppm using A4 size paper at this resolution The 600 and 1200 resolutions available in the printer control panel menu are represented by Standard 600 dpi and Standard 1200 dpi in the PCL6 printer driver You can use the Enh...

Page 71: ...nd hold down Shift and Value PAGE SIZE sets the size of the image the printer creates in the memory The software application determines the image size If the print job does not specify the image size then PAGESIZE in the PCL menu will be used A4 210 297 mm LETTER 8 1 2 11 in LEGAL 8 1 2 14 in A5 148 210 mm EXEC 7 1 4 10 1 2 in COM10 4 1 8 9 1 2 in envelope MONARCH 3 7 8 9 1 2 in envelope C5 162 22...

Page 72: ...rmines the number of lines of text printed on one page Change this setting only if you have a software application that does not allow you to set the page length lines per page or lines per inch 64 Sets 64 lines of text This is for A4 210 297mm paper 60 Sets 60 lines of text This is for Letter 8 1 2 11 in paper 5 to 128 The number of lines per page you choose will depend on your default font selec...

Page 73: ...st column in the list see page 99 You must select FNTSRC font source before FONTNUM will appear If the currently selected font does not support the orientation or symbol set you ve selected the printer control panel font selection returns to the 000 factory default setting 0 Courier is selected unless you change the setting 1 999 To increase the number press Value You can quickly scroll through th...

Page 74: ...racters per inch 10 00 The selected pitch is 10 characters per inch 0 44 to 99 99 To increase the number in increments of 0 01 press Value To quicklyscrollthroughthenumbersinincrementsof1 00 pressand hold down Value To decrease the number in decrements of 0 01 press Shift and Value or press and hold Shift and Value to quickly scroll backwards in decrements of 1 00 PITCH is only displayed when the ...

Page 75: ...ted on a single line of A4 paper This feature only applys to A4 paper When this feature is set to ON the right and left margins narrow to about 3mm 1 8 inch OFF Up to seventy eight 10 pitch characters can be printed on one line ON Up to eighty 10 pitch characters can be printed on one line A4 LTR OVERRIDE changes LTR letter size requests from the printer driver to A4 size or vice versa Either A4 o...

Page 76: ...ected is not loaded the printer will display a message to tell you which tray to load the required paper size into CASSETTE2 Sets the optional 500 Sheet Paper Feed Unit PF 52 as the paper feed source This item only appears when the optional 500 Sheet Paper Feed Unit PF 52 is installed CASSETTE1 Sets the standard 500 sheet cassette as the paper feed source MPT Sets the Multi Purpose tray as the pap...

Page 77: ...y OFF The printer displays an error message and asks you to load the correct paper in the tray MANUAL sets feeding to manual from the Multi Purpose tray one sheet at a time OFF Leave manual feed off unless you intend to use the tray as a manual feed station ON The printer displays a message and prompts you to load the correct paper size manually Press Go to print the page If more than one page is ...

Page 78: ...MONARCH 3 7 8 7 1 2 in envelope B5 ISO 176 250 mm envelope DUPLEX allows you to set the printer for duplex two sided printing or simplex single sided printing This item only appears if you have installed the optional Duplex Unit DU 52 OFF The printer is set to simplex single sided printing ON The printer is set to duplex two sided printing You may need additional memory to perform duplex printing ...

Page 79: ...e optional Duplex Unit DU 52 and the DUPLEX feature is set to ON LONG Pagesareprintedtobejoinedalongthelengthofthesheetofpaper The orientation can be portrait or landscape see page 51 SHORT Pages are printed to be joined along the width of the sheet of paper The orientation can be portrait or landscape see page 51 FEEDER MENU BINDING LONG The Standard Printing Environment Settings ...

Page 80: ...in You may want to use this setting to conserve memory ON The printer reserves enough memory to hold the data for the page that jams and automatically reprints the page that jammed With this setting printing speed is slightly slower Use this setting if there is sufficient memory available AUTOCONT automatic continue determines how the printer reacts to errors If the printer is part of a network or...

Page 81: ...fts The economy mode is similar to the draft mode found on some dot matrix printers OFF The printer uses a normal amount of toner for printing ON Theprinteruseslesstonerforprintingandtheprintedpageappears much lighter When printing at high resolution with Economy Mode set to ON fading may occur on the printed pages especially with halftone images or the print may not be visible in some cases If th...

Page 82: ...and menu operation These messages are only displayed if you have installed the optional Flash ROM Module FR5 in the printer Formatting or reformatting the Flash ROM Module FR5 will erase any fonts or macros that were pre installed or have been stored on the module FORMAT FLASH Confirms the formatting of the Flash ROM module IGNORE FLASH Cancels the Format Flash operation REALLY FORMAT This actuall...

Page 83: ...s been installed Press Go to take the printer off line Press Menu to display the first menu name PCL SAVE turns context saving on and off for the PCL personality OFF ContextsavingisnotperformedforPCL Aftertheprinterswitches to the PostScript personality the PCL resources are lost ON Context saving is performed for PCL The PCL resources remain in the memory after the printer switches to the PostScr...

Page 84: ...PostScript 3 After the printer switches to the PCL personality the PostScript resources are lost ON Context saving is performed for PostScript The PostScript re sources remain in the memory after the printer switches to the PCL personality for a PCL print job MEMCONFIG MENU PS3 SAVE OFF The Standard Printing Environment Settings ...

Page 85: ...is feature sets the personality only for printer streams received on the parallel port AUTO The printer samples the print stream on the parallel port and automatically switches to the personality required to print the job PCL The parallel port is dedicated to the PCL personality and will print only PCL data and will not switch to the PostScript personality if a PostScript print stream is received ...

Page 86: ...utput timeout is the amount of time measured in seconds that the printer waits for more data before it ends a print job If data from other ports frequently arrives during a print job increase the setting This timeout setting is for the parallel interface only 15 The timeout is set for 15 sec 5 to 3000 To increase the number press Value to quickly scroll to a higher number in increments of 10 press...

Page 87: ...nd the other is for Adobe PostScript 3 PCL is the standard personality of your printer The personality feature is not available until you have installed the A5 module for Adobe PostScript 3 This feature sets the personality only for print streams received on the optional interface port You can also set personality switching for the parallel port see page 77 AUTO The printer samples the print strea...

Page 88: ...f a print job increase the setting This timeout setting is for the optional interface port only You can also set the timeout for the parallel interface see page 78 15 The timeout is set for 15 sec 5 to 3000 To increase the number press Value to quickly scroll to a higher number in increments of 10 press and hold down Value To decrease the number press Shift and Value to quickly scroll back to a lo...

Page 89: ...CL and the other is for Adobe PostScript 3 PCL is the standard personality of your printer The personality feature is not available until you have installed the A5 module for Adobe PostScript 3 This feature sets the personality only for print streams received on the optional interface port You can also set personality switching for the parallel port see page 77 AUTO The printer samples the print s...

Page 90: ...f a print job increase the setting This timeout setting is for the optional interface port only You can also set the timeout for the parallel interface see page 78 15 The timeout is set for 15 sec 5 to 3000 To increase the number press Value to quickly scroll to a higher number in increments of 10 press and hold down Value To decrease the number press Shift and Value to quickly scroll back to a lo...

Page 91: ...NT Displays the total number of pages printed See the follow ing page for details on showing the page count The page count is also shown on the TEST PRINT see page 95 TEST PRINT Prints the Test Print and lists the printing environment settings Also displays graphic and text printing capabili ties see page 95 PRINT PS FONTS Available only after the A5 module for Adobe PostScript 3 has been installe...

Page 92: ...nter consult your local supplier CLEANING PAGE Prints the Cleaning Page used to clean the fixing assembly see page 161 Displaying the Page Count Follow the procedure below to display the page count information 1 Press Go to take the printer off line 2 Press Menu until you see TEST MENU 3 Press Item to display SHOW PAGE COUNT 4 Press Enter to display the total page count for the printer For example...

Page 93: ...ry MEMCONFIG may not appear even after the A5 module has been installed Press Go to take the printer off line Press Menu to display the first menu name LANG language allowsyoutoselectthedefaultlanguagesettingusedforthedisplay messages on the printer control panel The following languages are available ENGLISH DANISH DUTCH FINNISH FRENCH GERMAN ITALIAN NORWEGIAN PORTUGUESE SPANISH SWEDISH LANGUAGE M...

Page 94: ...ay not appear even after the A5 module has been installed Press Go to take the printer off line Press Menu to display the first menu name RESET MENU PRINTER clears the memory of most settings and restores the default values PRINTER Clears memory of all fonts macro or page information MENU Clears memory of all fonts macro or page information and restores most of the menus to their factory defaults ...

Page 95: ...low this procedure to turn the economy mode on and off 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see CONFIG MENU in the top line 3 To open the configuration menu and display the first item JAMRECOVERY OFF in the bottom line press Item 4 Press Item until you see ECONOMY MODE OFF 5 Press Value to change the di...

Page 96: ...D will appear in the display 2 Press Menu until you see CONFIG MENU in the top line 3 Press Item until you see DENSITY 7 in the bottom line 4 For darker print press Value to select a higher number The higher the number the darker the print density For lighter print press and hold downShift and press Value to select a lower number Press Enter to choose the setting 5 Press Go to put the printer back...

Page 97: ...r printer is set to switch automatically to PCL or PostScript job processing based on the content of the print job If the print job is in the PCL language the printer uses the PCL personality to do the print job If the print job is in the PostScript language the printer uses the PostScript personality to do the print job A PCL system without the PostScript option or if the printer is dedicated to ...

Page 98: ...ED will appear in the display 2 Press Menu until you see PARALLEL MENU in the top line 3 Press Item PERSONALITY AUTO will appear in the bottom line 4 Press Value to select the personality you want to dedicate to the parallel port and press Enter Choose PERSONALITY PS for Postscript or choose PERSONALITY PCL for regular printing 5 Press Go to put the printer back on line Printer Personality Switchi...

Page 99: ...when the printer has to switch personalities it has to delete the downloaded resources for the current personality before it can start the new print job with the new personality With this context saving feature you have theoptionofkeepingalldownloadedresourcesinmemoryforbothpersonalities even when the other personality is not currently being used to process a print job Keep these important points ...

Page 100: ...200 dpi printing quickly and efficiently Your printer should be able to handle most text and graphics printing at 1200 dpi without extra memory Remember that context saving and duplex printing both require additional memory Thetablebelowliststheminimumamountoftotalmemoryrequiredforcontextsaving both for simplex one sided and duplex two sided printing The printer comes with 4 MB of standard memory ...

Page 101: ...re below to turn on context saving for one or both personalities 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see MEMCONFIG MENU in the top line 3 Press Item PCL SAVE OFF will appear in the bottom line 4 To turn on context saving for PCL press Value to display PCL SAVE ON and press Enter or If you want to leave...

Page 102: ...rmation such as the amount of memory in the printer RAM size total page count for the printer version and revision numbers etc Follow this procedure to start a Test Print for the current personality 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see TEST MENU in the top line 3 Press Item until you see TEST PRINT ...

Page 103: ...95 4 Printing a Test Print Test print sample q e r y t u i 1 0 2 o w ...

Page 104: ...FIG MENU unless a minimum of 8 MB of additional memory is installed see page 75 y PARALLEL MENU Displays the parallel interface settings as determined by the PARALLEL MENU see page 77 If the optional PostScript module is installed you will see the setting for automatic personality switching on the parallel port u TEST MENU Displays the test menu settings as determined by the TEST MENU item see pag...

Page 105: ...e the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu until you see TEST MENU in the top line 3 Press Item until you see CONTINUOUS TEST in the bottom line 4 Press Enter to start the continuous print 5 To stop the continuous print press and hold down Shift and press Enter 6 Press Go to put the printer back on line ...

Page 106: ...ld go off PAUSED will appear in the display 2 Press Menu repeatedly until you see TEST MENU in the top line 3 Press Item to open the menu and display the first item in the bottom line 4 To print the PCL Font List press Item repeatedly until you see PRINT PCL FONTS 5 Press Enter to start printing the font list After the font list prints press Go to put the printer back on line ...

Page 107: ...99 4 Printing the Font Lists PCL font list sample q w e r t y u i o 0 1 ...

Page 108: ...nch from the top of the capital letters to the tail of the letter y u Style Upright straight characters or italic slanted characters i Stroke Weight The stroke weight of the characters in the font o Name of Typeface The typeface name 0 Default Orient The orientation of the print Default orientation for all fonts is portrait 1 Print sample and Escape Sequence Sample font print and the PCL commands ...

Page 109: ...monstration page The PCL Demonstration Page PRINT PCL DEMO in the TEST MENU is provided to illustrate your printer s features and print quality when the printer is using the PCL personality Printing the Font Lists ...

Page 110: ...102 MEMO ...

Page 111: ...cludes the Adobe PostScript 3 software For a complete description of other menus and items see Chapter 3 Here are a few important points you should keep in mind about using the printer for PostScript printing The PostScript personality supports 136 PostScript fonts For a list of samples refer to Appendix 1 see page 163 ...

Page 112: ...items from the shaded menus in the chart 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in the top line 3 Press Menu to display each of the menus listed below to check their settings Refer to the Menu Operation Flow chart at the end of this manual for details of the menu items The PS...

Page 113: ...the printer will select the PostScript personality for a print stream that contains PostScript data Dedicating the printer to the PostScript language Follow the procedure below to dedicate your printer to the PostScript personality 1 Press Go to take the printer off line The On Line indicator should go off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in th...

Page 114: ...ptional A5 module and tested the PostScript personality you can use the enabled menus and menu items to set up your PostScript Printing Environment PleaserememberthattheMEMCONFIGMENUwillnotbedisplayeduntil at least 16 MB of additional memory is installed More About Using PostScript ...

Page 115: ...inute ppm using letter size paper and 16 ppm using A4 size paper at this resolution 1200 1200 x 1200 dpi This setting is recommended for graphics and fonts designed for 1200 dpi The printer prints 8 5 ppm using letter size paper and 8 ppm using A4 size paper at this resolution The 600 and 1200 resolutions available in the printer control panel menu arerepresentedbyStandard600dpiandStandard1200dpii...

Page 116: ...umber in decrements of 10 press and hold down Shift and Value PRINT ERRS print errors turns on the error report feature so the printer prints an error report every time one occurs OFF A print error status report is not printed ON A print error status report is printed Because no error messages are displayed on the printer control panel during PostScript print ing you may want to turn this feature ...

Page 117: ...uld go off PAUSED will appear in the display 2 Press Menu to display the first menu name PCL MENU in the top line 3 Press Menu to display TEST MENU in the top line 4 Press Item repeatedly until you see the selection you want to print in the bottom line PRINT PS DEMO For details of the PostScript environment and availabe memory or PRINT PS FONTS For a list of PostScript fonts available for printing...

Page 118: ...110 More About Using PostScript Demo print start page t r e w q ...

Page 119: ...ion Shows the current settings for the parallel interface e Total RAM and ROM The amount of total RAM and ROM available including the 4 MB of standard on board RAM supplied r Printing environment Lists the important features of the printing environment and their current settings t Name of fonts available Lists the names of the fonts available for printing ...

Page 120: ...112 More About Using PostScript PS font list ...

Page 121: ...rinted images To avoid degradation in the quality of printed images ensure you have enough memory in the printer For details about memory requirements see Chapter 4 Do not turn on the Level 1 Compatible option on the driver menu This printer will not work properly on PostScript created with this option Avoid using commands with paper size compatibility operators such as A4 letter etc These operato...

Page 122: ...114 MEMO ...

Page 123: ...r 6 Maintenance This chapter shows you how to perform the following important tasks Handling storing and replacing toner cartridges Cleaning the transfer guide area Daily cleaning of the printer s exterior surface ...

Page 124: ...tridge before the expiration date printed on the carton Storing toner cartridges Follow these simple guidelines when you choose a location for storing a toner cartridge Store the toner cartridge in its protective bag Do not open the bag until you are ready to install the new toner cartridge in the printer Never store a toner cartridge at high temperature or humidity nor where the temperature or hu...

Page 125: ...tridgeonendorturnitupsidedown C Always hold the toner cartridge as shown D Never hold the toner cartridge with your thumb or fingers touching the roller inside the cartridge E Keep the toner cartridge away from your computer screen disk drives and disks the magnets in the toner cartridge can erase valuable data F Before you transport the printer over any distance remove the toner cartridge from th...

Page 126: ...r cartridge When the toner supply in a cartridge is nearly exhausted you will see white streaks or faded areas in the printed text and the printer will display the message TONER LOW Before replacing the toner cartridge You can use the following simple procedure to extend the life of the cartridge 1 Remove the toner cartridge from the printer 2 Hold the cartridge at both ends and then tilt it slowl...

Page 127: ...nter condensationmayforminsidethecartridge and cause degradation of print quality Before you install the cartridge check the expiration date printed on the box Old toner cartridges can cause poor print quality Always use a cartridge before its expiration date We recommend that you clean the fixing assembly with the Cleaning Page see pages 161 to 162 and clean the transfer guide area see pages 125 ...

Page 128: ...rtridge Toner residue inside the cartridge is flammable 4 Remove the new toner cartridge from its protective bag Save the protective bag You may need it later if you have to remove the toner cartridge from the printer The toner cartridge is sensitive to light If the toner cartridge is removed for maintenance or to move the printer it should be wrapped in the original protective bag or a thick clot...

Page 129: ...e the cartridge it can cause streaking or fading on the printed page 6 Place the toner cartridge on a flat stable surface 7 Holding the cartridge in place with one hand use the other hand to snap the tab on the end of the toner cartridge towards the back of the cartridge to release it Replacing a Toner Cartridge ...

Page 130: ...an upwards or downwards angle If the tab breaks off the tape pull the tape out by pulling on the end of the tape where the tab was originally attached CAUTION If you get loose toner powder on your hands or clothing wash it off with cold water 9 Hold the cartridge so the arrow printed on the cartridge is pointing forwards toward the printer Gently slide the toner cartridge into the printer as far a...

Page 131: ...rly positioned inside the printer Every time you replace a toner cartridge we recommend you also clean the transfer guide area with a soft clean cloth see pages 125 to 126 11 Turn the printer on using the power switch ON position 12 Wait a few moments for the printer to warm up When you see the READY display toner cartridge installation is complete If any other message appears refer to the Message...

Page 132: ...with a soft dry cloth CAUTION To prevent personal injury or damage as a result of fire explosion or electrical short circuit never use flammable volatile liquids such as alcohol benzene thinner acetoneorotherorganicbasesolventstoclean the printer Follow these simple precautions to avoid damaging the printer during cleaning Use only a mild detergent cleaner to clean the outer surface of the printer...

Page 133: ...er q and remove the EP 52 cartridge w Store the cartridge in its original protective bag to avoid exposure to light 3 To protect the toner cartridge from exposure to light place it in the original protective bag or wrap it in a thick cloth 4 Using a soft clean cloth wipe any paper dust off the black plate of the transfer guide Cleaning the Printer ...

Page 134: ... transfer guide back to its full extent q then wipe the silver metal strip w with cloth Then gently guide the transfer guide back to its original position Transfer charging roller To avoid deterioration in print quality never touch the transfer charging roller when you clean the metal strip 7 Replace the toner cartridge in the printer 8 Close the top cover and turn the printer on Cleaning the Prin...

Page 135: ...neral description of printing problems and solutions You may not see a message every time a problem occurs For more details about error and warning messages refer to the Messages Table page 134 If your printer s automatic continue feature is turned on the printer skips errors automatically The error message will not be displayed see page 140 If you experience problems turn the automatic continue f...

Page 136: ...ou have specified a font that is not available Print a PCL or PS Font List and see if the font you specified is available see page 99 or 109 Indicators Indicators off and display blank Power switch is not turned on Check the power switch to ensure the printer is turned on or Power cord is not attached Check the power cord and be sure it is connected at both ends or No power at the power source Che...

Page 137: ... cartridge when it runs out of toner Printing garbled Unexpected letters and symbols printed on the page text 1 The operating mode setting may be incorrect Be sure the PERSONALITY item on the PARALLEL MENU is set to AUTO or the correct personality PCL or PS if the printer is dedicated to one personality or The printer selection you made when you set up or installed your software application was in...

Page 138: ...e printer terminates the job then the printer receives the data as a new job and starts printing on new pages What was originally formatted to print on one page has been broken up into two or more pages You may have to increase the I O TIMEOUT setting or disable it in the PARALLEL MENU see page 77 Printing resolution Printer not printing at 1200 dpi The printer does not have sufficient memory to r...

Page 139: ...s helps maintain optimum performance from feed errors the printer To check the number of pages that have been printed use the Menu button to display SHOW PAGE COUNT in the printer control panel see page 84 Is acceptable paper being used Always use paper that is acceptable for this printer See Print Media Specifications on pages 189 to 197 for detailed information on the paper acceptable for the pr...

Page 140: ...e below 1 As soon as a service message appears turn the printer off and wait for a few moments 2 Turn the printer on again and check the display to see if the printer returns to normal If you see the READY message the printer has returned to normal status and you can continue to use the printer If the service message still appears make a note of the error numbers turn the printer off and unplug po...

Page 141: ...iquid has accidentally been spilt on the printer If the printer has been exposed to water If the printer is not operating normally and is making odd noises emitting smoke or smells hot CAUTION Never attempt to service the printer yourself except as explained in this guide There are no user serviceable parts inside the printer Adjust only those controls that are covered in these operating instructi...

Page 142: ...een formatted using the FORMAT FLASH item The printer will restart No action required FLASH The optional Flash ROM is being formatted FORMATTING No action required 5F 50 ERROR A fuser overheating error CALL FOR SERVICE Turn the printer off wait 15 minutes and then turn the printer back on If this error persists turn the printer off unplug power cord from the wall and call for service 5F 52 ERROR A...

Page 143: ...e MEMCONFIG MENU have been adjusted automatically by the printer operating system This message is displayed when the printer has been turned on with the context saving feature enabled However due to manual changes to the printer control panel there is not enough memory to support the setup Press Go to continue operation You have pressed Go to go on line after adjusting the context saving feature T...

Page 144: ...n paper size The specified paper source must be loaded with the requested paper size To continue the print job you may have to press Go If a paper source runs out of paper during printing reloading the paper source will allow the printer to continue printing For manual feed you need to press Go to continue printing Load the Multi Purpose tray with the specified paper You must press Go to continue ...

Page 145: ...INTER is selected in the RESET MENU No action required No toner cartridge is installed in the printer or the toner cartridge is not installed correctly Replace the toner cartridge or if a toner cartridge is installed remove it and insert it again Ensure the toner cartridge is positioned correctly OPTION RAM ERROR This is an error caused by a RAM DIMM installed in the printer An optional RAM has fa...

Page 146: ...enabled in the current function is pressed Press the correct key to complete the current function see page 12 WARMING UP The printer is warming up Wait until the printer has warmed up and displays READY The top output bin is full Remove the paper from the top tray I O INITIALIZING This massage is displayed when one of the network cards is establishing a connection to the network No action required...

Page 147: ...ess Value to format the Flash ROM Select press Shift and Value to cancel the operation This message appears asking you to confirm that you want to format the optional Flash ROM if FORMAT FLASH is selected in the message above Select press Value to begin formatting the Flash ROM Select press Shift and Value to cancel the operation Load the Multi Purpose tray with the Cleaning Page generated by the ...

Page 148: ...rrors automatically Followthisproceduretosettheprintertoskipminorerrormessagesandautomatically resume operation With the automatic continue feature on when a minor error occurs the printer will display the message pause for 10 seconds and automatically resumes normal operation This feature only works with minor errors Errors that can be skipped are marked in the Messages Table see page 134 1 Press...

Page 149: ...tions CAUTION The fixing assembly and delivery areas may be hot Wait until the printerhascompletelycooleddowntoavoidpersonalinjury Donot try to touch them while they are hot If the fixing assembly is very hot when clearing paper jams near the fixing assembly for example when printing a large number of prints turn off the printer Wait until the fixing assembly has cooled down before clearing the pa...

Page 150: ... up tray area 143 x Face down tray area 144 c Imaging area 145 v Optional envelope feeder area if installed 147 b Multi Purpose tray area 149 n Paper cassette area 150 m Optional 500 sheet paper feed unit area if installed 152 Optional duplex unit area if installed 153 Paper jams can occur in more than one location at a time so ensure all locations indicated in the illustration are checked ...

Page 151: ...enough memory to hold data for a page that jams and automatically resumes printing the jammed page again With this setting printing speed is slightly slower Use this setting if you have sufficient memory available Jam recovery can be set for PCL and PS personalities z z z z z Face up tray area Gently pull out any jammed paper as shown If the jammed paper cannot be easily removed do not force it Th...

Page 152: ...removed do not force it This can happen when the trailing edge of the paper is still within the paper feed area The pressure from the pressure roller must be released before the removing the paper To do this open the top cover and follow the instructions see page 146 toholdthegreenleverandflipthetransferguideup Then tryremoving the jammed paper from this area After removing the paper gently guide ...

Page 153: ...is still within the paper feed area The pressure from the pressure roller must be released before removing the paper To do this open the top cover and follow the instructions see page 146 toholdthegreenleverandflipthetransferguideup Then tryremoving the jammed paper from this area After removing the paper gently guide the transfer guide back to its original position c Imaging area 1 Open the top c...

Page 154: ... by holding the green lever Never let it jump back by releasing the lever When removing the jammed paper be careful not to touch the transfer chargingroller Iftherollerbecomesdirty theprintqualitywilldeteriorate 3 If you cannot reach the paper first open the tray q and remove the envelope feeder slot cover w from the printer if attached Then pull out the jammed paper r holding its leading edge whi...

Page 155: ...e feeder ensure the power is switched off If the optional envelope feeder is installed check the envelope feeder area 1 Remove any envelopes from the envelope feeder Lower the envelope pressure plate q and lift back in the extension tray w 2 Press and hold the release button then grasp the feeder by its sides q Gently remove the envelope feeder from the printer w Pressing the release button ...

Page 156: ...e printer Gently slide the feeder into the slot as far as it will go If the jammed envelope is still within the paper feed area inside the printer donotforceit Alwaysreleasethetransferguide qinsidetheprinterbefore removing the envelope w After removing the envelope gently guide the transfer guide back to its original position Clearing Paper Jams Holding the green lever ...

Page 157: ...er to clear the jam slowly pull the jammed paper out from the front as shown in the figure Do not pull the jammed paper upwards when removing it from the printer This could damage the paper sensor If the paper does not come out easily do not attempt to force it Follow the instructions from step 2 of the Paper Cassette Area description to remove the jammed paper see page 150 ...

Page 158: ...t If you can see the edge of the paper Locate the jammed paper inside the printer and gently pull it out Ifthepaperdoesnotcomeouteasilyoryoucannotgrasptheedgeofthepaper easily do not force it Always release the transfer guide inside the printer before removing the paper see page 151 After removing the paper gently guide the transfer guide back to its original position ...

Page 159: ...ver and flip the transfer guide up q then slowly pull the paper out from below w The spring for the transfer guide is strong Always guide the transfer guide slowly back to its original position by holding the green lever Never let it jump back by releasing the lever When removing the jammed paper be careful not to touch the transfer chargingroller Iftherollerbecomesdirty theprintqualitywilldeterio...

Page 160: ...the edge of the paper Hold the green lever and flip the transfer guide up q then slowly pull the paper out from below w Transfer charging roller Holding the green lever The spring for the transfer guide is strong Always guide the transfer guide slowly back to its original position by holding the green lever Never let it jump back by releasing the lever When removing the jammed paper be careful not...

Page 161: ...side the printer do not force it Always release the transfer guide inside the printer before removing the paper see page 152 When removing the jammed paper be careful not to touch the transfer chargingroller Iftherollerbecomesdirty theprintqualitywilldeteriorate Optional duplex unit area Before inserting or removing the duplex unit make sure the power has been turned off If the optional Canon Dupl...

Page 162: ...unit fully Never leave the unit only partially inserted The unit may drop down causing injury or damage If you can see the jammed paper If you can see the jammed paper follow the appropriate procedure below A B or C to remove the paper A 1 If paper is jammed as shown in the figure grasp both edges of the paper and gently pull it out of the duplex unit Clearing Paper Jams ...

Page 163: ...nd gently ease the edge of the paper away from the guide w B 2 When the paper s edge comes out of the guide gently pull the paper out towards you C 1 If paper is jammed as shown below open the duplex unit paper jam release cover q Gently pull the paper out as shown w Clearing Paper Jams ...

Page 164: ...e below A B or C to remove the paper A 1 If paper is jammed as shown in the figure open the duplex unit paper jam release cover q Grasp both edges of the paper and gently pull the end of the paper toward you w A 2 When the end of the paper comes out gently pull the paper out toward you Clearing Paper Jams ...

Page 165: ...s open turn over the duplex unit B 2 If you can see the paper remove it as shown below C 1 If you cannot see the paper even after performing procedures A and B remove the paper cassette from the printer C 2 Locate the jammed paper inside the printer and gently pull it out Clearing Paper Jams ...

Page 166: ...e top line 3 Press Menu repeatedly until CONFIG MENU appears 4 Press Item to display the first menu item JAMRECOVERY in the bottom line 5 Press Item repeatedly until DENSITY appears 6 Increase the density for a darker print Press Value to increase the number The highest number you can set for the density is 15 or Decrease the density for a lighter print Hold down Shift and press Value to decrease ...

Page 167: ...side the toner cartridge before you replace the cartridge There are two good reasons for doing this Iftonersupplyislow youmaybeabletoredistributetheremainingtonerandextend the service life of the cartridge Occasionally toner may collect on one side of the cartridge causing an uneven distributionoftoneracrossthelengthofthecartridge Thismaycausewhitevertical lines or white patches in your prints eve...

Page 168: ...tridge and fully close the top cover Be sure the cartridge is properly inserted into the printer The top cover will not close properly if the cartridge is not properly installed in the printer If the top cover does not shut properly do not force it Open the top cover again remove the toner cartridge and reinsert the toner cartridge Ensure the toner cartridge is positioned correctly before you clos...

Page 169: ...e the printer off line The On Line indicator goes off 4 Set the PAGESIZE item in the PCL MENU and the MPTSIZE item in the FEEDER MENU to A4 or LETTER according to the paper size you loaded in the tray See pages 63 and 69 The settings for the paper size in PAGESIZE and MPTSIZE must be the same to print the Cleaning Page successfully Otherwise the error message WRONG PAPER SIZE will appear or a pape...

Page 170: ...e top edge going into the printer first Curling on the leading edge of the paper may cause the paper to wrinkle misprint or jam Be sure to flatten it before placing the Cleaning Page on the tray again Make sure that the paper guides of the tray are set to the width of the paper Printing problems may occur if the guides are set too loose or too tight We recommend that you clean the fixing assembly ...

Page 171: ...163 Reference Appendix 1 Typeface Samples Resident scalable font samples MicroType samples ...

Page 172: ...164 Resident bitmap font samples Appendix 1 Typeface Samples Resident scalable barcode font samples ...

Page 173: ...165 PostScript option font samples Appendix 1 Typeface Samples ...

Page 174: ...166 Appendix 1 Typeface Samples ...

Page 175: ...trademark of Adobe Systems Incorporated trademark of AlphaOmega Typography trademark of Apple Computer Inc registered trademark of Ludlow Type Foundry registered trademark of International Typeface Corporation trademark of Linotype Hell AG and or its subsidiaries registered trademark of Marcel Olive trademark of Microsoft Corporation trademark of The Monotype Corporation trademark of Nebiolo ...

Page 176: ...l VNUS 14J Ventura US MSPUBL 6J Microsoft Publishing MATH 8 8M Math 8 PSMATH 5M PS Math VNMATH 6M Ventura Math PIFONT 15U PI Font LEGAL 1U Legal ISO4 1E ISO United Kingdom ISO6 0U ASCII ISO11 0S ISO Swedish names ISO15 0I ISO Italian ISO17 2S ISO Spanish ISO21 1G ISO German ISO60 0D ISO Norwegian ISO69 1F ISO French WIN3 0 9U Windows 3 0 Latin1 ISOL6 6N ISO 8859 10 Latin6 PC 775 26U PC 775 PC 1004...

Page 177: ... VNINTL 13J Ventura International VNUS 14J Ventura US MSPUBL 6J Microsoft Publishing MATH 8 8M Math 8 PSMATH 5M PS Math VNMATH 6M Ventura Math PIFONT 15U PI Font LEGAL 1U Legal ISO4 1E ISO United Kingdom ISO6 0U ASCII ISO11 0S ISO Swedish names ISO15 0I ISO Italian ISO17 2S ISO Spanish ISO21 1G ISO German ISO60 0D ISO Norwegian WIN3 0 9U Windows 3 0 Latin1 ISOL6 6N ISO 8859 10 Latin6 PC 775 26U PC...

Page 178: ...170 Appendix 2 Symbol Sets Supported Fig A 1 Roman 8 R8 Fig A 2 ISO 8859 1 Latin 1 Roman8R ISO 6 ECMA94R ECMA94L ...

Page 179: ...171 Appendix 2 Symbol Sets Supported Fig A 3 ISO 8859 2 Latin 2 Fig A 4 ISO 8859 9 Latin 5 I8859L2 ECMA94L I8859L5 ECMA94L ...

Page 180: ...172 Appendix 2 Symbol Sets Supported Fig A 5 PC 8 Code Page 437 Fig A 6 PC 8 Danish Norwegian PC 8R PC 8L PC 8DNR PC 8L ...

Page 181: ...173 Appendix 2 Symbol Sets Supported Fig A 7 PC 850 Multilingual PM Fig A 8 PC 852 Latin 2 PC 850R PC 850L PC 852R PC 850L ...

Page 182: ...174 Appendix 2 Symbol Sets Supported Fig A 9 PC Turkish Fig A 10 Windows Latin 1 PC 8TKR PC 8L Win31R Win31L ...

Page 183: ...175 Appendix 2 Symbol Sets Supported Fig A 11 Windows Latin 2 Fig A 12 Windows Latin 5 Win31L5R Win31L Win31L2R Win31L ...

Page 184: ...176 Appendix 2 Symbol Sets Supported Fig A 13 Desk Top Fig A 14 PS Text DeskTPR ISO 6 PSTextR VentrIL ...

Page 185: ...177 Appendix 2 Symbol Sets Supported Fig A 15 Ventura International Fig A 16 Ventura US VentrIR VentrIL VentrUR VentrIL ...

Page 186: ...178 Appendix 2 Symbol Sets Supported Fig A 17 Microsoft Publishing Fig A 18 Math 8 MicPubR MicPubL Math8R Math8L ...

Page 187: ...179 Appendix 2 Symbol Sets Supported Fig A 19 PS Math Fig A 20 Ventura Math PSMathR PSMathL VentrMR VentrML ...

Page 188: ...180 Appendix 2 Symbol Sets Supported Fig A 21 PiFont Fig A 22 Legal ...

Page 189: ...181 Appendix 2 Symbol Sets Supported Fig A 23 Windows 3 0 Latin 1 Fig A 24 MC Text Win30R ECMA94L MacTxtR MacTxtL ...

Page 190: ...182 Appendix 2 Symbol Sets Supported Fig A 25 Symbol Font Fig A 26 Wingdings Font SymFntR SymFntL WingdgR WingdgL ...

Page 191: ...183 Appendix 2 Symbol Sets Supported Fig A 27 PC 860 Portugal Fig A 28 PC 865 Norway PC 860PRT PC 860L PC 865NR PC 865L ...

Page 192: ...184 Appendix 2 Symbol Sets Supported Fig A 29 PC 8 Greek Fig A 30 OCR A PC 8GR PC 8L ...

Page 193: ...185 Appendix 2 Symbol Sets Supported Fig A 31 OCR B Fig A 32 3 of 9 Barcode ...

Page 194: ...186 Appendix 2 Symbol Sets Supported Fig A 33 UPC EAN Barcode Fig A 34 Code 128 Barcode ...

Page 195: ...187 Appendix 2 Symbol Sets Supported Fig A 35 Interleaved 2 of 5 Barcode ...

Page 196: ...188 Appendix 2 Symbol Sets Supported ISO substitution table The shaded characters in the table are replaced with the corresponding ones in the following table according to the graphic set used ...

Page 197: ...assette Legal 8 1 2 14 in 16 to 28 lbs A4 210 297 mm Optional 500 sheet Plain paper Letter 8 1 2 11 in 60 to 105 g m2 feeder cassette Legal 8 1 2 14 in 16 to 28 lbs A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 in CUSTOM 148 5 210 mm 5 27 32 8 9 32 in 182 257 mm to 215 9 355 6 mm 7 3 16 10 1 32 in to 8 1 2 13 7 32 in Multi Purpose tray Plain paper any size from 60 to 128 g m2 98 4 190 mm ...

Page 198: ...6 to 28 lbs A4 210 297 mm B5 JIS 182 257 mm Executive 7 1 4 10 1 2 in Plain white paper Plain white paper must meet the following general requirements Paper weight must meet the specifications listed in Tables A 1 and A 2 Heavier or lighter paper can cause paper feed failures paper jams and excessive wear on the printer Must be precisely cut and smooth Uniform physical characteristics and free of ...

Page 199: ...ust be free of color coating Colored paper should meet the same specifications for plain paper listed in Tables A 1 and A 2 see pages 189 to 190 Heavy thick paper Do not use extremely heavy or stiff paper Heavy paper can cause paper feed failure paper jams and excessive wear inside the printer Use only paper of a weight within the specifications for plain paper in Tables A 1 and A 2 see pages 189 ...

Page 200: ...ature Paper is exposed to high temperatures of 190 C 374 F for 0 1 second in the fixing assembly inside the printer Paper that is rough extremely smooth or glossy Specially treated paper like carbon paper adhesive paper or paper with a vinyl surface Paper that is wavy curled creased or moist Damaged or wrinkled paper or paper of irregular shape Paper with cutouts or perforations Paper stapled clip...

Page 201: ...nappropriate labels can cause serious damage to the printer You must follow the guidelines below when you print on adhesive labels The print face of the label sheets must be of ordinary matte finish similar to copy paper The label sheet must be able to withstand high temperatures of 190 C 374 F The paper backing must not be made of easily removable coated paper Never use labels with exposed adhesi...

Page 202: ...arply folded Joints are diagonal and flaps are the ordinary gummed type This is the most common type of envelope for office use This design is sturdy and can withstand being fed through the printer Never use the following types of envelopes Envelopes that are damaged curled wrinkled or irregular in shape Flaps must be folded closed and flat Envelopes with fasteners snaps or windows made of artific...

Page 203: ...nvelopes with peel off strips Poor quality envelopes including baggy envelopes or envelopes that are not square and straight Envelopes with treated surfaces that might discolor melt or emit fumes when exposed to high temperatures of 190 C 374 F ...

Page 204: ...er Never store paper on the floor where water and moisture can collect In areas of high humidity you may need to store paper in a specially designed storage box Avoid direct sunlight Exposure to direct sunlight can dramatically degrade paper quality Store paper away from sunlight and keep unused paper in its wrapper Avoid sudden changes in temperature or humidity If paper is moved between location...

Page 205: ... damaged Leave unused paper in its wrapper NevermixdifferenttypesofpaperwhenyouloadthecassetteorMulti Purposetray Always wait until the cassette or tray is empty before loading fresh paper This will help avoid paper jams If paper in the output tray is excessively curled turn over the paper stack in the cassette or tray ...

Page 206: ...t 600 600 dpi size paper 8 pages per minute at 1200 1200 dpi Warm up time Less than 25 sec at 20 C 68 F First print output time Less than 15 4 sec Face down delivery Less than 14 3 sec Face up delivery room temperature 20 C 68 F with A4 size paper 16 ppm 600 dpi NOISE LEVEL NOISE LEVEL Declared noise emissions in accordance with ISO 9296 During Printing During Standby Sound Pressure Level 62 dB ma...

Page 207: ...er 50 sheet face up delivery 80 g m2 or 21 lbs paper Duplex printing Requires optional Canon Duplex Unit DU 52 Print Media Requirements See page 189 PHYSICAL DIMENSIONS Dimensions W D H Standard 400 507 346 mm 15 3 4 19 15 16 13 5 8 in Options Canon 500 Sheet Paper Feed Unit PF 52 390 493 129 mm 15 1 3 19 3 8 5 in Canon Envelope Feeder EF 52 328 354 113 mm 12 15 16 13 15 16 4 7 16 in Canon Duplex ...

Page 208: ...idity 10 to 80 RH no condensation 5 to 95 RH no condensation Controller specifications CPU RISC processor Intel 960HD 50 Memory RAM Standard 4 MB megabyte Max memory 36 MB ROM 4 MB ROM DIMM sockets 3 RAM DIMM sockets 2 Host interface Standard IEEE 1284 compliant parallel Optional Ethernet and Token Ring User interface 16 character 2 line Liquid Crystal Display LCD 3 LEDs and 6 buttons Special func...

Page 209: ...mory Reduction Technology This printer s parallel interface supports only nibble mode of IEEE 1284 Optional Canon Adobe PostScript 3 Module A5 Specifications Page description language Adobe PostScript 3 ROM size 4 MB Resident fonts Total 136 fonts 24 Type 2 Fonts 112 Type 14 Fonts See pages 165 to 167 for details Minimum RAM size required 4 MB Envelope feeder Default envelope size is COM 10 if env...

Page 210: ...DATA 4 23 GND 6 DATA 5 24 GND 7 DATA 6 25 GND 8 DATA 7 26 GND 9 DATA 8 27 GND 10 ACKNLG 28 GND 11 BUSY 29 GND 12 CALL PE 30 INPUT PRIME RET 13 SELECT 31 INPUT PRIME 14 AUTO FD 32 FAULT 15 NC 33 AUXOUT1 16 0V 34 NC 17 CHASSIS GND 35 AUXOUT2 18 5V 36 NC NC Not Connected Not used Fig A 1 Parallel pin assignment Pin assignment Appendix 4 Printer Specifications ...

Page 211: ...NLG BUSY FAULT SELECT AUTO FD CALL PE INPUT PRIME 2 9 1 10 11 32 14 Printer 13 12 31 Fig A 3 Example Parallel interface cable connectors Appendix 4 Printer Specifications Connector Amphenol 57 3060 or equivalent Cable Shielded cable Max length 3 m Hood Shielded processed metal or metal coated ...

Page 212: ...ule for Adobe PostScript 3 your printer can switch automatically between PCL or PostScript depending on the data it receives B banding The process of creating a whole page of data in strips The banding method uses less memory because the data is in a compressed format before strip composition bit An acronym for binary digit written as either a 0 or 1 bitmap A graphic image made up of a matrix of d...

Page 213: ... etc character code table Letters and symbols to be printed are sent in the form of codes from the host computer to the printer The codes are composed of two digit characters such as 23 or 5B hexadecimal A character code table shows the correspondence between the host computer and printer The arrangement of characters in a table are determined by the arrangement of the graphic set character pitch ...

Page 214: ...y when the printer is on line configuration The collection of settings that set up communication between the printer and host computer When you use the printer control buttons or software application program to set up the parallel interface parameters you are modifying the printer s configura tion context saving A memory management feature Normally resources downloaded to the printer for a print j...

Page 215: ...ower on default You can restore the factory defaults by initializing the printer with a cold reset DIMM DIMM stands for dual in line memory module Memory DIMMs are optional plug in attachments for ROM sockets on the main circuit board inside the printer There are two ROM sockets provided for ROM DIMMs The A5 module for Adobe PostScript 3 and the Flash ROM There are also two RAM DIMM sockets each o...

Page 216: ...uinstalltheoptionalA5moduleforAdobePostScript3software yourprintercan emulate a PostScript printer envelope feeder An optional accessory Canon Envelope Feeder EF 52 that allows you to stack and feed envelopes to the printer EP 52 cartridge A sealed cartridge that contains the super fine toner and photosensitive drum for laser printing This disposable toner cartridge has a service life of about 10 ...

Page 217: ...d style all the letters numbers punctuation marks and symbols have a similar appearance font list Lists all the fonts currently available in the printer Available PCL fonts and PostScript fonts are listed separately form feed A printer command that stops printing on a page and ejects the page from the printer If this command is not sent from the host computer at page end unprinted data may remain ...

Page 218: ...ion of the transfer are sent between the host computer and the printer This form of communication is called a handshake host computer The computer connected to a printer and used to drive the printer when it is on line I initialize Returning the printer to its factory set values These are the initial values programmed into the printer s memory before shipping from the factory The printing environm...

Page 219: ...ge Once a job has started no other job can be executed until it is complete job timeout Afeaturethatterminatesajobifnothingisreceivedbytheprinterforaspecifiedlength of time For example if a job is suspended before it is completed and the printer does not receive the printer end command the printer will terminate the job automatically to free the printer for the next job K kilobyte 1 024 bytes of i...

Page 220: ...e at a time in the display of the printer control panel Multi Purpose tray A tray that folds out from your printer and can hold a variety of print media including cut sheet standard paper envelopes adhesive labels and transparencies N NVRAM Stands for Non Volatile Random Access Memory This type of memory retains data even after the power is turned off and turned on again When you modify the printi...

Page 221: ...ientation Refers to the direction of printing on the page Printing across the width of the page is called portrait orientation and printing across the length of the page is called landscape orientation P paper jam When a sheet of paper stops in the printer A jam must be removed before you can continue printing parallel interface Transmits data in one byte segments along a parallel cable parity Par...

Page 222: ...nd the host computer printing environment Printingconditionssuchasfontselection linespacing pageformat numberofcopies etc Use your software application program to set up how your printer operates However if this is not possible you can also use the printer control panel buttons to set up the printing environment proportional spacing Printed text where each character is of a different width For exa...

Page 223: ... to any information downloaded from the host computer so the printer person ality can execute a print job Resources include information such as fonts macros forms and other temporary information that is lost after the printer is turned off or after it switches personalities Also see context saving ROM Stands for Read Only Memory a type of printer memory that cannot be modified by the user and is n...

Page 224: ...ogram you use you must install the correct printer driver for your printer For details refer to your software application documentation status message A message on the control display that tells you what the printer is doing For example READY tells you the printer is ready and waiting for a print job Unlike error messages status messages do not require any action stroke weight The thickness of a c...

Page 225: ...nt images and storing downloaded fonts and other data before they are printed If you want to know the total RAM of your printer print the TEST PRINT translator See personality transparency A print media commonly referred to as film used for overhead projection presenta tions typeface Refers to the design of printed characters The name of a font like Times Roman Helvetica Courier etc is the name of...

Page 226: ...FACE UP TRAY message 139 CONFIG MENU automatic continue 72 density 73 economy mode 73 jam recovery 72 refine 73 summary 72 conserving toner 73 context save for PCL 75 for PostScript 3 76 MEMCONFIG MENU 75 CONTEXT SAVE ADJUSTED message 135 context saving described 91 turning on off 93 copies number to print 63 PS MENU 108 D default defined 55 resetting to 59 Demo Print PostScript sample 110 density...

Page 227: ...t for Ethernet port 79 summary 79 ETHERNET OPTION ERROR message 138 F factory default defined 55 feed source FEEDER MENU 68 FEEDER MENU binding 71 duplex 70 envelope size 70 feed source 68 manual 69 Multi Purpose tray media size 69 summary 68 tray switch 69 FLASH ERROR message 134 FLASH OVERFLOW message 134 Flash ROM Module FR5 5 font number PCL MENU 65 font source PCL MENU 65 fonts bitmap typefac...

Page 228: ...ransparency film 189 MEM ALLOC ERROR message 136 MEMCONFIG MENU context save 93 context save for PCL 75 context save for PostScript 3 76 summary 75 memory described 92 personality switching 90 requirements 92 requirements for duplex printing 92 MEMORY OVERFLOW message 137 memory reduction technology 2 Menu button function 13 menus selecting from 57 MicroType fonts listed 163 MRT COMPRESSION messag...

Page 229: ...er page 64 orientation 64 page size 63 pitch 66 point size 65 resolution 62 settings on Test Print 100 summary 62 symbol set 66 personality dedicating network to PCL 80 dedicating network to PS 79 dedicating printer to one personality 90 dedicating printer to PostScript 105 languages described 1 PARALLEL MENU 77 setting PCL for parallel port 77 setting PostScript for parallel port 77 switching for...

Page 230: ... table 134 without messages 128 PS Demo Page printing 109 sample 110 PS Font List printing 109 sample 112 PS MENU copies 108 print errors 108 resolution 107 summary 107 PS OPTION ERROR message 139 R refine CONFIG MENU 73 reset cold reset 60 menu 59 printer 59 resident fonts listed 163 RESTORING DEFAULTS message 137 S scalable fonts samples 163 serial number location 15 Show Page Count TEST MENU 83...

Page 231: ...essage 139 toner economy mode 87 saving 2 TONER CART MISSING message 137 toner cartridge extending life of 159 handling 116 117 message 137 replacing 118 service life 118 storing 116 TONER LOW message 138 TOP BIN FULL message 138 transparency film recommended 193 troubleshooting poor print quality 158 summary 127 V Value button function 13 W WARMING UP message 138 Windows printer driver described ...

Page 232: ...Menu Operation Flow ...

Page 233: ...nto Canon Tel 02 66984383 CANON OY AB Kornetintie 3 SF 00380 Helsinki Finland Tel 358 10 54420 Fax 358 10 54430 CANON SVENSKA AB Stensätravägen 13 S 127 88 Skarholmen Sweden Tel 46 8 744 8500 Fax 46 8 97 2001 CANON DANMARK Vasekær 12 DK 2730 Herlev Denmark Tel 45 44 882 244 Fax 45 42 844 295 CANON NORGE AS Hallagerbakken 110 Postboks 33 Holmlia 1210 Oslo 12 Norway Tel 47 22 629 200 Fax 47 22 629 2...

Page 234: ...PUB R IE 485AA CANON INC 1998 PRINTED IN JAPAN ...

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