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Chapter 12

12-10

12.1.3 Troubleshooting guide

0020-5151

If the communication test with UGW results in FAIL, follow the troubleshooting steps described below.

(1) Initial procedures

1) Check connection
Is the status indicator LED for the HUB port to which the main unit is connected ON?
YES: Proceed to Step 2).
NO: Check that the network cable is properly connected.

2) Loop back address confirmation
a) Additional Functions/ Registration>System administration settings>Network settings>TCP/ IP settings>IPv4 settings>PING command. Input 127.0.0.1, and
press the Start button.

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Is the response from the host displayed?

YES: Proceed to Step 3).
NO: There is a possibility that the main unit's network settings are wrong. Check the details of the IPv4 settings once more.

3) Confirmation from a another PC connected to same network.
a) Request the user to ping the main unit from a PC connected to same network.

Does the main unit respond?
YES: Proceed to Step 4).
NO: Confirm the details of the main unit's IP address and subnet mask settings.

4) Confirm DNS connection
a) Additional Functions>System administration settings>Network settings>TCP/ IP settings>DNS settings>DNS Server Address Settings, and note down both the
primary and secondary DNS server addresses.

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b) Press Cancel.
c) Additional Functions/ Registration>System administration settings>Network settings>TCP/ IP settings>IPv4 settings>PING command. Input the primary DNS
server noted down in step a) as the IP address, and then press Start.

Is the response from the host displayed?

YES: Proceed to step Troubleshooting using communication log.
NO: Input the secondary DNS server noted down in step a) as the IP address, and then press Start.

Is the response from the host displayed?

YES: Proceed to Troubleshooting using communication log.
NO: There is a possibility that the DNS server address is wrong. Reconfirm the address with the user's system administrator.

(2) Troubleshooting using communication log

Enter Service mode>Function>INSTALL>COM-LOG and the following communication log will be displayed.

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Summary of Contents for iR C1020 Series

Page 1: ...Sep 8 2008 Service Manual iR C1020 Series iR C1021i ...

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Page 3: ... need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copyright This ma...

Page 4: ...quiring care to avoid combustion fire Indicates an item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Indicates an item of reference assisting the understanding of the topic in question Provides a descri...

Page 5: ...sed to indicate Low The voltage value how ever differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the machines are not discussed they are explained in terms of from sensors to the i...

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Page 7: ... 1 16 1 2 3 10 Report Settings 1 16 1 2 3 11 System Management Set 1 17 1 2 4 Maintenance by the User 1 25 1 2 4 1 Cleaning 1 25 1 2 5 Safety 1 28 1 2 5 1 Points to note at disassembly assembly 1 28 1 2 5 2 CDRH Regulations 1 28 1 2 5 3 Safety of the Laser Light 1 28 1 2 5 4 Handling the Laser Unit 1 28 1 2 5 5 Safety of Toner 1 29 1 2 5 6 Notes when handling a battery 1 29 1 2 6 Product Specifica...

Page 8: ...2 6 Installing the Hand Set 2 10 2 6 1 Points to Note At Installation 2 10 2 6 2 Checking the Contents 2 10 2 6 3 Turning OFF the Power of the Host Machine 2 10 2 6 4 Installation Procedure 2 10 2 7 Installing the Memory 2 11 2 7 1 Checking the Contents 2 11 2 7 2 Checking Before Memory Expansion 2 11 2 7 3 Turning OFF the Power of the Host Machine 2 11 2 7 4 Installation Procedure 2 11 2 7 5 Chec...

Page 9: ... 5 5 3 2 Enlargement Reduction 5 5 5 3 2 1 Overview 5 5 5 3 3 Detecting the Size of Originals 5 6 5 3 3 1 Overview 5 6 5 3 4 Dirt Sensor Control 5 7 5 3 4 1 Overview 5 7 5 3 4 2 Stream Reading Position Shift 5 7 5 4 Parts Replacement Procedure 5 8 5 4 1 ADF Unit Reader Unit 5 8 5 4 1 1 Before Removing the ADF Unit Reader Unit 5 8 5 4 1 2 Removing the ADF Unit Reader Unit 5 8 5 4 1 3 Procedure afte...

Page 10: ...on 7 5 7 4 Parts Replacement Procedure 7 6 7 4 1 Laser Scanner Unit 7 6 7 4 1 1 Before Removing the Laser Scanner Unit 7 6 7 4 1 2 Removing the Laser Scanner Unit 7 6 Chapter 8 Image Formation 8 1 Overview Configuration 8 1 8 1 1 Overview 8 1 8 1 2 Print Process 8 2 8 1 3 Electrostatic Latent Image Formation Block 8 3 8 1 4 Development Block 8 4 8 1 5 Transfer Block 8 4 8 1 6 Fixing Block 8 6 8 1 ...

Page 11: ... Color Displacement Image Density Sensor 8 33 8 5 7 1 Before Removing the Color Displacement Density Sensor 8 33 8 5 7 2 Removing the Color Displacement Density Sensor 8 33 Chapter 9 Pickup and Feed System 9 1 Overview Configuration 9 1 9 1 1 Overview 9 1 9 1 2 Interval Speed Increase Control 9 3 9 2 Other Control 9 4 9 2 1 Cassette Pickup Mechanism 9 4 9 2 2 Manual Feed Pickup Mechanism 9 5 9 2 3...

Page 12: ... 9 5 9 Duplexing Feed Motor 9 25 9 5 9 1 Before Removing the Duplex Feed Motor 9 25 9 5 9 2 Removing the Duplex Feed Motor 9 25 9 5 10 Reverse Unit 9 25 9 5 10 1 Before Removing the Reversal Unit 9 25 9 5 10 2 Removing the Reversal Unit 9 25 9 5 11 Reverse Motor 9 27 9 5 11 1 Before Removing the Reversal Motor 9 27 9 5 11 2 Removing the Reversal Motor 9 27 9 5 12 Reverse Solenoid 9 28 9 5 12 1 Bef...

Page 13: ...t 11 9 11 5 1 2 Removing the Front Cover Unit 11 9 11 5 2 Front Upper Cover 1 11 10 11 5 2 1 Before Removing Front upper Cover 1 11 10 11 5 2 2 Removing Front Upper Cover 1 11 10 11 5 3 Rear Cover 11 11 11 5 3 1 Removing the Rear Cover Unit 11 11 11 5 4 Right Cover 11 11 11 5 4 1 Before Removing the Right Cover 11 11 11 5 4 2 Removing the Right Cover 11 11 11 5 5 Left Cover 11 13 11 5 5 1 Before R...

Page 14: ...1 24 11 5 17 2 Removing the High Voltage Power Supply PCB 11 24 11 5 18 Off Hook PCB 11 24 11 5 18 1 Before Removing the Off Hook PCB 11 24 11 5 18 2 Removing the Off Hook PCB 11 24 11 5 19 Cooling Fan 11 25 11 5 19 1 Before Removing the Cooling Fan 11 25 11 5 19 2 Removing the Cooling Fan 11 25 11 5 20 Duplex Fan 11 25 11 5 20 1 Before Removing the Duplex Fan 11 25 11 5 20 2 Removing the Duplex F...

Page 15: ...er and Thermistors 15 11 15 3 5 PCBs 15 13 15 3 5 1 PCBs 15 13 15 3 6 Location of Convectors 15 15 15 3 6 1 Location of Connectors 15 15 Chapter 16 Error Code 16 1 Error Code Table 16 1 16 1 1 Error Code Table 16 1 16 2 Error Code Details 16 2 16 2 1 Error Code Details 16 2 16 3 Jam Code 16 8 16 3 1 Jam Code main body 16 8 16 3 2 Jam Code ADF 16 8 16 4 Alarm Code 16 9 16 4 1 Alarm Code ADF 16 9 16...

Page 16: ...18 16 18 2 6 COUNTER 18 26 18 2 6 1 COUNTER List 18 26 18 3 FEEDER 18 27 18 3 1 ADJUST 18 27 18 3 1 1 ADJUST List 18 27 18 3 2 FUNCTION 18 28 18 3 2 1 FUNCTION List 18 28 18 4 FAX 18 28 18 4 1 SSSW 18 28 18 4 1 1 SSSW List 18 28 18 4 2 MENU 18 29 18 4 2 1 MENU List 18 29 18 4 3 NUM 18 30 18 4 3 1 NUM List 18 30 18 4 4 NCU 18 30 18 4 4 1 NCU List 18 30 18 5 TESTMODE 18 34 18 5 1 SYSTEM 18 34 18 5 1...

Page 17: ...stem Software 19 3 19 3 1 Downloading the System Software 19 3 19 3 1 1 Downloading Procedure 19 3 Chapter 20 Service Tools 20 1 Service Tools 20 1 20 1 1 Special Tools 20 1 20 1 2 Standard Tools 20 2 20 1 3 Solvent Oil List 20 2 ...

Page 18: ...Contents ...

Page 19: ...Chapter 1 Introduction ...

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Page 21: ...5 Communications Settings 3 1 9 1 2 3 6 Address Book Settings 1 11 1 2 3 7 Printer Settings 1 13 1 2 3 8 Timer Settings 1 15 1 2 3 9 Adjustment Cleaning 1 16 1 2 3 10 Report Settings 1 16 1 2 3 11 System Management Set 1 17 1 2 4 Maintenance by the User 1 25 1 2 4 1 Cleaning 1 25 1 2 5 Safety 1 28 1 2 5 1 Points to note at disassembly assembly 1 28 1 2 5 2 CDRH Regulations 1 28 1 2 5 3 Safety of t...

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Page 23: ...Chapter 1 1 1 1 1 System Construction 1 1 1 System Configuration of Pickup Delivery Options 0019 4882 F 1 1 1 Cassette Feeding Unit AB1 1 ...

Page 24: ...1 4 1 For all excluding Europe KR 2 For North America AUS KR only 3 For all excluding JP Europe 4 Except Japan Machine Function Optional Equipment Needed Simultaneous Installation Required Limitations Send Function Color Send Kit W1 Fax Function Super G3 Fax Board AB1 HANDSET J1 Super G3 Fax Board AB1 Department ID Management Card Reader E1 Card Reader Attachment Kit F1 Barcode Printing Barcode Pr...

Page 25: ...y 6 Front Cover 7 Delivery tray 8 Reader Unit 9 Scanning Area 10 Platen Glass 11 Main Power Switch 12 USB Port 13 Ethernet Port 14 Handset Jack 15 External Device Jack 16 Telephone Line Jack 17 Toner Cartridges 18 ETB Unit Can be used in the case that the Super G3FAX board is installed Pre installed in FAX model 1 Power Socket 2 Jam removal cover 1 2 3 4 5 6 7 8 9 10 12 13 11 14 15 16 18 17 1 2 ...

Page 26: ...nit 5 Platen glass 6 CCD unit 1 Reverse unit 2 Delivery unit 3 Delivery roller 4 Fixing unit 5 ETB unit 6 Photosensitive drum 7 Manual pickup roller 8 Pickup feed unit 9 Cassette pickup roller 10 Cassette 1 11 Toner Cartridges 12 Laser scanner unit 13 Controller box 14 Low voltage power supply PCB 6 2 3 4 5 1 1 2 3 4 13 14 5 6 7 8 9 11 12 10 ...

Page 27: ...er switch F 1 7 Main power switch Used to turns OFF ON the machine Control panel power switch Used to enter the power save mode low power mode sleep mode 1 Main power switch 2 Control panel power switch 3 Main power lamp MEMO Since the machine is not equipped with HDD the main power can be turned OFF during a period when the progress bar is displayed 1 2 3 ...

Page 28: ... Volume control dial 9 Clear key 10 Log in out key 11 Stop key 12 Start key 13 Main Power indicator 14 Error indicator 15 Processing Data indicator 16 Reset key 17 OK key 18 Scroll wheel 19 keys 20 Back key 21 Any key 22 Status monitor Cancel key 23 Counter check key 24 CF card slot 25 SD MS card slot 1 2 3 4 6 7 8 23 24 25 5 9 11 13 10 14 12 15 16 19 20 21 22 17 18 ...

Page 29: ...ze LTR LGL STMT EXEC FLSC OFI B OFI M OFI G LTR G LGL Custom Size COM10 Monarch DL ISO C5 ISO B5 A B Size A4 A5 B5 A4 For all excluding USA Canada LTR Only for USA Canada Paper Type Plain Plain H Recycled Paper Color Bond Heavy 1 Heavy 2 Transparencies Labels Rough Drawer 1 Paper Size Inch Size LTR LGL EXEC FLSC OFI B OFI M OFI A B Size A4 A5 B5 A4 For all excluding USA Canada LTR Only for USA Can...

Page 30: ...cted Function Initial Function Printer Density Selection 4 to 4 0 Inch Entry OFF ON USA ON Auto Drawer Selection Copy Stack Bypass OFF ON Drawer 1 OFF ON Drawer 2 1 OFF ON Printer Drawer 1 OFF ON Drawer 2 1 OFF ON Receive 4 Fax for fax only machine Stack Bypass OFF ON Drawer 1 OFF ON Drawer 2 1 OFF ON Other Stack Bypass OFF ON Drawer 1 OFF ON Drawer 2 1 OFF ON Sleep Mode Energy Use Low High Paper ...

Page 31: ...Background OFF Background Removal Background Fine Adjust Yellow 0 to 8 6 Red 0 to 8 6 Green 0 to 8 6 Blue 0 to 8 6 Original Type Text Photo Text Photo Priority level 4 Text Priority to 4 Photo Priority 0 2 sided Original Settings Off Book Type Original Calendar Type Original TX Terminal ID 4 OFF ON Printing Position Inside Outside Tel Number Mark FAX TEL Color Send Gamma Value Gamma 1 0 Gamma 1 4 ...

Page 32: ...o 15 seconds 2 Auto redial OFF ON Redial Times 100V 1 to 15 2 120V 230V 1 to 10 2 Redial Time min 2 to 99 minutes 5 China 4 TW 2 Others TX Error Redial OFF ON Check Tone Before Sending 6 OFF ON Depending on the destination RX Settings ECM RX OFF ON Reception mode Selection Auto RX Fax Tel Auto Switch Ring Start Time 4 30 seconds 6 Japan U S A Canada 8 Others Fax Tel Ring Time 15 300 seconds 15 Jap...

Page 33: ... Registration Max 120 characters I Fax Register Name Max 16 characters Destination Registration Max 120 characters File Register Name Max 24 characters Destination Registration FTP Windows SMB Windows SMB Browse Host Name Max 120 characters Folder Name Max 120 characters User Name Max 24 characters Password FTP Max 24 characters SMB Max 14 characters Group Register Name Max 16 characters Destinati...

Page 34: ...ters Register One Touch Name Max 12 characters I Fax Address Max 120 characters File Register Name Max 16 characters Register One Touch Name Max 12 characters Protocol FTP Windows SMB Windows SMB Browse Host Name Max 120 characters Folder Name Max 120 characters User Name Max 24 characters Password FTP Max 24 characters SMB Max 14 characters Group Register Name Max 16 characters Register One Touch...

Page 35: ...radation 1 High Gradation 2 Toner Density Cyan C 8 Lighter to 8 Darker 0 Magenta M 8 Lighter to 8 Darker 0 Yellow Y 8 Lighter to 8 Darker 0 Black Bk 8 Lighter to 8 Darker 0 Save Toner OFF ON Line Control Resolution Priority Gradation Priority Layout Margin Direction Long Edge Short Edge Unit of Measure Millimeter Inch Millimeter For all excluding USA Canada Inch Only for USA Canada Margin mm 50 0 ...

Page 36: ... 0 01 inch Height 127 0 to 355 6 mm Width 0 1 mm 5 00 to 14 00 inch Width 0 01 inch Append CR to LF Yes No A4 Print Area Enlargement OFF ON Halftones OFF ON Text Resolution Gradation Graphics Resolution Gradation Image Resolution Gradation RGB Source Profile Text sRGB Gamma 1 5 Gamma 1 8 Gamma 2 4 Graphics sRGB Gamma 1 5 Gamma 1 8 Gamma 2 4 Image sRGB Gamma 1 5 Gamma 1 8 Gamma 2 4 Output Profile T...

Page 37: ...T 8 00 6 GMT 7 00 7 GMT 6 00 8 GMT 5 00 Default for North America EST 9 GMT 4 00 10 GMT 3 30 11 GMT 3 00 12 GMT 2 00 13 GMT 1 00 14 GMT Default for Europe general 15 GMT 1 00 16 GMT 2 00 17 GMT 3 00 18 GMT 3 30 19 GMT 4 00 20 GMT 4 30 21 GMT 5 00 22 GMT 5 30 23 GMT 6 00 24 GMT 7 00 25 GMT 8 00 26 GMT 9 00 Default for Japan 27 GMT 9 30 28 GMT 10 00 29 GMT 11 00 30 GMT 12 00 Daylight Saving Time Set...

Page 38: ...W Priority 0 Platen Glass 3 Color Priority to 3 B W Priority 0 Color Black Char Process Feeder 3 Color Priority to 3 B W Priority 0 Platen Glass 3 Color Priority to 3 B W Priority 0 Image Special Processing OFF Level 1 Level 2 Paper Length Confirmation OFF ON Special Mode P OFF ON Fixing Unit Cleaning Start Cleaning Feeder Cleaning Start Report Settings Settings Item Settings TX Report OFF ON Only...

Page 39: ...ers Limit On Off Page Limit Total Prints ON OFF Page Limit 0 999999 Total Color Print ON OFF Page Limit 0 999999 Total Black ON OFF Page Limit 0 999999 Color Copy ON OFF Page Limit 0 999999 Color Scan ON OFF Page Limit 0 999999 Color Print ON OFF Page Limit 0 999999 Black Copy ON OFF Page Limit 0 999999 Black Scan ON OFF Page Limit 0 999999 Black Print ON OFF Page Limit 0 999999 Page Totals Total ...

Page 40: ...999 Total Black ON OFF Page Limit 0 999999 Color Copy ON OFF Page Limit 0 999999 Color Scan ON OFF Page Limit 0 999999 Color Print ON OFF Page Limit 0 999999 Black Copy ON OFF Page Limit 0 999999 Black Scan ON OFF Page Limit 0 999999 Black Print ON OFF Page Limit 0 999999 Page Totals Total Prints Total Color Print Total Black Prints Color Copy Color Scan Color Print Black Copy Black Scan Black Pri...

Page 41: ...s IP Address 0 0 0 0 PING Command IP Address IP Address Range Settings OFF ON Register Max 10 IPv4 Addresses Single Address IP Address Multiple Destinations First Address Last Address Edit Confirm Max 10 IPv4 Addresses Reject Permit Reject Permit Edit IP Address Switch Single Address Multiple Destinations Erase Is it OK to erase No Yes DNS Settings DNS Server Address Primary DNS Server IP Address ...

Page 42: ... Host Name Max 47 characters IP Address Range Settings OFF ON Register Max 10 IPv6 Addresses Single Address IP Address Multiple Destinations First Address Last Address Prefix Address IPv6 Prefix Edit Confirm Max 10 IPv6 Addresses Reject Permit Reject Permit Edit IP Address Switch Single Address Multiple Destinations Erase Is it OK to erase No Yes DNS Settings DNS Server Settings Primary DNS Server...

Page 43: ...ort Number 1 to 65535 80 Use Proxy within the Same Domain OFF ON Use Proxy Authentication OFF ON User Name Max 24 characters Password Max 24 characters Receive MAC Address Set MAC Address Permit RX Valid OFF ON Register MAC Address Max 12 characters Max 10 addresses Edit Confirm List of permitted address Edit MAC Address Max 12 characters Erase Is it OK to erase No Yes SMB Settings 4 Use SMB Clien...

Page 44: ...g POP Max 32 characters POP Password Password for receiving I Fax using POP Max 32 characters POP Interval 0 to 99 Minutes Transmission with POP is not implemented when 0 is set 0 Authentication Encryption POP Auth Before Send OFF ON SMTP Authentication OFF ON User Name Max 64 characters Can be set when SMTP authentication is ON Password Max 32 characters Can be set when SMTP authentication is ON ...

Page 45: ...s does not contain Max 120 characters Forwarding destination File Format When Fax is selected in Forwarding Conditions Settings TIFF PDF When I Fax is selected in Forwarding Conditions Settings TIFF Black PDF Color TIFF Black JEG Color PDF PDF Black JPEG Color Divide Pages OFF ON Forward w o Condition Fax I Fax Forwarding Destination Select from the list of registered addresses File Format When Fa...

Page 46: ...tem Settings Memory Media Store Log Do Not Retain Retain System Management Set Register License Item Settings Register License Start Backspace Enter license key with the numeric pad and press the OK key OK System Management Set Use USB Device Item Settings Use USB Device OFF ON System Management Set Dept ID User Name Display Item Settings Dept ID User Name Display OFF ON System Management Set Page...

Page 47: ...ct Fixing Unit Cleaning then press OK F 1 11 5 Confirm that Start Cleaning is displayed then press OK Printing starts Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Disconnect the power cord fr...

Page 48: ...ft dry cloth F 1 14 3 Close the feeder F 1 15 Cleaning the Feeder Automatically If your originals have black streaks or appear dirty after scanning them through the feeder clean the rollers of the feeder MEMO Discard the cleaning sheet after use The cleaning process cannot be canceled Please wait until it is completed When cleaning the machine first turn OFF the main power switch and disconnect th...

Page 49: ...heel to select Feeder Cleaning then press OK F 1 18 5 Place 10 sheets of blank paper into the feeder F 1 19 6 Confirm that Start is displayed then press OK F 1 20 The display returns to the Adjustment Cleaning screen 7 Press Main Menu to return to the Main Menu screen MEMO Discard the cleaning sheet after use The cleaning process cannot be canceled Please wait until it is completed ...

Page 50: ...orce regulations concerning laser products on August 2 1976 These regulations apply to laser products manufactured on and after August 1 1976 and the sale of laser products not certified under the regulations is banned within the Untied States The label shown here indicates compliance with the CDRH regulations and its attachment is required on all laser products that are sold in the United States ...

Page 51: ... 3 Do not bring toner into contact with plastic material It tends to react easily Storage of copy print output Do not use transparent polyvinyl case If printed side contact with the surface of case toner melts and the paper may be adhered with a case 1 2 5 6 Notes when handling a battery 0018 9080 The following warnings are given to comply with Safety Principles EN60950 Do not throw toner into fir...

Page 52: ...ed Print area At printing Paper other than envelope Inside of the circumference of 5 mm Envelope Inside of the circumference of 10 mm At copying Inside of the lead edge of 5 mm both sides of 3 mm and trailing edge of 5 mm At the time of printing a received message Inside of the lead edge of 5 mm both sides of 3 mm and trailing edge of 6 mm Maximum non image width main scanning direction Less than ...

Page 53: ...to 127V 100V model 220 to 240V 200V model Rated input frequency 50 60Hz Power consumption maximum Less than 929W Main unit only Less than 949W When Cassette Unit AB1 AC1 optional is installed Power consumption At standby Less than 28W At sleep mode Less than 1W 100V model Less than 1 2W 200V model Ozone At initial use Less than 0 01ppm After service life Less than 0 035ppm B W 1 5mg hr Color 3 0mg...

Page 54: ...nes mm 200 x 400dpi 8 pixels mm x 15 4 lines mm 400 x 400dpi 16 pixels mm x 15 4 lines mm Reduction for reception Automatic reduction of an image received 75 to 100 incremented by 1 FAX TEL switching Provided Remote reception Provided Memory reception Send Receive memory More than 1000 pages Total number of sent received pages Based on the JBIG standard mode with ITU T standard chart No 1 Memory r...

Page 55: ... Single sided Double sided Single sided Double sided Cassette Optional cassette Manual feed tray Cassette Optional cassette Manual feed tray Cassette Optional cassette Manual feed tray Cassette Optional cassette Manual feed tray Plain paper A4R 21 0 21 0 10 10 19 7 19 7 7 7 LGL 17 9 17 9 5 5 17 9 17 9 5 5 LTRR 22 0 22 0 11 11 20 8 20 8 7 7 Thick paper A4R 16 8 16 8 8 4 8 4 16 8 16 8 7 7 LGL 14 3 1...

Page 56: ... 105 g m2 A A Color From 19 to 24 lb 70 to 90 g m2 A A Recycled From 19 to 24 lb 70 to 90 g m2 A A Heavy 1 From 28 to 32 lb 106 to 120 g m2 A A Heavy 2 From 32 to 47 lb 121 to 176 g m2 A Bond 20 lb 75 g m2 A A Transparency A Labels A Envelopes A Rough A A Cassette Optional cassette Manual feed tray Size W x L Legal Letter Officio M Officio B Offficio Executive Foolscap A4 B5 A5 3 x 5 to Legal 8 1 ...

Page 57: ...Chapter 2 Installation ...

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Page 59: ...cking with Loopback Address 2 7 2 3 6 Checking with Local Host Address 2 7 2 4 Checking the Images Operations 2 7 2 4 1 Checking Image Operation 2 7 2 5 Installing the Card Reader 2 8 2 5 1 Notice At Installation 2 8 2 5 2 Checking the Contents 2 8 2 5 3 Turning OFF the Power of the Host Machine 2 8 2 5 4 Installation Procedure 2 8 2 5 5 Card ID Registration 2 9 2 5 6 Installation Procedure in the...

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Page 61: ...loat and also the machine is leveled 5 Allocate enough space for service operation of this machine F 2 1 When the optional Card Reader is attached 6 Install the machine in well ventilated location however do not install this machine near the air inlet of a room 2 1 2 Points to Note Before Installation 0019 0627 Make sure to note the followings before installing the machine 1 If moving the machine ...

Page 62: ...Chapter 2 2 2 F 2 2 1 Power code 1 pc 2 Main power supply label 1 pc 3 1 Customize Label 1 pc 4 Copy Inhibit Label 1 pc 1 Since users will use this label make sure to give it to users 1 4 2 3 1 ...

Page 63: ...Bk toner cartridge 1 iR C1021i Starter Guide Yes User Software CD Yes Manual CD Yes PCL User Software Yes MEMO When installing the Cassette Feeding Unit put the host machine on the Cassette Feeding Unit Refer to the instruction sheet included with the cassette pedestal when installing the cassette pedestal Since this machine weighs 44kg at the maximum make sure to lift it with 2 people or more In ...

Page 64: ...e Bk toner cartridge 1 lift the tab 2 in the A direction and pull out the sealing tape 3 in B direction F 2 10 7 Hold the grip A of the Bk toner cartridge 1 and install it in the direction of the arrow F 2 11 8 Repeat the step 3 to step 7 to install Y C M toner cartridges F 2 12 9 Remove the paper on the ETB 10 Close the front cover 2 2 3 Installing Others 0019 0661 1 Put the main power label 1 in...

Page 65: ...per size F 2 16 3 Pick the paper guide unlock lever 1 and adjust the paper guide 2 to the required paper size F 2 17 4 After loading the paper on the cassette close the cassette 2 2 6 Points to Note When Turning OFF Host Machine 0019 0653 2 2 7 Connecting Cables 0019 0650 1 Connect the host machine s power plug into the outlet 2 Turn ON the main power switch Points to note when setting the paper M...

Page 66: ...rk 2 3 1 Setting Up the Network 0019 0679 1 Turn OFF the main power switch 2 Connect the network cable with the host machine to turn ON the main power switch 3 Inform the system administrator at the installation site that the host machine installation is complete and request the network settings of the host machine 4 When the network settings are complete turn OFF and then ON the main power to ena...

Page 67: ... the connection of the main controller PCB connector c Faulty main controller PCB Replace the main controller PCB In the case of OK the user s network environment can be the problem so inform the status to the system administrator and ask for a measure 2 4 Checking the Images Operations 2 4 1 Checking Image Operation 0019 0697 1 Place a test chart on the copyboard glass make a copy from each picku...

Page 68: ...19 8629 1 Remove the face seal 1 at the right side of the host machine The re moved face seal is not used F 2 20 2 Install the card reader 1 2 embosses 2 1 screw TP M4X8 3 F 2 21 3 Remove the panel mount cover 1 1 screw 2 F 2 22 4 Install the 2 connectors 1 of the card reader cable Installation of this equipment needs Card Reader Attachment Kit F1 1 Card Reader 1pc 2 Screw TP M3X12 1pc 3 Toothed w...

Page 69: ... ID and Password screen 5 Select Dept ID press the OK key enter the numeric characters regis tered in step 2 and then press the OK key 6 Press ID key when Dept IDxxxx is displayed When the registration is complete the display automatically returns to the main screen 7 Turn off and then on the main power switch 8 Check to see that Set the control card is displayed Be sure to route the card reader c...

Page 70: ...nager Info Set and then press Register key 7 Press Back key or Done key to exit Additional Func 2 6 Installing the Hand Set 2 6 1 Points to Note At Installation 0020 1359 2 6 2 Checking the Contents 0020 0535 Handset J1 F 2 25 2 6 3 Turning OFF the Power of the Host Machine 0020 0538 1 Turn OFF the main power 2 Remove the power plug for outlet 2 6 4 Installation Procedure 0020 0539 1 Remove the 2 ...

Page 71: ...6871 System Upgrade RAM A1 F 2 32 2 7 2 Checking Before Memory Expansion 0020 1946 1 Enter service mode and output the spec report COPIER FUNCTION MISC P OUTPUT SPEC 2 Check the memory capacity before installing the extension RAM with TOTAL MEMORY of the spec report 3 Exit service mode 2 7 3 Turning OFF the Power of the Host Machine 0019 6883 Be sure to refer to Points to Note When Turning OFF the...

Page 72: ... outlet 7 Turn on the main power switch 2 7 5 Checking After Memory Expansion 0020 1947 1 Enter service mode and output the spec report COPIER FUNCTION MISC P OUTPUT SPEC 2 Check that the memory capacity is increased after installing the extension RAM with TOTAL MEMORY of the spec report 3 Exit service mode Be sure to install the extension RAM after checking that the LED is turned off When the LED...

Page 73: ...Chapter 3 Basic Operation ...

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Page 75: ...Contents Contents 3 1 Construction 3 1 3 1 1 Functional Configuration 3 1 3 1 2 Connecting the Main PCBs 3 2 3 2 Basic Sequence 3 3 3 2 1 Basic Sequence of Operation 3 3 3 2 2 Power On Sequence 3 4 ...

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Page 77: ...nfiguration 0019 5071 This machine s functions are divided into 8 blocks F 3 1 External auxiliary control system Main controller Original feed system Original exposure system Laser exposure system Image formation system Pickup feed system Fixing system ...

Page 78: ...PCB24 NCU PCB PCB26 Pseudo CI PCB PCB27 Off hook PCB PCB28 Environment sensor PCB29 Color displacement density sensor right PCB30 Color displacement density sensor left J201 J1022 J202 J1024 J401 J1023 PCB2 J6001A J1002 J2002 J1019 J2001 J1009 PCB5 J8120 J6028 J8129 J3013 J8125 J3012 J3016 J1006 J1004 J3004 J8113 J6101 PCB14 J6151 J8501 PCB11 J3 J8151 PCB20 PCB26 J8502 J9102 PCB12 J105A J201B PCB1...

Page 79: ...witch is turned OFF To keep the machine ready to print The machine goes into sleep mode when a sleep command is sent from the main controller It executes the color displacement correction and the image stability control when each command is sent INTR Initial rotation From the print command is input by the main controller until paper is picked up To stabilize the photosensitive drum sensitivity in ...

Page 80: ...p fans Video interface communication start Internal communication start Toner cartridge detection Check residual jam Fixing unit pressurized Developing cylinder disengagement check Developing cylinder disengaged Engaged Disengaged Check environment Initial drive for motors Check residual paper Initial drive for scanner Transfer roller position detection Shift home position Out of home position Hom...

Page 81: ...Chapter 4 Main Controller ...

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Page 83: ...7 4 3 5 Printer unit Output Image Processing 4 8 4 4 Image Data Flow 4 9 4 4 1 Flow of Image Data According to Copy Functions 4 9 4 4 2 Flow of Image Data for the SEND Function 4 10 4 4 3 Flow of Image Data for the Fax Transmission 4 10 4 4 4 Flow of Image Data for the Fax Reception Function 4 11 4 4 5 Flow of Image Data for the PDL Function 4 11 4 5 Parts Replacement Procedure 4 12 4 5 1 Main Con...

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Page 85: ...s of the following parts T 4 1 F 4 1 A Reader unit B DC controller PCB C Printer unit No PCB Name Function 1 Main controller PCB System control memory control image processing control interface control 2 Extended RAM DIMM Memory for image storage Memory for work image processing and data analysis etc 1 2 A B C ...

Page 86: ...ntroller IC31 IC33 IC37 IC42 DDR SDRAM main memory IC32 Main CPU main image process IC34 BOOT ROM IC35 Main program ROM IC38 FAX modem J8112 J8125 J8129 J8121 J8120 J8131 J8113 J8133 J8114 IC6 J8103 J8118 J8140 J8117 J8119 J8110 SW4 J8104 SW2 J8111 IC32 IC30 IC35 IC34 IC38 J8130 J8102 J8101 J8128 J8127 BAT1 J8123 J8126 J8134 J8124 J8106 IC31 IC33 IC37 IC42 J8109 IC7 IC24 IC27 SW3 JP2 SW1 J8132 IC2...

Page 87: ...I interface CC VI J8118 Serial interface Coin vendor 100V 230V Serial I F PCB 120V J8119 Card reader interface Card reader E1 J8120 Motor for ADF solenoid sensor signal ADF relay PCB J8121 Reader motor control signal Reader motor M12 J8123 Not implemented J8124 Secondary battery for memory backup Secondary battery J8125 Power source Low voltage power PCB J8126 Pseudo CI signal Pseudo CI PCB J8127 ...

Page 88: ...At the time of startup the CPU reads the system software from the main program ROM into the main memory DDR SDRAM according to the boot program in the BOOT ROM While the CPU is reading the system software and initializing memory etc the following screen is displayed in the control panel where the progress status is displayed in the progress bar F 4 3 Progress bar ...

Page 89: ...orm initialization of each software module and communication with a printer 2 When the printer is detected normally the startup sequence is completed If it is not detected normally an error code E197 is displayed after a connection timeout occurs F 4 4 When the startup sequence is completed it becomes possible to receive a job The operation screen is displayed in the control panel and the color of...

Page 90: ...r PCB The configuration of related modules is shown below F 4 6 A A A SEND FAX PullScan E Mail PDL Print PC Original Copy Print output Scan Image data Other iR machine DC controller PCB Main controller PCB Processes the image data read by the reader unit Reader unit input image processing block Processes image data for output to the printer unit Printer unit output image processing block Reader Un...

Page 91: ...iting Block 0020 0953 In this processing compression extension editing are performed F 4 8 To compression expansion editing block Edge emphasis Enlargement reduction Main controller PCB Reader unit Main controller PCB to printer unit output image processing block Reader image processing block PDL image processing block Enlargement reduction Rotation Integration Compression Expansion ...

Page 92: ... perform printing to the image data received from the reader unit F 4 9 Main controller PCB To DC controller PCB Compression expansion editing block Binary density conversion Enlargement reduction Smoothing Binary processing error diffusion intensify to density conversion density adjustment F adjustment gamma correction ...

Page 93: ...w of Image Data According to Copy Functions 0020 0955 F 4 10 Main controller PCB row data Image processing block for printer unit Image processing block for reader unit Reader unit Data compression Data rotation Data expansion DC controller PCB ...

Page 94: ...7 F 4 12 Main controller PCB USB1 1 Image processing block for reader unit Reader unit Data rotation Data expansion Resolution conversion To network compression data Ethernet port Main controller PCB Image processing block for reader unit Image processing block for FAX Modem board Data rotation Data compression Data expansion Reader unit ...

Page 95: ...n 0020 0959 F 4 14 Main controller PCB Image processing block for printer unit Image processing block for fax Modem board Data compression Data rotation Data expansion DC controller PCB Main controller PCB PDL Rendering processing block Compression expansion editing block Processing block for printer unit DC controller PCB Ethernet ...

Page 96: ...he main controller PCB with new one perform the follow ing procedure 1 Backup the user data Import the user data using the remote UI 2 Enter the flicker adjustment value of the control panel 1 Using the service mode check the flicker value of the control panel TESTMODE PANEL FLICKER CHECK START FLICKER AD JUST 2 Replace the main controller PCB 3 Using the service mode enter the adjustment value ch...

Page 97: ...Chapter 5 Original Exposure System ...

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Page 99: ...cting the Size of Originals 5 6 5 3 3 1 Overview 5 6 5 3 4 Dirt Sensor Control 5 7 5 3 4 1 Overview 5 7 5 3 4 2 Stream Reading Position Shift 5 7 5 4 Parts Replacement Procedure 5 8 5 4 1 ADF Unit Reader Unit 5 8 5 4 1 1 Before Removing the ADF Unit Reader Unit 5 8 5 4 1 2 Removing the ADF Unit Reader Unit 5 8 5 4 1 3 Procedure after Replacing the ADF Unit 5 10 5 4 1 4 Procedure after Replacing th...

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Page 101: ...dpi Gradation 256 gradation Productivity ADF Single sided 20 8 ipm LTR 19 7 ipm A4 Double sided Approx 7 ipm A4 LTR Detection of the carriage position Reader HP sensor SR717 Magnification change Zoom 50 to 200 Sub scanning direction only Image processing by the main controller PCB Lens Fixed focus lens CCD Number of lines 1 line each for RGB Pixels 5400 pixels color Maximum document reading width ...

Page 102: ...d from the 2 document lamps LAMP1 2 is reflected to the original and reaches to the CCD via the 4 mirrors and the lenses F 5 2 1 CCD PCB PCB11 2 Inverter PCB PCB12 3 Document lamps LAMP1 2 4 CCD unit 5 Mirrors 6 Lenses 7 Light path 8 CCD 1 2 3 5 6 4 5 7 3 5 5 5 8 6 ...

Page 103: ...n motor drive only to smooth the drive belt and grease F 5 4 Motor forward Motor reverse Reader HP sensor ON Document lamp ON Reader motor M12 Document lamp LAMP1 2 Reader HP sensor SR717 HP shift End position of pre scan Pre scan operation 1 HP shift HP HP WAIT Home position End position of pre scan 1 Document lamp ON 2 HP shift 3 Pre scan operation 4 HP shift ...

Page 104: ...en the center and the surrounding of the document lamp Deterioration of the document lamp Shading correction is performed to correct unevenness of the CCD output level F 5 6 Book Position the position at which the motor is accelerated to prepare for reading Reader motor M12 Document lamp LAMP1 2 Reader HP sensor SR717 STBY SREADY HP shift HP shift Start key ON Motor forward Motor reverse Reader HP...

Page 105: ...ting paper in the empty manual feed tray Setting paper in the empty document tray Overdrive control When starting activation of the document lamp the machine applies a voltage higher than the one applied at reading The machine reduces the time required until the light intensity of the document lamp reaches the target intensity overdrive time as much as possible by controlling the voltage The overd...

Page 106: ...Originals 5 3 3 1 Overview 0019 8968 The machine does not perform document size detection The machine is not equipped with the document size sensor The machine performs reading in the size specified on the control panel when reading the document ...

Page 107: ... incorrect correction to be performed In such a case disabling of the correction can be set in the user mode Adjustment Cleaning Automatic correction of feeder dust ON Perform automatic correction initial setting OFF Do not perform automatic correction 5 3 4 2 Stream Reading Position Shift 0019 9722 When dust is detected at the final document in the job the stream reading position is shifted to pr...

Page 108: ...er 1 F 5 10 2 While pushing the claw 1 remove the ADF upper front cover 2 F 5 11 3 Open the ADF tray 1 to the position indicated in the figure below Using a flat blade screwdriver press the hook 2 in the direction of the arrow A and release the claw 3 to remove the ADF tray in the direction of the arrow B F 5 12 4 Open the ADF tray 1 to the position indicated in the figure below to re move it upwa...

Page 109: ...binding 2 3 2 1 1 2 4 3 1 Points to note at work Be sure not to close the ADF unit reader unit hastily If closing the ADF unit reader unit hastily the impact can cause damage Also be careful not to get your hands caught between the ADF unit reader unit and the host machine Points to Note When Removing the Hinge Stopper When removing both the left and right hinge stoppers the ADF the reader unit cl...

Page 110: ...onds Adjustment time 10 seconds 5 4 1 4 Procedure after Replacing the Reader Unit 0021 0346 After replacing the reader unit execute automatic detection of the CCD read ing position at ADF stream reading in the following service mode COPIER FUNCTION INSTALL STRD POS Operation Adjust the reading position by moving the scanner in increments of 0 1 mm Time When the lamp is turned on Adjustment time 10...

Page 111: ... service mode COPIER FUNCTION INSTALL STRD POS Operation Adjust the reading position by moving the scanner in increments of 0 1 mm Time When the lamp is turned on Adjustment time 10 seconds When the lamp is not turned on Lamp adjustment time 10 to 30 seconds Adjustment time 10 seconds MEMO The CCD unit in the reader unit cannot be replaced in the field If the CCD unit is broken replace the reader ...

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Page 113: ...Chapter 6 Original Feeding System ...

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Page 115: ... Feed Unit 6 8 6 4 2 1 Removing the ADF Pickup Feed Unit 6 8 6 4 3 Pick up Roller 6 10 6 4 3 1 Removing the ADF Pickup Roller 6 10 6 4 4 Separation Roller 6 11 6 4 4 1 Removing the ADF Separation Roller 6 11 6 4 5 Pick up Motor 6 12 6 4 5 1 Before Removing the ADF Pickup Motor 6 12 6 4 5 2 Removing the ADF Pickup Motor 6 12 6 4 6 Pick up Solenoid 6 13 6 4 6 1 Before Removing the ADF Pickup Solenoi...

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Page 117: ...s transported to the reading glass surface by the ADF feed roller The ADF paper trailing edge sensor SR719 detects the leading edge of the document 5 While being transported by the ADF feed roller the document is read by the CCD unit 6 The document is delivered on the ADF delivery tray by the ADF delivery roller A 2 sided original with its first side read is delivered to the reading position again...

Page 118: ...he ADF rollers are driven by the ADF pickup motor F 6 3 ADF paper trailing edge signal ADF paper signal ADF pickup motor control signal ADF delivery solenoid signal Main controller PCB ADF relay PCB M13 SR718 SL5016 SR719 ...

Page 119: ... feed roller the feed speed becomes approximately 1 2 times which is the same as the reading speed If no stop request is sent from the main controller when the lead edge of the document reaches in front of the reading position reading operation starts F 6 5 4 When reading is completed the document is delivered to the ADF delivery tray by the ADF delivery roller When a specified period of time elap...

Page 120: ...ading a double sided document is the same as that of reading a single sided document until the step where the lead edge of the document reaches the ADF paper trailing edge sensor The following shows the operational sequence afterwards 1 When the ADF paper trailing edge sensor detects the lead edge of the document the ADF pickup motor stops and then the ADF pickup roller moves up When the ADF picku...

Page 121: ...OFF and the ADF delivery rollers are engaged 5 When a specified period of time time until the trailing edge of the document passes through the ADF delivery roller elapses after the trailing edge of the doc ument passes through the ADF paper trailing edge sensor the ADF pickup motor stops In the case of double sided document reading the ADF pickup roller has already moved up to a specified position...

Page 122: ...le jobs Yes The leading edge of paper does not reach the ADF paper trailing edge sensor within 1 2 sec after reverse operation starts in 2 sided job Yes 0002H Residual jam The trailing edge of paper does not passes through the ADF paper trailing edge sensor within 3 4 sec after the leading edge of paper reaches the ADF paper trailing edge sensor in 1 sided job Yes The trailing edge of paper does n...

Page 123: ...e ADF tray 1 to the position indicated in the figure below Using a flat blade screwdriver press the hook 2 in the direction of the arrow A and release the claw 3 to remove the ADF tray in the direction of the arrow B F 6 15 4 Open the ADF tray 1 to the position indicated in the figure below to re move it upward F 6 16 5 Remove the ADF upper rear cover 1 1 screw 2 1 boss 3 1 2 2 1 1 2 A B 2 3 3 1 ...

Page 124: ...ute automatic detection of the CCD read ing position at ADF stream reading in the following service mode COPIER FUNCTION INSTALL STRD POS Operation Adjust the reading position by moving the scanner in increments of 0 1 mm Time When the lamp is turned on Adjustment time 10 seconds When the lamp is not turned on Lamp adjustment time 10 to 30 seconds Adjustment time 10 seconds 6 4 2 Pickup Feed Unit ...

Page 125: ...ure below Using a flat blade screwdriver press the hook 2 in the direction of the arrow A and release the claw 3 to remove the ADF tray in the direction of the arrow B F 6 24 4 Open the ADF tray 1 to the position indicated in the figure below to re move it upward F 6 25 5 Remove the ADF upper rear cover 1 1 screw 2 1 boss 3 1 2 2 1 1 2 A B 2 3 3 1 ...

Page 126: ...ication cable 1 1 screw 2 1 connector 3 1 wire saddle 4 F 6 28 8 Remove the ADF pickup feed unit 1 4 screws 2 F 6 29 6 4 3 Pick up Roller 6 4 3 1 Removing the ADF Pickup Roller 0018 9174 1 Open the ADF upper cover 1 F 6 30 2 Remove the ADF pickup roller unit 1 3 2 1 1 2 4 3 1 1 2 2 2 2 1 ...

Page 127: ... 6 4 4 1 Removing the ADF Separation Roller 0019 5919 1 Open the ADF upper cover 1 F 6 33 2 While pressing the shaft retainer 1 release the 2 shafts 2 and remove the ADF upper cover 3 F 6 34 3 Release the claw 1 to remove the gear 2 F 6 35 4 Remove the 4 grip rings 1 the bushing 2 and the bushing 3 1 2 1 1 3 1 1 2 2 1 2 ...

Page 128: ... separation roller shaft to remove the ADF separation roller shaft 3 F 6 39 8 Remove the ADF separation roller 1 F 6 40 6 4 5 Pick up Motor 6 4 5 1 Before Removing the ADF Pickup Motor 0018 9069 1 Remove the ADF pickup feed unit page 6 8 Reference Removing the ADF Pickup Feed Unit 6 4 5 2 Removing the ADF Pickup Motor 0018 9071 1 Disconnect the 3 connectors 1 and free the harness 3 from the harnes...

Page 129: ... the fixing plate 2 from the ADF pickup motor 1 2 screws 3 F 6 45 6 4 6 Pick up Solenoid 6 4 6 1 Before Removing the ADF Pickup Solenoid 0018 9066 1 Remove the ADF pickup feed unit page 6 8 Reference Removing the ADF Pickup Feed Unit 6 4 6 2 Removing the ADF Pickup Solenoid 0018 9067 1 Remove the grip ring 1 and disconnect the connector 2 F 6 46 2 Remove the ADF pickup solenoid unit 1 2 screws 2 2...

Page 130: ... the ADF Separation Pad 0018 9134 1 Open the ADF upper cover 1 F 6 49 2 Open the inner guide 1 F 6 50 3 Remove the 2 screws 1 4 Push the 2 claws 2 in the direction of the arrow A to remove the ADF separation claw cover 3 F 6 51 5 Close the inner guide 1 F 6 52 6 Remove the spring 1 1 2 2 1 2 3 1 Be careful not to lose the removed spring 1 1 2 3 1 1 ...

Page 131: ...6 6 15 F 6 53 7 Open the inner guide 1 F 6 54 8 Remove the ADF separation pad unit 1 F 6 55 9 Remove the separation pad fixing pin 1 and the sheet 2 and then re move the ADF separation pad 3 F 6 56 1 1 1 1 2 3 ...

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Page 133: ...Chapter 7 Laser Exposure ...

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Page 135: ...7 4 7 2 3 Laser Light Intensity Control 7 4 7 2 4 Image Masking Control 7 4 7 2 5 Failure Detection 7 4 7 3 Controlling the Laser Scanner Motor 7 5 7 3 1 Overview 7 5 7 3 2 Failure Detection 7 5 7 4 Parts Replacement Procedure 7 6 7 4 1 Laser Scanner Unit 7 6 7 4 1 1 Before Removing the Laser Scanner Unit 7 6 7 4 1 2 Removing the Laser Scanner Unit 7 6 ...

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Page 137: ... of laser diodes for one laser driver PCB The laser beams of two colors emitted from the laser diode are reflected by one polygon mirror In this machine the process speed varies according to the print mode The rotational speed of the scanner motor and the laser light intensity are switched according to the process speed F 7 1 SCNM1ACC SCNM1DEC SCNM2ACC SCNM2DEC LDCTRL VIDEO LDCTRL VIDEO BD3I BD1I ...

Page 138: ...eo signals and the laser beam is radiated 6 The laser beams are reflected by the polygon mirror rotating at the constant speed and reach the photosensitive drum via the focusing lens and the reflection mirror The focusing lens corrects the route of the laser beam to maintain the constant scanning speed on the photosensitive drum 7 When the photosensitive drum rotates at constant speed and the lase...

Page 139: ...C1 IC2 video signals VDO VDO for the image formation laser control signals CTRL 0 to 2 for switching the operational mode of the laser driver circuit laser light intensity switch signal LDPWRH for switching the laser light intensity The laser driver IC controls the laser according to the combination of the laser control signals 5V DC controller PCB Laser driver PCB Cyan laser driver circuit LD2CTR...

Page 140: ...nformation that DC controller receives from the main controller There is no cassette paper size detection function in this equipment F 7 3 The colored area indicates the area where an image can be scanned by the laser beam The times T1 T2 T3 T4 and T5 depend on the paper size The T1 time depends on the color If the main controller does not specify the paper size with a paper size command at manual...

Page 141: ...f the scanner motor by sending the scanner motor acceleration signal SCNMACC or the scanner motor deceleration signal SCNMDEC to the scanner motor driver based on the detected rotational speed 7 3 2 Failure Detection 0019 5011 In the DC controller the fault in the scanner motor is detected The CPU IC1001 monitors the frequency comparator in the ASIC IC1010 and determines whether the scanner motor ...

Page 142: ... Controller Box page 11 15 Reference Removing the Controller Box 7 Remove the Off Hook PCB only of the machine with FAX page 11 24 Reference Removing the Off Hook PCB 8 Remove the DC Controller PCB page 11 22 Reference Removing the DC Controller PCB 9 Remove the Laser Scanner Cover page 11 16 Reference Removing the Laser Scanner Cover 7 4 1 2 Removing the Laser Scanner Unit 0018 9193 1 Free the ca...

Page 143: ...Chapter 8 Image Formation ...

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Page 145: ...ngagement Control 8 21 8 5 Parts Replacement Procedure 8 25 8 5 1 Drum Motor 8 25 8 5 1 1 Before Removing the Drum Motor 8 25 8 5 1 2 Removing the Drum Motor 8 25 8 5 2 Main Drive Unit 8 25 8 5 2 1 Before Removing the Main Drive Unit 8 25 8 5 2 2 Removing the Main Drive Unit 8 25 8 5 2 3 Point to Note When Installing the Main Drive Unit 8 27 8 5 3 Developing Estrangement Solenoid 8 29 8 5 3 1 Befo...

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Page 147: ...ime it controls the high voltage power PCB makes toner adhere to the electrostatic latent image and then transfers it on paper A memory tag which saves cartridge data is built in the toner cartridge for each color The DC controller detects the use condition of the toner cartridge by reading writing the memory tag F 8 1 Video data Cartridge data ATT TR DEV PRI PREEXP Main controller PCB DC controll...

Page 148: ...hotosensitive drum to paper Step 5 Attraction Step 6 Transfer Step 7 Drum separation Step 8 ETB separation 4 Fixing block To fix toner on paper Step 9 Fixing 5 Cleaning block To remove the residual toner on the photosensitive drum Step 10 Drum cleaning F 8 2 C Photosensitive drum Cleaning 10 Drum cleaning Electrostatic latent image formation 2 Primary charging 3 Laser beam exposure Development 4 D...

Page 149: ...preparation for the latent image formation the surface of the photosensitive drum is changed with a uniform negative potential The machine charges the photosensitive drum with negative charge directly from the primary charging roller which is interlocked with the drum The primary charging roller is made of a conductive rubber and a negative DC bias is applied to the roller F 8 4 Step 3 Laser beam ...

Page 150: ...hotosensitive drum the toner is separated from the developing cylinder at the area where the photosensitive drum is engaged with the developing cylinder and is adhered to the light area of the photosensitive drum This makes the electrostatic latent image on the photosensitive drum visible Since the potential in the dark area on the photosensitive drum is lower than the potential on the developing ...

Page 151: ...he order of M C Y and Bk F 8 8 Step 7 Drum separation The paper is separated from the photosensitive drum by its own elastic force curvature separation There is also a static charge eliminator at the downstream of the transfer roller It decreases the static charge on the ETB to stabilize paper feed operation F 8 9 Step 8 ETB separation The paper is separated from the ETB by the elasticity of paper...

Page 152: ...amic heater with lower heat which warms up quickly The feature of this heater is that the wait time is short and thus energy saving is realized F 8 11 8 1 7 Cleaning Block 0019 5018 In this block the residual toner on the photosensitive drum is removed When transfer is performed a part of the toner image on the photosensitive drum is not sometimes transferred and remains on the drum This remaining...

Page 153: ...ction Timing of execution of each control T 8 1 Executed when 120 sheets are printed after the initial implementation Executed when 500 sheets are printed after the 2nd implementation Executed when 1000 sheets are printed after the 3rd implementation Executed when 1000 sheets are printed thereafter No Execution timing Operation time Environmental change corrective control D half control Color disp...

Page 154: ...e elapses after the execution of this control When a specified number of prints are completed after the execution of the previous job or after the replacement of the toner cartridge When a specified level of environmental change temperature humidity has been made after the execution of this control When the DC controller received the execution command from the main controller The DC controller exe...

Page 155: ... 3 The light emitted from the light emitter is reflected at the pattern image for image gradation correction and received at the light receiver of the color displacement density sensor The intensity of the reflected light varies depending on the toner density 4 The color displacement density sensor converts the received light into a voltage and sends it to the DC controller as a density detection ...

Page 156: ...is is to measure the density of halftone patch accurately The timing is determined with using the pattern printed at step 2 ETB 2nd round 4 Pattern for density condition Halftone patch of Bk Y C M is printed on the left side only Measures the density condition of each color The timing is determined with using the pattern printed at step 2 5 Pattern for turn on density detection Halftone patch of B...

Page 157: ...The DC controller forms a pair of pattern images for color displacement correction one is on the left side and the other is on the right side with four colors on the ETB 2 The DC controller sends a color displacement density LED drive signal so that the light emitter LED of the color displacement density sensor emits light The color displacement density sensor is a reflection type sensor located o...

Page 158: ...nt Printed in black Bk only on the left side and in order of yellow Y cyan C and magenta M on the right side This is for the comparison of each color registration based on the black position F 8 17 Error Codes E020 Warning color displacement density sensor abnormality When light could not be received by the light receiver the machine sets an initial value for the color displacement corrective valu...

Page 159: ...tem Description Number of test pattern sheet Type of test pattern Full Correction PASCAL This correction outputs a test pattern and the reader scans its gradation density to adjust the gradation 2 1st sheet T MIC 2nd sheet high low screen rulings Quick Correction This correction adjusts the gradation by means of D half control instead of outputting a test pattern Copy Image Correction This correct...

Page 160: ...ontrol Toner cartridge detection New toner cartridge detection Developing cylinder engagement disengagement control M SL DC controller PCB Fixing motor control signal Drum motor drive signal Memory controller PCB Developing disengagement cam Cartridge data Developing disengagement signal Toner level signal Developing disengagement sensor New cartridge sensor Drum motor Fixing motor Memory tag Phot...

Page 161: ... level is low in the control panel F 8 20 8 3 3 Memory Tag Control 0019 5024 The DC controller detects the use condition of the toner cartridge by reading writing data saved in the memory tag When the machine is placed in the following condition the DC controller determines that it is a communication error of the memory tag and notifies the main controller of Warning cartridge memory abnormality A...

Page 162: ...oving the protection material the new cartridge sensor flag is pressed by the protection material so a new cartridge sensor SR716 detects the presence of the protection material In this condition the machine determines that the protection material is not removed from the toner car tridge stops the operation and then displays a message prompting an operator to remove the protection material F 8 22 ...

Page 163: ...he developing disengagement cam F 8 23 MEMO The machine uses a contact development method in which the developing cylinder is engaged with the photosensitive drum At color printing developing cylinders of all colors are engaged with the photosensitive drum but at monochrome printing only the black color developing cylinder is engaged with it By disengaging developing cylinders of colors other than...

Page 164: ...the toner is transferred the paper is separated from the ETB by the ETB feed roller Especially at the time of color printing high accuracy is requested for paper feeding by the ETB because one image is formed with four color toners overlapped The ETB is also used for image stabilization control When image gradation corrective control or color displacement corrective control is executed the pattern...

Page 165: ...oltage of each roller The DC controller sends a constant current to the transfer roller Bk and attraction roller when starting print operation and measures the voltage at that point Based on the measured voltage it extracts the optimum transfer and attraction biases In the subsequent print operation the optimum transfer and attraction biases are applied to stabilize the image quality F 8 25 a Tran...

Page 166: ...ged toner remain on the ETB When ETB cleaning starts the DC controller sets the potential of the photosensitive drums for magenta M and yellow Y to 0 using the bias of the primary charging roller The photosensitive drums for cyan C and black Bk are changed negative For the transfer roller for each color a positive or negative DC bias is applied as shown in the figure below Since potential differen...

Page 167: ...ngaged Only the black color cylinder is engaged Others All color cylinders are engaged Power off standby All color cylinders are disengaged All color cylinders are disengaged MEMO The photosensitive drum consumption is affected by the drum rotation time At monochrome printing of plain paper or transparency the photosensitive drums of Y M and C are disengaged from the ETB so that they do not rotate...

Page 168: ... transfer roller holder follows the operation of the transfer roller disengagement slider When the transfer roller disengagement slider moves up and down the pin moves along the slope and the transfer roller is engaged with or disengaged from the transfer roller F 8 28 SL5011 M5 Bk toner cartridge DC controller PCB ETB motor drive signal ETB disengagement solenoid drive signal Y toner cartridge C ...

Page 169: ...isengagement slider is placed at the downward position the yellow Y transfer roller holder moves to the highest position along the slope 1 so the transfer roller is disengaged from the ETB The same applies to cyan C and magenta M The black Bk transfer holder stays at the lowest position because the transfer roller disengagement slider has no slope As a result the transfer roller is engaged with th...

Page 170: ...ects the engagement disengagement condition of the transfer rollers based on the measurement result If the change of engagement disengagement could not be confirmed when the engagement disengagement condition of the transfer rollers was detected again after the transfer roller disengagement slider was moved the DC controller measures the voltage of the transfer rollers again retry control Error Co...

Page 171: ...1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the toner cartridge 3 Remove the rear cover unit page 11 11 Reference Removing the Rear Cover Unit 4 Remove the right cover page 11 11 Reference Removing the Right Cover 5 Remove the drum motor page 8 25 Reference Removing the Drum Motor 8 5 2 2 Removing the Main Drive Unit 0020 5296 1 Disconnect the 4 connectors 1 and free t...

Page 172: ...ide 1 to remove 1 claw 2 F 8 38 6 Slide the cable guide 1 to remove 1 claw 2 F 8 39 7 Free the cable from the cable guide 1 F 8 40 8 Remove the cable guide 1 1 claw 2 F 8 41 9 Remove the link 1 from the shaft 2 F 8 42 10 Fit the link 1 with the cutoff of the shaft 2 to remove the link F 8 43 11 Free the cable from the cable guide 1 F 8 44 12 Remove the cable guide 1 1 screw 2 1 2 1 3 2 B A ...

Page 173: ...rs will lie right next to each other F 8 49 4 Interlock the teeth of the gears 3 and 4 so that the holes 1 of the gears will lie right next to each other 5 Interlock the teeth of the gears 4 and 5 so that the holes 2 of the gears will lie right next to each other F 8 50 2 Alignment of the main drive unit as Service Parts When removing the shipping lock that is attached with the main drive unit as ...

Page 174: ... from the 2 windows 1 F 8 56 Alignment is adjusted properly if the elongate holes of the gears 1 and 2 and the plate 3 are aligned in a straight line as shown in the figure below F 8 57 7 Install the plate 1 3 screws 2 F 8 58 Since 5 interlocked gears A on the host machine are easy to disengage be careful not to displace the alignment of gears when installing the main drive unit to the host machin...

Page 175: ...emove the plate 1 3 screws 2 F 8 60 3 Disconnect the 2 connectors 1 and free the harness 4 from the harness guide 2 and the wire saddle 3 F 8 61 4 Remove the developing disengage drive unit 1 3 screws 2 F 8 62 5 Remove the plate 1 3 screws 2 F 8 63 6 Remove the 2 developing disengage solenoids 1 2 screws 2 F 8 64 8 5 3 3 Points to Note When Installing the Developing Disengage Solenoid 0019 6131 Al...

Page 176: ...ear 4 and the gear 5 F 8 67 Confirming the alignment of the gear 4 There is a small toothed gear 3 in the developing disengage drive unit 1 Make sure that the small toothed gear is aligned with the elongate hole 2 home position Also as shown in the figure 4 make sure that the triangle and the elongate hole of the gear lie right next to each other F 8 68 Confirming the alignment of the gear 5 There...

Page 177: ...of the ETB belt or damage it Dirts or small cuts on the belt may cause image faults 1 1 1 2 When closing the front cover with the ETB unit removed and then and opening it the drawer connector 1 faces upward The drawer connector facing upward may cause the following symptoms and therefore be sure to put down the 2 drawer connectors 1 if necessary When the toner cartridge is not removed The shutter ...

Page 178: ... Disengage Solenoid 0019 5800 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 8 5 6 2 Removing the ETB Disengage Solenoid 0019 5803 1 Remove the duplex delivery assembly 1 2 screws 2 F 8 77 2 Remove the ETB right cover 1 3 screws 2 5 claws 3 F 8 78 F 8 79 F 8 80 3 Remove the ETB disengage solenoid 1 1 connector 2 1 screw 3 F 8 81 ...

Page 179: ...nsor 0019 5788 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 8 5 7 2 Removing the Color Displacement Density Sensor 0019 5790 1 Remove the duplex delivery assembly 1 2 screws 2 F 8 82 2 Remove the cover 1 and the stay 2 1 screw 3 F 8 83 3 Remove the color displacement density sensor 1 1 claw 2 F 8 84 ...

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Page 181: ...Chapter 9 Pickup and Feed System ...

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Page 183: ...uplex Feeding 9 13 9 4 1 Overview 9 13 9 4 2 Duplexing Feed Control 9 14 9 4 3 Duplexing Pickup Operation 9 17 9 5 Parts Replacement Procedure 9 18 9 5 1 Pickup Feed Unit 9 18 9 5 1 1 Before Removing the Pickup Feed Unit 9 18 9 5 1 2 Removing the Pickup Feed Unit 9 18 9 5 2 Cassette Pickup Roller 9 19 9 5 2 1 Before Removing the Cassette Pickup Roller 9 19 9 5 2 2 Removing the Cassette Pickup Roll...

Page 184: ...plex Feed Motor 9 25 9 5 9 2 Removing the Duplex Feed Motor 9 25 9 5 10 Reverse Unit 9 25 9 5 10 1 Before Removing the Reversal Unit 9 25 9 5 10 2 Removing the Reversal Unit 9 25 9 5 11 Reverse Motor 9 27 9 5 11 1 Before Removing the Reversal Motor 9 27 9 5 11 2 Removing the Reversal Motor 9 27 9 5 12 Reverse Solenoid 9 28 9 5 12 1 Before Removing the Reversal Solenoid 9 28 9 5 12 2 Removing the R...

Page 185: ...solenoid SL5017 Duplexing solenoid M5 SL5013 M6 M1 DC controller PCB Fixing pressure roller Fixing sleeve Fixing delivery roller Bk toner cartridge Y toner cartridge M toner cartridge C toner cartridge Registration roller Registration shutter Cassette pickup roller Manual feed pickup roller ETB unit M7 M8 M9 Reverse roller SL5012 Cassette pickup solenoid drive signal M4 M10 M11 Reverse motor contr...

Page 186: ...performed to feed paper for printing of the second page during duplexing printing the machine controls the duplexing solenoid SL5017 and uses the registration sensor SR710 F 9 2 SR706 Reverse sensor SR707 Manual feed paper sensor SR708 Pre registration sensor SR709 Cassette paper sensor SR710 Registration sensor SR713 Delivery paper full level sensor SR714 Paper displacement sensor SR715 Delivery ...

Page 187: ... 9 3 SR708 pre registration sensor Timing Single sided printing Duplex printing Timing of increasing the speed After the trailing edge of the paper passes through the fixing delivery roller After the trailing edge of the paper passes through the fixing delivery roller Timing of decreasing the speed After the trailing edge of the paper passes through the holding roller 2 When the leading edge of th...

Page 188: ... a print command to the DC controller 2 The DC controller drives the pickup motor M4 3 The DC controller turns ON the cassette pickup solenoid SL5012 When the drive is sent from the pickup motor the cassette pickup roller rotates In this condition double fed paper is removed by using the mechanism of oblique surface separation and the separation pad and the paper is fed one by one 4 The paper is t...

Page 189: ...r sends a print command to the DC controller 2 The DC controller drives the pickup motor M4 3 The DC controller turns ON the manual feed pickup solenoid SL5013 When the drive is sent from the pickup motor the manual feed pickup roller rotates In this condition double fed paper is removed by the separation pad and the paper is fed one by one 4 The paper is transported to the ETB unit after the skew...

Page 190: ...he registration shutter Since the registration shutter is pressed by springs the registration shutter does not move only with the power of the sheet trying to move ahead When the paper is warped the stiffness of the paper is applied in addition to the power of trying to move ahead which increases the power of lifting up the registration shutter 3 When the power exceeding a specified level is appli...

Page 191: ...cified paper width or whether the paper is displaced to the left side of the feed path Whether the paper width is smaller than the specified paper width or whether the paper is displaced to the right side of the feed path can be detected by the fixing sub thermistor TH2 because an abnormal temperature increase occurs at the left edge of the fixing sleeve F 9 7 Different throughput down controls ar...

Page 192: ...up and the paper loop sensor SR6001 is turned ON In this case the DC controller increases the rotational speed of the fixing motor When the paper loop sensor is turned OFF the DC controller determines that the level of paper warp is small and decreases the rotational speed of the fixing motor F 9 8 Paper Print speed ppm Type Size 1st level 2nd level 3rd level Last level Plain paper Plain paper H R...

Page 193: ...tain period of time elapses after the fixing delivery sensor SR6005 detects the lead edge of the paper the duplexing feed motor M10 and the reverse motor M11 rotate forward The paper moves to the reverse assembly while pressing up the self weight flapper F 9 9 3 When a certain period of time elapses after the reverse sensor SR706 detects the lead edge of the paper the reverse motor M11 stops This ...

Page 194: ...assembly is closed Whether or not the paper has been delivered to the delivery tray is detected by the delivery sensor SR715 When the paper in the delivery tray reaches the full level the delivery paper full level flag comes into contact with the paper and the full level is detected by the delivery paper full level sensor SR713 F 9 11 M11 SR715 SR713 Delivery roller Delivery full level flag ...

Page 195: ...on 9 3 2 4 Duplexing Reverse Unit Delay JAM 0019 5038 The machine determines that the duplexing reverse unit delay jam has occurred when the reverse sensor SR706 does not detect the absence of paper in the period from the start of duplexing reverse to the detection of the duplexing pickup delay jam JAM code JAM type JAM condition 0104 Pickup delay JAM If the registration sensor SR710 cannot detect...

Page 196: ...ccur The machine determines that the wrapping jam has occurred when the fixing delivery sensor SR6005 detects the absence of paper before the time equivalent to the paper length detected by the registration sensor SR710 minus 50 mm approximately 1 9 seconds elapses after the sensor detects the lead edge of the paper 9 3 4 2 Residual JAM 0019 5042 The machine determines that the residual jam has oc...

Page 197: ... an image in the main scanning direction for the second side F 9 12 The reverse driver PCB controls the operational sequence of the reverse assembly and duplexing feed assembly using an 8 bit CPU IC801 The reverse driver PCB performs serial communication with the DC controller It drives each load according to the signal sent from the DC controller F 9 13 Duplexing feed assembly Reverse assembly Re...

Page 198: ...ller The reverse driver PCB detects whether the paper has been transported to the pickup position or not by monitoring the signal F 9 14 M10 Duplexing feed motor SR708 Pre registration sensor M11 Reverse motor SR710 Registration sensor SL5017 Duplexing solenoid SR713 Delivery paper full level sensor SR706 Reverse sensor SR715 Delivery sensor Reverse driver PCB DC controller PCB Driver PCB Pickup r...

Page 199: ...mbly while pressing up the self weight flapper F 9 15 3 When a specified period of time elapses after the reverse sensor SR706 detects the lead edge of the paper the reverse motor M11 stops This specified period of time varies depending on the paper length The paper which passed through the reverse roller before the reverse motor stops is temporarily stored at the back of the machine 4 The reverse...

Page 200: ... sensor SR708 detects the lead edge of the paper the duplexing feed motor stops This specified period of time varies depending on the paper length The paper stops at the re pickup position 8 The main controller sends the print command for the second side to the DC controller 9 The DC controller drives the pickup motor M4 at the timing when duplexing re pickup can be performed The paper skew is cor...

Page 201: ... complex mode Duplexing print operation in the condition where three sheets remain in the machine T 9 7 Each duplexing print operation can be specified by the main controller However duplexing print operation cannot be specified for the cases other than the printable paper size A4 LTR and legal and the specified print mode Plain paper Thick paper 1 Gloss paper 1 for duplexing printing Paper size D...

Page 202: ...age 11 13 Reference Removing the Left Cov er 4 Remove the right cover page 11 11 Reference Removing the Right Cover 5 Remove the Front Cover Unit page 11 9 Reference Removing the Front Cover Unit 9 5 1 2 Removing the Pickup Feed Unit 0019 5824 1 Remove the cover 1 1 screw 2 F 9 19 2 Remove the 2 plates 1 2 screws 2 F 9 20 3 Remove the PCB cover 1 2 claws 2 F 9 21 4 Disconnect the 4 connectors 1 F ...

Page 203: ...d unit 1 4 screws 2 F 9 25 9 5 2 Cassette Pickup Roller 9 5 2 1 Before Removing the Cassette Pickup Roller 0020 1875 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 9 5 2 2 Removing the Cassette Pickup Roller 0018 9207 1 Open the cover 1 F 9 26 2 Remove the cassette pickup roller 1 2 claws 2 1 3 2 1 2 3 1 2 2 2 2 ...

Page 204: ...ference Removing the Right Cover 9 5 3 2 Removing the Pickup Motor 0019 5829 1 Open the front cover 1 F 9 28 2 Remove the link 1 from the shaft 2 F 9 29 3 Fit the link 1 with the cutoff of the shaft 2 to remove the link F 9 30 4 Free the cable from the cable guide 1 F 9 31 5 Disconnect the 3 connectors 1 F 9 32 6 Remove the cable guide 1 1 screw 2 2 claws 3 F 9 33 7 Remove the rod 1 1 claw 2 F 9 3...

Page 205: ... Reference Removing the Left Cov er 6 Remove the right cover page 11 11 Reference Removing the Right Cover 7 Remove the Control Panel Unit page 11 20 Reference Removing the Control Panel Unit 8 Remove the Front Upper Cover 1 page 11 10 Reference Removing Front Upper Cover 1 9 Remove the Front Cover Unit page 11 9 Reference Removing the Front Cover Unit 10 Remove the Pickup Feed Unit page 9 18 Refe...

Page 206: ...s 3 F 9 43 8 Remove the rod 1 1 claw 2 F 9 44 9 Fit the rod 1 with the cutoff of the shaft 2 to remove the rod F 9 45 10 Remove the holder 1 2 screws 2 F 9 46 11 Remove the plate 1 1 screw 2 F 9 47 12 Remove the 4 screws 1 F 9 48 13 Put the right side of the host machine downward to slide the bottom plate 1 for about 30mm from the pickup drive unit 2 ...

Page 207: ...ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the fixing assembly page 10 6 Reference Removing the Fix ing Assembly 3 Remove the rear cover unit page 11 11 Reference Removing the Rear Cover Unit 4 Remove the ADF Unit Reader Unit page 5 8 Reference Removing the ADF Unit Reader Unit 5 Remove the left cover page 11 13 Reference Removing the Left Cov er 6 Remove the right cover page 11 1...

Page 208: ...ft 2 to remove the link F 9 57 5 Free the cable from the cable guide 1 F 9 58 6 Disconnect the 3 connectors 1 F 9 59 7 Remove the cable guide 1 1 screw 2 2 claws 3 F 9 60 8 Remove the rod 1 1 claw 2 F 9 61 9 Fit the rod 1 with the cutoff of the shaft 2 to remove the rod F 9 62 10 Remove the holder 1 2 screws 2 F 9 63 11 Remove the plate 1 1 screw 2 ...

Page 209: ...30 Reference Removing the ETB Unit 9 5 8 2 Removing the Manual Feed Separation Pad 0018 9211 1 Remove the cassette 2 Remove the manual feed separation pad 1 1 screw 2 F 9 70 9 5 9 Duplexing Feed Motor 9 5 9 1 Before Removing the Duplex Feed Motor 0019 6132 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the rear cover unit page 11 11 Reference Removing the Rear Cover Unit ...

Page 210: ...me Unit 9 5 10 2 Removing the Reversal Unit 0019 5953 1 Remove the reversal guide 1 1 screw 2 2 claws 3 F 9 72 2 Turn the lever 1 in the direction of the arrow to remove the gear unit 2 F 9 73 3 Remove the reversal unit 1 3 connectors 2 2 connectors binding 3 2 screws 4 Points to Note At Installation Unless the reverse guide is installed correctly a jam may occur Make sure that the reverse guide i...

Page 211: ... Cov er 6 Remove the right cover page 11 11 Reference Removing the Right Cover 7 Remove the Upper Frame Unit page 11 18 Reference Removing the Upper Frame Unit 8 Remove the Reversal Unit page 9 26 Reference Removing the Re versal Unit 9 5 11 2 Removing the Reversal Motor 0019 5846 1 Remove the belt 2 from the motor gear 1 Points to Note at Installation Before installing the reverse unit 1 to the h...

Page 212: ... left cover page 11 13 Reference Removing the Left Cov er 6 Remove the right cover page 11 11 Reference Removing the Right Cover 7 Remove the Upper Frame Unit page 11 18 Reference Removing the Upper Frame Unit 8 Remove the Reversal Unit page 9 26 Reference Removing the Re versal Unit 9 5 12 2 Removing the Reversal Solenoid 0019 5834 1 Remove the screw 1 to move the harness guide 2 in the direction...

Page 213: ...Chapter 9 9 29 F 9 79 1 2 3 ...

Page 214: ......

Page 215: ...Chapter 10 Fixing System ...

Page 216: ......

Page 217: ... 3 Protection Function 10 5 10 3 1 Overview 10 5 10 3 2 Failure Detection 10 5 10 4 Parts Replacement Procedure 10 6 10 4 1 Fixing Unit 10 6 10 4 1 1 Removing the Fixing Assembly 10 6 10 4 2 Fixing Sleeve Unit 10 6 10 4 2 1 Before Removing the Fixing Sleeve Unit 10 6 10 4 2 2 Removing the Fixing Sleeve Unit 10 6 10 4 3 Fixing Drive Unit 10 9 10 4 3 1 Before Removing the Fixing Drive Unit 10 9 10 4...

Page 218: ......

Page 219: ...detecting the fixing sleeve temperature that is located at the center inside the fixing sleeve Fixing sub thermistor TH2 contact type thermistor for detecting the fixing heater temperature that is located at the left edge of the fixing heater Fixing thermal switch TP1A Non contact type thermal switch for preventing the fixing heater from overheating that is located at the center of the fixing heat...

Page 220: ... the fixing heater before the fixing motor drives and to lubricate the sleeve in order to prevent the fixing sleeve from being damaged Fixing sub thermistor TH2 is used to detect the temperature Start up temperature control CPU heats the fixing heater to the start up temperature in order to warm the fixing assembly up to the required temperature for fixing The start up temperature varies depending...

Page 221: ...ng to the detected temperature by the fixing sub thermistor When the detected temperature is 250 deg C or higher the controller extends the pickup interval by keeping the paper feed speed to lower the throughput The sheet interval gets longer the fixing sleeve temperature becomes lower Firstly 1st additional interval is added to the default pickup interval followed by paper feed If after 1st addit...

Page 222: ...Slightly pressurized condition The fixing film is pushed slightly by the pressure roller This condition is called at printing envelope F 10 3 The pressuring releasing status of the fixing sleeve is identified by ON OFF status of the fixing pressure release sensor SR705 and the rotation period of the fixing motor M1 MEMO If pulling out jam paper with fixing sleeve pressured the fixing sleeve may ge...

Page 223: ... energization to the fixing heater at print operation start Abnormal low temperature of fixing main thermistor If any of the followings is detected CPU determines the abnormal low temperature of the fixing main thermistor If the detected temperature of the fixing main thermistor is kept below 40 C for 4 seconds continuously from energization of fixing heater until residual paper detection is compl...

Page 224: ...Sleeve Unit 0019 5848 1 Remove the fixing assembly page 10 6 Reference Removing the Fix ing Assembly 10 4 2 2 Removing the Fixing Sleeve Unit 0019 5850 1 Turn the gear 1 in the direction of the arrow to the position 2 F 10 6 Points to Note At Operation When removing the fixing assembly perform the operation after the fixing assembly is surely cooled The fixing assembly just after printing may caus...

Page 225: ...and remove the cover 3 F 10 9 4 Remove the cover 1 2 screws 2 1 claw 3 F 10 10 5 Remove the guide 1 2 claws 2 F 10 11 F 10 12 6 Remove the cover 1 1 claw 2 F 10 13 7 Remove the screw 1 F 10 14 When removing the guide be sure to set a protection sheet 1 around the fixing sleeve to prevent damage scar ...

Page 226: ...8 12 Slide the side plate 1 to remove the unit 2 F 10 19 13 Remove the plate 1 1 screw 2 F 10 20 14 Remove the 2 parts of 1 from the side plate to remove the unit 2 2 claws 3 F 10 21 15 Remove the spring holder 1 to remove the spring 2 F 10 22 16 Remove the plate 1 F 10 23 17 Remove the spring holder 1 to remove the spring 2 F 10 24 18 Remove the plate 1 ...

Page 227: ...ar cover unit page 11 11 Reference Removing the Rear Cover Unit 4 Remove the ADF Unit Reader Unit page 5 8 Reference Removing the ADF Unit Reader Unit 5 Remove the left cover page 11 13 Reference Removing the Left Cov er 6 Remove the right cover page 11 11 Reference Removing the Right Cover 7 Remove the Upper Frame Unit page 11 18 Reference Removing the Upper Frame Unit 8 Remove the Reversal Unit ...

Page 228: ...rness bands 2 and the harness 3 from the harness guide cover 4 F 10 33 5 Remove the 4 screws 1 and the screw binding 2 to remove the harness guide cover 3 F 10 34 6 Disconnect the connector 1 and free the harness 2 from the harness guide 3 7 Remove the screw 4 to remove the switch unit 5 1 2 3 2 1 4 1 3 2 1 1 3 2 ...

Page 229: ...rive unit 5 in the di rection of the arrow and release the 2 projections 6 to remove the duplex feed drive unit 5 F 10 37 12 Disconnect the 2 connectors 1 and free the harness 2 from the harness guide 3 and the wire saddle 4 F 10 38 13 Remove the 3 screws 1 move the fixing drive unit 2 in the direction of the arrow and release the projection 3 to remove the fixing drive unit 2 Point to Note at Wor...

Page 230: ...ce Removing the Right Cover 7 Remove the Upper Frame Unit page 11 18 Reference Removing the Upper Frame Unit 8 Remove the Reversal Unit page 9 26 Reference Removing the Re versal Unit 9 Remove the Fixing Drive Unit page 10 9 Reference Removing the Fixing Drive Unit 10 4 4 2 Removing the Fixing Motor 0018 9695 1 Disconnect the 3 connectors 1 F 10 40 2 Remove the fixing driver PCB 1 3 screws 2 F 10 ...

Page 231: ...e the harness guide 1 in the direction of the arrow A to remove the hook 2 in the direction of the arrow B 7 Remove the harness guide 1 F 10 44 8 Remove the plate 1 2 screws 2 F 10 45 9 Remove the fixing drive unit support plate 1 1 screw black 2 4 3 1 2 1 B A 2 1 1 2 ...

Page 232: ...Chapter 10 10 14 F 10 46 10 Remove the 3 gears 1 F 10 47 11 Remove the fixing motor 1 1 screw black 2 1 screw 3 F 10 48 1 2 1 1 2 3 ...

Page 233: ...Chapter 11 External and Controls ...

Page 234: ......

Page 235: ...Cover 1 11 10 11 5 2 1 Before Removing Front upper Cover 1 11 10 11 5 2 2 Removing Front Upper Cover 1 11 10 11 5 3 Rear Cover 11 11 11 5 3 1 Removing the Rear Cover Unit 11 11 11 5 4 Right Cover 11 11 11 5 4 1 Before Removing the Right Cover 11 11 11 5 4 2 Removing the Right Cover 11 11 11 5 5 Left Cover 11 13 11 5 5 1 Before Removing the Left Cover 11 13 11 5 5 2 Removing the Left Cover 11 13 11...

Page 236: ... Duplexing Driver PCB 11 22 11 5 15 1 Before Removing the Duplex Driver PCB 11 22 11 5 15 2 Removing the Duplex Driver PCB 11 22 11 5 16 Low voltage Power Supply PCB 11 22 11 5 16 1 Before Removing the Low Voltage Power Supply PCB 11 22 11 5 16 2 Removing the Low Voltage Power Supply PCB 11 23 11 5 17 High voltage Power Supply PCB 11 24 11 5 17 1 Before Removing the High Voltage Power Supply PCB 1...

Page 237: ... motor Color displacement density sensors Developing disengagement solenoids manual pickup solenoid Cassette pickup solenoid ETB disengagement solenoid Low voltage power PCB Fixing delivery sensor ADF paper trailing edge sensor M ETB motor Reverse motor M M Fixing motor Pickup motor Environment sensor Fixing pressure release sensor Front cover sensor Drum HP sensors Toner level detection assembly ...

Page 238: ...The reset IC monitors 3 3 V voltage and resets the CPU and ASIC when the power is turned ON EEPROM IC1007 The EEPROM stores various backup data 11 1 3 Fan Motor Control 0020 2654 The machine uses nine motors in total for paper feeding and image formation T 11 1 Name Purpose Type Fault detection Motor Fixing motor M1 To drive the pressure roller and delivery roller To drive engagement disengagement...

Page 239: ...the specified interval it becomes out of the specified interval for more than 2 seconds continuously 11 1 6 Fixing motor failure detection 0020 2657 The DC controller determines that a failure occurred in the fixing motor M1 in any of the following cases The machine stops operation and displays E014 Fixing motor failure on the control panel Fixing motor start up failure The interval of the fixing ...

Page 240: ...rd keys wheel and volume Interface control for the USB memory CF card and SD MS card F 11 2 CPU on the main controller PCB transmits the data display information to the control panel main PCB according to the programs The data is transmitted to color LCD via control panel main PCB Color LCD Control panel Control panel jog PCB Control panel main PCB J201B J102A J103A J8114 J8103 J202A J205A J201A J...

Page 241: ... Print In the case of a single sided print or the 2nd side of a double sided print the machine increase the count when the trailing edge of paper is discharged outside the machine as indicated by the output of the delivery sensor SR715 2 1st Side of a Double Sided Print The machine increases the count when the pre registration sensor SR708 goes on assuming that the printing on the 1st side is over...

Page 242: ... PCB memory controller PCB sensor photo interrupter environment sensor fixing unit control panel reverse unit and ADF CPU IC1001 Noise filter Fuse Power switch Fuse Noise filter Low voltage power circuit Remote switch control circuit Zero crossing circuit 24V ON OFF circuit 24V generation circuit 5V generation circuit 3 3V generation circuit Machine power supply voltage detection circuit ASIC IC10...

Page 243: ... the 24VB They stop when the front cover or the reverse assembly cover is opened This is to protect the users and the service technicians from an electric shock or injury to their hands The 24VB also functions as the front cover detection signal The CPU determines the front cover or the reverse assembly cover open when the 24VB supply stops 11 4 3 Energy Saving Function 11 4 3 1 Overview 0020 2573...

Page 244: ...sed 3 No job 4 Off hook is detected 5 On hook is detected 6 A job occurs 7 The screen switches Entry by keys in the control panel 8 An alert occurs 9 The machine recovers from an alert Power OFF Power ON Standby Reader unit Control panel Printer engine Main controller Power ON status 1W sleep status Power OFF status 1 4 8 1 2 1 1 7 7 3 6 3 6 3 4 5 9 5 9 Sleep 1 Sleep 2 1W sleep Sleep 2 conditions ...

Page 245: ...ov er 4 Remove the right cover page 11 11 Reference Removing the Right Cover 11 5 1 2 Removing the Front Cover Unit 0018 9093 1 Turn the 2 drawer connectors 1 up F 11 5 2 Remove the cable cover 1 1 screw 2 1 claw 3 F 11 6 3 Remove the relay connector 1 and the harness 2 from the harness guide 3 F 11 7 4 While lifting the front cover unit 1 remove the 2 links 2 from the 2 shafts 3 and raise it in t...

Page 246: ...anel unit page 11 20 Reference Removing the Control Panel Unit 11 5 2 2 Removing Front Upper Cover 1 0019 6873 1 Pull the delivery tray 1 out 2 Move the delivery tray 1 in the direction of the arrow and release the 2 projections 2 from the 2 claws 3 of the delivery tray cover to remove the delivery tray F 11 11 3 Remove the 2 claws 2 and the 2 bosses 3 at both sides of front upper cover 2 1 in the...

Page 247: ... 5 4 Right Cover 11 5 4 1 Before Removing the Right Cover 0018 9095 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the rear cover unit page 11 11 Reference Removing the Rear Cover Unit 11 5 4 2 Removing the Right Cover 0018 9096 1 Remove the panel stand left cover 1 and the panel stand right cover 2 1 claw 3 F 11 16 2 Open the front cover 1 1 3 4 2 3 2 4 2 2 1 3 2 3 3 3 1...

Page 248: ... 1 and remove the protrusion 2 in the direction of the arrow A F 11 21 7 Move the right cover 1 in the direction of the arrow and release the 2 claws 2 to remove Points to note at work Be sure not to close the ADF unit reader unit hastily If closing the ADF unit reader unit hastily the impact can cause damage Also be careful not to get your hands caught between the ADF unit reader unit and the hos...

Page 249: ... 4 Remove the 2 hooks 2 of the left cover 1 in the direction of the arrow A 5 Remove the 6 claws 3 and the 2 hooks 4 and move the left cover 1 in the direction of the arrow B F 11 26 6 Move the left cover 1 in the direction of the arrow and release the pro jection 2 the projection 3 and the claw 4 to remove Points to note at work Be sure not to close the ADF unit reader unit hastily If closing the...

Page 250: ...very Tray Cover 0019 5965 1 Pull the delivery tray 1 out 2 Move the delivery tray 1 in the direction of the arrow and release the 2 projections 2 from the 2 claws 3 of the delivery tray cover to remove F 11 28 3 Remove the 2 claws 2 and the 2 bosses 3 at both sides of front upper cover 2 to remove them in the direction of the arrow A 4 Move front upper cover 2 1 in the direction of the arrow B and...

Page 251: ... 5926 1 Remove the Electrical Components Cover 1 12 screws 2 1 terminal 3 F 11 33 11 5 8 Controller Box 11 5 8 1 Before Removing the Controller Box 0019 5930 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the rear cover unit page 11 11 Reference Removing the Rear Cover Unit 3 Remove the left cover page 11 13 Reference Removing the Left Cov er 4 Remove the right cover page...

Page 252: ...ver page 11 15 Reference Re moving the Electrical Components Cover 6 Remove the Controller Box page 11 15 Reference Removing the Controller Box 7 Remove the Off Hook PCB only of the machine with FAX page 11 24 Reference Removing the Off Hook PCB 8 Remove the DC Controller PCB page 11 22 Reference Removing the DC Controller PCB 11 5 9 2 Removing the Laser Scanner Cover 0020 3295 1 Remove the harnes...

Page 253: ...he harness guide 1 1 screw 2 F 11 39 5 Remove the left frame reinforcement plate 1 6 screws 2 F 11 40 6 Remove the 8 screws 2 from the laser scanner cover 1 F 11 41 7 Remove the laser scanner cover 1 2 hooks 2 1 2 3 3 1 2 2 2 1 1 2 2 2 2 ...

Page 254: ...ence Removing the ADF Unit Reader Unit 5 Remove the left cover page 11 13 Reference Removing the Left Cov er 6 Remove the right cover page 11 11 Reference Removing the Right Cover 11 5 10 2 Removing the Upper Frame Unit 0019 5937 1 Remove the harness guide 1 4 screws 2 F 11 43 2 Remove the screw 2 on the backside of the flat cable 1 F 11 44 3 Remove the harness guide 1 Point to Note at Installatio...

Page 255: ...11 19 F 11 45 4 Remove the harness guide 1 1 screw 2 F 11 46 5 Remove the 6 screws 1 on the left side of the upper frame unit F 11 47 6 Remove the 6 screws 1 on the right side of the upper frame unit 1 1 1 2 1 1 1 ...

Page 256: ...51 10 Remove the upper frame unit 1 F 11 52 11 5 11 Operation Panel Unit 11 5 11 1 Removing the Control Panel Unit 0018 9105 1 Remove the panel stand left cover 1 and the panel stand right cover 2 1 claw 3 F 11 53 2 Remove the control panel unit 1 2 connectors 2 1 clamp 3 2 screws 4 F 11 54 1 1 1 1 1 2 3 1 Point to Note at Installation Be sure to fit the 2 bosses 1 of the control panel unit into t...

Page 257: ... the rear cover unit page 11 11 Reference Removing the Rear Cover Unit 3 Remove the left cover page 11 13 Reference Removing the Left Cov er 4 Remove the Electrical Components Cover page 11 15 Reference Re moving the Electrical Components Cover 11 5 12 2 Removing the NCU PCB 0019 5737 1 Remove the NCU PCB 1 flat cable 2 3 connectors 3 2 screws 4 F 11 58 11 5 13 DC Controller PCB 11 5 13 1 Before R...

Page 258: ...ference Re moving the Electrical Components Cover 6 Remove the Controller Box page 11 15 Reference Removing the Controller Box 7 Remove the Off Hook PCB only of the machine with FAX page 11 24 Reference Removing the Off Hook PCB 8 Remove the DC Controller PCB page 11 22 Reference Removing the DC Controller PCB 9 Remove the Laser Scanner Cover page 11 16 Reference Removing the Laser Scanner Cover 1...

Page 259: ...Reference Removing the Right Cover 7 Remove the Upper Frame Unit page 11 18 Reference Removing the Upper Frame Unit 8 Remove the Reversal Unit page 9 26 Reference Removing the Re versal Unit 11 5 16 2 Removing the Low Voltage Power Supply PCB 0019 5739 1 Remove the switch button unit 1 2 screws 2 F 11 63 2 Disconnect the connector 1 and remove the 4 screws TP 2 and the screw with washer 3 F 11 64 ...

Page 260: ...rence Removing the Off Hook PCB 11 5 17 2 Removing the High Voltage Power Supply PCB 0019 5741 1 Disconnect the 2 flat cables 1 F 11 68 2 Remove the high voltage power supply PCB 1 2 screws binding 2 2 screws double SEMS 3 7 claws 4 F 11 69 11 5 18 Off Hook PCB 11 5 18 1 Before Removing the Off Hook PCB 0020 4668 1 Remove the ETB unit page 8 30 Reference Removing the ETB Unit 2 Remove the rear cov...

Page 261: ... the machine with FAX page 11 24 Reference Removing the Off Hook PCB 6 Removing the High Voltage Power Supply PCB page 11 24 Reference Removing the High Voltage Power Supply PCB 11 5 19 2 Removing the Cooling Fan 0019 0010 1 Disconnect the connector 1 F 11 71 2 Remove the cooling fan unit 1 1 screw 2 F 11 72 3 Remove the grounding spring 1 F 11 73 4 Remove the heat exhaust fan 1 6 claws 2 F 11 74 ...

Page 262: ...Chapter 11 11 26 F 11 76 2 Remove the duplex fan unit 1 1 connector 2 2 screws 3 F 11 77 F 11 78 3 Remove the fan cover 1 to remove the duplex fan 3 claws 2 F 11 79 ...

Page 263: ...Chapter 12 e maintenance imageWARE Remote ...

Page 264: ......

Page 265: ...Contents Contents 12 1 e maintenance imageWARE Remote 12 1 12 1 1 Overview 12 1 12 1 2 Setting Procedure 12 1 12 1 3 Troubleshooting guide 12 10 12 1 4 Service cautions 12 12 ...

Page 266: ......

Page 267: ...sk a system administrator to obtain the following network related information Information 1 How to set the IP address Automatic setting DHCP RARP BOOTP Manual setting planned IP address subnet mask gateway address Information 2 DNS server Yes or No If DNS server exists obtain the following information Primary DNS server address Secondary DNS server address Information 3 Proxy server Yes or No If p...

Page 268: ... 12 12 2 F 12 2 c In case of automatic setting select DHCP RARP or BOOTP and press OK F 12 3 d In case of manual settings set the IP address first and press OK F 12 4 e Set the subnet mask and press OK F 12 5 ...

Page 269: ...F 12 6 g Select Back and press OK F 12 7 h Press OK i Press exit j Select Additional function System management setting Network setting TCP IP setting IPv4 setting DNS setting DNS server setting and press OK F 12 8 k Select a primary DNS server and press OK ...

Page 270: ... 2 make the primary DNS server setting and press OK F 12 10 m There is secondary server where in user network select the secondary DNS server and press OK F 12 11 n Based on the information from Information 2 make the secondary DNS server setting and press OK F 12 12 ...

Page 271: ...tting Proxy setting and press OK F 12 13 q Based on the information 3 from 2 preparation there is proxy server in user network make the proxy setting F 12 14 r Select the HTTP proxy server address and press OK F 12 15 s Based on the Information 3 from 2 preparation enter the proxy server address and press Set ...

Page 272: ...hapter 12 12 6 F 12 16 t Enter the port number and press OK F 12 17 u Select Use Proxy Authentication if proxy authentication is required and press OK F 12 18 v Select ON and press detail setting F 12 19 ...

Page 273: ...Chapter 12 12 7 w Select a user name and press OK F 12 20 x Enter a user name for authentication and press Set F 12 21 y Select Password and press OK F 12 22 z Enter the password and press Set F 12 23 ...

Page 274: ...T and press OK F 12 25 b Select Service mode COPIER Function INSTALL E RDS and enter 1 and press OK This makes the communication function with UGW ON F 12 26 c Select Service mode COPIER Function INSTALL COM TEST and press OK This performs the communication test with UGW When a communication succeeds OK is displayed If NG is displayed refer to the troubleshooting and continue testing until the com...

Page 275: ...Chapter 12 12 9 F 12 27 ...

Page 276: ...ond YES Proceed to Step 4 NO Confirm the details of the main unit s IP address and subnet mask settings 4 Confirm DNS connection a Additional Functions System administration settings Network settings TCP IP settings DNS settings DNS Server Address Settings and note down both the primary and secondary DNS server addresses F 12 29 b Press Cancel c Additional Functions Registration System administrat...

Page 277: ...cation fault Also displayed when an attempt is made at communication with the device IP address not set Check the network connection as per the initial procedures 5 URL server specified is illegal UGW server specification URL error A URL different to that specified by the UGW has been set Check that the value of Service mode Function Install RGW ADR is https a01 ugwdevice net ugw agentif010 6 Prox...

Page 278: ...ied time HTTPS level time out If this error occurs when the communication test is being run wait some time and run the test again 17 Service not found Service not found incorrect path There is a mistake in the UGW URL and UGW cannot be accessed Check that the value of Service mode Function Install RGW ADR is https a01 ugwdevice net ugw agentif010 18 E RDS switch is set OFF E RDS is invalid A commu...

Page 279: ...Chapter 12 12 13 Default 443 Service mode COPIER Function INSTALL RGW ADR Default https a01 ugwdevice net ugw agentif010 ...

Page 280: ......

Page 281: ...Chapter 13 Maintenance and Inspection ...

Page 282: ......

Page 283: ...nts 13 1 Periodically Replaced Parts 13 1 13 1 1 Periodically Replaced Parts 13 1 13 2 Consumables 13 1 13 2 1 Expected Service Life of Consumable Parts 13 1 13 3 Periodical Service 13 1 13 3 1 Periodic Service 13 1 ...

Page 284: ......

Page 285: ...o the following table F 13 1 T 13 1 13 3 Periodical Service 13 3 1 Periodic Service 0019 4955 This machine does not have parts that require periodic servicing No Parts name Parts No Q ty Replacement Timing 1 ADF separation roller FL2 6637 1 50 000 sheets 2 ADF separation pad FC7 6297 1 50 000 sheets 3 Duplex fan RK2 0954 1 25 000 hours 4 Main body fan RK2 0954 1 25 000 hours The estimated life in ...

Page 286: ......

Page 287: ...Chapter 14 Measurement and Adjustments ...

Page 288: ......

Page 289: ...ecking the Nip Width fixing pressure roller 14 1 14 3 Electrical Components 14 1 14 3 1 Procedure after Replacing the DC controller PCB 14 1 14 3 2 Procedure after Replacing the Main Controller PCB 14 1 14 3 3 Procedure after Clearing RAM Data 14 1 14 3 4 Procedure after Replacing the Control Panel 14 2 14 4 ADF 14 2 14 4 1 Outline 14 2 14 4 1 1 Procedure after Replacing the ADF Unit 14 2 ...

Page 290: ......

Page 291: ...14 3 Electrical Components 14 3 1 Procedure after Replacing the DC controller PCB 0019 8983 After replacing the DC controller PCB restore the backup data from the main controller PCB 1 Using the service mode restore the backup data of the DC controller stored in NVRAM of the main controller PCB to NVRAM of the DC con troller PCB COPIER FUNCTION VIFFNC RSTR DCN 2 Execute Initial Setting Registratio...

Page 292: ...LICKER CHECK START F 14 3 2 Press the OK key The flicker value entry screen is displayed F 14 4 3 Press the OK key The flicker adjustment pattern a pattern with horizontal stripes is dis played in the LCD Pressing the right left arrow keys search for the area with the minimum flicker F 14 5 4 Press the OK key 5 Press the Back key The service mode operation is terminated 14 4 ADF 14 4 1 Outline 14 ...

Page 293: ...Chapter 15 Correcting Faulty Images ...

Page 294: ......

Page 295: ...omponents 15 6 15 3 1 Clutch Solenoid 15 6 15 3 1 1 Solenoids 15 6 15 3 2 Motor Fan 15 7 15 3 2 1 Motors 15 7 15 3 2 2 Fans 15 8 15 3 3 Sensor 15 9 15 3 3 1 Sensors 15 9 15 3 4 Switch 15 11 15 3 4 1 Switches Speaker and Thermistors 15 11 15 3 5 PCBs 15 13 15 3 5 1 PCBs 15 13 15 3 6 Location of Convectors 15 15 15 3 6 1 Location of Connectors 15 15 ...

Page 296: ......

Page 297: ...is within specifications Paper is correctly set on the selected pick up source The size guides are aligned with paper Cartridge sets Make sure the toner cartridges in each color are set in the machine properly Fixing unit sets Make sure the fixing unit is set in the machine properly External cover sets Make sure the front cover is closed securely Condensation During winter if the machine is brough...

Page 298: ... engine works normally When pressing the test print switch at the DC controller PCB with the machine in standby mode a test pattern horizontal lines is printed This test print can be executed without the main controller PCB F 15 1 Implementation procedure 1 Remove the reader hinge cover 1 4 claws 2 F 15 2 2 2 1 ...

Page 299: ...Chapter 15 15 3 2 Remove the rear cover unit 1 2 screws 2 9 claws 3 F 15 3 3 Remove the 3 screws 1 F 15 4 3 2 3 3 3 1 1 2 1 ...

Page 300: ...Chapter 15 15 4 4 Move the left cover 2 to the position where the 2 screws 1 of the power unit cover can be removed F 15 5 5 Remove the power unit cover 1 12 screws 2 1 terminal 3 F 15 6 2 1 1 3 1 2 2 ...

Page 301: ...1 hook 4 F 15 7 7 Press the test print switch 1 F 15 8 Points to Note When Removing the Off Hook Unit Be careful not to pull strongly the cable connected with the off hook unit and break it It is enough to move the off hook unit downward so that the test print switch at the rear side can be seen 1 2 2 3 2 4 1 ...

Page 302: ...5 9 T 15 1 Notation Name SL5011 ETB disengagement solenoid SL5012 cassette pickup solenoid SL5013 manual pickup solenoid SL5014 YMC developing disengagement solenoid SL5015 Bk developing disengagement solenoid SL5016 ADF delivery solenoid SL5017 reverse solenoid SL5016 SL5017 SL5011 SL5015 SL5014 SL5012 SL5013 ...

Page 303: ...ion Name M1 fixing motor M2 scanner motor 1 M3 scanner motor 2 M4 pickup motor M5 ETB motor M6 M drum motor M7 C drum motor M8 Y drum motor M9 Bk drum motor M10 duplexing feed motor M11 reverse motor M12 reader motor M13 ADF pickup motor M1 M10 M5 M4 M8 M7 M6 M11 M13 M9 M12 M2 M3 ...

Page 304: ...Chapter 15 15 8 15 3 2 2 Fans 0019 5064 F 15 11 T 15 3 Notation Name FM1 main unit fan FM2 duplex fan FM2 FM1 ...

Page 305: ...C drum HP sensor SR703 Y drum HP sensor SR704 Bk drum HP sensor SR711 YMC developing disengagement sensor SR712 Bk developing disengagement sensor SR716 new cartridge sensor SR717 reader HP sensor SR718 ADF paper sensor SR719 ADF paper trailing edge sensor SR718 SR719 SR717 SR716 SR712 SR711 SR704 SR703 SR702 SR701 ...

Page 306: ...or SR708 pre registration sensor SR709 cassette paper sensor SR710 registration sensor SR713 delivery paper full level sensor SR714 paper displacement sensor SR715 delivery sensor SR720 front cover sensor SR6001 paper loop sensor SR6005 fixing delivery sensor SR720 SR707 SR708 SR710 SR709 SR714 SR713 SR715 SR706 SR705 SR6001 SR6005 ...

Page 307: ... 4 Switch 15 3 4 1 Switches Speaker and Thermistors 0019 9004 F 15 14 T 15 6 Notation Name SW1 front cover detection switch SW2 cassette detection switch SW3 delivery cover detection switch SW4 power switch SW1 SW3 SW4 SW2 ...

Page 308: ...5 12 F 15 15 T 15 7 Notation Name H1 fixing heater LAMP1 document lamp LAMP2 document lamp SP1 speaker TH1 fixing main thermistor TH2 fixing sub thermistor TP1A fixing thermal switch TP1 H1 SP1 TH1 TH2 LAMP2 LAMP1 ...

Page 309: ... fixing relay PCB PCB6 high voltage power PCB PCB7 laser driver PCB PCB9 reverse driver PCB PCB11 CCD PCB PCB12 inverter PCB PCB14 ADF relay PCB PCB15 control panel main PCB PCB16 control panel jog PCB PCB29 color displacement density sensor right PCB30 color displacement density sensor left PCB11 PCB7 PCB12 PCB14 PCB30 PCB5 PCB9 PCB15 PCB16 PCB29 PCB4 PCB3 PCB6 ...

Page 310: ...r PCB PCB13 CCD relay PCB PCB17 control panel relay PCB PCB18 main controller PCB PCB19 modular PCB PCB20 modular PCB PCB21 modular PCB PCB24 NCU PCB PCB26 pseudo CI PCB for Japan PCB27 off hook PCB for outside Japan PCB28 environment sensor PCB8 PCB1 PCB2 PCB18 PCB19 20 21 PCB24 PCB28 PCB26 27 PCB17 PCB13 ...

Page 311: ...tors 15 3 6 1 Location of Connectors 0020 1529 F 15 18 32 23 62 61 21 60 45 31 51 50 48 47 49 63 71 67 66 65 64 22 4 18 7 9 5 12 13 15 6 29 1 69 70 20 8 10 19 11 17 16 14 35 34 36 3 2 43 42 41 40 39 38 28 68 30 33 26 24 55 59 54 58 53 57 52 56 ...

Page 312: ...3 38 PCB29 color displacement density sensor right 38 PCB3 J7002 pickup relay PCB J504 J503 38 PCB30 color displacement density sensor left 39 PCB3 J7003 pickup relay PCB 45 J707 SR707 manual feed paper sensor 40 PCB3 J7004 pickup relay PCB 46 J601 SW1 front cover detection switch 41 PCB3 J7005 pickup relay PCB 47 J708 SR708 pre registration sensor 42 PCB3 J7006 pickup relay PCB 48 J709 SR709 cass...

Page 313: ...Chapter 15 15 17 F 15 19 21 22 28 29 30 31 24 14 15 16 23 26 25 32 27 20 19 18 17 2 13 6 10 33 1 8 4 3 12 11 5 7 9 ...

Page 314: ...B 6 PCB2 J210 driver PCB 6 SW2 cassette detection switch 7 PCB2 J213 driver PCB 22 J5008 M1 fixing motor 7 PCB2 J213 driver PCB 23 J705 SR705 fixing pressure release sensor 8 PCB2 J402 driver PCB 24 J5007 M4 pickup motor 8 PCB2 J402 driver PCB 25 J5012 SL5012 cassette pickup solenoid 8 PCB2 J402 driver PCB 26 J5013 SL5013 manual pickup solenoid 9 PCB2 J403 driver PCB 27 J403 SL5014 YMC developing ...

Page 315: ...r 15 15 19 F 15 20 28 26 69 27 70 12 15 14 16 11 24 19 18 22 1 3 2 56 46 39 38 40 33 42 54 47 55 50 84 51 52 45 34 37 41 53 48 49 79 73 80 81 64 71 76 82 10 62 13 23 32 31 30 21 17 20 5 74 6 8 7 4 9 75 29 25 ...

Page 316: ... PCB 31 J203 SP1 speaker 32 PCB17 J205 control panel relay PCB 34 J8103 PCB18 main controller PCB 37 PCB18 J8103 main controller PCB 32 J205 PCB17 control panel relay PCB 38 PCB18 J8104 main controller PCB 59 J6013 USB 39 PCB18 J8110 main controller PCB 60 J6014 SD CARD 40 PCB18 J8111 main controller PCB 61 J6015 LAN 41 PCB18 J8113 main controller PCB 62 J6101 PCB13 CCD relay PCB 42 PCB18 J8114 ma...

Page 317: ...Chapter 16 Error Code ...

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Page 319: ... 16 2 16 3 Jam Code 16 8 16 3 1 Jam Code main body 16 8 16 3 2 Jam Code ADF 16 8 16 4 Alarm Code 16 9 16 4 1 Alarm Code ADF 16 9 16 5 Fax Error Codes 16 9 16 5 1 Outline 16 9 16 5 1 1 Error Code Outline 16 9 16 5 2 User Error Code 16 9 16 5 2 1 User Error Code 16 9 16 5 3 Service Error Code 16 9 16 5 3 1 Service Error Code 16 9 ...

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Page 321: ...g E015 0000 Failure in developing disengagement E020 0000 Error in density sensor E024 0000 Y toner level sensor failure 0001 M toner level sensor failure 0002 C toner level sensor failure 0003 Bk toner level sensor failure E066 0000 Error in environment sensor E078 0000 Error in primary transfer estrangement unit E100 0000 Y scanner assembly fault 0001 M scanner assembly fault 0002 C scanner asse...

Page 322: ...ermistor is 245 deg C approx 2 12V equivalent or more is detected for 0 5 continuous sec or more Cause Error in sub thermistor error in DC controller PCB E003 Error in abnormally low temperature of fixing assembly 0000 Description The status where the detected temperature of the main thermistor is 100 deg C approx 2 60V equivalent or less is detected for 0 5 continuous sec or more Cause Error in l...

Page 323: ... drum motor speed detection signal does not become its specified value Cause Error in drum motor error in DC controller PCB 0007 Description After the cyan drum motor speed detection signal became the specified value of the cycle it exceeds the specified cycle for 2 continuous sec or more Cause Error in drum motor error in DC controller PCB 0008 Description When 2 5 sec passed after activation of ...

Page 324: ...n density sensor error in density sensor error in DC controller PCB error in toner cartridge Replacement of ETB unit Error in high voltage joint Check high voltage joint for each color and each joint to high voltage PCB Replacement of DC controller Replacement of toner cartridge Code Description Action ...

Page 325: ... assembly E100 Error in scanner motor laser unit BD 0000 Description Yellow scanner assembly malfunction Cause Laser scanner unit fault DC controller PCB assembly fault Replace laser scanner unit Replace DC controller PCB assembly 0001 Description Magenta scanner assembly malfunction Cause Laser scanner unit fault DC controller PCB assembly fault 0002 Description Cyan scanner assembly malfunction ...

Page 326: ...Chapter 16 16 6 E198 DC controller memory malfunction 0000 Description DC controller memory malfunction Cause DC controller PCB assembly fault Replace DC controller PCB assembly Code Description Action ...

Page 327: ...vendor serial communication Disconnection from the coin vendor has been detected since communication started after confirmation of normal connection to the coin vendor after power on A serial communication error has occurred The serial communication error cannot be recovered Check the connection between the image processor PCB and serial PCB Check the connectors of the serial PCB and coin vendor f...

Page 328: ...SR720 The door was opened when there was printing paper in the transport path 0221 Reverse section JAM SR706 SR715 This jam is applied when the double fed paper drops on the back of the host machine The machine determines the reverse section jam if the paper length that is detected by the reverse sensor SR706 is 50mm or more longer than the paper length that is detected by the delivery sensor SR71...

Page 329: ... Code List Rev 2 No Tx Rx Description 0001 Tx an original has jammed 0003 Tx tine out for copying or sending receiving a single page has occurred 0005 Tx time out for initial identification T0 T1 has occurred 0012 Rx recording paper is absent at the other party 0018 Tx auto call initiation has failed 0037 Rx image memory overflow at time of reception has occurred No Tx Rx Description 0100 Tx at ti...

Page 330: ... 60 sec has occurred 0764 Tx at time of ECM transmission the procedural signal has been transmitted more than specified after transmission of PPS EOM 0767 Tx at time of ECM transmission DCN is received after transmission of PPS EOP 0768 Tx at time of ECM transmission the procedural signal has been transmitted more than specified after transmission of PPS EOP or T5 time out 60 sec has occurred 0769...

Page 331: ...Chapter 16 16 11 ...

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Page 333: ...Chapter 17 Special Management Mode ...

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Page 335: ...Overview 17 1 17 1 1 Preface 17 1 17 1 2 Entering the Special Management Mode 17 1 17 1 3 Menu List 17 2 17 2 Troubleshooting 17 3 17 2 1 Pre Check 17 3 17 2 2 User Request 17 3 17 2 3 Paper Error 17 3 17 2 4 Image error 17 3 ...

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Page 337: ...screen is displayed 3 Press 3 6 9 Mode transfers to the special management mode and maintenance code entry screen is displayed 4 Enter the maintenance code 5 digit and press OK Setting screen is displayed 5 Switch from OFF to ON and press OK Pressing OK activates the setting F 17 1 If you restore the settings switch from ON to OFF in the same procedure If you restore the initial settings press Ini...

Page 338: ...ed by one and half round when printing 14682 Foggy image prevention mode All modes OFF ON Pre exposure is turned OFF Transfer bias is not applied as a countermeasure against the trailing edge toner splash 25200 Transparency permeability correction mode Transparency OFF ON Specify the control temperature at 180 deg C and make an idle rotation of the fixing assembly for 45 sec at initial rotation 53...

Page 339: ...ome mixed mode Measure Execute Monochrome mode engage mode Special management mode Main menu Additional function 3 6 9 53649 Service mode COPIER FUNCTION SPLMAN SPL53649 Note When setting Monochrome mode engage mode it affects the life of color toner cartridges even though printing in monochrome 1 Corner bend dirt and paper stack in monochrome Supplement In Pickup page if setting Paper Type to Pla...

Page 340: ...Additional function 3 6 9 34691 Service mode COPIER FUNCTION SPLMAN SPL34691 Note When Color displacement correction mode is set printing speed may be slowing 3 Speckles on image and non image area Supplement When printing continuously red color image may have blur or lines depending on the paper type Measure Execute Calcareous paper mode Special management mode Main menu Additional function 3 6 9...

Page 341: ...ment 7 Mottled image on entire image area not smooth Supplement When printing the blue color image mottled or scale like image failure appears Measure Execute Re transfer prevention mode Special management mode Main menu Additional function 3 6 9 47667 Service mode COPIER FUNCTION SPLMAN SPL47667 Note When Re transfer prevention mode is set symptom may get worse depending on the printer status 8 M...

Page 342: ...ding edge margin execute leading edge margin switch enlarge Special management mode Main menu Additional function 3 6 9 65676 Service mode COPIER FUNCTION SPLMAN SPL65676 When reducing the leading edge margin execute leading edge margin switch reduce Special management mode Main menu Additional function 3 6 9 65677 Service mode COPIER FUNCTION SPLMAN SPL65677 When enlarging the left right margin e...

Page 343: ...Chapter 17 17 7 ...

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Page 345: ...Chapter 18 Service Mode ...

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Page 347: ...tification level 18 16 18 2 5 OPTION 18 16 18 2 5 1 OPTION List 18 16 18 2 6 COUNTER 18 26 18 2 6 1 COUNTER List 18 26 18 3 FEEDER 18 27 18 3 1 ADJUST 18 27 18 3 1 1 ADJUST List 18 27 18 3 2 FUNCTION 18 28 18 3 2 1 FUNCTION List 18 28 18 4 FAX 18 28 18 4 1 SSSW 18 28 18 4 1 1 SSSW List 18 28 18 4 2 MENU 18 29 18 4 2 1 MENU List 18 29 18 4 3 NUM 18 30 18 4 3 1 NUM List 18 30 18 4 4 NCU 18 30 18 4 4...

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Page 349: ...n transition is shown below F 18 1 1 Main menu key 2 2 key 3 8 key 4 Main menu key Back key Back key Back key OK key or Back key User screen Initial screen Main item screen Intermediate item screen Sub item screen Main item screen Intermediate item screen Sub item screen Settings screen Back key ...

Page 350: ... O display mode Adjustment mode Operation Checking mode Machine settings mode Counter mode SSSW MENU NUM NCU Bit switch registration mode Service mode for FAX Displayed only when FAX is installed TESTMODE Service mode used to perform test print or operation check Menu switch registration mode Numeric value parameter settings mode NCU parameter settings mode Service mode SYSTEM SCAN PRINT FAX PANEL...

Page 351: ... in the service mode setting value is not available either Hence adjustment in the market is being performed Please note that when the value service mode is modified be sure to record the modified value When making a copier machine execute an operation using the service mode be sure to remove the cable from the external controller or the network cable before entering the service mode Especially wh...

Page 352: ...ing OK key Not change the setting Back key Numeric value entry screen 1 To enter the setting value Numeric keys To increase the setting value by 1 key or scroll wheel clockwise To decrease the setting value by 1 key or scroll wheel counterclockwise To enter the negative setting value Right any key if displayed key or scroll wheel counterclockwise continue to operate until the value smaller than 0 ...

Page 353: ...y Small screen 2 To select the item key or scroll wheel To display the each setting screen OK key To display the previous screen Back key Setting value 1 Item selection screen To select the setting key or scroll wheel To change the setting OK key Not change the setting Back key Numeric value entry screen 2 To enter the setting value Numeric keys To change the setting OK key Not change the setting ...

Page 354: ... Display of the ROM version of the recording engine COPIER DISPLAY CCD Sub item Description TARGET B BLUE color shading target value TARGET G GREEN color shading target value TARGET R RED color shading target value GAIN OB CCD odd bit BLUE color gain level adjustment value GAIN OG CCD odd bit GREEN color gain level adjustment value GAIN OR CCD odd bit RED color gain level adjustment value GAIN EB ...

Page 355: ...the copy output sheet is larger or smaller than the document image Adjustment method Compare the document and copy output sheet and make an adjustment When the image printed in the output sheet is smaller than the document image increase the value When the image printed in the output sheet is larger than the document image decrease the value Setting range 512 to 512 Factory setting value Value aft...

Page 356: ...t photo map mode Setting range 4 to 4 Factory setting value Value after RAM clearing 0 ACS EN Adjustment of copyboard ACS EN ACS judgment area When used The user does not need color adjustment of the upper edge or corners of the BOOK document At copyboard reading Setting range 2 to 2 Increase the setting value to enlarge the judgment area Factory setting value Value after RAM clearing 1 ACS EN2 Ad...

Page 357: ...ng value C When used Low high image density or fogging occurs but the problem cannot be eliminated by changing the density setting and performing special printing process Adjustment method Increase the setting value to increase the image density Decrease the setting value to decrease the image density When fogging occurs it may be eliminated by decreasing the setting value Setting range 10 to 10 U...

Page 358: ...te flower patches image with high granularity in halftone mode Setting range 30 to 40 Unit 50V It is preferable to enter values in the condition of M C Y K Factory setting value Value after RAM clearing 0 BCK TR C Transfer bias backside setting value C When used An image failure occurs depending on the type or condition of the paper AND the problem cannot be eliminated by performing special printi...

Page 359: ...used for E RDS Refer to the port number in the user mode Setting range 1 to 65535 Factory setting value Value after RAM clearing 443 COM TEST Confirmation of the connection with the sales company s server used for E RDS Try to connect the sales company s server Make a judgment of whether connection has been made or not and display the result by OK or NG COM LOG Display of a communication error log...

Page 360: ...an TAIWAN Asia SINGAPORE HONG KONG MALAYSIA ASIA area Note STANDARD CANADA are not in use HIST ACT HIST Clearing of the communication management history ACC HIST Clearing of the print history JAM HIST Clearing of the jam history ERR HIST Clearing of the error E code history ALARM Not used ENV HIST Not used CARD Clearing of the connection information of a new card reader equipment Clear data relate...

Page 361: ...the system data list system dump list SYS DAT Output of the system data list Mainly output the report of each service software switch and parameter used for FAX function SYS DMP Output of the system dump list Output the service data such as the number of communication number of received sheets number of sent sheets number of recording sheets and number of errors etc CNTR Output of the counter repo...

Page 362: ... to enter the document size is displayed When the sizes other than UNKNOWN are specified ACS judgment processing is performed based on the specified document size Setting range 0 to 20 Setting value 0 UNKNOWN 2 A4 3 A5 7 B5 12 LGL 13 LTR 60 STMT Factory setting value Value after RAM clearing 0 DSP TNROW Setting of whether or not to display Toner Low Setting value 0 Do not display the screen 1 Disp...

Page 363: ... possible regardless of the environment Since there is no result of detection of attraction paper resistance set a transfer bias from the environment Setting value 0 OFF 1 ON Factory setting value Value after RAM clearing 0 SPL25407 Setting of thin paper rough paper Change the process speed to 4 5 speed Use the temperature control table for thin paper rough paper Thin paper only Do not change the ...

Page 364: ...ng ACS Function Adjustment Feeder Adjustment of ACS identification level when feeder is in use Setting range Color priority B W priority 7 levels Default 1 scale shifted from the center toward B W priority F 18 5 18 2 5 OPTION 18 2 5 1 OPTION List 0020 2016 BODY SPL65676 Switching of the margin at the lead edge in the direction of increasing the margin Increase the margin at the lead edge of the p...

Page 365: ...nularity large stability for CMYK Factory setting value Value after RAM clearing 0 IFXEML Z Control of the additional function of the attribute flag when printing a message received by email Setting value 0 For PDL_Text mode CardDirect_Gray Correction ODM Background On 1 For PDL_Photo mode CardDirect_Normal ODM Background Off 2 For Scan_Photo mode CardDirect_Normal ODM Background On Factory settin...

Page 366: ...yes 113 Total black and white small yes 114 Total 1 two sided yes 115 Total 2 two sided 116 Large two sided yes 117 Small two sided 118 Total monocolor 1 119 Total monocolor 2 120 Total full color large yes 121 Total full color small 122 Total full color monocolor large yes 123 Total full color monocolor small yes 124 Total full color monocolor 2 yes 125 Total full color monocolor 1 yes 126 Total ...

Page 367: ...es 205 Copies A total 1 yes 206 Copies A total 2 207 Copies A large yes 208 Copies A small yes 209 Local copies total 1 yes 210 Local copies total 2 211 Local copies large yes 212 Local copies small 213 Remote copies total 1 214 Remote copies total 2 215 Remote copies large 216 Remote copies small yes 217 Copies full color 1 yes 218 Copies full color 2 219 Copies monocolor 1 220 Copies monocolor 2...

Page 368: ...full color mono color large yes 286 Local copies full color mono color large yes 287 Local copies full color mono color 2 yes 288 Local copies full color mono color 1 289 Local copies full color large two sided yes 290 Local copies full color small two sided 291 Local copies monocolor large two sided 292 Local copies monocolor small two sided 293 Local copies black and white large two sided yes 29...

Page 369: ...d white 1 yes 340 PDL prints black and white 2 341 PDL prints full color large yes 342 PDL prints full color small 345 PDL prints black and white large yes 346 PDL prints black and white small 351 PDL prints full color large two sided yes 352 PDL prints full color small two sided 355 PDL prints black and white large two sided yes 356 PDL prints black and white small two sided 401 Copies prints ful...

Page 370: ...d 623 Box prints monocolor large two sided 624 Box prints monocolor small two sided 625 Box prints black and white large two sided 626 Box prints black and white small two sided yes 631 Media prints total 1 yes 632 Media prints total 2 633 Media prints large yes 634 Media prints small yes 635 Media prints full color 1 yes 636 Media prints full color 2 637 Media prints monocolor 1 638 Media prints ...

Page 371: ...710 Received prints black and white 2 711 Received prints full color large yes 712 Received prints full color small 713 Received prints gray scale large 714 Received prints gray scale small 715 Received prints black and white large yes 716 Received prints black and white small 717 Received prints full color gray scale large yes 718 Received prints full color gray scale small yes 719 Received print...

Page 372: ...Sent scan total 3 black and white 919 Sent scan total 4 color 920 Sent scan total 4 black and white yes 921 Sent scan total 5 color yes 922 Sent scan total 5 black and white yes 929 Sent scan total 6 color yes 930 Sent scan total 6 black and white 931 Sent scan total 7 color 932 Sent scan total 7 black and white 933 Sent scan total 8 color 934 Sent scan total 8 black and white 935 Universal sent s...

Page 373: ...put Setting value 0 Perform printing without a card 1 Perform printing when a card is inserted Factory setting value Value after RAM clearing 0 CC SPSW Setting of whether or not to support the control card I F CC V Setting value 0 Do not support the control card I F 1 Support the control card I F Factory setting value Value after RAM clearing 0 COPIER OPTION LCNS OF Disabling no transfer of licens...

Page 374: ...by 2 for large size and 1 for small size TTL Total counter copy printer FAX composite function COPY Total copy counter Count up the counter value when copy operation is executed and the paper is delivered to outside of the printer PDL PRT PDL print counter Count up the counter value when the paper is delivered to outside or stacked in double sided mode according to the charging counter at the time...

Page 375: ... jam counter SORTER Not used 2 SIDE Duplexing unit jam counter MF Multi feeder jam counter C1 Cassette jam counter C2 Option cassette jam counter C3 Not used C4 Not used COPIER COUNTER MISC Sub item Description WST TNR Not used COPIER COUNTER DRBL 2 Display setting adjustment range 00000000 to 99999999 When 99999999 is exceeded the value returns to 00000000 Use this item as a guide to know the tim...

Page 376: ...N Checking of paper transport at a single ADF SSSW No Bit No Function 01 Error Copy function related 0 Error code output for service engineer 02 Network connecting condition setting related 4 Forbid communication control that supports V34 CCRTN OFF IP network 7 Connect as F network 2 type terminal 03 Echo related 0 TCF EQM check 1 Transmit echo protection tone to V 29 7 Output 1080Hz before CED 04...

Page 377: ...SX 3 Forbid manual polling operation 25 Report display function settings related 0 Prioritize received phone number to dialed number 2 When receiving blank CSI regard the CSI as not received 3 Message language selection user SW 28 0 Forbid V8 procedure at calling side 1 Forbid V8 procedure at receiving side 2 Forbid V8 late start at calling side 3 Forbid V8 late start at receiving side 4 Forbid fa...

Page 378: ...99 21 Pseudo CI cadence OFF time short 0 to 999 22 Pseudo CI cadence OFF time long 0 to 999 23 CNG detection level at FAX TEL switching 0 to 7 24 Pseudo RBT delivery level at FAX TEL switching 10 to 20 100V 0 to 20 120 230V 25 CNG monitoring time when answer phone is used 0 to 999 26 Level to detect no sound when answer phone is used 0 to 7 27 Preamble detection time of V21 low speed flag 20 10ms ...

Page 379: ... 16 07 Signal sensing level 0 to 7 08 Number of signal frequencies 0 to 9999 pce Bit No Function 1 0 0 Frequency sensing method Modem Tonal counter 1 2 Signal frequency Changes No change 3 4 Screening intermittent signal From ON From both 5 6 Signal method Continuous Intermittent 7 Signal sensing Yes No Parameter No Function Setting Range 01 T0 timer 0 to 9999 x 10 ms 02 T1 timer 0 to 9999 x 10 ms...

Page 380: ...Range 01 02 T1 timer 0 to 9999 x 10 ms 03 T2 timer 0 to 9999 x 10 ms 04 T3 timer 0 to 9999 x 10 ms 05 T4 timer 0 to 9999 x 10 ms 06 Signal sensing table 0 to 16 07 Signal sensing level 0 to 7 08 Number of signal frequencies 0 to 9999 pce Bit No Function 1 0 0 1 Signal sensing method FED FR3 2 Signal frequency Changes No change 3 4 Screening intermittent signal From ON From both 5 6 Signal format C...

Page 381: ...terval 2 to 99 min 12 DTMF delivery level H1 3 PSTN 0 to 16 dBm 13 DTMF delivery level L1 4 PSTN 0 to 16 dBm 14 ECM T5 timer 60 to 480 sec 15 ECM CD timer 0 to 9999 ms 16 CED detection level 0 to 9 17 Upper limit for F T calling time 0 to 9999 sec 19 Number of trail edge margin lines at image s trail edge 0 to 9999 lines 20 Time to capture F T line 0 to 9999 sec Special SW17 bit 4 24 Delivery time...

Page 382: ...999 x 10 ms 05 T4 timer 0 to 9999 x 10 ms 06 Signal sensing table 0 to 16 07 Signal sensing level 0 to 9 08 Number of signal frequencies 0 to 9999 pce Bit No Function 1 0 0 1 2 Signal frequency Changes No change 3 4 Screening intermittent signal From ON From both 5 6 Signal format Continuous Intermittent 7 Signal sensing Yes No Parameter No Function Setting Range 01 02 T1 timer 0 to 9999 x 10 ms 0...

Page 383: ...lume according to the hardware volume TESTMODE SCAN ADJUST Sub item Description WLVL ADJ Correct white level in copyboard scanning and stream scanning to determine shading target SCAN READ Start copyboard scanning operation to read white level of the document original FLOW SCAN READ Start stream scanning operation to read white level at stream scanning KDT DF1 R Display DT DF1 R KDT DF1 G Display ...

Page 384: ...ing value 1 ON 0 OFF COLOR Y Selection for each color is available The selected color ON is to be output Setting value 1 ON 0 OFF COLOR C Selection for each color is available The selected color ON is to be output Setting value 1 ON 0 OFF COLOR K Selection for each color is available The selected color ON is to be output Setting value 1 ON 0 OFF SIZE Display paper size PAPER Display presence absen...

Page 385: ...Sub item Description G34800TX G34 800TX Close DC circuit to deliver the frequency of 4800bps using the modem s G3 signal delivery function DETECT1 CI Ring detection Check Ci Fc and hook state ON OFF from l line CI FREQ HOOK FC DETECT2 CMG CNG detection test 1 Check CNG signal and FED Make CML relay at ON state to detect CNG FED CML DETECT3 CMG CNG detection test 2 Check CNG signal and FED Make CML...

Page 386: ...Requirements for displaying OK are not satisfied The OK key was pressed with clockwise or counterclockwise operation only MEMO 1 click increases decreases the value by 1 The wheel rotates 360 degrees with 24 clicks LED CHECK START LED check Check the LED operation Every time pressing the OK key after LEDs are completely turned off the Start Key Lamp Execution Memory Lamp Error Lamp light up sequen...

Page 387: ...Press the OK key 2 Increase decrease the setting value to minimize flicker in the flicker screen displayed key The value decreases key The value increases 3 When pressing the OK key the setting value is displayed 4 Press the Return key and complete adjustment Factory setting value Varies depending on the machine Value after clearing of RAM data 10 MAX Set the maximum setting value Adjustment metho...

Page 388: ......

Page 389: ...Chapter 19 Upgrading ...

Page 390: ......

Page 391: ... 1 Overview of Upgrade 19 1 19 2 Making Preparations 19 2 19 2 1 Required System Environment 19 2 19 2 2 Before Upgrade 19 2 19 3 Downloading System Software 19 3 19 3 1 Downloading the System Software 19 3 19 3 1 1 Downloading Procedure 19 3 ...

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Page 393: ...hereinafter called UST F 19 1 Firmware Structure T 19 1 Depending on the UST version Firmware can be less than above mentioned Firmware Function Storage BOOTROM Main controller activation Main controller PCB BOOTABLE Whole control Main controller PCB LANGUAGE Language file Main controller PCB DCON Control printer area DC controller PCB Firmware USB cable Main body PC ...

Page 394: ...re PC that has USB port UST file for the Machine Obtained from System CD and Service site s download Vary depends on the sales company USB cable USB1 1 2 0 19 2 2 Before Upgrade 0019 5086 1 Start PC 2 Connect the machine and a PC with a USB cable 3 Turn ON the machine and enter the download mode in service mode COPIER FUNCTION SYSTEM DOWNLOAD USB DOWNLOAD AVAILABLE is displayed on the control pane...

Page 395: ...em Software 19 3 1 Downloading the System Software 19 3 1 1 Downloading Procedure 0019 5087 1 Open the UST wlaaXXXX ust all exe XXXX firmware version 2 Note the firmware version that the current one will be updated to and click Next F 19 3 ...

Page 396: ...Chapter 19 19 4 3 Click Next F 19 4 4 Select a USB connected device and click Next F 19 5 ...

Page 397: ...Chapter 19 19 5 5 Click Start F 19 6 6 Click Yes F 19 7 Download will be started F 19 8 ...

Page 398: ...pter 19 19 6 7 When download is complete click OK F 19 9 The machine restarts automatically 8 Check that the firmware version is the same as the one checked in step 2 in service mode COPIER DISPLAY VERSION ...

Page 399: ...Chapter 19 19 7 ...

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Page 401: ...Chapter 20 Service Tools ...

Page 402: ......

Page 403: ...Contents Contents 20 1 Service Tools 20 1 20 1 1 Special Tools 20 1 20 1 2 Standard Tools 20 2 20 1 3 Solvent Oil List 20 2 ...

Page 404: ......

Page 405: ...ol No Ctgr Appearance Remarks Digital multimeter FY9 2002 A Use for electrical checks for adjustment of laser power in combination with the laser power checker Cover switch TKN 0093 A Tester extension pin FY9 3038 A Used as a probe extension when making electrical checks Tester extension pin L shaped FY9 3039 A Used as a probe extension when making electrical checks CA1 test Sheet FY9 9030 A Used ...

Page 406: ...Retaining ring pliers Crimper Tweezers Ruler CK 0203 CK 0205 CK 0218 CK 0302 CK 0303 Applied to the axis ring Employed to measure 150 mm 21 22 23 24 25 Mallet plastic head Brush Penlight Plastic bottle Lint free paper CK 0314 CK 0315 CK 0327 CK 0328 CK 0336 100 cc 500 SH PKG 26 27 28 Oiler Plastic jar Digital multi measure CK 0349 CK 0351 FY9 2032 30 cc 30 cc No Name Uses Remarks 1 Ethyl alcohol C...

Page 407: ...Sep 8 2008 ...

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