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Canon imageRUNNER ADVANCE C2225, Basic Operation Gude

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Canon imageRUNNER ADVANCE C2225 Basic Operation Gude Download Page 101

101

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Troubleshooting

Clearing Paper Jams  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 102

Locations of Paper Jams• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •103
Main Unit• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •105
Inside the Fixing Unit • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •112
Paper Sources • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •115
Feeder • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •120
Staple Finisher-M1/Booklet Finisher-M1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •123
Booklet Finisher-M1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •125
Inner Finisher-F1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •129
Inner 2Way Tray-F1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •131
Copy Tray-J1 (Optional)  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •132

Reducing the Frequency of Paper Jams   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 133

Clearing Staple Jams (For Optional Products) .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 134

Locations of Staple Jams  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •134
Staple Finisher-M1/Booklet Finisher-M1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •135
Saddle Stitcher Unit of the Booklet Finisher-M1 (Optional)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •137
Inner Finisher-F1 (Optional) • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •140

If Memory Becomes Full during Scanning  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 142

For the Copy Function  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •142
For the Fax/Scan and Send Function• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •142

When an Error Message Is Displayed  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 143

When an Error Code Is Displayed   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 144

Printer/Fax Driver Troubleshooting  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 145

Service Call Message   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 146

Contacting Your Local Authorized Canon Dealer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •147
Setting the Limited Functions Mode from the Service Call Message Screen • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •148
Functions Available When the Printer/Scanner Cannot Be Used Due to an Error  • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •150

Frequently Asked Questions   .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 152

Summary of Contents for imageRUNNER ADVANCE C2225

Page 1: ...ENG Basic Operation Guide After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...nel Display 17 Main Menu Screen Settings 19 Changing Settings According to Your Needs 21 Flow of Basic Operations How to Make a Copy 24 Things You Can Do with the Copy Functions 26 Sending a Fax 32 Things You Can Do with the Fax Functions 34 Sending Scanned Data E Mail I Fax File Servers 38 Things You Can Do with the Scan and Send Functions 40 Storing Scanned Data 46 Things You Can Do with the Sca...

Page 3: ...uency of Paper Jams 133 Clearing Staple Jams For Optional Products 134 If Memory Becomes Full during Scanning 142 When an Error Message Is Displayed 143 When an Error Code Is Displayed 144 Printer Fax Driver Troubleshooting 145 Service Call Message 146 Frequently Asked Questions 152 ...

Page 4: ...e Setup Guide Describes the settings required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware ENG Setup Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide This Manual Provides an overview of the functions and describes the basic operations Describes the mainte...

Page 5: ...the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Driver Installation Guide Provides instructions on installing the p...

Page 6: ...ROM into your computer 2 Drag and drop the iRADV_C2230_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_C2230_Manual_us folder to display the e Manual Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed When you start the e Manual the following page the top pa...

Page 7: ...t from purpose This section includes the introduction of functions of the machine for each purpose 8 Office Locations Inquiries for the machine are displayed 9 Trademarks The trademarks are displayed 10 Copyright The information of copyrights is displayed 11 Disclaimers The disclaimers are displayed 12 Enter keyword s here Enter a keyword in the search dialog box and press The search results page ...

Page 8: ...8 MEMO ...

Page 9: ... Documentation Work with an Evolving Multitasking Machine 10 Main Power and Energy Saver Key 12 Parts and Their Functions 13 External View 13 Internal View 15 Feeder 16 Control Panel and Touch Panel Display 17 Main Menu Screen Settings 19 Changing Settings According to Your Needs 21 ...

Page 10: ...d with features that meet the needs of document work in a digitized office the imageRUNNER ADVANCE C2230 C2225 represents the ultimate in a digital multitasking machines What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the Collate modes p 24 Fax Scanned documents a...

Page 11: ... software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a computer to the machine This data can be printed only by entering the correct PIN password on the machine This enables you to print without unauthorized people viewing your data See e Manual Secure Print Printing a Fax I ...

Page 12: ...idle for a certain period of time the machine will enter the Auto Sleep mode to minimize energy consumption Press the Energy Saver to cancel the Sleep mode and resume normal machine operations Main Power and Energy Saver Key The machine is provided with a main power switch and the Energy Saver key Do not connect or disconnect the power cord with wet hands as this may result in electrical shock If ...

Page 13: ...he imageRUNNER ADVANCE C2230 When the Cassette Feeding Unit AF1 Inner Finisher F1 Inner Finisher Additional Tray A1 and Copy Tray J1 are attached 15 16 1 2 3 4 5 11 12 13 10 9 8 14 6 7 Parts and Their Functions This section provides you with the names and functions of all the parts of the machine ...

Page 14: ...s and other devices to the machine You can also connect the machine to a computer using a USB cable 8 Lower Right Cover of the Main Unit Open this cover when clearing a paper jam inside the main unit 9 Multi Purpose Tray Use the multi purpose tray to feed paper manually and for loading nonstandard paper stock such as envelopes 10 Paper Drawer s Upper Right Cover Open this cover when clearing a pap...

Page 15: ...d 5 4 3 2 1 1 Platen Glass Use the platen glass when scanning books thick originals thin originals transparencies etc 2 Upper Cover of the Fixing Unit Open this cover to clear a paper jam in the fixing unit 3 Duplexing Unit Pull out the duplexing unit to clear a paper jam 4 Toner Replacement Cover Open this cover to replace the toner cartridge 5 Toner Cartridge When toner runs out pull out the ton...

Page 16: ...this tray with the surface that you want to scan face up 4 Original Output Area Originals that have been scanned from the original supply tray are output into the original output area 5 Original Set Indicator Lights when originals are placed in the original supply tray 6 Document Feed Scanning Area Scans documents sent from the feeder 7 Platen Glass Use the platen glass when scanning books thick o...

Page 17: ...or lights if there is an error in the machine When the Error indicator flashes follow the instructions that appear on the touch panel display When the Error indicator maintains a steady red light contact your local authorized Canon dealer 12 Processing Data Indicator Flashes or blinks green when the machine is performing operations and maintains a steady green light when fax data is stored in memo...

Page 18: ... login service such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In Out or Log In on the screen Press Log In Out or Log Out after you finish using the machine to log out Use Help If Help is displayed on the top right of the function setting screen press Help to chec...

Page 19: ...ress Main Menu Wallpaper Settings 2 Select the wallpaper 3 Press OK Example of Customized Screen Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in which it is displayed You can place or delete one blank button space by pressing Add Blank or Delete Blank respectively You can specify settings for the displayed screen by pressing on the...

Page 20: ...t Settings If Display Show All is set to On Show All appears on the Main Menu screen Example of Customized Screen Top Buttons Settings You can display up to four function shortcut buttons on the top of the screen 1 Press Shortcut Button Settings 2 Select the shortcut button and the function to assign to it 3 Press OK Example of Registration If you do not want to select a function press Unassigned ...

Page 21: ...the gradation and cleaning the feeder Function Settings You can specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Destination Settings You can register fax and e mail destinations in the address book In addition to re...

Page 22: ...22 MEMO ...

Page 23: ...x File Servers 38 Things You Can Do with the Scan and Send Functions 40 Storing Scanned Data 46 Things You Can Do with the Scan and Store Functions 48 Printing Stored Data 50 Things You Can Do with the Access Stored Files Functions File Operation 52 Things You Can Do with the Access Stored Files Functions Print 53 Operating the Machine from a Computer Remote UI 56 Printing from a Computer 58 ...

Page 24: ...ect Copy from the Main Menu screen Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 28 to p 30 in this manual This section describes the flow of basic copy operations How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If t...

Page 25: ...fter specifying the settings press Start Press Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Copying When copying is complete remove your originals ...

Page 26: ...tio You can specify the copy ratio for a copy job You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 3 Check Settings You can check edit or clear the current copy settings 4 Select Paper You can select the paper size type and the paper source You can also set the machine to automatically recognize the...

Page 27: ...our originals 5 N on 1 You can reduce multiple pages of the original to copy onto a single page You can also change the order of the page layout 6 Job Build You can scan originals that are too many to be placed at once by dividing them into multiple batches After all originals are scanned copying is started 7 Booklet You can layout the scanned documents to make a booklet You can also print a cover...

Page 28: ...iate paper size 4 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 5 Document Scan Lock You can embed tracking information in copies This increases security by preventing unauthorized copies 6 Secure Watermark You can embed hidden text such as CONFIDENTIAL in the background of copies T...

Page 29: ...ring This mode enables you to print copy set numbers You can specify the size position or direction of the copy set number 5 Print Date You can copy the date day month and year onto the output You can specify the size position or direction of the date 6 Watermark This mode enables you to copy a watermark and user defined text onto the output You can specify the size position or direction of the wa...

Page 30: ... entire original image shifted by a designated width to create a margin on the copies You can set different width values for the each side of the paper 3 Print Check This mode enables you to confirm scanned images page by page before copying when you scan originals on the platen glass 4 Nega Posi This mode enables you to copy the original image with the hues and gradations inverted 5 Job Done Noti...

Page 31: ...31 Flow of Basic Operations ...

Page 32: ...face up Placing originals on the platen glass Open the feeder Place your originals face down Gently close the feeder You can set various facsimile functions For more information see from p 34 to p 37 in this manual If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first in...

Page 33: ...can specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending After a job is sent the send settings may be retained except the specified destinations To cancel the settings press Reset To send oth...

Page 34: ...on this key is grayed out 5 Previous Settings You can recall the three most recent destinations or fax settings You can send a fax using the recalled destination or settings 6 Resolution If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 7 Scan Size You can select the original scann...

Page 35: ...t a pause after the country code and at the end of the telephone number 2 Backspace Press when you enter an incorrect number to delete the number before the cursor 3 Subaddress You can send or receive fax documents with increased security by attaching a subaddress and a password to your fax transactions 4 Set Details Displayed when multiple lines are set to be used Press to set the subaddress and ...

Page 36: ...as in a book one sheet at a time 4 Different Size Originals You can scan originals of different size fed together in one group 5 Erase Frame This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes 6 Copy Ratio Specify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a ...

Page 37: ... can receive the facsimile and then start scanning the originals You can directly send without storing the original in the memory 5 Job Done Notice Press to have the machine notify the user through e mail when the fax job is done 6 Finished Stamp You can print a stamp approximately 1 8 3 mm in diameter on the front side of scanned and sent originals 7 Preview This mode enables you to preview the s...

Page 38: ...cribes the flow of basic scan and send operations Sending Scanned Data E Mail I Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Press Scan and Send Scan and Send Basic Features screen is displayed Placing Originals Place the original on the feeder or the scanned glass Placing originals in the feeder Adjust the slide guides to fit the size of your originals Ne...

Page 39: ... buttons or frequently used settings Also if you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending For more information on storing the destination in the address book see e Manual Scan and Send After a job is sent the send setti...

Page 40: ...cess the one touch destinations of another server to specify a destination 3 New Destination Press to specify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself Press to specify your own e mail address as the destination This setting is enabled only if you are managing users by SSO H or another login system In addition administrators can limit general users so t...

Page 41: ...es clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 6 File Format If you are sending to an e mail address or file server you can specify the file format You can select from PDF XPS OOXML p...

Page 42: ...ify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 7 Sharpness This mode enables you to scan the originals with a sharper or softer contrast You can use this mode when you want to soften and sharpen text lines or the outline of the image 8 Density Change the exposure You ca...

Page 43: ...t side of scanned and sent originals 3 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 4 Preview This mode enables you to preview the scanned data of your originals and to check the page count before sending your document You can also delete a specified page 5 Delayed Send This mode enables you to store a send job in memory and have it sent at a l...

Page 44: ...ame 2 Subject Message You can specify a subject and enter a message when sending an e mail or I fax If you do not specify a subject it will be specified automatically 3 Reply to You can specify a reply to address when sending an e mail or I fax 4 E Mail Priority You can set a priority level when sending e mail Things You Can Do with the Scan and Send Functions Useful Send Functions Last Page ...

Page 45: ...45 Flow of Basic Operations ...

Page 46: ...eder Place your originals face down Gently close the feeder If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such as Department ID Management or SSO H has been set press Log In Out to log out To use memory media specify the f...

Page 47: ...een is displayed 4 Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 48 to p 49 in this manual If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Storing When scanning is complete remove your originals ...

Page 48: ...he data to be scanned 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Text Photo or Photo 8 Restore Defaults This mode is useful if you want to clear all settings and reset the settings All settings are cleared 9 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 10 Copy Ratio This mode enables you to cha...

Page 49: ... can scan originals that are too many to be placed at once by dividing them into multiple batches After all originals are scanned storing is started 5 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 6 Sharpness This mode enables you to adjust image quality for copying You can use this...

Page 50: ...cribes the flow of basic Access Stored Files operations The procedure for printing files stored in memory media is used here as an example Printing Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such as Departme...

Page 51: ...reen is displayed 4 Start Printing After specifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Memory Media Selection screen You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see from p 53 to p 54 in this manual ...

Page 52: ...Screen 1 Clear Selection Press to cancel the selection of a file 2 Print Press to display the Print Settings screen 3 Edit File Press to display the menu for adding or deleting a file or displaying the detailed information of a file 4 Details You can check the detailed information of the stored file 5 Delete You can delete stored files You can erase unnecessary files and arrange the storage locati...

Page 53: ...avorite Settings This mode enables you to register frequently used print settings You can recall the registered frequently used settings for future use 4 Print Range You can set the print range using All Pages or Specify Pages 5 Change No of Copies Press to set the number of prints when multiple files are selected Displayed only when print settings have not been changed 6 Back to Default Set Press...

Page 54: ...r size 4 Enlarge Print Area You can set the blank borders at each side of the page to 0 0 mm and print all the way to the edges of the page 5 Password to Open a Doc You can print password protected PDF files by entering the password required to open them 6 Print Comments You can print the PDF file and all the comments 7 Booklet This mode enables you to print documents in such a way that the prints...

Page 55: ...55 Flow of Basic Operations ...

Page 56: ...fy the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again The Remote UI setting is made effective only after turning the machine s main power OFF and then ON For instructions on turning ON OFF the machine see p 12 in this manual The Remote UI User Interface...

Page 57: ...nd specify the settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service su...

Page 58: ...nter driver appears If you install a printer driver in your computer you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application softwa...

Page 59: ...ettings click OK Click OK When printing is complete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 57 in this manual ...

Page 60: ...60 MEMO ...

Page 61: ...ying the Size 72 Replacing the Stamp Ink Cartridge Feeder 76 Replacing the Staple Cartridge For Optional Products 78 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher M1 Booklet Finisher M1 78 Replacing the Staple Case in the Saddle Stitcher Unit Booklet Finisher M1 80 Replacing the Staple Cartridge Inner Finisher F1 82 Replacing the Toner Cartridge 84 Replacing the Waste Toner Co...

Page 62: ...t Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams When you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam The following paper sizes can be loaded into Paper Drawers 1 2 3 and 4 Paper Drawer 1 11 x 17 LTR and EXEC Paper...

Page 63: ...always fan the sheets several times and align the edges to facilitate feeding 3 3 Load the paper stack into the paper drawer 3 1 2 1 Make sure that the paper size setting of the paper drawer matches the size of the paper to load in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place in th...

Page 64: ...e are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing up is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reloading it For more information on the print direction of preprinted paper paper which has logos or patterns a...

Page 65: ... out the paper drawer until it stops 3 Remove all of the remaining paper 2 2 Adjust the position of the paper drawer guides 1 2 2 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the left ...

Page 66: ...late straight down and close the inside cover The paper size that cannot be used depending on the model and settings is also listed on the paper size plate 5 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury On...

Page 67: ...the print surface Do not load transparencies while the machine is printing Doing so may cause a paper jam Use only transparencies intended for use with this machine If you use other transparencies you may cause damage to the machine It is recommended that output transparencies are immediately removed from the output tray to avoid folding of the transparencies and paper jams Return the remaining tr...

Page 68: ...ing unit approximately 392 F Depending on the materials used for the seal the glue may melt under the fixing unit s heat sealing the envelopes If the optional Copy Tray J1 and Inner Finisher F1 are attached envelopes are output to any output tray other than the Copy Tray J1 even if the Copy Tray J1 is designated as the output tray destination If the optional Copy Tray J1 and Inner 2Way Tray F1 are...

Page 69: ...re loading the envelopes 1 1 Take five envelopes loosen them as shown and then stack them together Repeat this step five times for each set of five envelopes 2 2 Place the envelopes on a clean level surface and press all the way around the envelopes by hand in the direction of the arrows to remove any curls Repeat this step five times for each set of five envelopes 3 3 Hold down the four corners o...

Page 70: ... they will be fed If you use envelopes that have glue attached to their flaps the glue may melt due to the heat and pressure of the fixing unit Do not print on the back side of the envelopes the side with the flap If the envelopes become filled with air flatten them by hand before loading them into the Envelope Feeder Attachment D1 ...

Page 71: ...into place 2 Align the leading edges of the envelopes and make sure that they are held in place under the claws Load the envelopes as shown below Be aware of the orientation of the envelopes when loading Envelopes which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity o...

Page 72: ... panel display Printing resumes If printing a COM10 No 10 ISO C5 DL or Monarch envelope be aware of the orientation when setting the original See e Manual Basic Operations Loading the Envelope after Specifying the Size This section explains how to load the envelopes that are specified in Settings Registration into the envelope cassette Make sure that you change the envelope settings from the Setti...

Page 73: ... drawer several envelopes at a time 3 3 Slide the left guide to align it with the mark for the desired envelope size 4 4 Adjust the front guide 1 2 3 1 3 1 Loosen the two screws fixing the front width guide of the envelope feeder attachment 2 Press down on the envelope receptacle and move the front width guide to align it with the mark for the desired envelope size 3 Fix the front width guide in p...

Page 74: ...Be aware of the orientation of the envelopes when loading Envelopes which have been rolled or curled must be straightened out prior to use Make sure that the height of the envelope stack does not exceed the height limit mark The maximum height quantity of envelopes that can be loaded into the cassette is approximately 1 1 4 30 mm The maximum height quantity of envelopes varies depending on the env...

Page 75: ...er drawer to its original position be careful not to get your fingers caught as this may result in personal injury Never place paper or any other items in the empty part of the paper drawer next to the envelopes Doing so may cause paper jams If output has been stopped due to an insufficient number of envelopes load more envelopes and follow the instructions on the touch panel display Printing resu...

Page 76: ...r hands or clothing If ink gets onto your hands or clothing wash it off immediately with cold water 1 1 Open the covers 1 2 1 1 Pull the lever open the feeder cover 2 Open the inner cover holding it by its tab 2 2 Load the stamp ink cartridge 1 2 1 Remove the old stamp ink cartridge using tweezers 2 Push in the new stamp ink cartridge until it clicks using tweezers Make sure that the stamp ink car...

Page 77: ...77 Routine Maintenance 3 3 Close the covers 2 1 1 Close the inner cover 2 Close the feeder cover When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Page 78: ... staple cartridges intended for use with this machine Replacing the Staple Cartridge in the Stapler Unit Staple Finisher M1 Booklet Finisher M1 When the Staple Finisher M1 or Booklet Finisher M1 is almost out of staples and the staple cartridge in the stapler unit must be replaced a screen prompting you to replace the staple cartridge appears on the touch panel display Follow the procedure describ...

Page 79: ...ew staple cartridge 2 Press the spring loaded case down until it clicks into place 3 Remove the seal holding the staples together by pulling it straight out Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle ...

Page 80: ...he staple case must be replaced a screen prompting you to replace the staple case appears on the touch panel display Follow the procedure described below to replace the staple case If necessary remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit This procedure is necessary only if the Booklet Finisher M1 is attached the Booklet Finisher M1 ...

Page 81: ... Pull the stapler unit of the saddle stitcher unit towards you and then push it up 1 Stapler Unit 2 Saddle Stitcher Unit 3 3 Insert the new staple case 1 2 1 2 1 2 1 Pull out the empty staple case holding it by its left and right sides 2 Push the new staple case in until it clicks into place Only one staple case can be inserted at a time When replacing the staple cases replace both the front and b...

Page 82: ...cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury When you have replaced the staple case be sure to manually reposition the staples in the saddle stitcher unit See e Manual Settings Registration Replacing the Staple Cartridge Inner Finisher F1 This section describes the procedure for replacing the stap...

Page 83: ... remove the seal that holds the staples together before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tear 4 4 Attach the staple case to the finisher 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Cl...

Page 84: ...eplace the toner cartridge immediately Do not burn or throw used toner cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully gather the toner particles together or wipe them up with a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust ex...

Page 85: ...isplay a message indicating that the remaining toner is low See e Manual Settings Registration When a message that the toner is low appears approximately 1 000 pages can still be printed It is recommended that you get a new toner cartridge ready for replacement before the toner runs out Complete instructions on how to replace the toner cartridge can be accessed by pressing Previous or Next on the ...

Page 86: ...idge out halfway and then remove it completely while supporting it and keeping it straight with your other hand from underneath Do not burn or throw used toner cartridge into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cart...

Page 87: ...p from the new toner cartridge Twist the protective cap of the new toner cartridge in the direction of the arrow to remove it 4 4 Insert the new toner cartridge 2 1 1 Align the arrow on the ring near the end of the new toner cartridge with the arrow on the toner inlet of the machine as indicated in the diagram 2 Push the new toner cartridge in as far as possible Support the new toner cartridge wit...

Page 88: ...he covers 2 1 0 1 Close the cover for the toner cartridge you replaced 2 Close the front cover of the main unit When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Page 89: ...h a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up spilled toner Doing so may cause a malfunction in the vacuum cleaner or result in a dust explosion due to static discharge If toner is ingested consult a physician immediately If toner gets onto your hands or clothing wash it off immediately with cold w...

Page 90: ... the cover from the used waste toner container 2 Cover the opening of the used waste toner container with the cover removed in step 1 When removing the waste toner container be careful not to tilt it as the toner may spill and get onto your hands or clothing 3 3 Put the removed waste toner container into a bag and then tie it up at the top to prevent the toner remaining inside the cartridge from s...

Page 91: ...er into the box 5 5 Insert the new waste toner container 1 2 1 Insert the new waste toner container 2 Close the cover for the waste toner container When closing the cover for the waste toner container be careful not to get your fingers caught as this may result in personal injury ...

Page 92: ...around the power plug and become damp This may cause a short circuit and result in a fire When cleaning with a cloth do not dampen it too much as this may damage the original or break the machine Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts Cleaning the Platen Glass and Underside of the Feeder If the platen glass or the ...

Page 93: ...while cleaning them If the document feed scanning area is dirty documents may not be scanned clearly and the size of the document may not be detected correctly 1 1 Clean the rollers of the feeder 2 1 1 1 Pull the lever and open the feeder cover 2 Clean the rollers a total of three places inside the feeder cover 2 2 Clean the rollers inside the inner cover 2 1 1 Open the inner cover holding it by i...

Page 94: ...ver When closing the cover be careful not to get your fingers caught as this may result in personal injury 4 4 Clean the feeder scanning area 1 2 1 Open the feeder 2 Clean the feeder scanning area with a cloth which is wrung after being dampened in water or a mild detergent and then wipe the area with a soft dry cloth ...

Page 95: ...the feed dial 2 Clean the area while turning the roller 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury 6 6 Close the feeder cover When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Page 96: ... 1 Press Settings Registration 2 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 20 seconds to clean the feeder Use normal LTR size paper When cleaning is complete try scanning again Feeder Cleaning cannot be performed during printing To cancel feeder cleaning while it is in progress press Cancel ...

Page 97: ...rts of the printed image are missing the inside of the main unit may be dirty In this case perform automatic cleaning of the inside of the main unit 1 1 Press Settings Registration 2 2 Press Adjustment Maintenance Maintenance Clean Inside Main Unit 3 3 Press Start When cleaning is complete try printing again ...

Page 98: ...r To prevent moisture build up tightly wrap any remaining paper in its original package for storage For high quality printouts use paper recommended by Canon Toner If a message prompting you to replace the toner cartridge appears on the touch panel display replace the used toner cartridge with a new one Toner comes in four colors black cyan magenta and yellow Check the toner color that you need to...

Page 99: ... result in a dust explosion due to static discharge Keep toner out of the reach of small children If toner is ingested consult a physician immediately Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 Be careful of counterfeit toners Please be aware that there are counterfeit Canon toners in the ...

Page 100: ...F1 Staple J1 Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we recommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies ...

Page 101: ... 134 Staple Finisher M1 Booklet Finisher M1 Optional 135 Saddle Stitcher Unit of the Booklet Finisher M1 Optional 137 Inner Finisher F1 Optional 140 If Memory Becomes Full during Scanning 142 For the Copy Function 142 For the Fax Scan and Send Function 142 When an Error Message Is Displayed 143 When an Error Code Is Displayed 144 Printer Fax Driver Troubleshooting 145 Service Call Message 146 Cont...

Page 102: ...th warm water will set the toner and make it impossible to remove the toner stains When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician The fixing unit and i...

Page 103: ... parts of the machine See the applicable section to clear the paper jam 2 3 1 1 2 2 1 3 Paper Drawer 1 Paper Drawer 2 p 115 Main Unit p 105 Inside the Fixing Unit p 112 Cassette Feeding Unit AF1 Optional p 117 Feeder p 120 Copy Tray J1 Optional p 132 Inner Finisher F1 Optional p 129 ...

Page 104: ...104 1 2 3 Inside the Front Cover p 125 Inside the Front Cover p 125 Buffer Pass Unit K1 p 124 Inside the Top Cover of the Finisher p 123 Inner 2Way Tray F1 Optional p 131 ...

Page 105: ...ed If the optional Inner 2Way Tray F1 Copy Tray J1 Inner Finisher F1 Staple Finisher M1 or Booklet Finisher M1 is not attached follow the instruction below to remove jammed paper 1 1 Remove any paper jammed from the output tray 2 2 Open the paper drawer s lower right cover and upper right cover check for paper jams 2 1 1 Open the paper drawer s lower right cover 2 Open the paper drawer s upper rig...

Page 106: ...it 2 Remove any jammed paper inside the lower right cover of the main unit 4 4 Remove any jammed paper in the first output tray The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is completely cool before removing the jammed paper Touching the fixing unit when it is still hot may result in burns ...

Page 107: ... get your fingers caught as this may result in personal injury Gently close the lower right cover until it clicks into place in the closed position 6 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Page 108: ...r protruding from the output tray 2 2 Open the paper drawer s lower right cover and upper right cover check for paper jams 2 1 1 Open the paper drawer s lower right cover 2 Open the paper drawer s upper right cover If there is any jammed paper remove it and close the covers When closing the covers be careful not to get your fingers caught as this may result in personal injury Gently close the cove...

Page 109: ...ve any jammed paper on top of the fixing unit 2 If you cannot pull it up pull it out from the bottom The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is completely cool before removing the jammed paper Touching the fixing unit when it is still hot may result in burns 5 5 Remove any jammed paper protruding from the second output tray reversing uni...

Page 110: ...per from the upper and or lower parts of the duplexing unit 1 2 7 7 Remove any jammed paper in the duplexing unit 3 1 2 1 Lift the duplexing unit 2 Remove any jammed paper 3 Push the duplexing unit back into its original position ...

Page 111: ...e careful not to get your fingers caught as this may result in personal injury Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit Gently close the covers until they click into place in the closed positions 9 9 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeated...

Page 112: ...emoving the jammed paper Touching the fixing unit when it is still hot may result in burns 1 1 Grip the handle and open the lower right cover of the main unit 2 2 Remove the fixing unit 2 1 1 1 Hold the fixing unit by the parts indicated in blue 2 Slowly remove the fixing unit The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is completely cool be...

Page 113: ...lat surface 2 Open the fixing unit cover and remove the jammed paper 4 4 Install the fixing unit 1 1 2 1 Hold the fixing unit by the parts indicated in blue 2 Gently slide the fixing unit back into place Gently push the fixing unit back into the machine until it clicks into place ...

Page 114: ...ot to get your fingers caught as this may result in personal injury Gently close the lower right cover until it clicks into place in the closed position The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared ...

Page 115: ...pose tray remove the loaded paper Paper Drawer 1 Paper Drawer 2 1 1 Remove any jammed paper inside the paper drawer s upper right cover 2 1 3 1 Grip the handle and open the paper drawer s upper right cover 2 Remove any jammed paper 3 Close the paper drawer s upper right cover When closing the paper drawer s upper right cover be careful not to get your fingers caught as this may result in personal ...

Page 116: ...closed position 3 3 Remove any jammed paper inside the paper drawer 2 1 3 1 Press and release the button on the paper drawer 1 or 2 2 Grip the handle and pull out the paper drawer until it stops 3 Remove any jammed paper 4 4 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to...

Page 117: ...ding Unit AF1 is an optional product 1 1 Open the paper drawer s lower right cover and upper right cover 2 1 1 Open the paper drawer s lower right cover 2 Open the paper drawer s upper right cover 2 2 Remove any jammed paper inside the paper drawer s lower right cover and upper right cover 1 2 1 Remove any jammed paper inside the paper drawer s lower right cover 2 Remove any jammed paper inside th...

Page 118: ...to get your fingers caught as this may result in personal injury Gently close the lower right cover until it clicks into place in the closed position 4 4 Close the covers 1 2 1 Close the paper drawer s upper right cover 2 Close the paper drawer s lower right cover When closing the covers be careful not to get your fingers caught as this may result in personal injury Gently close the covers until t...

Page 119: ...mmed paper 6 6 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 7 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the pape...

Page 120: ... paper When removing jammed originals take care not to cut your hands on the edges of the originals 1 1 Remove originals from the original supply tray 2 2 Remove any jammed paper inside the feeder cover If there is difficulty in removing jammed original do not try to remove it forcibly and proceed to step 3 2 1 1 1 Pull the lever and open the feeder cover 2 Remove any jammed paper ...

Page 121: ...eeder cover in the direction of the arrow clockwise and remove any original jammed in the feeder cover 1 Turn the feed dial to the right 2 Remove any jammed paper 5 5 Remove any original jammed in the output tray 3 1 2 1 Turn the feed dial to the left 2 Lift the original supply tray 3 Remove any jammed paper ...

Page 122: ...ed paper 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder If it is difficult to remove the jammed original turn the feed dial counterclockwise 8 8 Follow the instructions on the screen The screen indicating the directions on how ...

Page 123: ...ot 2 Remove any jammed paper that is visible If you cannot see any paper check whether there is any jammed paper in the output area If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam 2 2 Open the top cover of the finisher and remove any jammed paper 1 2 1 2 3 1 2 3 ...

Page 124: ... jammed paper in the buffer pass unit 2 1 3 1 Open the buffer pass unit 2 Remove any jammed paper 3 Close the buffer pass unit When closing the buffer pass unit be careful not to get your fingers caught as this may result in personal injury 2 2 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cle...

Page 125: ...optional product Inside the Front Cover 1 1 Open the front cover of the finisher 2 2 Remove any jammed paper from the upper delivery guide Upper Delivery Guide 1 Open the upper delivery guide 2 Remove any jammed paper When releasing the upper delivery guide be careful not to get your fingers caught as this may result in personal injury The upper delivery guide is spring loaded When you release the...

Page 126: ...original position When returning the lower delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury 4 4 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 5 5 Follow the instructions on the screen The screen indicating the directions on how to cle...

Page 127: ...cher Unit 1 1 Open the front cover of the finisher 2 2 Turn the knob on the right in the direction of the arrow counterclockwise until it stops 3 3 While pushing in the knob on the left turn it in the direction of the arrow clockwise ...

Page 128: ...urn the delivery guide to its original position When returning the lower delivery guide to its original position be careful not to get your fingers caught as this may result in personal injury 6 6 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 7 7 Follow the instructions on the screen The screen indicatin...

Page 129: ...ng with this procedure If the Copy Tray J1 is attached to the main unit remove all output paper from the tray 1 1 Open the covers of the main unit 1 2 1 Grip the handle and open the lower right cover of the main unit 2 Grip the green handle and open the upper right cover of the main unit 2 2 Press down and hold the inner guide and remove any jammed paper 1 2 If there is paper jammed in a location ...

Page 130: ...ain unit 2 Close the lower right cover of the main unit When closing the upper right cover and lower right cover of the main unit be careful not to get your fingers caught as this may result in personal injury Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit Gently close the covers until they click into place in the closed positions...

Page 131: ... an optional product If the Copy Tray J1 is attached to the main unit remove all output paper from the tray 1 1 Follow the instructions in When an Optional Tray or Finisher Is Attached in Main Unit to remove any jammed paper See p 108 2 2 Remove any jammed paper from the Inner 2Way Tray 3 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is ...

Page 132: ...t paper from the Copy Tray J1 before proceeding with this procedure 1 1 Follow the instructions in When an Optional Tray or Finisher Is Attached in Main Unit to remove any jammed paper See p 108 2 2 Remove any jammed paper protruding from the Copy Tray 3 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the pape...

Page 133: ...er jams There are torn pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces The paper is not loaded correctly in the paper drawer Make sure that the paper size plate o...

Page 134: ...ou can continue operations such as setting modes or scanning originals even if the jammed staple is not removed immediately Make sure to close all covers and paper drawers of the machine before clearing any staple jams Locations of Staple Jams For information on the parts of the machine in which staple jams occur and instructions on clearing staple jams see the following A B 2 1 Saddle Stitcher Un...

Page 135: ...on the touch panel display to remove the jammed staple Make sure to close all covers and paper drawers of the machine before clearing any staple jams The Staple Finisher M1 and Booklet Finisher M1 are optional products 1 1 Open the front cover of the finisher 1 2 1 Booklet Finisher M1 2 Staple Finisher M1 2 2 Lift and pull out the staple case from the stapler unit holding it by the green tab ...

Page 136: ...se to its original position 4 4 Gently push the staple case back into the finisher and push down firmly until it is securely in place 5 5 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples ...

Page 137: ...e machine before clearing any staple jams Before clearing a staple jam in the saddle stitcher unit remove all paper that has been output to the booklet tray The Booklet Finisher M1 is an optional product 1 1 Open the front cover of the finisher 2 2 Pull out the saddle stitcher unit 1 2 1 Stapler Unit of the Saddle Stitcher Unit 2 Saddle Stitcher Unit 1 Grip the handle of the saddle stitcher unit a...

Page 138: ...he jammed staples holding it by its left and right sides 4 4 Push up the tab on the staple case 1 Push down Part A to unlock 2 Push up Part B 5 5 Remove any jammed staples B 2 1 1 Remove any jammed staples 2 Return Part B to its original position ...

Page 139: ... of the saddle stitcher unit and return it to its original position When returning the saddle stitcher unit to its original position be careful not to get your fingers caught as this may result in personal injury 8 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury When you have cleared the staple jam be su...

Page 140: ...re clearing any staple jams The Inner Finisher F1 is an optional product 1 1 Remove any jammed paper protruding from the output tray 2 2 Pull out the staple case 2 1 1 Open the front cover of the finisher 2 Pull out the staple case holding it by the green tab 3 3 Remove any staples jammed in the staple case 1 3 2 1 Push down the tab on the staple case 2 Remove all of the staples that slide from th...

Page 141: ...push down firmly until it is securely in place 2 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples ...

Page 142: ... up to 999 pages at one time Delete any unnecessary files in the Fax I Fax Inbox to free up memory For the Copy Function Follow the directions below based on the message that appears on the touch panel display If the message Scanning will be canceled because the memory is full Do you want to print the scanned pages appears Select Yes or No Yes No The pages scanned into memory are printed When prin...

Page 143: ...rinting cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors see e ...

Page 144: ... job or operation is not completed normally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADV C2230 04 08 2012 START TIME END TIME TYPE DELIVER DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DELIVER DELIVER DELIVER TO FROM DATA DETAILS RESULT DEVICE INFORMATION COMMUNICATION LO...

Page 145: ...ing in the driver help to resolve problems when using the printer driver or fax driver for Windows In this section screens for the printer driver are used The screens may differ depending on the operating system and the type and version of the printer driver you are using ...

Page 146: ...ly some functions may still be available When Limited Func Mode is displayed If Limited Func Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause of the malfunction is cleared See Setting the Limited Functions Mode from the Service Call Message Screen on p 148 When a service call message is displayed on the bottom of the screen Even if ...

Page 147: ... the main power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 2 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to I side 2 1 3 1 Open the main power switch cover 2 Press the main power switch to ...

Page 148: ...r electrical shock When you contact your local authorized Canon dealer have the following information available Product name Details of the malfunction The error code displayed on the touch panel display Setting the Limited Functions Mode from the Service Call Message Screen When Limited Func Mode is displayed follow the procedures below If you turn OFF the main power switch when there is a job wa...

Page 149: ...he side 3 Close the main power switch cover 3 3 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to I side 2 1 3 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close the main power switch cover The machine starts up in the Limited Functions mode ...

Page 150: ...ore Access Stored Files 2 Fax I Fax Inbox Secure Print Remote Scan Web Access Shortcut to Settings Registration Tutorial Workflow Composer Document Scan Code Analyzer 3 Other MEAP Applications 4 Touch Panel Display Left Side Available Unavailable Available Functions When the Print function is restricted When the Scan function is restricted Quick Menu 5 The Status Monitor Cancel Screen 6 Control Pa...

Page 151: ...application May not be available depending on the restricted functions 5 The registered button may not be available depending on the restricted functions 6 Print List on the Job Log screen and Register on the Consumable screen are not available A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan function is restricted The m...

Page 152: ...nsmission error when sending a facsimile to a new destination p 161 Q14 The quality of the image sent by fax is not good p 161 Q15 How can I make use of multiple telephone lines p 162 Q16 How do I register edit destinations in a one touch button p 163 Q17 Can I add an arbitrary subject when sending e mail p 163 Q18 I cannot print PDF files Are optional products required p 163 Q19 The content of th...

Page 153: ...Did the machine malfunction p 171 Q37 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation p 172 Q38 The touch panel display becomes completely black automatically p 172 Q39 I have just sent an important document via facsimile Can I check to make sure that it was sent correctly p 173 Q40 Can I restrict the number of co...

Page 154: ...ancel 2 Press Copy Print Job Status from the Print drop down list 3 Select the job press Interrupt Priority 4 Press Interrupt and Print Additional Information You can scan the original even if the machine is waiting or printing Reserved Copying For more information see e Manual Copy 2 When copying the Scan screen for the next document is displayed Is there a way to not display this screen When Job...

Page 155: ...rinting cost Color Selection Full Color Color Selection Black To set Changing the Color Mode to the Black Mode Press Copy Select Color Black Registering the Set Color Mode as the Default Setting 1 Press Change Default Settings Register 2 Press Yes Additional Information You can also save paper by using the N on 1 mode or Two sided Copy mode For more information see e Manual Copy 4 Can a mark be ap...

Page 156: ...y 1 Press Scan and Send or Fax Address Book Other Ops 2 Press Register Edit Register New Dest enter information following the instructions on the touch panel display 3 Press OK Additional Information You can also store frequently used destination as a one touch button on the Scan and Send Basic Features screen or the Fax Basic Features screen When scanning or sending a fax you can specify the dest...

Page 157: ...ormation on registering one touch buttons see e Manual Scan and Send or Fax 7 Can you give me information on how to send to the SMB server and specify its settings You can specify the settings using the following method Setting the Shared Folder on the Computer Side Using Windows 7 1 Right click the new folder click Property Sharing 2 Click Sharing select the users you want to authorize access 3 C...

Page 158: ...er depending on the type of operating system you are using 1 On the Start menu click Run enter cmd 2 Click OK enter ipconfig press ENTER on the keyboard 8 Can I move the Address Book registered on another Canon machine onto this machine You can use the import and export mode of the Remote UI to move the Address Book Exporting the Address Book from Another Canon Machine 1 Click Settings Registratio...

Page 159: ...Manual Security If frequently used e mail addresses are stored in the Address Book you can specify the address quickly For more information see p 156 10 When I forward a received fax document can I store it on the machine without printing When using the Memory RX Inbox function forwarded fax documents are temporarily stored in the machine without printing them Storing Forwarding Settings 1 Press S...

Page 160: ...or Fax Number Page Number Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Register Sender Name TTI Register Edit enter the sender s name 4 Press OK Displaying Printing the TX Terminal ID 1 Press Fax Options Sender Name TTI 2 Select the sender s name pre...

Page 161: ...can reduce the risk of transmission error Setting procedure 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Confirm Entered Fax Number On OK Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security You can also restrict sending to a destination that is not stored in the Address Book For more...

Page 162: ...Select the telephone line press OK Close Setting the sending and receiving lines from Select TX Line 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Set Line Select TX Line set the line to use for sending in Priority TX set the line to use for receiving in Prohibit TX 4 Press OK Setting forwarding conditions for the receiving line 1 Press Settings Registration 2 P...

Page 163: ... button see e Manual Scan and Send or Fax When registering from the Fax screen you can only register fax destinations or groups that include fax destinations 17 Can I add an arbitrary subject when sending e mail You can enter an e mail subject in Subject Message in Options Setting procedure 1 Press Scan and Send specify the destination press Options 2 Press Subject Message enter the subject 3 Pres...

Page 164: ...age on the reverse side can be manually adjusted Additional Information For more information see e Manual Copy 20 The printed paper appears dirty Also the color appears to be different from the original If streaks are printed on the paper or the image is not printed evenly the inside of the feeder may be dirty Follow the procedure below to clean the feeder You can also automatically correct the gr...

Page 165: ...ing paper see p 62 22 I had printed from the computer but I did not find the output I am afraid that someone may have taken it by mistake You can check the Print Logs from the touch panel display of this machine If the job is listed as OK on the Log and you did not find the output the print job may have intermixed with another user s output To check 1 Press Status Monitor Cancel 2 Press Copy Print...

Page 166: ... UFR II User Software CD ROM 24 Can I make copies or send a facsimile of different size originals at the same time You can make copies or send a facsimile of different size originals at the same time by using the Different Size Originals mode The Different Size Originals mode enables you to copy scan different size originals with the same widths 11 x 17 and LTR or LTRR and STMT etc or different wi...

Page 167: ...output tray for each function and set priorities for outputting paper The output trays indicated by Tray A B and C differ according to the optional product attached to the machine Additional Information For more information on setting the output tray for each function see e Manual Settings Registration 27 Can I print on envelopes Load the envelopes to print on in the multi purpose tray Setting pro...

Page 168: ...7 to 32 lb bond 64 to 120 g m2 Paper Drawer 2 17 lb bond to 60 lb cover 64 to 163 g m2 Paper Size Paper Drawer 1 11 x 17 LTR and EXEC Paper Drawer 2 12 x 18 11 x 17 LGL LTR LTRR STMTR EXEC Custom size 5 1 2 x 7 1 8 to 12 x 15 3 8 139 7 mm x 182 mm to 304 8 mm x 457 2 mm and Envelopes Type Paper Drawer 1 Thin Plain 1 Plain 2 Plain 3 Recycled Color Pre Punched Bond and Heavy 1 Paper Drawer 2 Thin Pl...

Page 169: ...gs Registration 2 Press Function Settings Receive Forward Common Settings 3 Press Handle Files with Forwarding Errors select how to manage the forwarding errors press OK If you select Always Print jobs with forwarding errors are always printed If you select Store Print jobs with forwarding errors are stored in Memory RX Inbox If Fax Memory Lock or I Fax Memory Lock is set to Off jobs with forwardi...

Page 170: ...rd Common Settings 3 Press Forwarding Settings Forward w o Conditions specify the Confidential Fax Inbox as the forwarding destination 4 Press OK Close Additional Information If the Fax Memory Lock is being used received data is stored in the Memory RX Inbox without being printed For more information see e Manual Settings Registration 33 What is the model number of the staple cartridge for the fin...

Page 171: ...b or operation did not complete successfully They are displayed on the Details screen from Log on the Status Monitor Cancel screen Perform the necessary procedures after referring to the causes and remedies for the error codes described in e Manual Problem Solving Additional Information For instructions on using Status Monitor Cancel see e Manual Status Monitor Cancel 36 I cannot print from the co...

Page 172: ...achine entered the Shutdown mode Side However for the imageRUNNER ADVANCE you just need to open the main power switch cover located on the right side of the machine and push the main power switch toward the side Additional Information For more information see Before Using This Machine 38 The touch panel display is completely black The main power has not been turned ON or the machine may have enter...

Page 173: ...ive send result via e mail 1 Press Fax Options Job Done Notice 2 Specify the e mail address where you want to receive the result notification Additional Information If the Fax TX Report is set you can output and check the Fax TX Report every time Also if the Fax Activity Report is set you can output and check Fax Report from the past For more information see e Manual Basic Operations You can only ...

Page 174: ...he touch panel display You can change the language displayed from Language Keyboard Switch in Settings Registration Displayed Language English Displayed Language Other Setting procedure 1 Press Settings Registration 2 Press Preferences Display Settings Language Keyboard Switch On Off 3 Press On OK Language Keyboard Switch 4 Select the language to display press OK Additional Information You can fol...

Page 175: ...ss Preferences Display Settings Default Screen after Startup Restoration 3 Select the settings press OK Changing the Displayed Function 1 Press 2 Press Main Menu Button Display Settings 3 Select the layout or the order to display the function key press OK Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security You can also ...

Page 176: ...s of the machine in the address bar Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security If you cannot start the Remote UI specify the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 44 Can I change the default settings of the printer driver You can chang...

Page 177: ...k the Settings drop down list Save as Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Preset drop down list Save As 4 Specify Save Preset As click OK 5 Click the Preset drop down list select the saved preset name click Print 45 Is there a way to adjust the sound heard when fax send...

Page 178: ...tasking machines You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine Workflow Composer The Workflow Composer is an application that increases the efficiency of operations that use multiple functions of the machine By creating and registering combinations of functions that are frequently used on the machine you can repeated...

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Page 180: ...herlands See http www canon europe com for details on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay To...

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