System Configuration
81
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
Hold Message
You can create a prompt for callers to hear when they are on hold.
To record an on hold announcement:
1. Log in as administrator. The System Information screen shown in
Figure 60 on page 61
displays.
2. Click
Hold Message
in the left navigation menu to display the On-Hold Announcement screen shown in
Figure 85 on
page 82
.
3. From the drop-down menu, select the System extension number you will use to record the prompt.
4. Optional: Type in the script you will narrate in the Script Editor text box.
5. Follow the procedure on the screen to record a prompt.
6. Press
2
to play the current recorded hold prompt.
7. Click
when you are ready to record.
8. Record your message, hang up the phone and click
when you are finished.
To delete an existing on hold announcement:
1. Log in as administrator. The System Information screen shown in
Figure 60 on page 61
displays.
2. Click
Hold Message
in the left navigation menu to display the On-Hold Announcement screen shown in
Figure 85 on
page 82
.
3. Click .
4. Select
to confirm deletion.
