General Troubleshooting
112
AT&T SB67010 Gateway, SB67030 Deskset System Administrator’s Guide
A call is forwarded to an
external telephone line and
the call is disconnected.
Telephone line to telephone line
call times have been restricted.
Calls that are forwarded to
another external phone line use
two PSTN lines for the duration
of the call. To avoid tying up two
PSTN lines, these calls are on a
timer.
To set the timer see
“To view or modify the system
Basic Settings:” on page 63
and select the
maximum call time from the drop-down list (15 to
120 minutes).
Prompt created for Auto
Attendant menu not saved.
You must hang up the extension
before saving recording.
After recording a prompt for an Auto Attendant
menu, hang up the extension before pressing
in the WEBUI.
Internet connection or access
to the local network on my
computer does not work after
installing the Deskset.
The Ethernet cords are not
installed correctly.
Check that the Ethernet cord from the computer is
plugged into the Deskset jack labeled
. A
second Ethernet cord should be plugged into the
Ethernet jack on the Deskset marked
with
the other end plugged into your LAN.
My PC is slower now that I
have connected it to the LAN
through the Deskset.
A computer connected through
the Deskset will be limited to
100 Mbits/s.
Use separate Ethernet connections for the Deskset
and the computer so that the computer can take
advantage of the network’s greater bandwidth.
Symptom
Probable Cause
Corrective Action
