Altigen MAX Communication Server ACC 6.0, Administration Manual

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Chapter 4: System Configuration
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MAXCS ACC 6.0 Administration Manual
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When the number matches the International Plan, the system will send the number
out with the international toll call prefix.
When a number matches multiple entries, the match with the most digits has priority.
Audio Peripheral Configuration
You can configure audio peripheral settings:
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Music on hold
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System default beginning and update prompts for callers in queue
•
Overhead paging
To access the Audio Peripheral configuration window, select System > System
Configuration , then click the Audio Peripheral tab.
Figure 15. System Configuration, Audio Peripheral tab
Configuring Music On Hold and Recorded Announcements
Callers will hear the music or recorded announcement configured on this tab only if the
user places the caller on hold.
To configure music on hold when using audio equipment
1. Check Enable Callers on Hold or in Queue to Listen to Music or Recorded
Announcement .
2. Select the Triton Analog Station board number to which the audio equipment is
attached.