Altigen MAX Communication Server ACC 6.0, Administration Manual

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Chapter 21: Line Park Configuration
MAXCS ACC 6.0 Administration Manual 261
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Play ring back tone to caller when parked —Select this option when you want
the caller to hear a ring back tone if the call has not been answered by any
extension or voice mail. If the call is answered and parked, the caller will hear a
greeting phrase and on-hold music.
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Enable Timeout —When you check this box, a line park call will time out after the
number of seconds set in the value box. Use the Timeout forward to drop-down
boxes to route the call to an AA, voice mail, or an extension/group.
Park by Extension User:
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Play greeting phrase to caller when parked —Select this option to have the
system play the greeting phrase you select from the drop-down box, before
playing music on hold. Specify whether to play the greeting once only, or every x
seconds.
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Play ring back tone to caller when parked —Select this option if you want the
caller to hear a ring back tone if the call has not been answered by any extension
or voice mail. If the call is answered and parked, the caller will hear a greeting
phrase and on-hold music.
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Enable Timeout —Check this box to specify, in seconds, when a line park call will
time out. Use the Timeout option drop-down boxes to forward the call to the
extension that parked the call, alert the extension that parked the call, or forward
the call to an AA, voice mail, or an extension/group.
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Disable ring tone on IP phone when parked by extension —Check this box
to prevent a line-parked call from ringing again while it is parked.
Note:
The IP phone's programmable key will be blinking when a call is parked at a line
ID that is configured to the phone.
If the associated programmable key has Play Tone function turned on and a ring
tone is configured, at the IP phone (in idle state) the user will hear a ring tone
when a call is parked.
Allow #51 to pick up —when this check box is checked, it allows a user to pick up
parked calls from a phone set using #51 , followed by the Park Line ID.
To delete a Line Park Group:
1. In the Line Park Configuration window, select a Line Park Group from the Groups
list.
2. Click the Delete button below the Groups list.