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Web and Data
101
Important:
Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen or QWERTY keyboard may appear
unresponsive when in fact they are functioning properly. Allow the phone some time to process your
data usage request.
Enhanced LTE
Enhanced LTE provides your phone with wireless Internet access over greater distances than Wi-
Fi and delivers data transfer rates of up to 30 Mbps. To connect your phone to the Enhanced LTE
network, you need access to an LTE base station.
For more information about the availability of Enhanced LTE in your location, visit
.
Note:
The availability and range of the Enhanced LTE network depends on a number of factors,
including your distance to the LTE base station, and infrastructure and other objects through which
the signal passes.
Turn Enhanced LTE On and Connect to the Enhanced LTE Network
1. Touch
>
>
Settings
>
Mobile networks
>
Preferred network type
.
2. Select
LTE/CDMA
. The phone will scan for the Enhanced LTE network and will automatically
connect to it.
When your phone is connected to the Enhanced LTE network, the LTE icon (
) appears in the
status bar.
Note:
The Enhanced LTE network is self-discoverable, which means no additional steps are
required for your phone to connect to it.
Check Enhanced LTE Network Status
n
Touch
>
>
Settings
>
About phone
>
4G settings
.
The network provider name and IP address are displayed..
Your Data Services User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name,
which is typically based on your name and a number.
When you use data services, your user name is submitted to identify your network. Your user name
is automatically programmed into your phone. You don’t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.