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CHAPTER 8 - DIAGNOSTICS AND TROUBLESHOOTING
140
FAULT
E24
Programming Error
E28
Timeout error in the
telegram of the serial
communication
E29
Communication error
Fieldbus inactive
E30
Communication board
error Fieldbus inactive
E31
Keypad (IHM)
Connection Fault
E32
Motor Overtemperature
(DI6 = PTC)
E41
Self-Diagnosis fault
during power-on
E62
Too long time for the
current or torque limit
during the start
E63
Locked Rotor
at the start end
DESCRIPTION OF THEACTUATION
When the setting of an incompatible
parameter has been programmed.
When the Soft-Starter does not receive
telegrams from the master during a time
longer than has been programmed at P314.
When the Fieldbus communication board is
active and Communication with the Master is
inactive.
Soft-Starter could not be accessed the
Fieldbus communication board during the
initialization or during the operation.
When the electrical connection between the
Keypad (HMI) and the switch has been
interrupted.
When the DI6 digital input is programmed to
the motor PTC input and the detector acts.
When the conversion of the input current is
out of allowed range: 2,5V ±3%.
When the start time due to start with current
limit, current ramp or torque control is longer
than the time set at P102.
When at the end of the acceleration ramp
the current is not lower than 2x the motor
rated current (P401x2) before closing of the
internal By-pass relay.
POSSIBLE CAUSES
Setting attempt of an incompatible parameter.
See Table 4.2.
The Timeout programmed at P314 is longer than the
time programmed between the telegrams sent by
the network master.
The master does not send telegrams cyclically,
program P314=0.
When the serial communication is not used,
program P314=0.
For more information, please refer to the
Soft-Starter SSW-06 serial communication manual.
Communication error between the Fieldbus
Network Master and the Soft-Starter
SSW-06.Master configuration problem.
Communication cables are not installed correctly.
When the Fieldbus communication board is not
being used, program P309=0.
For more details, please refer to the Fieldbus
communication manual of the Soft-Starter SSW-06.
Data exchange problems between the Soft-Starter
SSW-06 and the Fieldbus communication board.
Wrong configuration of the Fieldbus communication
board, programmed at P309.
Board connection problem.
When the Fieldbus communication board is not
being used, program P309=0.
For more details, please refer to the Fieldbus
communication manual of the Soft-Starter SSW-06.
Bad contact in the Keypad (HMI) connection.
Electrical noise (electromagnetic interference).
Excessive load on the shaft.
Load cycle too high (large number of starts and stops
per minute).
Ambient temperature too high.
Bad contact or short-circuit (resistance <100) in the
wiring from motor thermistor to X1 terminal of the
CCS6 board.
P268 is wrong.
Stalled motor, locked motor.
Bad electric contact in the current transformer cables
or control board connection cables.
A thyristor or contactor in short-circuit.
Problems in the control board.
Time programmed at P102 is shorter than required.
The programmed current limit at P110 is too low.
The programmed current limit at any point of
current ramp is too low.
The programmed torque limit at any point of the
torque control is too low.
Stalled motor, locked rotor.
The motor rated current that has been programmed
at P401 is wrong.
The time programmed at P102 is shorter than the
required to start the motor by voltage ramp.
The transformer that supplies the motor may be
saturated and requires too much time to recover
from the starting current.
Stalled motor or locked rotor.
For special motor that support this working
condition you can set P617=0.
RESET
Automatic
Reset after
fault
correction
Automatic
Reset after
fault
correction
Automatic
Reset after
fault
correction
Power-on
Automatic
Reset after
fault
correction
Automatic
Reset after
fault
correction
Power-on
Manual Reset
Auto-reset
DIx
Power-on
Manual Reset
DIx
Power-on
Manual Reset
DIx
Power-on
Manual Reset
DIx
Table 8.1 (Cont.) -
Detailed Fault Description
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