11-22
Introduction
Table 11-11: ACD Group Defaults
Program
Code
Flex
Button
Features
Default Value
(after initialization)
FLASH 60
ACD GROUPS 550-565
1
Group Name
None
2
Alternate Group Assignment
None
3
Overflow Station Assignment
None
4
Supervisor Programming
None
5
CIQ Threshold
Disabled
6
Auto Wrap-Up Timer (Per Group)
04 se c
7
Primary Agents
None
8
Secondary Agents
None
9
Guaranteed RAN
None
10
Primary RAN
None
11
Secondary RAN
None
12
Transferred RAN
None
13
Overflow Timer
60 se c
14
Call Factor
None
FLASH 61
ACD TIMERS
1
ACD*/UCD Ring Timer
60 se c
2
ACD*/UCD Message Interval Timer
60 se c
5
ACD*/UCD No-Answer Recall Timer
000=Disabled
6
ACD*/UCD No-Answer Retry Timer
300 sec
7
ACD* Guaranteed Message Timer
05 se c
FLASH 62
1-8
ACD* Ran Announcement Tables
None
FLASH 63
1
Event Trace Disable/Enable
Disabled
2
Trace Port Assignment
Port #1
3
Baud Rate Display
9600 Baud
* Feature s available with optional software
Содержание Starplus Triad 1
Страница 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Страница 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
Страница 17: ...xiv March 2001...
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Страница 147: ...2 92 Local Number Name Translation Table...
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Страница 224: ...4 Station Attributes Programming This chapter describes the steps and procedures necessary to program station attributes...
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Страница 271: ...4 48 Page C Introduction...
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Страница 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
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Страница 303: ...6 24 PC ACD Interface Trace...
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Страница 333: ...8 16 Voice Mail Index Table...
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