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2-38
System Features 2 Programming
Description
The Overflow Station Forward feature allows ACD/UCD calls reaching the
ACD/UCD Overflow Station to call forward to another station. This
enhancement is allowed or denied on a system-wide basis. Once enabled
in programming:
An ACD/UCD Overflow station can Busy/No-Answer forward to Voice
Mail Groups, ACD/UCD Groups, Hunt Groups and stations.
If the ACD/UCD Overflow station is busy or does not answer before
the no-answer call timer expires, the ACD/UCD call forwards to the
destination.
By default, this feature is disabled.
Direct Transfer Mode
Programming Steps
1. Press the DIRECT TRANSFER flex button
(FLASH 06, Button #7)
. The
following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable this feature.
[0] = Disabled
[1] = Enabled
3. Press HOLD to save the entry. A confirmation tone is heard.
Description
When enabled, supervised transfers (screened transfers) to stations in the
handset mode connect calls directly to the handset. The station user
must have a direct appearance of that CO line or a Loop button. This
feature is programmed on a system-wide basis. By default, the Direct
Transfer Mode is enabled.
D IR ECT X FE R
0- 1
EN AB LE D
Содержание Starplus Triad 1
Страница 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Страница 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
Страница 17: ...xiv March 2001...
Страница 20: ...xvi March 2001...
Страница 21: ...xvii March 2001...
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Страница 55: ...1 34 Database Upload Download Routine...
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Страница 147: ...2 92 Local Number Name Translation Table...
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Страница 224: ...4 Station Attributes Programming This chapter describes the steps and procedures necessary to program station attributes...
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Страница 271: ...4 48 Page C Introduction...
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Страница 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
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Страница 303: ...6 24 PC ACD Interface Trace...
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Страница 333: ...8 16 Voice Mail Index Table...
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Страница 355: ...10 6 LCR Tables Figure 10 1 LCR Flowchart ROUTE ASSIGNED FROM 6 DIGIT TABLE...
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Страница 455: ...viii March 2001...