UCD Timers
7-9
Description
The UCD Message Interval Timer (MIT) determines the length of time a
caller remains in queue (listening to MOH, if provided) between recorded
announcements. By default, the UCD Message Interval Timer is set for
60 seconds and is variable from 000 to 600 seconds.
UCD Overflow Timer
Programming Steps
1. Press the OVERFLOW TIMER flexible button
(FLASH 61, Button #3)
.
The following message displays:
2. Enter a valid number on the dial pad which corresponds to
000-600 seconds.
3. Press HOLD to save the entry. A confirmation tone is heard and the
display updates.
Description
The UCD Overflow Timer determines the total length of time a caller
remains in queue for a particular UCD group. When the timer expires, the
caller is routed to the designated overflow station.
The timer starts when an incoming call is answered and presented to the
first recorded announcement. Transferred CO callers overflow at the
expiration of the Overflow Timer. By default, the UCD Overflow Timer is
set for 60 seconds and is variable from 000–600 seconds.
UCD Auto Wrap-Up Timer
Programming Steps
1. Press the WRAP-UP TIMER flexible button
(FLASH 61, Button #4)
.
The following message displays:
OV ER FLOW
0 00- 60 0
06 0
U CD 5X X A WR A P- U P
0 00- 99 9
00 4
Содержание Starplus Triad 1
Страница 1: ...Feature Package 3 T RIAD 1 2 3 S ystem Programming a new dimension in business communications...
Страница 2: ...STARPLUS Triad 1 2 3TM System Programming Manual Part Number 8050 13 Issue 3 2 March 2001...
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Страница 147: ...2 92 Local Number Name Translation Table...
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Страница 224: ...4 Station Attributes Programming This chapter describes the steps and procedures necessary to program station attributes...
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Страница 280: ...6 Automatic Call Distribution ACD The ACD Group feature is available with optional software...
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