1603
Quick Reference Guide
MAKING CALLS
External Calls
1.To make a call, either
Lift the handset OR press the Speaker button
2.Dial external number (no need to dial’1’ – the call is placed)
TRANSFERRING CALLS
To Transfer a Call
1.The Caller is on the line
2.Press the Transfer key
3.Dial the extension number (Optional – wait to announce the call)
4.Replace the handset (Transfer completed)
HOLDING CALLS
To put a call on HOLD
1.Press HOLD key
o
Your active call is put on hold
o
The LED next to the call/line appearance fast/blinks green
To Retrieve Call – repress the flashing CALL key, to take call off HOLD
ACCESS MAILBOX
Access Voicemail
1.Dial *17
Setup your Greeting
1.Dial *17
2.Dial 3
3.To record your greeting, press 2 – record, press 2 to finish
4.To save your greeting press 3
Retrieve your Messages
1.Dial *17
2.Voicemail will prompt you “You have ____ New Messages”
3.The system will automatically playback your messages
Options :
Press 4 - Delete
Press 5 – Save
Remember, if you listen to a message and don’t do anything, this will be classed
as an
OLD
message, which will delete automatically after 24 hours.
