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Parameter Description VD500 Series Inverter User Manual

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Time

F8-26

Instantaneous power voltage

pick up judgment time

Bus voltage

Instantaneous

power failure

action judgment

voltage F8-27

Running

frequency

（

F8-24=1

：

deceleration

）

Running

frequency

（

F8-24=2

：

Decelerate to Stop time

）

Deceleration time 1

Acceleration time 1

Instantaneous

power failure

judgment voltage

F8-25

Deceleration time 1

Fig 6-16 Schematic diagram of instantaneous power failure

F8-28

Encoder Reverse Testing
Time

0.0: No limit

0.1s~60.0s

0.0s

○

Encoder reverse and lasted more than set time by F8-28, reported Err. 32 fault.

F8-29

Biggest Change of V/F
Overvoltage Stall

0~30000

800

○

Used to adjust output variation when overvoltage stall.

Содержание VD500 Series

Страница 1: ...k debug parameters setting failure diagnose and eliminate and daily maintenance and correlation matters Please read this manual to make sure you can install use and maintain the inverter correctly the...

Страница 2: ......

Страница 3: ...d Display 38 4 1 Introduction to Operation and Display Interface 38 4 2 Motor Parameter Self learning 40 4 3 Password Setting 41 4 4 Parameter Lock authority lower than password 41 Chapter 5 Function...

Страница 4: ...2 8 2 Common Faults and Solutions 196 Chapter 9 Communication Protocol 197 9 1 About Protocol 197 9 2 Application Methods 197 9 3 Bus Structure 197 9 4 Protocol Description 197 9 5 Communication Frame...

Страница 5: ...rations may cause moderate damage or light hurt and equipment damage or property damage 1 2 Safety Precautions 1 2 1 Before Installation Do not install the equipment if you find water seepage componen...

Страница 6: ...result in accidents Use shielded cable for input output control circuit of analog and rapid speed pulse signal and ensure the shielding layer is reliably grounded 1 2 4 Before Power on Check that the...

Страница 7: ...ation Inspection For first time usage motor is left unused for long time or periodically inspected insulation inspection must be done to avoid motor coils insulation failure which may result in invert...

Страница 8: ...tion function for lightening induction But for user located in lightening frequent zones it is necessary to add lightening protection unit in front of inverter this does good to extend inverter lifesp...

Страница 9: ...VD500 Series Inverter User Manual Safety and Precautions 5 damage or performance reduce...

Страница 10: ...ble 2 1 Product specifications and technical data Adaptable Motor Model No Power Capacity kVA Rated Input Current A Rated Output Current A kW HP Single phase Power supply 220V 50 60Hz VD500 2S 0 7GB 1...

Страница 11: ...T 55G VD500 4T 55P 72 0 113 0 112 0 55 70 VD500 4T 75G VD500 4T 75P 100 0 157 0 150 0 75 100 VD500 4T 90G VD500 4T 90P 116 0 180 0 176 0 90 110 VD500 4T 110G VD500 4T 110P 138 0 214 0 210 0 110 150 VD...

Страница 12: ...00 00Hz Carrier frequency 0 5kHz 16 0kHz auto adjust carrier frequency Input frequency resolution 0 01Hz digit setup mode Control mode Vector V F control Start torque 0 25Hz 150 vector Motor type asyn...

Страница 13: ...ulti motor switchover Two motors can be switched over via two groups of motor parameters Individual Function Support extension Support multi function I O extension card and incremental PG card Running...

Страница 14: ...n and overload protection etc Installation location Indoor free from direct sunlight without dust corrosive gas combustible gas oil smoke vapor drip or salt etc Altitude level Lower than 2000m de rate...

Страница 15: ...n W A D H B Fig 2 6 1 Schematic diagram for physical dimensions and mounting dimensions below 7 5kW W A D H B H1 Fig 2 6 2 Schematic diagram for physical dimensions and mounting dimensions 11kW 110kW...

Страница 16: ...VD500 4T 1 5GB VD500 4T 2 2GB VD500 4T 3 7GB 5 5PB 106 5 175 185 118 169 4 5 1 8 VD500 4T 5 5GB 7 5PB VD500 4T 7 5GB 11PB 148 235 247 160 191 5 5 3 0 VD500 4T 11GB 15PB VD500 4T 15GB 18 5PB 120 308 3...

Страница 17: ...155 148 18 13 78 Physical dmensions of keyboard Physical dimensions of keyboard holder Fig 2 7 1 External keyboard and holder dimension 66 5 109 5 78 5 148 5 The mounting hole size of the card mounted...

Страница 18: ...power of resistor D braking frequency percentage of regenerating process account for the complete process Elevator 20 30 Uncoiling and recoiling 20 30 Centrifuge 50 60 Accidental braking loading 5 Gen...

Страница 19: ...0 4T 500G 560P 100kW 1 2 External VDBU 4T 800G Table 2 4 is a guide data user can select different resistor value and power according to actual situation Selection of braking resistor is based on the...

Страница 20: ...e contacting with metal has cut Non professional staff or untrained operator cannot do maintenance or change device of the inverter failure to comply will result in personal hurt or damage the device...

Страница 21: ...litate future inverter relocation or repair and other logistics transportation Our company will provide 18 month warranty starting from the leave factory date as indicated on the bar code for the fail...

Страница 22: ...from the vibration it should be less than 5 9m s 0 6g The inverter shall be mounted in locations free from oil dirt dust and metal powder The inverter shall be mounted in locations free from corrosive...

Страница 23: ...f control panel fixing the bottom hook of panel to the install claw under the tank of panel put middle finger on upper clip and pull in until it fixed Fig 3 3 2 Removing and mounting the cover plate o...

Страница 24: ...river to screw off the two screws at the bottom of the undercover plate then loosen the two screws at the top of the undercover plate pull down the undercover plate can be disassemble reverse order th...

Страница 25: ...reater than 600kVA 2 On the same power source node has switch type reactive power compensation capacitor or with silicon controlled phased load will produce a lot of peak current could lead to convert...

Страница 26: ...18 5kW 50 132kW 400 400kW 1250 22kW 63 160kW 450 450kW 1500 30kW 80 185kW 560 500kW 1800 37kW 100 200kW 560 560kW 2000 45kW 125 220kW 630 55kW 160 250kW 800 Table 3 3 Conductor cross sectional area Co...

Страница 27: ...16 16 1 5 VD500 4T 45G 55P 200 100 25 25 1 5 VD500 4T 55G 75P 200 125 35 35 1 5 VD500 4T 75G 90P 250 125 50 50 1 5 VD500 4T 90G 110P 250 160 70 70 1 5 VD500 4T 110G 132P 350 350 95 95 1 5 VD500 4T 13...

Страница 28: ...80 VD500 4T 37G 45P 90 0 16 90 0 030 78 0 70 VD500 4T 45G 55P 120 0 13 120 0 023 95 0 54 VD500 4T 55G 75P 150 0 10 150 0 019 115 0 45 VD500 4T 75G 90P 200 0 12 200 0 014 160 0 36 VD500 4T 90G 110P 25...

Страница 29: ...ch is followed the product model represents standard model built in brake unit 3 Braking resistor s selection is based on the user demand refer to table 2 4 4 Signal lines and power line must be separ...

Страница 30: ...which is followed the product model represents standard model built in brake unit 3 Braking resistor s selection is based on the user demand refer to table 2 4 4 Signal lines and power line must be s...

Страница 31: ...is based on the user demand refer to Fig 2 4 4 Signal lines and power line must be separated alignments if you want to control cables and power cable cross let them cross by 90 degree angle It is best...

Страница 32: ...circuit of three phase and higher than 18 5kw inverter 3 6 2 Instructions of Main Circuit Terminals of Inverter Table 3 6 Instructions of main circuit terminals of inverter Terminals Function Instruct...

Страница 33: ...t in braking unit its braking resistor connecting terminal is effect The braking resistor selection table2 4 recommending value and the wiring distance should less than 5M Otherwise it can damage inve...

Страница 34: ...5V 10V GND External 5V 10V power supply 1 Provide 5V 10V power supply for external units the maximum output current is 20mA J15 jumper on main control board to select 5V or 10V power output default is...

Страница 35: ...nput terminal 1 DI2 COM Digital input terminal 2 DI3 COM Digital input terminal 3 DI4 COM Digital input terminal 4 DI5 COM Digital input terminal 5 1 Optical coupling isolation compatible with dual po...

Страница 36: ...T1 normally closed terminal T1 A T1 C Relay T1 normally open terminal Relay Output T2 A T2 C Relay T2 normally open terminal Contact driving capacity AC250V 3A DC 30V 5A Ground PE Shield cable ground...

Страница 37: ...V 3 7 4 Socket Connection Function Description Table 3 9 Socket connection function description Socket Code Function Description J6 Control board power board J6 is connection port of main control boar...

Страница 38: ...2 Analog Input Terminal Since the weak analog voltage signal is easy to suffer external interferences it needs to use shielded twist cable generally and the length shall be no longer than 20meters as...

Страница 39: ...3 7 7 Schematic diagram of digital output terminal using internal power supply HDO1 COM 4 7k Internal circuit External control Digital Frequency 24V COM VicRuns Fig 3 7 8 Schematic diagram of high sp...

Страница 40: ...c diagram of digital output terminal using external power Fig 3 7 10 Schematic diagram of high speed pulse output using external power HDO1 Fig 3 7 10 as high speed pulse terminals F6 00 set to 0 3 7...

Страница 41: ...d Electrical Installation 37 Fig 3 7 12 Schematic diagram of terminal of analog output of current signal 3 7 5 6 Output Terminals of Relay A use internal DC24V power B use external AC220V power Fig 3...

Страница 42: ...z A L R FWD REV RUN V LED DIGITAL PANEL JOG REV MENU ESC ENTER DATA STOP RESET RUN Fig 4 1 1 Operation panel schematic 4 1 1 Keyboard Button Description Buttons Name Function Description Programming k...

Страница 43: ...Code Viewing and Modification Methods The operation panel of the inverter adopts three level menu structure to carry out operations such as parameter setting The three level menu includes function pa...

Страница 44: ...ion code group or function code function code parameter press ENTER DATA key enter into function parameter display status In function parameter display status press the ENTER DATA key to save and jump...

Страница 45: ...d and the password protection turns enabled after exiting the function code editing status When pressing MENU ESC key again enter function code to view edit state 0 0 0 0 0 will be displayed and commo...

Страница 46: ...turer F0 Basic Parameter Group Function Code Parameter Name Setting Range Factory Default Value Property F0 00 Motor Control Mode Led unit s digit motor 1 0 V F control 1 SVC 2 FVC Led ten s digit mot...

Страница 47: ...ration relationship 0 Main auxiliary 1 Main auxiliary 2 Max value of the two 3 Min value of the two 0x00 F0 06 Auxiliary Frequency Source B Range Reference Selection when Superimposed 1 Relative to th...

Страница 48: ...ende nt F0 19 Deceleration Time 1 0 00s 65000s Model depende nt F0 20 Acceleration Deceleration Time Unit 0 1s 1 0 1s 2 0 01s 1 F0 21 Acceleration Deceleration Time Reference Frequency 0 Max frequency...

Страница 49: ...eed tracking restart 2 Pre excitation start AC asynchronous 0 F1 01 Starting Frequency 0 00Hz 10 00Hz 0 50Hz F1 02 Startup Frequency Holding Time 0 00s 60 00s 0 0s F1 03 Starting DC Braking Current Pr...

Страница 50: ...wer limit 1 Stop 2 Zero speed running 0 F1 18 Start Selection of Set Frequency is Lower than the Start Frequency 0 Don t start 1 Zero speed running 1 F1 19 Run Direction 0 Same direction 1 Opposite di...

Страница 51: ...Value Property F2 00 Motor Type Selection 0 Ordinary asynchronous motor 1 Frequency conversion asynchronous motor 0 F2 01 Rated Motor Power 0 1kW 1000 0kW Model depende nt F2 02 Rated Motor Voltage 1V...

Страница 52: ...Encoder Type 0 ABZ incremental encoder 2 Rotate encoder 0 F2 20 ABZ Incremental Encoder AB Phase Sequence 0 Forward 1 Reverse 0 F2 21 Encoder Installation Angle 0 0 359 9 0 0 F2 24 Rotating Transforme...

Страница 53: ...The full scale of options 1 7 corresponding to the F3 10 0 F3 10 Digital Setting for Motor Torque Upper Limit 0 200 0 150 0 F3 11 Brake Torque Upper Limit Source 0 Encode F3 12 setting 1 AI1 2 AI2 3 A...

Страница 54: ...nt Compensation Gain 0 500 0 F3 26 SVC Torque Current Compensation Gain 0 500 0 F3 27 Torque Response Gain 1 1000 10 F4 Motor 1 V F Control Parameter Function Code Parameter Name Setting Range Factory...

Страница 55: ...4 11 VF Oscillation Suppression Mode 0 Mode 0 1 Mode 1 0 F4 12 VF Oscillation Suppression Gain 0 100 Model depende nt F4 13 Maximum Overshoot of VF Oscillation Suppression 0 1000 200 F4 14 The Separat...

Страница 56: ...inal Function Selection 0 F5 08 DI8 Input Terminal Function Selection 0 F5 09 DI9 Input Terminal Function Selection 0 No function 1 Forward running FWD 2 Reverse running REV 3 Three line mode run cont...

Страница 57: ...ontrol 40 Torque control prohibit 41 Acceleration deceleration prohibit 42 Reverse prohibit 43 Frequency modification prohibit 44 Counter input 45 Counter reset 46 Length count input 47 Length reset 4...

Страница 58: ...0 001Hz s 65 535Hz s 1 000Hz s F5 20 AI Curve Selection Unit s digit AI1 curve selection 1 Curve 1 2 point see F5 22 F5 26 2 Curve 2 2 point see F5 27 F5 31 3 Curve 3 2 point see F5 32 F5 36 4 Curve 4...

Страница 59: ...ilter Time 0 00s 10 00s 0 10s F5 32 AI Curve 3 Min Input 10 00V F5 34 0 00V F5 33 Corresponding Setting of AI Curve 3 Min Input 100 0 100 0 0 0 F5 34 AI Curve 3 Max Input F5 32 10 00V 10 00V F5 35 Cor...

Страница 60: ...tput 9 Frequency reached 10 Frequency 1 reached output 11 Frequency 2 reached output 12 Zero speed running 1 no output when stop 13 Zero speed running 2 output when stop 14 Frequency upper limit reach...

Страница 61: ...sion card same as above 0x00000 F6 07 HDO1 Closing Delay 0 0s 3600 0s 0 0s F6 08 T1 Closing Delay 0 0s 3600 0s 0 0s F6 09 T2 Closing Delay 0 0s 3600 0s 0 0s F6 10 DO1 Closing Delay 0 0s 3600 0s 0 0s F...

Страница 62: ...Voltage Upper Limit 0 00V 10 00V 10 00V F6 19 Corresponding Setting Value of AO1 Output Voltage Upper Limit F6 17 100 0 100 0 F6 20 AO1 Output Filter Time 0 00s 10 00s 0 00s F6 21 AO2 Output Voltage L...

Страница 63: ...jog 4 Reverse jog 5 Rapid debugging 3 F7 01 STOP RESET Key Stop Function 0 STOP RES key stop function is valid only in keypad operation mode 1 STOP RES key stop function all valid in any operation mod...

Страница 64: ...Hz F7 04 LED Display Stop Parameter 0000 0x3FFF Bit00 Set frequency Hz Bit01 Bus voltage V Bit02 DI input state Bit03 DO output state Bit04 AI1 voltage V Bit05 AI2 voltage V Bit06 AI3 voltage V Bit07...

Страница 65: ...Overload Protection Gain 0 20 10 00 1 00 F8 05 Motor 1 Overload Pre alarm Coefficient 50 100 80 11kW 1 F8 06 Overvoltage over current Stall Mode Selection 0 Mode 0 1 Mode 1 11kW 0 F8 07 Overvoltage St...

Страница 66: ...on 0 1s 60 0s 0 0s F8 22 Large Speed Deviation Detection Value FVC 0 0 50 0 max frequency 20 0 F8 23 Large Speed Deviation Detection Time FVC 0 0 No detection 0 1s 60 0s 0 0s F8 24 Action Selection Up...

Страница 67: ...over current software 6 Constant speed over current software 7 Acceleration overvoltage 8 Deceleration overvoltage 9 Constant speed overvoltage 10 Under voltage 11 Motor overload 12 Inverter overload...

Страница 68: ...st Time Fault F9 05 Bus Voltage Upon the Third Time Last Time Fault F9 06 Input Terminal State Upon the Third Time Last Time Fault F9 07 Output Terminal State Upon the Third Time Last Time Fault F9 08...

Страница 69: ...Upon the First Time Fault F9 26 Input Terminal State Upon the First Time Fault F9 27 Output Terminal State Upon the First Time Fault F9 28 Inverter State Upon the First Time Fault F9 29 Power on Time...

Страница 70: ...18 0 Coast to stop 1 Stop according to stop mode 2 Continue to run F9 37 Fault Protection Action Selection 2 Unit s digit encoder PG card abnormal 31 0 Coast to stop 1 Stop according to stop mode 2 Co...

Страница 71: ...uency operation when no offload Ten thousand s digit PID feedback lost when running 18 0 Coast to stop 1 Stop according to stop mode 2 Continue to run 0x00000 F9 39 Fault Protection Action Selection 4...

Страница 72: ...X IAI1I IAI2I 8 MIN IAI1I IAI2I 0 FA 03 PID Action Direction 0 Positive action 1 Anti action 0 FA 04 PID Given Feedback Range 0 65535 1000 FA 05 Proportion Gain Kp1 0 0 100 0 20 0 FA 06 Integral Time...

Страница 73: ...50 00s 0 00s FA 23 Twice Output Deviation Positive Maximum 0 00 100 00 1 00 FA 24 Twice Output Deviation Reverse Maximum 0 00 100 00 1 00 FA 25 PID Integral Property Unit s digit integral separation 0...

Страница 74: ...ration Time 2 0 0s 6500 0s Model depende nt Fb 05 Acceleration Time 3 0 0s 6500 0s Model depende nt Fb 06 Deceleration Time 3 0 0s 6500 0s Model depende nt Fb 07 Acceleration Time 4 0 0s 6500 0s Model...

Страница 75: ...ed Value FDT2 0 0 100 0 FDT2 electrical level 5 0 Fb 20 Frequency Reached Detection Amplitude 0 0 100 0 max frequency 0 0 Fb 21 Any Frequency Reaching Detection Value 1 0 00Hz max frequency 50 00Hz Fb...

Страница 76: ...in 0 0Min Fb 34 Accumulative Power on time Reached 0h 65535h 0h Fb 35 Accumulative Running Time Reached 0h 65535h 0h Fb 36 Timing Function Selection 0 Disabled 1 Enabled 0 Fb 37 Timing Run Time Select...

Страница 77: ...cy Amplitude 0 0 50 0 0 0 Fb 54 Swing Frequency Cycle 0 1s 3000 0s 10 0s Fb 55 Triangular Wave of Swing Frequency Rise Time 0 1 100 0 50 0 Fb 56 Set Length 0m 65535m 1000m Fb 57 Actual Length 0m 65535...

Страница 78: ...0 Stop when single run end 1 Keep the final value when single run end 2 Always circulation 0 FC 17 Simple PLC Power Failure Retentive Selection Unit s digit power failure retentive selection 0 Non re...

Страница 79: ...ation Decel eration Time Selection of Simple PLC Reference 4 0 3 0 FC 28 Run Time of Simple PLC Reference 5 0 0s h 6553 5s h 0 0s h FC 29 Acceleration Deceleration Time Selection of Simple PLC Referen...

Страница 80: ...on Deceleration Time Selection of Simple PLC Reference 10 0 3 0 FC 40 Run Time of Simple PLC Reference 11 0 0s h 6553 5s h 0 0s h FC 41 Acceleration Deceleration Time Selection of Simple PLC Reference...

Страница 81: ...t 0 s 1 h 0 FC 51 Multi reference 0 Setting Method 0 Coding FC 00 given 1 AI1 2 AI2 3 AI3 expansion card 4 PULSE 5 PID 6 Preset frequency F0 09 given UP DOWN can modify 7 Keypad potentiometer 0 FC 52...

Страница 82: ...ame Setting Range Factory Default Value Property FF 00 User Password 0 65535 0 FF 01 Parameter Initialization 0 No operation 1 Restore factory default setup value exclude of motor parameter 2 Clear th...

Страница 83: ...5h 0 FF 13 Accumulative Power Consumption 0 C 65535 C 0 C FF 14 Accumulative Run Time 0h 65535h 0h FF 15 Accumulative Power on Time 0h 65535h 0h FF 16 Factory Use Parameter Reserved FF 17 Factory Use...

Страница 84: ...rward 0 00Hz max frequency 50 00Hz A0 05 Max Frequency Source Selection under the Torque Control Reverse 0 Digital setting A0 06 1 AI1 2 AI2 3 AI3 expansion card 4 PULSE 5 Communication setting 6 Keyp...

Страница 85: ...on card 3 PULSE 4 Communication setting 0 A0 17 Rotational Inertia Compensation Coefficient 0 00 10 00 0 00 A0 18 Rotational Inertia Compensation Upper Limit 0 0 50 0 5 0 A0 19 Rotational Inertia Comp...

Страница 86: ...equency random depth 0 A1 06 Rapid Current Limiting Enable 0 Disable 1 Enable 1 A1 07 Current Detection Compensation 0 100 5 A1 08 SVC Optimize Mode Selection 0 Optimize 0 1 Optimize 1 2 Optimize 2 1...

Страница 87: ...001 6 5535 Inverter power 55kW Tune paramete r A2 07 Asynchronous Motor Rotor Resistance 0 001 65 535 Inverter power 55kW 0 0001 6 5535 Inverter power 55kW Tune paramete r A2 08 Asynchronous Motor Lea...

Страница 88: ...ilter Time Constant 0 000s 0 100s 0 000s A3 09 Torque Upper Limit Source in Speed Control Mode 0 Coding A3 10 setting 1 AI1 2 AI2 3 AI3 expansion card 4 PULSE setting 5 Communication Setting 6 MIN AI1...

Страница 89: ...in 0 500 0 A3 26 SVC Torque Current Compensation Gain 0 500 0 A3 27 Torque Response Gain 1 1000 10 A4 Motor 2 V F Control Parameters Function Code Parameter Name Setting Range Factory Default Value Pr...

Страница 90: ...Mode 0 Mode 0 1 Mode 1 0 A4 12 VF Oscillation Suppression Gain 0 100 Model depende nt A4 14 The Separation of VF Voltage Source 0 Digital setting F4 14 1 AI1 2 AI2 3 AI3 expansion card 4 PULSE setting...

Страница 91: ...01 b0 08 User Code 8 F5 01 b0 09 User Code 9 F5 02 b0 10 User Code 10 F5 03 b0 11 User Code 11 F6 02 b0 12 User Code 12 F6 03 b0 13 User Code 13 FF 06 b0 14 User Code 14 FF 06 b0 15 User Code 15 FF 06...

Страница 92: ...ual VDI5 Terminal Function Selection 0 59 0 b1 05 Virtual VDI Terminal State Setting Mode Unit s digit virtual VDI1 0 By virtual VDOx state to decide VDI is valid or not 1 By code b1 06 setting VDI is...

Страница 93: ...rcuit with physical DIX internal 1 43 see the F6 group physical DO output selection 0 b1 13 Virtual VDO3 Output Function Selection 0 Short circuit with physical DIX internal 1 43 see the F6 group phys...

Страница 94: ...tion Code Parameter Name Setting Range Factory Default Value Property b2 00 AI Curve 4 Min Input 10 00V b2 02 0 00V b2 01 Corresponding Setting of AI Curve 4 Min Input 100 0 100 0 0 0 b2 02 AI Curve 4...

Страница 95: ...I Curve 5 Inflection Point 2 Input 100 0 100 0 30 0 b2 14 AI Curve 5 Max Input b2 12 10 00V 10 00V b2 15 Corresponding Setting of AI Curve 5 Max Input 100 0 100 0 100 0 b2 16 AI1 Setting Jump Point 10...

Страница 96: ...rectio n b3 09 AI3 Displayed Voltage 1 0 500V 4 000V Factory Correctio n b3 10 AI3 Measured Voltage 2 6 000V 9 999V Factory Correctio n b3 11 AI3 Displayed Voltage 2 6 000V 9 999V Factory Correctio n...

Страница 97: ...03 Output Voltage V 1V U0 04 Output Current A 0 01A U0 05 Output Power kW 0 1kW U0 06 Output Torque 0 1 U0 07 DI Input State 1 U0 08 DO Input State 1 U0 09 AI1 Voltage V 0 01V U0 10 AI2 Voltage V 0 0...

Страница 98: ...eed 0 01Hz U0 30 Main Frequency A display 0 01Hz U0 31 Auxiliary Frequency B Display 0 01Hz U0 32 View Any Memory Address Value 1 U0 33 Reserved U0 35 Surplus Running Time 0 1Min U0 36 Reserved U0 37...

Страница 99: ...VD500 Series Inverter User Manual Function Parameter Table 95 Function 41 80 U0 45 Current Fault State 1 U0 46 Torque Compensation Amount 0 1...

Страница 100: ...arameter can give a full pay to the superiority of the vector control mode By adjusting the speed regulator parameter F3 group function code motor 2 is A3 group can obtain better performance For perma...

Страница 101: ...r power on again after power off set frequency is the set frequency that power off in last time can bring through a keyboard keys and or multi function input terminal of the UP DOWN correction by memo...

Страница 102: ...ed loop etc Application of PID as frequency source you need to set up FA group PID function parameter group related parameters 9 Communication setting Refers to the main frequency source by the HC is...

Страница 103: ...frequency source A switch auxiliary frequency source B When multi function input terminal function 20 frequency source switch is invalid main frequency A as the target frequency When multi function i...

Страница 104: ...ency source A if the selection is relative to the main frequency source the scope of the auxiliary frequency source will change as main frequency source A change F0 08 Auxiliary Frequency Source Offse...

Страница 105: ...the frequency When frequency resolution is 0 01Hz the maximum output frequency of VD500 is 600 00Hz F0 16 Frequency Command UP DOWN Reference in Running 0 Running frequency 1 Set frequency 0 This par...

Страница 106: ...th group Fb 07 Fb 08 F0 20 Acceleration Deceleration Time Unit 0 1s 1 0 1s 2 0 01s 1 To meet the need of all kinds of scene VD500 provides three kinds of acceleration deceleration time units is 1 seco...

Страница 107: ...he set frequency source of F0 02 F0 07 is no longer work F0 23 Communication Protocol Selection 0 Modbus 0 See chapter 9 communication protocol description F0 24 Motor Selection 0 Motor 1 1 Motor 2 0...

Страница 108: ...frequency to start Pre excitation time is not zero the first pre excitation restart can improve the motor dynamic response performance F1 01 Starting Frequency 0 00Hz 10 00Hz 0 50Hz F1 02 Startup Fre...

Страница 109: ...m frequency 0 In the shortest possible time to complete the speed tracking process through the function of choosing the way of frequency converter motor speed tracking code Zero track down from the fr...

Страница 110: ...value is the stronger the dc braking effect is but the greater the fever of motor and frequency inverter is Stop dc braking time refers to the dc braking holding time The dc baking process has been c...

Страница 111: ...lower than the start frequency the running state of inverter can be through the parameter selection VD500 provide two kinds of running mode meet various application requirements F1 19 Run Direction 0...

Страница 112: ...ver excitation Filter Coefficients 0 10 3 Over excitation control can inhibit the bus voltage rise avoid the overvoltage fault The bigger the over excitation gain is the better the inhibition effect i...

Страница 113: ...time is T b t f f 9 5 9 4 2 Among them f is set frequency f b is the rated motor frequency T is the time for 0 frequency accelerate to f b rated frequency F1 28 Time Ratio of S Curve Start Segment 0...

Страница 114: ...z Time t Rated frequency fb S curve acceleration deceleration B diagram Fig 6 4 S curve acceleration deceleration diagram F1 30 Zero Frequency Voltage Output Selection 0 Have voltage output 1 Non volt...

Страница 115: ...0 0001 6 5535 Inverter power 55kW Tune parameter F2 07 Asynchronous Motor Rotor Resistance 0 001 65 535 Inverter power 55kW 0 0001 6 5535 Inverter power 55kW Tune parameter F2 08 Asynchronous Motor Le...

Страница 116: ...or synchronous motor no load tuning AB phase sequence of ABZ encoder can be obtained F2 21 Encoder Installation Angle 0 0 359 9 0 0 This parameter applies only to synchronous motor control type of en...

Страница 117: ...s of complete tuning inverter conduct to static tuning first and then according to the acceleration time F0 18 to the 80 of rated motor frequency after a period of time accordance with the deceleratio...

Страница 118: ...erence Fig 6 5 Parameter diagram By setting the proportional coefficient and integral time of speed regulator can adjust the speed of dynamic response characteristics of vector control Increase the pr...

Страница 119: ...g 6 MIN AI1 AI2 7 MAX AI1 AI2 The full scale of options 1 7 corresponding to the F3 10 0 F3 10 Digital Setting for Motor Torque Upper Limit 0 200 0 150 0 F3 11 Brake Torque Upper Limit Source 0 Encode...

Страница 120: ...F3 22 Weak Magnetic Integral Multiples 2 10 2 Change the F3 21 and F3 22 can change the adjustment speed of weak magnetic current but weak magnetic current adjust faster could lead to instability gen...

Страница 121: ...mode commonly used in these occasions such as induction heating inverter power supply torque motor control 8 V F half separation mode In this case V and F is proportional but the proportion relationsh...

Страница 122: ...ncy F2 04 0 00Hz F4 09 MS VF Voltage Point 3 0 0 100 0 0 0 F4 03 F4 08 six parameters defined multistage V F curve The curve of multipoint V F should set according to the motor load characteristic wha...

Страница 123: ...oscillation in small in order to avoid an adverse effect on operation of V F Please select the gain is 0 when motor no oscillation phenomenon Only in the obvious oscillation of the motor should be ap...

Страница 124: ...o the PID closed loop produce output voltage Specific content see introduce of FA group 8 Communication given Refers to the voltage by the HC is given by way of communication When above voltage source...

Страница 125: ...ine mode The forward reverse rotation of the motor is decided by the commands of Dix DIy terminals when Dix and DIy are effective the inverter to keep the first effective terminal determined direction...

Страница 126: ...Digital command end DIn Three line control model 1 SB2 SB3 VicRuns Fig 6 11 Three line control mode 1 SB1 Stop button SB2 Forward rotation button SB3 Forward rotation button Three line control mode 2...

Страница 127: ...se will delay let inverter is up and run run direction by a third impulse signal is produced DIx or pulse produced by DIy At the same time through disconnect DIn terminal signal can also achieve the d...

Страница 128: ...0 63 see table blow 0 This parameter is used to set the functions of the multifunctional digital input terminals Set Value Function Description 0 No function The terminals not being used can be set n...

Страница 129: ...own command Setting frequency can be goes up down when frequency source setting for the digital setting 13 UP DOWN setting clear When frequency preset is digital preset the terminal can clear terminal...

Страница 130: ...e panel control terminal control communication control can use the terminal to make the frequency inverter deceleration and stop then the deceleration time fixed for deceleration time 4 at this time 3...

Страница 131: ...nal Through four kinds of condition of two terminals can realize four groups of motor parameters switch the detailed content see table 3 50 User defined failure 1 51 User defined failure 2 When the us...

Страница 132: ...terminal state changes delay time of the frequency inverter for the change Only DI1 DI2 DI3 have the function that set the delay time at present F5 19 Terminal UP DOWN change rate 0 001Hz s 65 535Hz...

Страница 133: ...g Setting of AI Curve 1 Min Input 100 0 100 0 0 0 F5 24 AI Curve 1 Max Input F5 22 10 00V 10 00V F5 25 Corresponding Setting of AI Curve 1 Max Input 100 0 100 0 100 0 F5 26 AI 1 Filter Time 0 00s 10 0...

Страница 134: ...e 0 00s 10 00s 0 10s The function and using method of curve 2 please refer to the insctructions of curve 1 F5 32 AI Curve 3 Min Input 10 00V F5 34 0 00V F5 33 Corresponding Setting of AI Curve 3 Min I...

Страница 135: ...ting Pulse frequency can only be input into the inverter through the HDI1 channel The application of the group is simlar to the curve 1 please refer to the instructions of curve 1 F5 42 Travel Switch...

Страница 136: ...g It indicate the inverter is in running state have the output frequency can be zero output ON signal at this time 2 Ready for run When the inverter main circuit and control loop is stable and the inv...

Страница 137: ...f function code Fb 29 Fb 30 18 Current 2 reached output Please refer to the instruction of function code Fb 31 Fb 32 19 Zero current state Please refer to the instruction of function code Fb 25 Fb 26...

Страница 138: ...running output ON signal 37 AI1 input limit When the value of analog input AI1 is more than Fb 41 AI1 input protection upper limit or less than Fb 40 AI1 input protection lower limit output ON signal...

Страница 139: ...ncy when HDO1 pulse output mode F6 15 can be set from 0 01kHz 100 00kHz Pulse or analog signal output 0 0 100 0 corresponding function as below table Set value Function Description 0 Running frequency...

Страница 140: ...onding Setting Value of AO2 Output Voltage Lower Limit 0 0 F6 24 0 0 F6 23 AO2 Output Voltage Upper Limit 0 00V 10 00V 10 00V F6 24 Corresponding Setting Value of AO2 Output Voltage Upper Limit F6 22...

Страница 141: ...is switched by JOG REV key The funtion is valid only in the command source for the operation panel command channel 3 Forward jog Through the keypad JOG REV key to realize forward jog 4 Reverse jog Th...

Страница 142: ...requency Y display Hz 0x000 0 Inverter in run condition parameter display is subjected to the function code which is a 16 bit binary number if one bit is 1 the corresponding parameters of the bit at r...

Страница 143: ...everal parameter F7 04 LED Display Stop Parameter 0000 0x3FFF Bit00 Set frequency Hz Bit01 Bus voltage V Bit02 DI input state Bit03 DO output state Bit04 AI1 voltage V Bit05 AI2 voltage V Bit06 AI3 vo...

Страница 144: ...Parameters 0 13 corresponding bit0 bit13 of F7 05 1 When use the double line show keyboard can select a display value by these two parameters but the function is the decimal input F7 07 Load Speed Dis...

Страница 145: ...greater the value the smaller the warning advance When the inverter output current cumulants is greater than the product of overload inverse time curve with F8 02 inverter multi function digital DO ou...

Страница 146: ...d be larger otherwise the supppression effect is not good may apppear overcurrent fault When overcurrent stall gain is set to 0 cancel the function of overcurrent stall F8 14 Short circuit to Ground U...

Страница 147: ...cy converter fault alarm Err 40 and deal with according to the fault protection action mode When large speed deviation detection time is 0 0 cancel the large speed deviation fault detection F8 24 Acti...

Страница 148: ...8 24 2 Decelerate to Stop time Deceleration time 1 Acceleration time 1 Instantaneous power failure judgment voltage F8 25 Deceleration time 1 Fig 6 16 Schematic diagram of instantaneous power failure...

Страница 149: ...ime Fault F9 04 Current Upon the Third Time Last Time Fault F9 05 Bus Voltage Upon the Third Time Last Time Fault F9 06 Input Terminal State Upon the Third Time Last Time Fault F9 07 Output Terminal S...

Страница 150: ...Time Fault F9 29 Power on Time Upon the First Time Fault F9 30 Running Time Upon the First Time Fault F9 33 Fault Automatic Reset Times 0 20 0 F9 34 Fault Automatic Reset Interval Time 0 1s 100 0s 1...

Страница 151: ...inue to run Hundred s digit running time reached 27 0 Coast to stop 1 Stop according to stop mode 2 Continue to run Thousand s digit speed deviation is too larg 40 0 Coast to stop 1 Stop according to...

Страница 152: ...r show Err and directly downtime When the option is according to the stop way to stop inverter show A and press down way down show Err after stop When the option is continue to run frequency converter...

Страница 153: ...sponse to the dramatic changes improve the dynamic performance but easy to introduce and enlarge the interference signals and cause the system unstable please use caution Fig 6 17 Process PID principl...

Страница 154: ...quantity and give quantitative deviation are 100 0 PID regulator to adjust the amplitude of output frequency instructions for maximum frequency Integration time Ti1 Determine the intensity of the PID...

Страница 155: ...hing according to the deviation 0 FA 19 PID Parameters Switching Deviation 1 0 0 FA 20 20 0 FA 20 PID Parameters Switching Deviation 2 A2 19 100 0 80 0 In some applications a set of PID parameters can...

Страница 156: ...ges too fast make the inverter running stable FA 23 Twice Output Deviation Positive Maximum 0 00 100 00 1 00 FA 24 Twice Output Deviation Reverse Maximum 0 00 100 00 1 00 FA 23 and FA 24 respectively...

Страница 157: ...is less than the feedback loss detection values FA 26 and duration more than PID feedback loss detection time FA 27 frequency converter alarm fault Err 23 and deal with according to the selected fault...

Страница 158: ...on deceleration time are exactly the same please reference F0 18 and F0 19 related instructions Through the different combination of the multi function digital inputs terminal DI it can be switched to...

Страница 159: ...nce point of load VD500 can be set up to two hopping frequency points if the two hopping frequency are set to 0 then cancel the hopping frequency function The principle of the hopping frequency and th...

Страница 160: ...on Lagged Value FDT2 0 0 100 0 FDT2 electrical level 5 0 When the running frequency is higher than the frequency detecion values the frequency converter multi function output DO output ON signal and t...

Страница 161: ...6 24 Schematic diagram of frequency reached detect amplitude Fb 21 Any Frequency Reaching Detection Value 1 0 00Hz max frequency 50 00Hz Fb 22 Any Frequency Reaching Detection Amplitude 1 0 0 100 0 ma...

Страница 162: ...s 600 00s 0 1s When the output current of the inverter is less than or equal to zero current detection level and the duration is more than the zero current detection delay time the inverter muti funct...

Страница 163: ...00 0 rated motor current 100 0 Fb 32 Any Current Reaching 2 Amplitude 0 0 300 0 rated motor current 0 0 When the output current of frequency converter is set at the positive and nagetive detection amp...

Страница 164: ...inverter timing starts when it is started to set timing run time the inverter automatically stop muti function DO output ON signal at the same time Frequency converter starting at each time timing sta...

Страница 165: ...A 29 must be selected PID stop operation FA 29 1 at this time Fb 48 Timing Brake Frequency 0 00Hz 50 00Hz 1 50Hz Fb 49 Timing Brake Time 0 0s 60 0s 2 0s In the process of stop when the output frequenc...

Страница 166: ...s a fixed value Swing running frequency is constraints by the frequency upper limit and frequency lower limit Aw Aw Swing frequency amplitude Aw Fset Pb 52 Jumping frequency Aw Pb 53 Output frequency...

Страница 167: ...is higher must use HDI1 port Fb 59 Set Count Value 1 65535 1000 Fb 60 Designated Count Value 1 65535 1000 Count value need to be collect by the multi function digital input terminals In the applicatio...

Страница 168: ...i reference 11 100 0 100 0 0 0 FC 12 Multi reference 12 100 0 100 0 0 0 FC 13 Multi reference 13 100 0 100 0 0 0 FC 14 Multi reference 14 100 0 100 0 0 0 FC 15 Multi reference 15 100 0 100 0 0 0 Multi...

Страница 169: ...reference 0 FC 00 OFF OFF OFF ON Multi reference 1 FC 01 OFF OFF ON OFF Multi reference 2 FC 02 OFF OFF ON ON Multi reference 3 FC 03 OFF ON OFF OFF Multi reference 4 FC 04 OFF ON OFF ON Multi referen...

Страница 170: ...PLC as frequency source the positive and negative of FC 00 FC 15 to determine the running direction if the negative value indicates that the frequency inverter is running in the opposite direction Tim...

Страница 171: ...m memory stage to continue running Selection non retentive then each time start to restart PLC process FC 18 Run Time of Simple PLC Reference 0 0 0s h 6553 5s h 0 0s h FC 19 Acceleration Deceleration...

Страница 172: ...553 5s h 0 0s h FC 35 Acceleration Deceleration Time Selection of Simple PLC Reference 8 0 3 0 FC 36 Run Time of Simple PLC Reference 9 0 0s h 6553 5s h 0 0s h FC 37 Acceleration Deceleration Time Sel...

Страница 173: ...ter 0 This parameter decision the given channel of multi reference 0 In addition to FC 00 there are a variety of other options to convenient switching between multi reference and other given way When...

Страница 174: ...F 14 the total running time FF 15 are not restored 2 Clear the record information To remove converter fault record information cumulative power consumption FF 13 cumulative power on time FF 14 total r...

Страница 175: ...display mode Display Function parameter display Custom parameters display User change parameters display The display code of display mode of each parameters is VD500 inverter provides two groups of pe...

Страница 176: ...the accumulative running time of frequency converter since the factory When this time reach to set running time Fb 35 inverter multi function digital output function 30 output ON signal FF 15 Accumula...

Страница 177: ...on under the Torque Control Mode 0 Digital setting A0 02 1 AI1 2 AI2 3 AI3 expansion card 4 PULSE 5 Communication setting 6 MIN AI1 AI2 7 MAX AI1 AI2 8 Keypad Potentiometer the full scale of option 1...

Страница 178: ...speed can change smoothly But for the occasion need torque rapid response you need to set the torque control acceleration and deceleration time is 0 00 s For example two motor hard wired drag the sam...

Страница 179: ...onal Inertia Compensation Upper Limit 0 0 50 0 5 0 A0 19 Rotational Inertia Compensation Starting Frequency 0 00Hz max frequency 10 00H z A0 20 Lowest Resolution Frequency only effective to SVC 0 00 N...

Страница 180: ...than the factory value will lead to frequency inverter radiator temperature rise at this time the user needs to use the frequency converter derating otherwise the inverter has the risk of overheating...

Страница 181: ...y of the output voltage waveform have special requirements or the motor is abnormal oscillation such as motor need to try to switch to select different compensation mode High power is recommended for...

Страница 182: ...11 Cooling Fan Control 0 Fan operation in runtime 1 Fan is always running 0 Used to select the action mode of cooling fan selection for 0 the fan running when the inverter in running state or if the r...

Страница 183: ...er Code 9 F5 02 b0 10 User Code 10 F5 03 b0 11 User Code 11 F6 02 b0 12 User Code 12 F6 03 b0 13 User Code 13 FF 06 b0 14 User Code 14 FF 06 b0 15 User Code 15 FF 06 b0 16 User Code 16 FF 06 b0 17 Use...

Страница 184: ...ct the needed parameter summary to b0 group as the user customization parameters convenient to view and change such as operation b0 group most provide 31 users customize parameter b0 group parameter d...

Страница 185: ...usand s digit virtual VDI4 same as above Ten thousand s digit virtual VDI5 same as above 0x00000 b1 06 Virtual VDI Terminal state setting Unit s digit virtual VDI1 0 Disabled 1 Enabled Ten s digit vir...

Страница 186: ...erter power on and finished initialization detect VDI1 is effective and the terminal corresponding to forward running equivalent to a frequency inverter receives a terminal forward running command fre...

Страница 187: ...rtual VDO3 Output Function Selection 0 Short circuit with physical DIX internal 1 43 see the F6 group physical DO output selection 0 b1 14 Virtual VDO4 Output Function Selection 0 Short circuit with p...

Страница 188: ...ed to cooperate with virtual digital quantity input VDIx implement some simple logic control When virtual VDOx output function selection for 0 the output state of VDO1 VDO4 determined by DI1 DI4 input...

Страница 189: ...AI Curve 4 Max Input 100 0 100 0 100 0 b2 08 AI Curve 5 Min Input 10 00V b2 10 10 00V b2 09 Corresponding Setting of AI Curve 5 Min Input 100 0 100 0 100 0 b2 10 AI Curve 5 Inflection Point 1 Input b2...

Страница 190: ...g Jump Range 0 0 100 0 0 5 b2 18 AI2 Setting Jump Point 100 0 100 0 0 0 b2 19 AI2 Setting Jump Range 0 0 100 0 0 5 b2 20 AI3 Setting Jump Point 100 0 100 0 0 0 b2 21 AI3 Setting Jump Range 0 0 100 0 0...

Страница 191: ...and other measurement instruments display voltage refers to the voltage display value of frequency inverter sampling as shown in U0 group AI voltage before correction U0 21 U0 22 When correction inpu...

Страница 192: ...7 DI Input State 1 U0 08 DO Input State 1 U0 09 AI1 Voltage V 0 01V U0 10 AI2 Voltage V 0 01V U0 11 AI3 Voltage V U0 12 Count Value 1 U0 13 Length Value 1 U0 14 Load Speed Display 1 U0 15 PID Setting...

Страница 193: ...ry Address Value 1 U0 33 Reserved U0 35 Surplus Running Time 0 1Min U0 36 Reserved 1 U0 37 Power Factor Angle 0 1 U0 38 ABZ position 1 U0 39 VF Separation Target Voltage 1V U0 40 VF Separation Output...

Страница 194: ...d 2 The power input and output power cables of the inverter and weak current signal cables e g control line shall not be arranged in parallel and vertical arrangement is preferable 3 It is recommended...

Страница 195: ...e between motor and inverter can reduce distributed capacitance The bigger the carrier frequency is the bigger the leakage current is By reducing carrier frequency to reduce leakage current but reduci...

Страница 196: ...is too small 5 V F curve inappropriate 6 Inverse module short circuit protection 1 Extend acceleration time 2 Self tuning to motor parameter 3 Check grid input power 4 Select inverter with bigger pow...

Страница 197: ...e to the normal range 2 Cancel the external power or installation brake resistance 3 Increase the acceleration time 4 Installation brake unit and resistor Err 09 Constant speed overvoltage 1 High inpu...

Страница 198: ...rnal fault 1 Through the multi function terminal DI input external fault signal 2 Through the virtual IO function input external fault signal 1 Reset running 2 Reset running Err 18 Communicati on faul...

Страница 199: ...ase sequence and motor running in the opposite direction 1 Change the encoder phase sequence or exchange any two phase of three phase motor line Err 35 User self define fault 1 1 Through the multi fun...

Страница 200: ...the rectify bridge or the buffer resistor If the light is on the fault may be lies in the switchover power supply Please ask for support 8 2 2 Power Supply Air Switchover Trips off When Power On Insp...

Страница 201: ...rk That is the basis to guarantee the Modbus serial communication 9 4 Protocol Description VD500 series inverter communication protocol is a kind of serial master slave communication protocol in the n...

Страница 202: ...decimal 0 as broadcast address Function field CMD 03H read slave parameter 06H write slave parameter Data field DATA N 1 DATA 0 2 N Bit data this part is the main content of communication also as the...

Страница 203: ...equency high Bit xx H Output frequency low Bit xx H CRC CHK low Bit xx H CRC CHK high Bit xx H END T1 T2 T3 T4 When Fd 05 1 START T1 T2 T3 T4 ADDR 01H CMD 03H Bit number 10H Output frequency high Bit...

Страница 204: ...mat Error Check Method Frame error check mode includes two part verification Bit check of byte odd even verify and CRC check of complete data of format 9 6 3 1 Byte check User can select different che...

Страница 205: ...1 the register will be separately do XOR with pre set value if LSB is 0 then no need The complete process will be repeated for 8times After completing of the last Bit the 8th Bit the next 8Bit byte wi...

Страница 206: ...an be achieved Corresponding function code shown by the following address High byte 00 0 F group F 40 4 F group A 50 5 F group b Low byte 00 to FF Such as Function code F3 12 in the block is not store...

Страница 207: ...jog 0005 Coast to stop 0006 Decelerate to stop 0007 Fault reset 2000H 0008 Emergency stop Read inverter state only read State Address State Function 0001 Forward rotation 0002 Reverse rotation 3000H 0...

Страница 208: ...ormal 0014H motor debugging abnormal 0015H read write abnormal 0016H disconnection detection fault 0017H PID feedback lost when running 0018H short circuit to ground upon motor 0019H reserved 001AH re...

Страница 209: ...refers to the frequency converter data to accept the end up to a machine to send data in the middle of the interval of time If the response time delay is less than the system processing time the respo...

Страница 210: ...n Protocol VD500 Series Inverter User Manual 206 Fd 06 Communication Read Current Resolution 0 0 01A 1 0 1A 0 Used to determine the communication while reading the output current current value of the...

Страница 211: ...card Multi function extension card and installation diagram as show below AI3 24V COM 10V 5V AI2 AO1 AO2 24V COM Fig A 1 Multi function extension card and installation diagram A 1 The Installation Co...

Страница 212: ...parts A 3 Jumper Switchover Function Description Table A 2 Socket connection function description Jumper Switchover Code Jump Selection Function Description 24V port When jump cap plug connect to 24V...

Страница 213: ...M HDO1 DO1 T2 A T2 C A A Z Z B B GND 5V S1 S2 S3 S4 Separate dial any of a set of dialswitch to realize frequency division output S1 S2 S3 S4 corresponding 2 4 6 8 16 frequency division J7 J2 J4 Fig B...

Страница 214: ...onverter set parameters FF 01 for 1 parameters to restore the factory values After set the the related motor parameters of F2 group then set F2 26 doing motor parameter self learning set up the relate...

Страница 215: ...rnal device 3 If there is any failure or damage to the product please correctly fill out the Product Warranty Card in detail 4 The maintenance fee is charged according to the latest Maintenance Price...

Страница 216: ...Address Contact Person Customer Information Company Name Postcode Tel of Email Product Model Serial No Product Information Name of supplier who supplied you the unit Failure Description eg Fault code...

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