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D-306488 WK250 Installer’s Guide
L I M IT E D WARR ANT Y
Digital Security Controls warrants the original purchaser that for a
period of twelve months from the date of purchase, the product
shall be free of defects in materials and workmanship under normal
use. During the warranty period, Digital Security Controls shall, at
its option, repair or replace any defective product upon return of the
product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder
of the original warranty or ninety (90) days, whichever is longer.
The original purchaser must promptly notify Digital Security
Controls in writing that there is defect in material or workmanship,
such written notice to be received in all events prior to expiration of
the warranty period. There is absolutely no warranty on software
and all software products are sold as a user license under the
terms of the software license agreement included with the product.
The Customer assumes all responsibility for the proper selection,
installation, operation and maintenance of any products purchased
from DSC. Custom products are only warranted to the extent that
they do not function upon delivery. In such cases, DSC can
replace or credit at its option.
In t e rn at i o n al W arran t y
The warranty for international customers is the same as for any
customer within Canada and the United States, with the exception
that Digital Security Controls shall not be responsible for any
customs fees, taxes, or VAT that may be due.
W arran t y P ro c ed u re
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to
Digital Security Controls must first obtain an authorization number.
Digital Security Controls will not accept any shipment whatsoever
for which prior authorization has not been obtained.
Co n d i t i o n s t o V o i d W arran t y
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital Security
Controls such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
• damage caused by peripherals (unless such peripherals were
supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
It e m s No t Co v er ed b y W arr an t y
In addition to the items which void the Warranty, the following
items shall not be covered by Warranty: (i) freight cost to the repair
centre; (ii) products which are not identified with DSC's product
label and lot number or serial number;
(iii) products disassembled or repaired in such a manner as to
adversely affect performance or prevent adequate inspection or
testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will
be credited or replaced at DSC's option. Products not covered by
this warranty, or otherwise out of warranty due to age, misuse, or
damage shall be evaluated, and a repair estimate shall be provided.
No repair work will be performed until a valid purchase order is
received from the Customer and a Return Merchandise
Authorisation number (RMA) is issued by DSC's Customer Service.
Digital Security Controls’ liability for failure to repair the product
under this warranty after a reasonable number of attempts will be
limited to a replacement of the product, as the exclusive remedy for
breach of warranty. Under no circumstances shall Digital Security
Controls be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract,
negligence, strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the product or
any associated equipment, cost of capital, cost of substitute or
replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers,
and injury to property. The laws of some jurisdictions limit or do not
allow the disclaimer of consequential damages. If the laws of such
a jurisdiction apply to any claim by or against DSC, the limitations
and disclaimers contained here shall be to the greatest extent
permitted by law. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so that the above
may not apply to you.
Di scl ai m er o f W ar ran t i e s
This warranty contains the entire warranty and shall be in lieu
of any and all other warranties, whether expressed or implied
(including all implied warranties of merchantability or fitness
for a particular purpose) and of all other obligations or
liabilities on the part of Digital Security Controls. Digital
Security Controls neither assumes responsibility for nor
authorizes any other person purporting to act on its behalf to
modify or to change this warranty, nor to assume for it any
other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are
governed by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that the
entire system be completely tested on a regular basis.
However, despite frequent testing, and due to, but not limited
to, criminal tampering or electrical disruption, it is possible for
this product to fail to perform as expected.
O u t o f W arran t y Rep ai r s
Digital Security Controls will at its option repair or replace out-of-
warranty products which are returned to its factory according to the
following conditions. Anyone returning goods to Digital Security
Controls must first obtain an authorization number. Digital Security
Controls will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Products which Digital Security Controls determines to be
repairable will be repaired and returned. A set fee which Digital
Security Controls has predetermined and which may be revised
from time to time, will be charged for each unit repaired.
Products which Digital Security Controls determines not to be
repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replacement
product will be charged for each replacement unit.
©2016 Tyco International Ltd. and its Respective Companies. All Rights Reserved.
Printed in Israel
WK250 Installer’s Guide, D-306488 (Rev 0, 06/16)