Troubleshooting and Technical Support
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into the Run window, then click OK. The data will be displayed in a DOS
window. Write down the IP address given, for future reference.
To initiate PING directly at the DOS prompt:
1. Type the word
command
in the Open field of the Run window.
2. Click OK. A DOS window will open.
3. Type
ping email
at the DOS prompt. The data will appear in the same DOS
window. Write down the IP address given, for future reference. Figure 4-1 shows
that the IP address for this ISP’s mail server is 203.69.216.43.
F
IGURE
4-1.
Using PING to Determine the IP Address for a Sample Mail Server
The example tells you the IP address of your ISP’s mail server. Now, to determine
the Web address of this IP address, precede it with
ping -a
at the DOS prompt.
Since the IP address returned in the example above is 203.69.216.43, you would type
ping -a 203.69.216.43
and then press <Enter>. The Web address will be
returned in the same DOS window (in this case, “sambaserver.”) This is shown in the
illustration below.
Write the Web address down for your future reference. This is the Web address that
is assigned to the IP address you pinged. Normally, it is better to configure GateLock
to recognize this Web address, because it is less likely to change than the IP address.
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