Timewave PK-232MBX, Руководство по эксплуатации

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PK-232 MBX OPERATING MANUAL
12/01 ii
Welcome
Congratulations!! You've purchased another fine Timewave product.
PLEASE, before we go any further, may we ask you to FILL OUT AND RETURN the Warranty Regis-
tration Card, which has been packed with your PK-232 system.
Product Update Policy
From time to time Timewave may make available updates to the design of its products. We can on-
ly tell you about these updates if we have your warranty card on file. PLEASE SEND IT IN if you
have not already done so.
In Case of Trouble
Application and troubleshooting assistance may be had by calling Timewave from 9:00-12:00 A.M.
or 1:00-4:00 P.M. in St. Paul, MN. Ask for the Technical Support Department. The phone number is
651-489-5080. Please have your PK-232's serial number and version date of the software available.
The version date is on the first screen that comes up when you turn on the PK-232. We will also
need to know the nature of any other equipment connected to the PK-232.
You may wish to attempt to solve problems locally, using other hams or an Timewave dealer. With
over 100,000 PK-232s in use, a helpful Amateur with equipment similar to your own may literally
be just around the corner. Substituting another PK-232 that you know is working properly for your
questionable one is a diagnostic technique that will check out the rest of your station. You may al-
so try running your PK-232 in another station if possible.
Timewave provides Technical Support for its line of amateur radio equipment by way of your per-
sonal computer and modem on the internet! Timewave's eMail addresses for service and tech sup-
port are service@timewave.com and techsupport@timewave.com.
If you call for assistance, please have your PK-232 up and running beside the phone. Our Support
technician will likely ask you to perform certain keyboard routines to aid in diagnosis. If you have a
voltmeter handy, you might have the PK-232 open so you can report measurements to the Support
technician.
Many of the Timewave products that are sent to us for repair are in perfectly good order when we
receive them. There is a check-out charge of $40 for units returned to us in working order. Please
perform whatever steps are applicable from the installation sections of this manual.
PLEASE DO NOT RETURN THE PK-232 TO US WITHOUT CONTACTING US FOR PERMISSION AND
AN RMA NUMBER. WE WOULD LIKE THE OPPORTUNITY TO TROUBLESHOOT THE PROBLEM OVER
THE PHONE FIRST, SAVING YOU BOTH TIME AND MONEY.
If the unit must be sent in, we will give you a Return to Manufacturer Authorization (RMA) number
over the telephone. This number allows us to track your unit and provide you with its status.
Please write this number on the outside of the box so we may process your unit as quickly as pos-
sible.
Timewave address is:
Timewave Technology Inc.
501 W. Lawson Ave.
ST. Paul, MN 55117 USA
Attn. Service
RMA # ?????????
obtain by telephone or eMail from Timewave)