PRO-SPOTTER
TICO PRO-SPOTTER SERVICE INFORMATION
TICO Manufacturing
Service Manual
0-3
Introduction
I. DETERMINATION OF WARRANTABLE
SERVICE
The question as to whether a repair or replacement is
actually a warrantable adjustment is documented in this
section to help you make that decision. All warranty
claims must be filed within the warranty period of
twenty-four (24) months or 6,000 hours and within thirty
(30) days of the repair. The claim will not be honored it if
does not meet this criteria.
II. DETERMINING WARRANTY
RESPONSIBILITY
A. Has this complaint originated during the stated
warranty period?
B. Is the malfunction a result of abuse or misuses?
C. Has the unit been maintained properly?
D. If the complaint has originated during the warranty
period, there is no evidence of abuse or misuse and
the unit has had proper maintenance, the distributor
should proceed to file a warranty claim. This does
not, however, ensure that the claim be approved.
E. Is warranty registration on file?
Determination of Warranty
What is Covered by This Warranty.
TICO warrants, to the original purchaser only, that the
truck that is the subject of this sale is free from defects in
material and workmanship. The duration of this warranty
is as follows:
a. Frames - As to the main structural frame, seven
years from the date of delivery.
b. TICO Cab – As to the driver’s structural cabin
compartment, five years from the date of delivery.
c. As to all other parts and components, one year
from date of delivery or 6,000 hours of use,
whichever comes first.
If the purchaser discovers within the applicable
period a defect in material or workmanship, it must
promptly notify TICO in writing. In any event such
notification shall be received by TICO, in the case a
defect in the mainframe, no later than 73 months
from date of delivery, and in the case of a defect in
any other part or component, no later than 25 months
from the date of delivery or one month after the first
6,000 hours, whichever comes first. Within a
reasonable time after such notification, TICO will
correct any defect in material or workmanship with
either new or used replacement parts, at TICO’s
option.
TICO will pay for the costs of correcting
defects as follows:
a. For defects in material or workmanship during the
first twenty-four months from the date of delivery or
the first 6,000 hours, whichever comes first, both
parts and labor are at TICO’s expense.
All warranty work is subject to TICO’s prior
examination and approval and will be performed by
TICO or at service centers designated by TICO. All
transportation to and from designated service center
will be at the purchaser’s expense and is not included
as a cost of repair covered by this warranty. These
remedies are the purchaser’s exclusive remedies for
breach of warranty.
Standard Warranty Policy
What is Not Covered by This Warranty.
TICO does not warrant engines, transmissions, tires,
batteries or any other component which has a warranty
covered by its manufacturer. In addition, TICO does not
warrant (a) damage caused by use of the truck for
purposes other than those for which it was designed; (b)
damage caused by accident or the negligence of the
purchaser or any third party or by disasters such as fire,
flood, wind and lightning; (c) damage caused by the
purchaser’s failure to provide normal maintenance as
customarily accepted in the industry or as set forth in the
maintenance guidelines; (d) filters, belts, brake linings,
lights, breakers, and lubricants which are part of normal
maintenance service requirements; (e) damage caused
by unauthorized or improper installation of attachments,
repairs, modifications or alterations; (f) damage caused
by replacement of original parts or components with
unauthorized substitutes; (g) damage during shipment, or
(h) any other abuse or misuse by purchaser.
Disclaimer of Warranty.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
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