U S I N G T A L K S W I T C H
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TalkSwitch disconnects you from the call in progress. You can dial another number or redial
the same number.
b) Activate the auto attendant by pressing
#*
.
TalkSwitch ends the call bridge session and activates the auto attendant. When the auto
attendant message begins to play, you have the following options:
•
Press
#
to enter command mode
•
Dial
6
to change/enter call back settings
•
Dial a local or remote extension or a ring group. This option allows you to contact
someone in your office, check your voicemail, etc.
c) End the call bridge session by hanging up. This disconnects you from TalkSwitch. To
ensure TalkSwitch disconnects at the end of a call bridge session, press
##
before
hanging up.
The call bridge phone number you dial can be local, long-distance, toll free (800 and 888) or
international. Enter the phone number as you would in your office. For long-distance calls,
include the 1, country code and area code.
Using call back
The call back feature allows you to initiate TalkSwitch to call you at a specified phone number.
This gives you access to the following:
•
Call bridge
•
Local extensions, remote extensions and ring groups
•
Voicemail
•
Configuration settings
Using call back involves 3 steps:
1. Call your TalkSwitch phone number to activate call back.
2. Answer and accept call back. TalkSwitch calls you back within 30 seconds.
3. At the auto attendant you can choose to perform call bridge, dial an extension, access and
retrieve voicemail or configure TalkSwitch.
Activating call back
There are two ways to activate call back from your out-of-office location.
Using prompted call back activation
1. Dial a TalkSwitch phone number.
2. Let the line ring until the auto attendant answers.
3. To initiate call back at the current call back number, dial
61
on the telephone keypad, and
then hang up. The system will call you back and then prompt you for your password.
