T A L K S W I T C H C O N F I G U R A T I O N
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3. To select the hunt groups the user can dial, select the
Allow access to hunt groups
check box.
This way the user can accept the call back, and then place an outbound call through the
TalkSwitch system. The window enables the
Edit
button.
4. Click
Edit
. The
Call Back Bridging Access
window appears.
5. Select the hunt groups that can be used with the auto call back account.
6. If
3-Way Calling/Conference
is selected in the
Telephone Lines
page, the
Call Back Bridging
Access
window enables the
Allow the use of same line connect (by dialing 80)
check box.
Select the check box to enable hunt group 80.
If the user dials hunt group 80, the TalkSwitch system will use the same telephone line to
call the third party. It will have the telephone company put the user on hold. It will then
dial the third party’s phone number, using the same telephone line. Once the third party
answers, the TalkSwitch system will connect the user and the third party.
Recording an announced message
This procedure describes how to record the announced message played by the TalkSwitch unit
when the call back is answered.
1. Pick up a local extension connected to the TalkSwitch unit, or remotely call a telephone line
or VoIP number connected to the TalkSwitch unit. You must record the announced message
on the same unit that has the auto call back account.
2. Enter command mode by either pressing
#
on an analog extension phone, or
*55#
on an IP
phone.
3. Enter the system password, followed by
#
.
4. Enter the command listed below, and follow the prompts.
5. Press
*
to exit command mode.
You can also record, enable or disable an announced message after dialing
6
at the
auto attendant.
Auto call back
account number
Record
message
Erase
message
Play
message
1
61 #
061 #
71 #
2
62 #
062 #
72 #
3
63 #
063 #
73 #
4
64 #
064 #
74 #
