T A L K S W I T C H C O N F I G U R A T I O N
164
record the announced message using a local extension connected to the TalkSwitch unit, or
remotely by calling a telephone line connected to the TalkSwitch unit. See
Recording an
announced message
on page 164.
2. To prevent unauthorized use of the TalkSwitch system, select the
Use password
check box,
and then enter a numeric password. The user will be required to enter this password before
configuring call back, and after answering call back.
3. To select the hunt groups the user can dial, select the
Allow access to hunt groups
check box.
This way the user can receive the call back, and then place an outbound call through the
TalkSwitch system. The window enables the
Edit
button.
4. Click
Edit
. The
Call Back Bridging Access
window appears.
5. Select the hunt groups that can be used with prompted call back.
6. If
3-Way Calling/Conference
is selected in the
Telephone Lines
page, the
Call Back Bridging
Access
window enables the
Allow the use of same line connect (by dialing 80)
check box.
Select the check box to enable hunt group 80.
If the user dials hunt group 80, the TalkSwitch system will use the same telephone line to
call the third party. It will have the telephone company put the user on hold. It will then
dial the third party’s phone number, using the same telephone line. Once the third party
answers, the TalkSwitch system will connect the user and the third party.
Recording an announced message
This procedure describes how to record the announced message played by the TalkSwitch unit
when the call back is answered.
1. Pick up a local extension, or remotely call the TalkSwitch system.
2. Enter command mode by either pressing
#
on an analog extension phone, or
*55#
on an IP
phone.
3. Enter the system password, followed by
#
.
4. Enter
65#
to record the message,
065#
to erase the message,
or
75#
to play the message,
and then follow the prompts.
5. Press
*
to exit command mode.
You can also record, enable or disable an announced message after dialing
6
at the
auto attendant.
