T A L K S W I T C H C O N F I G U R A T I O N
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Line Reversal
is used in some regions to exchange signals between the telephone company
and your telephone equipment. If you select the
Line Reversal
check box, click the
Line
Reversal Settings
button to select the reversal patterns used by your telephone company.
Note that line reversal configuration is not offered in the United States or Canada.
Line reversal settings
Line reversal is used in some regions to exchange signals between the telephone company and
your telephone equipment. Line reversal can improve performance and lower costs on busy
telephone lines. Check with your telephone company to see whether line reversal is used, and
when. For example, the TalkSwitch unit can send a signal when it:
•
Seizes the line. The TalkSwitch unit seizes a line when a user dials a hunt group number.
•
Answers the line.
•
Releases the line. The TalkSwitch unit releases the line when the user hangs up.
Note that line reversal configuration is not offered in the United States or Canada.
1. If line reversal is used, click
Line Reversal Settings
. The
Line Reversal Settings
window appears.
2. Select the reversal patterns specified by your telephone company for incoming and outgoing
calls. The reversal patterns include:
•
Ignore reversal
— Do not send or respond to line reversal signals.
•
Seizure and release
— Send a signal when a line is seized, and again when the line
is released.
•
Seizure and answer
— Send a signal when a line is seized, and again when the line
is answered.
•
Answer and release
— Send a signal when a line is answered, and again when the line
is released.
Call handling
The
Call Handling
area allows you to set up call handling for each telephone number of each
telephone line for Mode 1, Mode 2 and Holiday Mode. The telephone line can ring selected local
extensions in sequence, and then play an auto attendant or go to a voice mailbox. Alternatively,
it can immediately play an auto attendant or go to a voice mailbox without ringing
the extensions.
