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RB6741-Z Touchscreen Security System Installation Manual

Troubleshooting

This chapter contains troubleshooting suggestions you can use in the unlikely event you
encounter a problem with the security system.

The topics covered in this chapter are:



General Troubleshooting (page 169)



Camera Troubleshooting (page 169)



Firmware Troubleshooting (page 170)

Содержание Oaziss Aegis RB6741-Z

Страница 1: ...Installation Manual RB6741 Z Touchscreen Security System FastFind Links Introduction Installing the Security System Maintaining the Touchscreen Technician Operations Troubleshooting ...

Страница 2: ...ssion of SMC Microsoft and Windows are registered trademarks of Microsoft Corporation Apple and Macintosh are registered trademarks of Apple Inc All other brands product names trademarks or service marks are property of their respective owners This product Model RB6741 Z includes software code developed by third parties including software code subject to the GNU General Public License GPL or GNU L...

Страница 3: ...een Configuration Information 21 Activating the System 22 Configuring for Wireless Touchscreen Connectivity 24 Configuring for Cabled Touch Screen to Router Connectivity 26 Adding Sensors to the Security System 33 Adding Takeover Boards to the Security System 38 Adding Cameras to the Security System 41 Adding Lighting Devices to the Security System 48 Adding a Thermostat to the Security System 50 ...

Страница 4: ...guring the Alarm Transmission Delay 90 Configuring the Swinger Shutdown Feature 91 Resetting the Touchscreen to Factory Defaults 92 Checking for New Firmware Updates for the Touchscreen 93 Installing a Firmware Upgrade from a USB Drive 94 Enabling Fire Alarm Verification 95 Managing Sensors and Zones 96 Modifying Details for a Sensor or Zone 97 Adding a Sensor 98 Deleting a Sensor 100 Viewing Sens...

Страница 5: ...y Fob 136 Changing the Name of a Key Fob 138 Resetting a Key Fob to Factory Default Settings 141 Deleting a Key Fob 141 Managing Key Pads 143 Adding a Key Pad 143 Changing the Name of a Key Pad 146 Resetting a Key Pad to Factory Default Settings 147 Deleting a Key Pad 147 Managing Takeover Boards 149 Adding a Takeover Board 149 Deleting a Takeover Board 153 Managing Wi Fi Repeaters 155 Deleting a ...

Страница 6: ... Key Pad Installation 183 Checking System Status 183 Arming the System 184 Arm Away Mode 184 Arm Stay 184 Disarming the System 184 Sending an Emergency Police Alarm 184 Mounting the Key Pad 185 Changing Key Pad Batteries 186 Resetting the Key Pad to Factory Default 186 Appendix E Using the Key Fob 187 Checking System Status 187 Arming the System 188 Arm Away Mode 188 Arm Stay 188 Disarming the Sys...

Страница 7: ...ntains all the information you need to install and configure the security system By reading this document you learn how to Install the security system Arm and disarm your security system View system status and arm disarm the system Manage passcodes Manage security zones Manage emergency dispatch contact information Manage alerts Manage contacts View history logs View account information ...

Страница 8: ...ribes technician operations for managing the physical devices in the home Chapter 5 contains troubleshooting information Appendix A explains general concepts about the security system Appendix B describes Touchscreen placement options Appendix C describes sensor placement guidelines Appendix D describes key pad installation instructions Appendix E describes key fob installation instructions Append...

Страница 9: ...ng hazardous areas of the equipment could result in injury or death Typographic Conventions This document also uses the following typographic conventions Convention Description Bold Indicates text on a window other than the window title including menus menu options buttons fields and labels Italic Indicates a variable which is a placeholder for actual text provided by the user or system Angled bra...

Страница 10: ...inances when disposing of or recycling used batteries To avoid the risk of electrocution keep the product away from water including wet basements bathtubs sinks and swimming pools Never expose the Touchscreen to spray cleaners and aerosols Clean the product using only a lint free cloth Never use solvents or cleaning agents Keep the equipment at least 6 feet 1 9 m from a flame or ignition source su...

Страница 11: ...uraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Changes or modifications not expressly a...

Страница 12: ...itation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement Cet appareil et son antenne s ne doit pas être co localisés ou fonctionnement en association avec une autre antenne ou transmetteur Le terme I...

Страница 13: ...ing properly AN ALARM SYSTEM IS NOT A SUBSTITUTE FOR INSURANCE Conditions Resulting In False Alarms Any installation of the RB6741 Z not in accordance to this manual may result in the occurrence of false alarms Conditions Resulting In Impaired Operation Any installation of the RB6741 Z not in accordance to the National Electric Code NFPA70 may result in improper operation as described in this manu...

Страница 14: ...tion Before you install the RB6741 Z security system become familiar with the components review the system requirements and familiarize yourself with the installation steps The topics covered in this chapter are Overview page 15 Recommended Tools for Installation page 16 ...

Страница 15: ...lessly Optional cameras communicate with the managed router gateway either wirelessly or by Ethernet Cable The Touchscreen maintains communication with the network servers through the Internet or by Cellular The security network router gateway MUST be installed in front of all other home networks relative to the Internet Connect the customer s home network to the Internet through the security netw...

Страница 16: ... Tools Digital multi meter Double sided sticky tape Rubbing alcohol with container to dilute with water Alternative double sided sticky tape Paper towels Tape measure Drop cloth for work area Pocket level Six foot ladder Multi purpose scissors Compressed air and soft bristled Flashlight Assorted screwdrivers Shoe Covers Equipment for testing glass break sensor Ethernet cable s of sufficient length...

Страница 17: ...keover Boards to the Security System page 38 Adding Cameras to the Security System page 41 Adding Lighting Devices to the Security System page 48 Adding a Thermostat to the Security System page 50 Adding Key Fobs to the Security System page 52 Adding Key Pads to the Security System page 54 Adding Sirens to the Security System page 57 Testing the Alarm Functionality of the Security System page 60 S...

Страница 18: ...ting the installation process after having established the connection between the Touchscreen and the router Installing the Touchscreen Note The RB6741 Z is not intended to be used as a mobile device The unit should be mounted on a desk or wall for proper operation To install the Touchscreen 1 Remove the Touchscreen from its packaging 2 Detach the stand wall mount by gently pushing the stand wall ...

Страница 19: ... a battery for power back up Locate this Lithium polymer battery in the packaging of the Touchscreen 4 Align and connect the battery s pins to the battery connector so that the wire order is left to right black yellow and red Then place the Touchscreen battery into the carrier of the Touchscreen 5 Snap the battery cover back into place Add one screw 6 Connect the A C adapter cable to the round D C...

Страница 20: ...he Touchscreen LAN port is located next to the D C input port of the Touchscreen See step 6 above 10 Insert the A C adapter into the bracket Table 2 1 A C Power Supply Ratings Rating Value Voltage 90 264 VAC 115V nominal Current 0 5A rms max Power 10W typical 16W max Frequency 47 63 Hz 11 Remove the center screw from the wall outlet 12 Plug the Touchscreen s A C adapter into the bottom plug of the...

Страница 21: ...Factory Defaults on page 92 Confirming the Touchscreen Configuration Information After installing the Touchscreen confirm that the Touchscreen information is correct 1 Be sure you have the following information from Customer Care Activation Code Broadband Server IP Cellular Server IP Deployment to which the Touchscreen based on CPE ID is applied in Inventory only if your system uses deployments 2 ...

Страница 22: ... screen appears 6 Touch Next The Welcome screen appears Activating the System With the Welcome screen displayed use the following procedure to activate the system The system supports certain routers and gateway which are displayed on the Touchscreen during activation process If WPS is supported on the router it is disabled during the activation process Note To set the language used in the Touchscr...

Страница 23: ...outer modem The following options are displayed Wi Fi Touchscreen connects to the router gateway wirelessly If you select this option follow the procedures described in Configuring for Wireless Touchscreen Connectivity on page 24 Ethernet Touchscreen connects to the router gateway using an Ethernet cable If you select this option follow the procedures described in Configuring for Cabled Touch Scre...

Страница 24: ...n Connectivity The following procedure described how to configure the Touchscreen for wireless connectivity as shown in Figure 2 2 Figure 2 2 Example of Wireless Touchscreen Connectivity 1 Touch Wi Fi and then touch Next The Router Connection Checklist appears 2 Follow the instructions on the Router Connection Checklist screen ...

Страница 25: ...and shows their MAC address 4 Check the MAC address for the router modem to which the Touchscreen must connect usually located at the back of the device 5 Touch the MAC address for the appropriate router 6 Touch Next The Configuring and Securing the Router screen appears as the Touchscreen connects to the router modem Broadband servers and Cellular connectivity servers ...

Страница 26: ...following procedure describes how to configure the Touchscreen for a cabled connection to a router as shown in Figure 2 3 Figure 2 3 Activation Initial Router Configuration Ethernet Router to Touchscreen 1 Touch Ethernet with Router and then touch Next The Ethernet Connection Checklist appears 2 Follow the instructions on the Connection Checklist screen ...

Страница 27: ...ouchscreen establishes a firm connection with the router modem the Broadband servers and the Cellular connectivity servers 5 After the Touchscreen establishes its connections touch Next The Wi Fi and Cellular Strength screen shows the relative strength of the Touchscreen s connection to the router modem and a Cellular receiver To test the security connectivity of the Internet and cellular servers ...

Страница 28: ... s ability to connect via broadband and cellular It does not determine whether the server is connected to the servers over broadband and cellular 8 When the connectivity test succeeds for each server touch Next The Touchscreen checks for a newer firmware version to install 9 If an upgrade version is available touch Upgrade Firmware The Touchscreen updates the firmware and then reboots The Activate...

Страница 29: ...uchscreen with various security and environmental devices If the customer requires a Takeover Board install the Takeover Board first Otherwise install the sensors next If the activation fails check to ensure you have entered the activation code and phone number correctly If it still fails contact Customer Care to ensure the following Activation information is correct Customer s account is ready fo...

Страница 30: ...aces later as described under Adding a Takeover Board on page 149 Note Add all Takeover Boards to the Touchscreen before adding any other sensors That way the zone numbers defined on the customer s existing security system are more likely to match the zone numbering on the Touchscreen Before you begin A Takeover Board must already be installed in each alarm panel before you begin this procedure Th...

Страница 31: ... No Network Found then press any button on the keypad to restart the process or cycle power to the PIM Remember that a zone managed by the Vista alarm panel might have multiple sensors within that zone When these zones are paired with the Touchscreen they are located as a single sensor For example a wired zone that has five window sensors in series is managed by the Touchscreen as if it were a sin...

Страница 32: ...r example door window motion detector and so on based on various criteria The Takeover Board Installation Guide describes the mapping of sensors that are auto configured by the Touchscreen It is necessary to review the newly added sensors to determine whether they require manual configuration 5 Touch a Zone icon to display the Edit Sensor Zone Modify Zone Settings screen The items that are availab...

Страница 33: ...nother Touchscreen It is possible to pair a device to a second Touchscreen without deleting it from the original but this could result in the paired device not being registered in the server databases This situation most often occurs in lab environments where Touchscreens and sensors peripherals are often swapped back and forth on a regular basis Sensors are devices that perform one of the followi...

Страница 34: ...equirements Defaulted Not currently paired with another Touchscreen device Currently in Search mode 3 Touch Next A Done button appears on the screen and the Touchscreen searches for sensors that are available to be added As the Touchscreen finds sensors an icon appears for that sensor 4 Fault each found sensor to pair it to the Touchscreen For door window sensors for example separate the magnet an...

Страница 35: ...d are released by the Touchscreen and can be added later see Adding a Sensor on page 98 The Wireless Sensors Located screen shows the number of wireless sensors found and paired 7 Touch Next The Configure Wireless Sensors screen shows icons of the sensors that were found and paired 8 Touch each sensor icon to configure the corresponding device The Add Sensor Zone Modify screen appears ...

Страница 36: ...the Zone Function touch the currently selected value see Table 2 2 on page 37 10 To modify any text field on the Touchscreen such as the Zone Label touch the field to display a keyboard Then use the keyboard to enter your changes and touch Done to save your changes 11 As each sensor is configured the circle in the top right of the icon changes from to 12 When all sensors are configured properly to...

Страница 37: ... exit For doorways that are used to enter the premises When the system is armed faulting this type of sensor starts an Entry Delay countdown rather than sending an immediate alarm During Exit Delay this zone can be repeatedly faulted Doorways can be configured to be entry exit or non entry exit Door window sensor Perimeter If faulted when the system is armed or during an Entry Exit delay an alarm ...

Страница 38: ...ure 2 4 Figure 2 4 Interface Location Note To update the firmware on a Takeover Board before adding it to the security system reset the Takeover Board to factory defaults before adding it to the OpenHome Converge system so it can receive the necessary changes to communicate with the Touchscreen 1 Cut the cable that connects the Honeywell Vista 20P key pad to the panel Then attach the cut ends of t...

Страница 39: ... through the bracket hole 4 When the panel is powered it beeps two times and uControl appears on the panel s LCD display In addition the LED on the Takeover Board blinks The panel s LCD displays CLOSED CKT if the wiring is not correct The Takeover Board is ready to be paired if it is In the default state In Search Mode LED blinks 3 times every 5 seconds Not currently paired with another Touchscree...

Страница 40: ...one The Touchscreen searches for zones connected to the panel system This can take a few minutes When all the zones are found an icon for each zone appears on the Configure Panel Interface Sensors screen 10 Touch a Zone icon to display the Edit Sensor Zone Modify Zone Settings screen The items that are available for configuration can vary based on the type of sensor being configured 11 Configure t...

Страница 41: ...formation about Wi Fi repeaters This action can be performed after wireless sensors are installed as described under Adding Sensors to the Security System on page 33 You can skip this step and add panel interfaces later as described under Adding a Camera to the Security System on page 115 Note Camera images are only accessible to the Touchscreen device and for one of the cameras to the Subscriber ...

Страница 42: ...dware Setup screen including connecting a camera to the Touchscreen s router with an Ethernet cable and rebooting the camera When finished touch Next IMPORTANT The Camera Hardware Setup screen does not apply to iCam installations If you are installing an iCam use the following steps to properly add the camera to your Touchscreen a Connect an Ethernet cable to the iCam b Connect the iCam Y connecto...

Страница 43: ...n and off as the device boots up When the LED Left and Center are on and steady the iCam is reset to factory defaults and ready to be paired to the Touchscreen The Locating Camera screen appears The system finds the camera connected to the Touchscreen s router with an Ethernet cable and displays its details 5 Touch Accept to pair the camera with the Touchscreen After the system finishes the Config...

Страница 44: ... differentiates it from any other cameras see Table 2 3 on page 47 Touch Done to accept your changes 8 Touch the Associated Zone field to assign the camera to a security zone and complete the fields see Table 2 4 on page 47 When a camera is assigned to a zone it takes a series of pictures when an alarm is tripped at that zone A camera can be assigned to zones for door window sensors motion detecto...

Страница 45: ...han the recommended upload network speed The Adjust Camera Video Quality screen is displayed b To update the upload network speed tap Run Speed Test The Touchscreen uploads a file to the system servers to measure the time until it receives an acknowledgement c Touch Next to return to the Adjust Camera Video Quality screen d Touch the appropriate video quality based on the measured speed and tap Ne...

Страница 46: ...en the camera is paired wirelessly to the Touchscreen touch Next The Adjust Camera screen appears 13 Point the camera as needed 14 Touch Next The Add Additional Camera screen appears 15 To add another camera repeat the steps as directed Otherwise touch Next The Install Zones and Home Devices screen appears with the cameras marked Done 16 If you are finished configuring devices touch Next to go to ...

Страница 47: ...ge 44 Yes Video Quality Level of video detail captured by the camera see step 9 on page 45 Yes Table 2 4 Associated Zone Menu Options for Cameras Option Description Default Camera If any door sensor not assigned to a camera trips an alarm this camera will take a series of pictures Unassigned to Zone This camera is not associated with another sensor and it is not the Default camera Security zone na...

Страница 48: ...nd add the lighting devices later as described under Adding a Lighting Device to the Security System on page 131 Note To update the firmware on any lighting device before adding it to the security system reset the lighting device to factory defaults before adding it to the OpenHome Converge system so it can receive the necessary changes to communicate with the Touchscreen 1 From the Install Zones ...

Страница 49: ...tton as you plug the device into the socket to reset the device to its factory default settings 5 As lighting devices are found an icon appears for that device When all the lighting devices are found touch Done The system notes the number of devices that are found and paired 6 Touch Next The Configure Lighting Devices screen appears 7 After all the lighting devices are configured touch Next The In...

Страница 50: ...ice before adding it to the security system reset the lighting device to factory defaults before adding it to the system so it can receive the necessary changes to communicate with the Touchscreen 1 From the Install Zones and Home Devices screen touch Thermostats The Locating Thermostat Devices screen appears 2 Touch Next The Locating Thermostat Devices screen appears 3 Touch Next 4 Reset the devi...

Страница 51: ...ystem notes the number of devices that are found and paired 6 Touch Next The Configure Thermostats screen shows all the paired thermostat devices 7 Touch a device icon to configure it as described under Modifying the Details of a Lighting Device on page 133 8 After all the thermostats are configured touch Next The Install Zones and Home Devices screen appears with the Thermostats marked Done 9 If ...

Страница 52: ...aults before adding it to the OpenHome Converge system so it can receive the necessary changes to communicate with the Touchscreen 1 From the Install Zones and Home Devices screen touch Key Fobs 2 When the Locating Key Fobs screen appears touch Next to search for key fobs to add When you touch Next a Stop button appears on the Locating Key Fobs screen and the Touchscreen searches for key fobs that...

Страница 53: ...6 When all key fobs are found and paired touch Stop The Wireless Key Fobs Located screen shows the number of key fobs found and paired 7 Touch Next The Configure Wireless Key Fobs screen appears 8 Touch each key fob icon to configure the name that is used for it in the Touchscreen and Subscriber Portal When the keyboard screen appears enter a name for the key fob ...

Страница 54: ...f the Security System on page 60 Adding Key Pads to the Security System A key pad lets customers enter security codes without using the Touchscreen The following procedure describes how to add key pads to the security system If you prefer you can perform this step after activation Note To update the firmware on any key pad before adding it to the security system reset the key pad to factory defaul...

Страница 55: ...le to be added defaulted and in Search mode 4 Default a key pad and place it in Search mode When a key pad is found a darkened icon appears for it 5 Press the star button to pair the found key pad The key pad is paired with the Touchscreen and the icon is un grayed 6 Repeat the procedure for each key pad to be used with the Touchscreen 7 When all key pads are found and paired touch Done The Wirele...

Страница 56: ...riber Portal When the keyboard screen appears enter a name for the key pad 10 Touch Done to return to the Configure Wireless Key Pads screen 11 After all the key pads are configured touch Next The Install Zones and Home Devices screen appears with the Key Pads marked Done 12 If you are finished configuring devices touch Next to go to Adding Sirens to the Security System on the next page ...

Страница 57: ... deleting it from the original but this could result in the paired device not being registered in the server databases This situation occurs mostly in lab environments where Touchscreens and sensors peripherals are often swapped back and forth on a regular basis A siren is a multipurpose fire and burglar alarm signaling device that emits sound at levels greater than 85dB loud enough to provide an ...

Страница 58: ...creen device Currently in Search mode Refer to the documentation provided with the siren for instructions about how to tell whether a siren is in Search mode is not in Search mode and how to restart Search mode if the siren is not in Search mode 2 Touch Next The Touchscreen searches for sirens that are available to be added 3 Fault each found siren to pair it to the Touchscreen The siren is paired...

Страница 59: ...ayed 8 Enter a new label for the siren if desired Touch Done to save your changes The wireless sirens are marked as configured From this point you can configure any or all of the following devices Takeover Boards see Adding Takeover Boards to the Security System on page 38 Camera see Adding Cameras to the Security System on page 41 Lights see Adding Lighting Devices to the Security System on page ...

Страница 60: ...uine alarm tripped The Touchscreen informs you that the signal was sent to the central monitoring station In the event reports on the Management Portal Account Information screen History tab and Alarms tab this event reports as alarm test mode 2 After the test alarm is sent touch Next The Verify Signal Sent to Central screen shows a phone number to the central monitoring station and the confirmati...

Страница 61: ...tors not showing motion and so on When the security zones are ready for testing Ready to Arm appears below the Arm button 6 Touch Arm After a 10 second Exit Delay period the button changes to System Armed 7 Touch Next The Alarm Test screen appears 8 Fault each alarm in turn The Touchscreen shows that each sensor communicated an event to the Touchscreen and started an alarm ...

Страница 62: ...it touch Disarm 10 Touch Next The Review Alarms screen shows the phone number to contact the central monitoring station to ensure it received all the generated alarms 11 Contact the central monitoring station If it received all the generated alarms touch Next To test alarms after the installation is complete see Testing Your Alarms After Activation on page 85 ...

Страница 63: ...ter Code is the key pad code required for the customer to access the Settings widget and create and manage other codes 1 From the Set Master Code screen touch Next A keypad appears 2 Enter a 4 digit code two times and touch Done The Getting Account Information From Server screen appears 3 Touch Next The Validate Account Information screen appears ...

Страница 64: ...ary to perform the Subscriber Portal activation This information is associated with the activation code you entered 5 Touch Next The Getting Security Secret Word From Server screen appears 6 Touch Next The Set Security Secret Word screen appears 7 Show the customer the secret word displayed on the screen Explain that this is the word the customer provides to the central monitoring station when it ...

Страница 65: ...creen Security System Installation Manual 9 Have the customer enter a new secret word and touch Done The Set Security Secret Word screen reappears 10 Touch Next The Activation Complete screen appears 11 Touch Reboot Touchscreen The Touchscreen reboots ...

Страница 66: ... strength as described in Viewing Sensor Details and Diagnostic Information on page 101 Note The minimum distance for the sensors to communicate with the Touchscreen is beyond most practical limits However the distance can be limited occasionally by the materials from the walls electrical interference and other conditions To ensure a strong signal from each sensor test each sensor as described in ...

Страница 67: ...pdates for the Touchscreen on page 93 Manage the sensors security zones see Managing Sensors and Zones on page 96 Manage the cameras see Managing Cameras on page 114 Manage key fobs and key pads see Managing Key Fobs on page 136 and Managing Key Pads on page 143 Manage lights and thermostats see Managing Lights on page 130 and Managing Thermostats on page 123 Technicians can also perform the follo...

Страница 68: ... page 101 Manage fire alarm settings Toggle Fire Alarm Verification to determine how the system triggers fire alarms see page 79 By default the system immediately contacts the central monitoring station immediately whenever a smoke detector goes into alarm Disabled Central monitoring station is contacted when one smoke alarm sounds Enabled Central monitoring station is notified when Multiple smoke...

Страница 69: ...hese actions in sequence to reset a key pad s details to factory default Add a key pad Find a new key pad that is available to be added see Adding a Key Pad on page 143 Modify a key pad Change the name identifying each key pad in the Touchscreen and the Subscriber Portal see Changing the Name of a Key Pad on page 146 Table 2 8 Manage Environmental Devise Operations Operations Description Delete a ...

Страница 70: ...vides options for managing the customer s account and security settings 2 Note the temporary password and touch the link in the email The Subscriber Portal login page appears with the temporary username field filled in 3 In the password field enter the temporary password provided in the email Step 1 of the activation process appears 4 Enter the Master code you set during the Touchscreen activation...

Страница 71: ... Touchscreen after it has been installed The topics covered in this chapter are Configuring Screen Brightness and Dimming page 72 Configuring the Screensaver page 75 Configuring Tones and Volume Levels page 76 Cleaning the Touchscreen Screen page 77 Rebooting a Touchscreen page 78 Viewing Touchscreen Technical Specifications page 78 ...

Страница 72: ...hten at a set time this is called Night Mode See Configuring Night Mode Dimming on page 73 Placing the Touchscreen in Night Mode To manually place the Touchscreen in Night Mode press the Night Mode button located on the right side of the Touchscreen The Touchscreen brightens to the default brightness level Configuring the Screen Brightness Settings To configure the default screen brightness 1 From...

Страница 73: ...tness level 1 From the Settings menu see Configuring the Touchscreen on page 67 tap Touchscreen Screen Configuration The Screen Configuration menu is displayed 2 Tap Automatic Screen Dimming Controls appear for setting the automatic dimming level and amount of idle time for the Touchscreen to wait before dimming The Idle Timeout maximum setting is 30 minutes It decreases in increments of 5 minutes...

Страница 74: ...tings Backlight controls appear See Table 3 1 Table 3 1 Backlight Controls Sensor Testing Process Backlight off at night Yes Touchscreen will dim during the configured time range No Touchscreen will not dim during the configured time period If it is configured to dim after a period of inactivity that will still occur Backlight off time Time that the screen automatically dims to level 1 Backlight o...

Страница 75: ...saver Configuration menu is displayed 2 Tap the Start Screensaver arrow buttons to choose the number minutes of inactivity before the Touchscreen will start the screensaver The options are in five minute increments The maximum number of minutes is 30 and the least is 5 3 In the Select Screensaver App menu tap the app that will be used as a screensaver Table 3 2 Commonly Used Screensavers Control D...

Страница 76: ...cur 1 From the Settings menu see Configuring the Touchscreen on page 67 tap Touchscreen Sound Configuration Hometone Configuration The Sound Settings Configuration menu is displayed Red icons for example for door being opened designate the sound played when a zone is faulted Green icons for example for a door being closed designate the sound played when a zone is cleared 2 Tap a field to display a...

Страница 77: ... volume level Cleaning the Touchscreen Screen The Touchscreen can be hard to clean without accidentally pressing buttons even accidentally arming or disarming the system To clean the Touchscreen screen 1 From the Settings menu see Configuring the Touchscreen on page 67 tap Touchscreen Clean Screen The Clean Screen is displayed 2 Tap Clean Screen to display the Cleaning screen for 30 seconds You ha...

Страница 78: ...l specifications in Table 3 3 1 From the Settings menu see Configuring the Touchscreen on page 67 tap Advanced Settings About You might need to scroll down to display the About option The About This Touchscreen screen is displayed Table 3 3 About This Touchscreen Details Detail Description Version Current firmware version installed on your Touchscreen Wi Fi IP Address Internet Protocol address ass...

Страница 79: ...s when broadband service is unavailable Zigbee Module Firmware The modules installed in the Touchscreen These communicate with sensors and home devices Replacement Parts Table 3 4 Replacement Parts Item RB6741 BT 4 volt Lithium Polymer 5300mAh 19 61WH RB6741 PWR 5V 3A Power Adapter for the Aegis RB6751 PWR BKT Aegis Power Adapter Bracket RB6741 Stand Aegis Stand Replacing the Battery Warning The r...

Страница 80: ...unt bracket into the Touchscreen and then sliding the stand wall mount off in a vertical direction 4 Use a P1 Phillips screwdriver to remove the screw from the battery cover of the Touchscreen and detach the cover 5 Remove the battery from the Touchscreen Align and connect the pins on the new battery to the battery connector so that the wire order is left to right black yellow and red Then place t...

Страница 81: ...to place Add one screw 7 Connect the A C adapter cable to the round D C input port on the back of the Touchscreen 8 Re attach the wall mount bracket stand to the Touchscreen and fasten the screw back in 9 Insert the A C adapter into the bracket 10 Dispose of the old battery in accordance with local ordinances and regulations ...

Страница 82: ...ing the Alarm Transmission Delay page 90 Configuring the Swinger Shutdown Feature page 91 Resetting the Touchscreen to Factory Defaults page 92 Checking for New Firmware Updates for the Touchscreen page 93 Installing a Firmware Upgrade from a USB Drive page 94 Enabling Fire Alarm Verification page 95 Managing Sensors and Zones page 96 Resetting Sensors to Factory Default Settings page 102 Managing...

Страница 83: ...rformed from the Installers Settings menu To access the Installers Settings menu 1 From the Home screen touch the Settings widget A keypad appears 2 Enter the Installer s keypad code not the customer s Master keypad code A keyboard screen appears 3 Enter your Technician Code and touch Done The Installer Settings menu appears ...

Страница 84: ...nes see page 96 Create cross zone associations for sensors see page 107 Manage the camera see page 110 Manage the lighting devices see page 130 Manage thermostats see page 128 Manage key fobs see page 121 Manage key pads see page 143 Manage Takeover Boards see page 38 Perform the RMA procedure see page 149 Reset your management router refer to the RB6741 Z Touchscreen Security System User Manual A...

Страница 85: ...he Installers Settings widget see page 62 touch Security Alarm Test The Alarm Test Options screen appears 3 To have your test alarms reported to central monitoring touch Disabled The button toggles to Enabled and your test alarms are sent to central monitoring If the Enabled button is already displayed touch Enabled to choose to have your test alarms NOT sent to central monitoring If you enable Se...

Страница 86: ...lted doors and windows closed motion detectors not showing motion and so on When the security zones are ready for testing Ready to Arm appears below the Arm button 6 Touch Arm Your security system is armed in the special Test mode The Exit Delay is only 10 seconds long Motion sensors are turned off not tripping alarms but recording events until an Entry Exit security zone is faulted The Arm button...

Страница 87: ...ing order is an important part of the test After the Entry Delay period ends the siren sounds unless you muted it and the Entry Exit zone you faulted is marked with an alarm tag 9 Fault each additional alarm and ensure that it is marked as alarm see Table 4 1 on page 88 The Touchscreen shows that each sensor communicated an event to the Touchscreen and initiated an alarm 10 After all the alarms ha...

Страница 88: ... Arm and disarm system with the key pad Configuring Entry Exit Delay Periods The Entry Delay period is the amount of time from an Entry Exit sensor being faulted until an alarm sounds The customer has until the end of the Entry Delay period to enter a valid key pad code There is no Entry Delay period for perimeter type sensors such as window sensors or non entry door sensors There is an audible be...

Страница 89: ...ler Settings menu touch Security Entry And Exit Delay The Entry and Exit Delay screen appears 2 Touch the right or left pointing arrows to increase or decrease the Entry Delay and Exit Delay periods by increments of 5 seconds The Entry Exit Delay periods cannot be less than 30 seconds In most cases these periods should not exceed 60 seconds ...

Страница 90: ...y Delay period The central monitoring station is not contacted until after the Alarm Transmission Delay period This helps prevent false alarms The Alarm Transmission Delay period is configurable by an installer To configure the transmission alarm delay 1 From the Installer Settings menu touch Security Alarm Transmission Delay The Alarm Transmission Delay screen appears 2 Touch the right and left p...

Страница 91: ...larms are sent to central monitoring for 48 hours or until the security system is disarmed To configure the swinger shutdown 1 From the Installer Settings menu touch Security Swinger Shutdown The Swinger Shutdown Settings screen appears 2 Touch the right or left pointing arrows to increase or decrease the number of swinger shutdown trips Maximum Trips The number of trips cannot be less than 1 or e...

Страница 92: ...activated To reset the Touchscreen 1 Be sure you have the premise passphrase for the account 2 From the Installer Settings menu touch Advanced Settings Reset to Factory Defaults The Reset Touchscreen to Factory Defaults screen appears 3 Touch Reset to Factory Defaults The Key pad screen appears 4 Enter the installer keypad code The keyboard screen appears 5 Enter the PREMISE PASSPHRASE for the cur...

Страница 93: ... available update on the server or install an update from a USB drive see Installing a Firmware Upgrade from a USB Drive on page 94 To check for a new firmware update on the server 1 From the Installer Settings menu touch Advanced Settings Check for Firmware Update The Checking for Firmware Upgrade screen appears and the Touchscreen checks for newer firmware updates that are available to be instal...

Страница 94: ...rsion using this method 1 Save a build image to a USB drive in the root directory 2 Change the filename to icontrol sec upg 3 Insert the USB drive into the Touchscreen USB port The Touchscreen displays the following confirmation A USB drive has been inserted and a firmware upgrade image has been found on it Do you wish to upgrade firmware using this image 4 Touch Upgrade The Firmware Update proces...

Страница 95: ...sends an alarm to central monitoring when the smoke alarm trips However smoke alarms are notorious for tripping in non emergencies such as when food burns on a stove or someone forgets to open the flu before using the fireplace With the customer s agreement this can be avoided using Fire Alarm Verification To enable or disable Fire Alarm Verification 1 From the Installer Settings menu touch Sensor...

Страница 96: ...detector Glass Break detector Smoke Alarm Perform the following operations to manage sensors Resetting Sensors to Factory Default Settings page 102 Modifying Details for a Sensor or Zone page 97 Adding a Sensor page 98 Deleting a Sensor page 100 Viewing Sensor Details and Diagnostic Information page 101 These operations are performed from the Installer Settings menu see Getting Started on page 83 ...

Страница 97: ...re Touchscreens and sensors peripherals are often swapped back and forth on a regular basis Modifying Details for a Sensor or Zone To modify the details for a sensor or zone in the security system 1 From the Installer Settings menu touch Sensors Zones Edit a Sensor Zone A series of icons appear that represent each installed sensor being monitored by the security system 2 Touch the icon for the sen...

Страница 98: ...added to the security system Defaulted Not currently paired with another Touchscreen device To unpair a sensor from the current Touchscreen you must delete it 1 From the Installer Settings menu touch Sensors Zones Add a Sensor Zone The Locating Wireless Sensors screen appears 2 Be sure each sensor to be added to the Touchscreen is in Search mode refer to the documentation for the sensor Available ...

Страница 99: ... and reed switch to mimic a door being opened As sensors are found an icon appears for that sensor 5 Determine that all the sensors have been located by the Touchscreen 6 When all the sensors are found and paired touch Stop The system notes the number of wireless sensors found and paired 7 Touch Next The Configure Wireless Sensors screen appears 8 Touch each sensor icon to configure it The details...

Страница 100: ...er Care to obtain the Premise Passphrase for the current customer s account 2 From the Installer Settings menu touch Sensors Zones Delete a Sensor Zone The Premise Passphrase keyboard screen appears 3 Enter the customer s Premise Passphrase and touch Done An icon for each monitored sensor appears 4 Touch the sensor icon to delete its sensors The following confirmation appears Deleting a zone canno...

Страница 101: ...sor to have it reset to factory default and placed in Search mode to be re added to a Touchscreen Viewing Sensor Details and Diagnostic Information To view details and diagnostic information about a sensor 1 From the Installer Settings menu touch Sensors Zones Sensor Diagnostics An icon for each monitored sensor appears 2 Touch the sensor icon to view its diagnostics Details about the sensor appea...

Страница 102: ...ensor searches for a Touchscreen with which it can pair To reset a sensor that has already been added to a Touchscreen and place it in Search mode delete it as described in its documentation In the unlikely event you need to force default a sensor that is not paired to a nearby Touchscreen see the following pages Door window sensors page 102 Glass break detector page 104 Motion detector page 105 S...

Страница 103: ... until the back plate separates from the sensor 4 Remove the battery 5 While pressing and holding the tamper switch insert the battery into the SMCDW02 Z with the positive end oriented towards the tamper switch The front panel LED goes ON 6 After 1 second release the tamper switch The LED blinks green 7 Replace the SMCDW02 Z back plate ...

Страница 104: ...e default a glass break detector 1 Remove the cover from the glass break detector 2 Remove the battery 3 While pressing and holding the tamper switch insert the battery into the glass break detector The front panel LED goes ON 4 After 1 second release the tamper switch The LED blinks green 5 Replace the glass break detector cover ...

Страница 105: ...back cover from the motion detector 2 Remove the batteries 3 Remove the front cover 4 While pressing and holding the tamper switch insert a single battery into the motion detector The front panel LED goes ON 5 After 1 second release the tamper switch The LED blinks green 6 Replace the front cover and all the batteries to the motion detector 7 Replace the back cover ...

Страница 106: ... screwdriver to release the securing tabs that secure the front cover and remove it 4 Locate the tamper switch on the circuit board the switch is at a 90º angle to the casing plane 5 While pressing and holding the tamper switch insert a single battery into the smoke detector The LED goes ON 6 After 1 second release the tamper switch The LED blinks green 7 Replace the front cover 8 Replace all the ...

Страница 107: ...wing guidelines associated with cross zone associations Neither sensor in a cross zone association will ever trip an alarm individually in any situation The associated zones do not trip an alarm if they are faulted in the opposite order You cannot associate a single sensor in more than one cross zone association Note Do not use a Cross Zone association for an Entry Exit security zone When an entry...

Страница 108: ...n appears 3 Touch a sensor security zone listed in the First Zone column 4 Touch a different sensor security listed in the Second Zone column 5 In the Cross Zone Timeout field touch the arrows to set the number of seconds that the system will wait after one of the sensors is faulted to see whether the other sensor is faulted 6 Touch Save to create the cross zone association ...

Страница 109: ... Zone Association To delete a cross zone association for two sensors 1 From the Installer Settings menu touch Sensors Zones Cross Zone Association The Cross Zone Associations screen lists each cross zone association 2 Touch Delete next to a cross zone association The cross zone association is removed ...

Страница 110: ...s and smoke detectors You can perform the following tasks to manage sirens Modify sirens page 110 Add sirens page 111 Delete sirens page 113 These operations are performed from the Installer Settings menu see Getting Started on page 83 Modifying Sirens To modify the details of a siren use the following procedure to change the name of a siren as it is displayed on the Touchscreen and other location...

Страница 111: ...uch the icon of the siren to be modified Details about the selected siren are displayed 4 Enter a new label for the siren 5 Touch Done The Settings screen is displayed again Adding Sirens To add a siren 1 From the Installer Settings menu tap Home Devices The Home Devices menu is displayed ...

Страница 112: ...e 4 Fault each found siren to pair it to the Touchscreen The siren is paired with the Touchscreen and the icon shows a checkmark 5 Determine that all the sirens have been located by the Touchscreen 6 When all the sirens are found tap Done The system notes the number of devices that were found and paired 7 Touch Next The Configure Sirens screen is displayed 8 Touch a siren to assign a label as desc...

Страница 113: ...o remove a siren from the Touchscreen 1 From the Installers Settings menu tap Home Devices The Home Devices menu is displayed 2 Touch Sirens Delete Siren The Settings screen shows an icon for each connected siren 3 Touch the icon of the siren you want to remove A confirmation is displayed 4 Touch Yes ...

Страница 114: ... access to these images Perform the operations in this section to manage cameras Add a camera see page 115 Modify a camera see page 119 Modifying a cameras includes Changing the label Assigning reassigning and unassigning a camera to a sensor so that it takes a series of pictures when an alarm is tripped by the sensor Setting the video quality displayed for the camera Turning the camera LED on and...

Страница 115: ... the security router during installation Do not connect a camera to a Wi Fi repeater To add a camera to the security system 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Cameras Add a Camera If a network speed test has not been performed recently the Add Camera Network Test screen appears Otherwise the Hardware Setup screen appears go to step 6 3 Tou...

Страница 116: ...the calculated upload speed Note this speed for choosing your video quality 5 Touch Next The Hardware Setup screen appears 6 Perform the steps described on the Hardware Setup screen 7 Touch Next The Locating Camera screen appears The system finds the camera connected to the Touchscreen s router with an Ethernet cable and displays its details 8 Touch Accept to pair the camera with the Touchscreen A...

Страница 117: ...ouch Next to return to the Adjust Camera Video Quality screen 12 Touch the Video Quality field to determine the ideal level of video detail to be captured by the device a Touch High Medium or Low whichever option has a recommended value for the network upload capacity that is less than the upload network speed The Adjust Camera Video Quality screen appears b To update the upload network speed touc...

Страница 118: ...on the measured speed and touch Next 13 Touch Next The Camera Wi Fi Connection Test screen appears 14 Follow the instructions in the Camera Wi Fi Connection Test screen to have the camera connect to the Touchscreen wirelessly 15 When the camera pairs wirelessly to the Touchscreen touch Next The Adjust Camera screen appears 16 Point the camera as needed 17 Touch Next The camera has been added ...

Страница 119: ...er Portal Assign reassign and unassign a camera to a sensor so the camera takes a series of pictures when an alarm is tripped by the sensor Modify the image quality displayed by the Touchscreen Determine whether the camera LED is illuminated To modify the details of a camera 1 From the Installer Settings menu touch Home Devices 2 Touch Cameras Edit a Camera The Edit a Camera screen shows a label a...

Страница 120: ...on about the Associated Zone menu options see Table 2 4 on page 47 6 Touch the Video Quality field to test the upload network speed and determine the best video quality level for the current camera 7 Click Next The Edit a Camera screen shows a label with the camera views updated every five seconds Replacing Cameras Use the following procedure to replace the camera currently installed in the securi...

Страница 121: ...n shows an image representing the cameras currently installed to the security system 3 Touch the image for the installed camera The following confirmation message appears Are you sure you want to delete Camera zone name 4 Touch Yes The camera image is removed from the Delete a Camera screen 5 Reset the new camera to factory defaults as described under Resetting a Camera to the Factory Default on p...

Страница 122: ...Settings menu touch Home Devices The Home Devices screen appears 2 Touch Cameras Delete a Camera The Delete a Camera screen shows an image representing the cameras currently installed to the security system 3 Touch the image for the installed camera The following confirmation message appears Are you sure you want to delete Camera zone name 4 Touch Yes The camera image is removed from the Delete a ...

Страница 123: ... devices thermostats Takeover Boards key pads key fobs and smoke detectors A thermostat is a device for managing the environmental temperature of the premises Perform the operations in this section to manage thermostats Add a thermostat see page 124 Change the name of a thermostat as shown in reports on the Touchscreen and in the Subscriber Portal see page 127 Delete a thermostat from the security...

Страница 124: ... Manual Adding a Thermostat to the Security System To add a thermostat to the security system use the following procedure Tip When performing this operation add the thermostats one at a time 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears ...

Страница 125: ...erations 125 RB6741 Z Touchscreen Security System Installation Manual 2 Touch Thermostat Add Thermostat The Locating Thermostat Devices screen appears 3 Touch Next The Locating Thermostat Devices screen is displayed ...

Страница 126: ...de b Press the Reset button The device is reset to factory default c Press the Menu button two times d In the thermostat touch screen touch the Mate label below the radio tower icon two times The Mate label blinks to indicate that the device is in Search mode e When the thermostat device is found an icon appears for that device 5 Touch Done The system notes the number of devices that were found an...

Страница 127: ...of anything that communicates with the Touchscreen over radio frequency such as door window sensors lighting devices thermostats Takeover Boards key pads key fobs and smoke detectors To modify a thermostat in the environmental system 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Thermostats Edit Thermostat The Configure Thermostats screen shows icons...

Страница 128: ...or a thermostat to modify it The details of the selected thermostat appear 4 Touch the Thermostat Name field to display a keyboard screen to change the label of the device Deleting a Thermostat To delete a thermostat 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears ...

Страница 129: ...hscreen Security System Installation Manual 2 Touch Thermostat Delete Thermostat The Settings screen shows an icon for each connected thermostat 3 Touch the icon of the thermostat you want to delete A confirmation message appears 4 Touch Yes ...

Страница 130: ... Boards key pads key fobs and smoke detectors A lighting device allows the customer to turn lights on and off or dim them from the Touchscreen or Subscriber Portal Perform the operations in this section to manage lighting devices Add a lighting device see page 131 Change the name of a lighting device as shown in reports on the Touchscreen and in the Subscriber Portal see page 133 Delete a lighting...

Страница 131: ...Security System To add a light to the security system use the following procedure Tip When performing this operation add the lights one at a time 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Lighting Add Lights The Locating Lighting Devices screen appears 3 Touch Next ...

Страница 132: ... that it is in Search mode and ready to pair with a Touchscreen If you have problems pairing a lighting device press the On Off button as you plug the device into the socket 5 As lighting devices are found an icon appears for that device When all the lighting devices are found touch Done The system notes the number of devices that were found and paired 6 Touch Next The Configure Lighting Devices s...

Страница 133: ... reports on the Touchscreen and in the Subscriber Portal Set the light to be dimmable or not To modify a lighting device 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Lights Edit Light The Configuring Lighting Details screen shows icons of each installed light 3 Touch the icon for a lighting device to modify it The details of the selected lighting de...

Страница 134: ...ual 4 Touch the Light Name field to display a keyboard screen to change the label of the lighting device 5 Touch the Dimmable field to choose Yes or No to use the dimming features of the lighting device if available 6 Touch Next The Configure Lighting Devices screen appears again ...

Страница 135: ...device from the Touchscreen 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Light Delete Lights The Settings screen shows an icon for each connected lighting device 3 Touch the icon of the lighting device you want to delete The confirmation message shown to the right appears 4 Touch Yes ...

Страница 136: ...ob is a mobile device used to quickly arm and disarm the security system Perform the operations in this section on key fobs Add a key fob see page 136 Change the name of a key fob see page 138 Reset a key fob to factory default settings see page 141 Change the name of a key fob as shown in reports on the Touchscreen and in the Subscriber Portal see page 138 Delete a key fob see page 141 These oper...

Страница 137: ...ey Fob The Locating Key Fobs screen appears 3 Touch Next to search for key fobs to add A Stop button appears on the Locating Key Fobs screen and the Touchscreen searches for key fobs that are available to be added defaulted and in Search mode 4 Default a key fob and place it in Search mode When a key fob is found a darkened icon appears ...

Страница 138: ...t is used for it in the Touchscreen and Subscriber Portal 7 Touch Stop The Wireless Key Fobs Located screen shows the number of key fobs found and paired 8 Touch Next The Configure Wireless Key Fobs screen appears 9 Touch the key fob icon to configure the name that is used for it in the Touchscreen and Subscriber Portal Changing the Name of a Key Fob To change the name of a key fob ...

Страница 139: ...the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Key Fobs Edit Key Fob The Settings screen displays a rectangular icon for each key fob currently added to the system 3 To modify the properties of the key fob touch its icon The Edit Keyfob screen appears ...

Страница 140: ...al 4 Touch the Keyfob Label field to display a keyboard 5 Enter a new name and touch Done to return to the Edit Keyfob screen 6 Touch Next to return to the Settings screen 7 To modify additional key fobs repeat the previous steps otherwise touch Return to Menu to end this operation ...

Страница 141: ...mediately begins searching for a Touchscreen with which it can pair To reset a key fob that has already been added to a Touchscreen and place it in Search mode delete it as described below then press the button In the rare event that you need to reset a key fob to factory default that is not paired to a nearby Touchscreen see page 189 Deleting a Key Fob To delete a key fob from the security system...

Страница 142: ... to the security system 3 Touch the icon corresponding to the key fob you want to delete The confirmation message shown to the right appears 4 Touch Yes The key fob icon is removed from the Delete a Key Fob screen 5 Touch Yes 6 After deleting the key fob from the Touchscreen press the button on the key fob to reset the device to default and to place it in Search mode so it can be added to a Touchs...

Страница 143: ...bs and smoke detectors A key pad is a mobile device used to remotely enter key pad codes The following operations are used to manage key pads Add a key pad see page 143 Change the name of a key pad see page 146 Reset a key pad to its factory default settings see page 147 Delete a key pad from the security system see page 147 These operations are performed from the Installer Settings menu see Getti...

Страница 144: ...ey Pads screen and the Touchscreen searches for key pads that are available to be added defaulted and in Search mode 4 Default a key pad and place it in Search mode When a key pad is found a darkened icon appears 5 Press the star button to pair the found key pad The key pad is paired with the Touchscreen and the icon shows a check mark 6 Touch Stop The Wireless Key Pads Located screen shows the nu...

Страница 145: ...ouch Next The Configure Wireless Key Pads screen appears 8 Touch the key pad icon to configure the name that is used for it in the Touchscreen and Subscriber Portal A keyboard screen appears 9 Enter a name for the key pad and touch Done to return to the Configure Wireless Key Pads screen ...

Страница 146: ...f a key pad 1 From the Installer Settings menu touch Home Devices The Home Devices screen appears 2 Touch Key Pads Edit Key Pad The Settings screen displays a rectangular icon for each key pad currently added to the system 3 To modify the system label for the key pad touch its icon to display a keyboard Enter a new name and touch Done ...

Страница 147: ...n you install the battery as described on page 186 it begins searching for a Touchscreen with which it can pair immediately To reset a key pad that has already been added to a Touchscreen and place it in Search mode delete it as described below and press the button In the unlikely event you need to reset a key pad to factory default that is not paired to a nearby Touchscreen see page 186 Deleting ...

Страница 148: ...tly installed to the security system 3 Touch the icon corresponding to the key pad you want to delete The confirmation message shown at the right appears 4 Touch Yes The key pad icon is removed from the Delete a Key Pad screen 5 After deleting the key pad from the Touchscreen press the button to reset the device to default and to place it in Search mode so it can be added to a Touchscreen again ...

Страница 149: ...a Takeover Board see Adding Takeover Boards to the Security System on page 38 When you add a Takeover Board the Touchscreen locates sensors that are defined in the Honeywell Vista systems They are managed in the same way as wireless sensors that you add to the Touchscreen For information see Managing Sensors and Zones on page 96 The following operations are used to manage Takeover Boards Add a Tak...

Страница 150: ... first 90 seconds of powering up The Alarm Panel Alphanumeric Keypad should display Scanning for Network If not press any button on the keypad to restart the process or cycle power to the Takeover Board A zone managed by the alarm panel might contain multiple sensors When these zones are paired with the Touchscreen they are located as a single sensor A wired zone that contains five smoke detectors...

Страница 151: ...e installed PIMs are not found tap Done On the next page touch Cancel Panel Interface Add to return to the Technician Settings menu without adding Takeover Boards The Touchscreen displays all the Takeover Boards it finds 5 Press a key on the Honeywell key pad to trip the Takeover Board The Takeover Board is paired with the Touchscreen and the icon is a lighter shade of gray 6 Touch Done The Touchs...

Страница 152: ...ed sensors to determine whether they require manual configuration 7 Touch Next The Configure Wireless Panel Interfaces screen appears 8 Touch a Zone icon to display the Edit Sensor Zone Modify Zone Settings screen The items that are available for configuration may vary based on the type of sensor being configured 9 Configure the sensor For more information about each option see Table 2 2 on page 3...

Страница 153: ...system 1 From the Installer Settings menu touch Home Devices 2 Touch Panel Interface Delete Panel Interface Boards The Passphrase screen is displayed 3 Type the passphrase to access the Remove Panel Interface Boards and Zones screen The Remove Panel Interface Boards and Zones screen is displayed 4 Touch Next The confirmation message to the right appears ...

Страница 154: ...ected to the Vista alarm panel are also removed from the iControl environment Observe the following This process might take up to 15 minutes depending on how many zones are connected to the Vista alarm panel A working Takeover Board that is deleted is automatically reset to default mode The zones that were previously connected to the Vista System are still connected If the PIM or an upgraded one i...

Страница 155: ...ter often The optimal distance will differ in each home Some experimentation may be required to determine the best placement If the customer has a home Wi Fi repeater avoid placing the security repeater nearby if possible Note The security system supports only one Wi Fi repeater 1 From the Installer Settings menu tap Home Devices Wifi Repeater Add a Wifi Repeater The Wi Fi Repeater Connection Chec...

Страница 156: ...laced and power on the repeater Deleting a Security Wi Fi Repeater When a repeater is deleted any connected devices can communicate with the security router directly if they are within range 1 From the security system tap Home Devices Wifi Repeater Delete a Wifi Repeater The Delete Wi Fi Repeater screen is displayed 2 Tap Next The Touchscreen deletes the repeater from the security system To add th...

Страница 157: ...nnot have the same MAC address as the RMA d Touchscreen The ZigBee module in the replacement device cannot contain sensor information from a previous installation To replace a Touchscreen with a new one 1 Unplug the Touchscreen you are going to return and remove the battery 2 Reset the security network router to factory defaults refer to the documentation for the router This is the router to which...

Страница 158: ...ular Server IP Cellular APN If your system uses Deployments have Customer Care ensure that the new Touchscreen based on CPE ID is applied to the customer s Deployment 7 Touch the Broadband Server IP address 8 Change the Broadband Server IP Cellular Server IP and Cellular APN values by touching them to display a keyboard in the screen Enter the new values and touch Done 9 After you set all the valu...

Страница 159: ...2 Touch the type of router the Touchscreen will use and touch Next The Connectivity Setup screen shows the following options for connecting to the router modem Router connect to the router modem wirelessly Ethernet with Router connect to the router modem using an IEEE 802 3 Ethernet cable 13 Touch the method for the Touchscreen to connect to the router modem and touch Next 14 Follow the instructio...

Страница 160: ...ess Connectivity 1 Touch Next The Touchscreen finds all the available wireless routers in range and displays their MAC addresses 2 Check the MAC address for the router modem to which the Touchscreen must connect usually located at the back of the device Touch the MAC address for the appropriate router 3 Touch Next The Configuring and Securing Router screen appears as the Touchscreen connects to th...

Страница 161: ...s been reset to the factory default 3 After the Touchscreen establishes its connections touch Next The Wi Fi and Cellular Strength screen shows the relative strength of the Touchscreen s connection to the router modem and a GPRS EDGE receiver To test the security connectivity of the Internet and cellular servers after activation go to the Settings widget and touch Advanced Settings Test Connectivi...

Страница 162: ...creen tests its connectivity with the Broadband servers and the Cellular servers used for alarms and alerts when the broadband connection is unavailable If there is a problem with the connectivity to either server contact Customer Care 7 When the connectivity test is successful for each touch Next The Touchscreen checks for a newer firmware version to install ...

Страница 163: ...s the new Touchscreen retrieves the configuration and widget settings of the replaced Touchscreen and restores the connectivity relationship with the Home s sensors and peripherals key fobs and cameras 11 When RMA activation is complete touch Next The RMA Activation Complete screen appears 12 Touch Reboot Touchscreen The Touchscreen reboots After rebooting it updates the widgets according to the S...

Страница 164: ...ge 122 3 Reset the security network router to factory defaults see page 15 This is the router to which the Touchscreen is most directly connected 4 If you are swapping the current router for a new one unplug the router and disconnect it from the Touchscreen if it is connected by Ethernet 5 Reboot your broadband modem 6 Reconnect the new router in place of the original Ensure it is set to factory d...

Страница 165: ...reen shows the following options for connecting to the router modem Router connect to the router modem wirelessly Ethernet with Router connect to the router modem using an IEEE 802 3 Ethernet cable 12 Touch the method for the Touchscreen to connect to the router modem and touch Next If you selected Router the Router Connection Checklist appears If you selected Ethernet with Router the Ethernet Con...

Страница 166: ...Router screen is displayed as the Touchscreen establishes a firm connection with the router modem the Broadband servers and the Cellular connectivity servers This step takes longer than it does during activation The items on this screen will vary based on your particular router 16 Touch Reboot Touchscreen 17 For Cabled Connectivity Tap Next The Ethernet Adapters screen is displayed The Touchscreen...

Страница 167: ... selected Ethernet the Ethernet Connection Checklist appears 18 Wait a few minutes for the router modem to reassign IP addresses If the system cannot find the proper router ensure it has been reset to factory default The Reset Router From Factory Screen displays a Reboot Touchscreen button ...

Страница 168: ...ting This chapter contains troubleshooting suggestions you can use in the unlikely event you encounter a problem with the security system The topics covered in this chapter are General Troubleshooting page 169 Camera Troubleshooting page 169 Firmware Troubleshooting page 170 ...

Страница 169: ...g If you encounter a problem using your camera with the security system refer to the following troubleshooting procedures Table 5 2 Camera Troubleshooting Problem Cause Resolution Unable to pair the camera to Touchscreen Confirm that the camera is plugged into the security router during configuration and has been restored to factory defaults Perform the following procedure 1 Reset the camera to fa...

Страница 170: ...amera s Re add the camera s Camera or WI FI repeater displays solid red LED signal The cameras or WI FI repeater need to be re added See Adding Cameras to the Security System on page 41 and Managing Wi Fi Repeaters on page 155 Firmware Troubleshooting If you encounter a problem upgrading firmware refer to the following troubleshooting procedures Table 5 3 Firmware Troubleshooting Problem Cause Res...

Страница 171: ...ee times If the system is armed from the key fob the peripheral s LED flashes red once and the holds red for two seconds Using the key fob the system can be armed in Arm Away mode and Arm Stay mode There is still an Exit Delay period that works the same way as when the system is disarmed from the Touchscreen If an alarm is tripped within two 2 minutes after the expiration of the Exit Delay period ...

Страница 172: ...ission shall occur The persons named on the Contact list can opt to receive SMS and or email messages notifying them when an alarm was aborted and that central monitoring was not notified By default Verify contacts are notified by SMS through email when an alarm is disarmed during the Alarm Transmission Delay period After the Alarm Transmission Delay period is completed the customer still has 5 mi...

Страница 173: ...e premises can easily access it to disarm it Positioning the Touchscreen For wired connections to the router gateway place the Touchscreen within the same room as the router gateway The Touchscreen can be positioned on a flat surface For best results Position the Touchscreen on a flat surface that is not subject to vibrations or wobbles Be sure the flat surface is not subject to traffic that could...

Страница 174: ...e center screw through the bracket hole 2 Use a P1 Phillips screwdriver to remove the screw attaching the stand wall mount bracket to the Touchscreen Detach the stand wall mount by gently pushing the stand wall mount bracket into the Touchscreen and then sliding the stand wall mount off in a vertical direction 3 Use a P1 Phillips screwdriver to remove the screw from the battery cover of the Touchs...

Страница 175: ...ack up Align and connect the battery s pins to the battery connector so that the wire order is left to right black yellow and red Then place the Touchscreen battery into the carrier of the Touchscreen 5 Replace the battery cover and one screw 6 Connect the A C adapter cable to the back of the Touchscreen working the cord through the stand ...

Страница 176: ...reen Placement Options 176 RB6741 Z Touchscreen Security System Installation Manual 7 Re attach the wall mount bracket stand to the Touchscreen and fasten the screw back in Pull the stand out from the bracket ...

Страница 177: ...on Manual Mounting the Touchscreen on the Wall Mount Rather than placing the Touchscreen on a table desk or counter you can use the wall mount to mount the device on the wall To mount the Touchscreen on the wall 1 Insert the A C adapter into the bracket Bracket for USA version only ...

Страница 178: ...ug the Touchscreen s A C adapter into the top plug of the wall outlet and replace the center screw through the bracket hole 3 Cut a hole in the wall near an unswitched wall outlet not controlled by a light switch Then drill a hole under the cut out and work the A C cable into the hole and out of the cut out Refer to the figure to the right ...

Страница 179: ...on the bracket for alignment place the Touchscreen straight onto the bracket b Gently push down the Touchscreen panel about of an inch to lock it into place c After attaching the Touchscreen to the wall mount bracket slide down the Touchscreen to secure it in place WARNING Be sure the DC power input connector is inserted completely into the Touchscreen When installed properly the DC power input co...

Страница 180: ...otected glass At least 2 m 6 5ft from the floor At least 1 m 3ft from forced air ducts At least 1 m 3ft from sirens or bells greater than 5 cm 2in in diameter On a window frame if any heavy window covering is present Avoid mounting the detector in the following locations In a corner On free standing post or pillars In rooms with noisy equipment such as air compressors bells door bell and power too...

Страница 181: ... sources such as fireplaces and heating vents Moving objects such as fans Air conditioning vents Glass furniture Obstructions such as curtains plants large furniture or doors Note Free roaming pets pose special problems for motion detectors Your installer has been trained to help you configure your installation to address your specific pet needs Smoke Detector Installation Recommendations The Nati...

Страница 182: ... that you Maintain a 3 foot about 1 meter distance from air supply and return vents Do not install smoke detectors in a garage or near furnaces Install at least 6 m 20ft away from kitchens or other areas where combustion particles are present Install smoke detectors at least 2 5 m 8ft away from bathrooms Do not install in dirty dusty or insect infected areas Do not install near areas where fresh a...

Страница 183: ...pad Check the current system status armed disarmed or not ready Arm the system in Arm Away mode or Arm Stay mode for an explanation about these arming modes refer to the RB6741 Z Touchscreen Security System User Manual Disarm the system Send a silent Panic alarm for police assistance Checking System Status Press the button to light the LED to show the current status of the security system The butt...

Страница 184: ...pad code followed by the button to arm the system in Arm Stay mode there are still people within the premises For an explanation about this arming mode refer to the RB6741 Z Touchscreen Security System User Manual The button turns red for 3 seconds to indicate that the Exit Delay has started twice as long as the period configured for Arm Away up to 120 seconds with no beeping from the Touchscreen ...

Страница 185: ...do so This product shall not be set or programmed to place a call to a police station number that has not been specifically assigned by that police station for such service Mounting the Key Pad To mount a key pad to the wall 1 Use a Phillips screwdriver to remove the faceplate from the front of the key pad 2 Find the four holes behind the circuit board at the back of the device 3 Place the key pad...

Страница 186: ... Key Pad to Factory Default When a key pad is originally removed from its packaging it is already in factory default mode When you install the battery as described on page 186 it begins searching for a Touchscreen with which it can pair immediately To reset a key pad that has already been added to a Touchscreen and place it in Search mode delete it as described on page 147 then press the button In...

Страница 187: ...Disarm the system before entering the premises Send a silent Panic alarm for police assistance Note When a key fob button is pressed the LED flashes red once to indicate it has contacted the Touchscreen If the key fob is out of range of the Touchscreen the LED flashes red three times quickly Checking System Status 1 Press the button for 1 5 seconds to light the LED to show the current status of th...

Страница 188: ...ming mode refer to the RB6741 Z Touchscreen Security System User Manual The LED flashes red once to indicate that it has contacted the system then lights red for one second The Exit Delay starts twice as long as the period configured for Arm Away up to 120 seconds with no beeping from the Touchscreen Disarming the System Before entering the premises in Armed state press the button for 1 5 seconds ...

Страница 189: ...3 Find the supplied CR2032 3 volt lithium battery 4 Remove the circuit board and rubber button pad from the key fob casing 5 Insert the battery in the battery slot positive side away from the circuit board 6 Replace the circuit board in the key fob casing Resetting the Key Fob to Factory Default When a key fob is originally removed from its packaging it is already in factory default mode When you ...

Страница 190: ...e the battery from the battery slot 5 Replace the button pad onto the circuit board with the button nearest the beveled end of the circuit board 6 Press and hold any two buttons 7 Insert the battery in the battery slot with the positive side away from the circuit board The LED lights green 8 Release the buttons immediately 9 Press the button 10 Replace the circuit board and button pad in the key f...

Страница 191: ...ent to Central with the arming keypad code A Recent Closing transmission is not for alarms tripped by a Smoke Detector This feature is not configurable Entry Delay The time allotted for the customer to disarm the system after tripping an Entry Exit security zone Default 30 seconds Range 30 seconds to 99 seconds Entry Delay Progress Annunciation Touchscreen beeps once per second Twice second during...

Страница 192: ...only trip alarm if they are both faulted within configured period of time Can only be created after the security zones have been added in a separate step Default 10 seconds Range 1 second to 999 seconds Swinger Shutdown After the Touchscreen has sent an alarm the set number of times trips to central monitoring no more alarms will be sent to central monitoring for 48 hours or until the security sys...

Страница 193: ... security system loses all connectivity to Internet and cellular service however such an event makes it impossible for your system to send alarms during that time Your security system might make you eligible for reduced insurance premiums Still a security system is no substitute for insurance and a security system cannot compensate you for any loss of life or property For this reason all sensible ...

Страница 194: ...the emergency Save yourself first Do not stop to rescue any possessions Do not open a door if the handle is hot If there is smoke stay low to the ground and go under the smoke Agree on a single outdoor location for everyone to meet Call the fire department or police from a neighbor s phone Practice your home evacuation plan Use the space on the following page to draw or write multiple escape plans...

Страница 195: ...tallation 42 installation and placement 183 modifying details 120 operations 69 70 replacing 121 resetting to factory default 122 troubleshooting 170 Changing batteries key fob 190 Key pad 187 Changing the name of a key fob 139 key pad 147 Checking system status key fob 188 key pad 184 Cleaning the Touchscreen 78 Compliance xii Configuring alarm transmission delay 91 entry exit delay periods 89 sw...

Страница 196: ...95 G General concepts 172 General troubleshooting 170 Glass break detectors installation and placement 181 I Installation activating the system 23 adding sensors 34 cameras 42 key fobs 53 key pads 55 mounting sensors 67 required tools 17 router 19 setting and validating security information 64 Takeover Boards 39 testing alarm functionality 61 thermostats 49 51 Installers Settings menu 84 K Key fob...

Страница 197: ...7 Resetting key fob to factory defaults 142 190 key pad to factory defaults 148 187 sensors to factory default settings 103 Touchscreen to factory defaults 93 Resetting camera to factory default 122 Risk equipment damage xi explosion xi RMA Touchscreen 156 158 165 Router installation 19 S Safety requirements xi Screen brightness 73 Screen dimming 73 74 Screensaver 76 Security zone functions 38 Sen...

Страница 198: ... installation 22 dimming 73 dimming 73 installing 18 mounting on a wall 178 night mode 73 night mode dimming 74 positioning 174 rebooting 79 replacing 156 158 165 replacing the battery 80 reset to factory defaults 93 screensaver 76 technical specifications 79 tones and volumes 77 troubleshooting 169 updating firmware 94 updating firmware from USB drive 95 wireless connectivity 25 Troubleshooting 1...

Страница 199: ...20 Mason Irvine CA 92618 U S A http www smc com Document number RB6741 Z Touchscreen Security System Installation Manual Version 1 0 ...

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