7SR224 Argus Commissioning & Maintenance Guide
©2010 Siemens Protection Devices Limited
Chapter 6 Page 69 of 73
Sender:
* Name, first name:
Complete phone number (incl. country code):
Complete fax number (incl. country code):
Email address:
* Org-ID and GBK reference:
* AWV:
* Order-/ reference-no (choosing at least 1 option):
Order-no for repair:
order-/ delivery note-no for return of commission
failure:
Beginning order-no for credit note demand:
Information concerning the product and its use:
* Order Code (MLFB):
Firmware version:
V
* Serial number:
* Customer:
Product was in use approximately
since:
Station/project:
Hotline Input no.:
Customer original purchase order number:
Delivery note number with position number:
Manufacturer:
* Type of order (choosing at least 1 option):
Repair
Return
of
commission
failure
Credit
Note
Upgrade / Modification to …
Warranty repair
Quotation (not repair V4 and current
For
collection
products!
See
prices
in
PMD)
Type of failure:
Device or module does not start up
Mechanical problem
Overload
Sporadic
failure
Knock
sensitive
Transport
damage
Permanent failure
Temperature caused failure
Failure after ca
hrs in use
Repeated breakdown
Failure after firmware update
Error description:
Display message:
(use separated sheet for more info)
Active
LED
messages:
Faulty Interface(s), which?
Wrong measured value(s), which?
Faulty input(s)/output(s), which?
*Detailed error description
(please refer to other error reports or documentation if possible):
* Shall a firmware update be m ade during repair or mechanical upgrade of protective relays? (choosing at least 1 option)
Yes, to most recent version
No
Yes, actual parameters must be reusable
repair report:
Yes, standard report (free of charge)
Yes, detailed report (charge: 400EUR)
Shipping address of the repaired/upgraded product:
Company, department
Name, first name
Street, number
Postcode, city, country
E
D
E
A
M
F
T
C
C
6
rel
eas
e
fr
om
11
/2
009
Defect Report Form
Form sheet for repairs and returned goods
(fields marked with * are mandatory fields)